Lift Me Up

"Lift Me Up" is Correctional Service Canada’s (CSC)
series that puts a focus on how we change lives, protect Canadians: it’s about humans helping humans

All of our employees, volunteers and community partners work to support the rehabilitation and successful reintegration of incarcerated individuals, while keeping Canadians safe and upholding victims’ rights.

We wanted to go beyond the walls of our institutions to show impacts and outcomes: the human side and how real lives are being impacted by our employees and volunteers, and the real change and outcomes of our federal correctional system.

Our new series “Lift Me Up” shows our human touch through inspiring stories. It also broadens awareness of CSC's mission: Changing Lives. Protecting Canadians.

 Watch

Anissa Kherrati, Chair of CSC’s Regional Ethnocultural Advisory Committee in Quebec

      

Anissa shares what inspires her to do what she does as a volunteer with CSC.

Video transcript

Hello, my name is Anissa Kherrati, and I am Chair of the Quebec Region’s Regional Ethnocultural Advisory Committee. So I have been a volunteer with Correctional Service of Canada for almost 14 years now. So for me, it’s important to be able to give back to the community because I believe in reintegration—I believe in second chances.

So my story began quite simply: I was a soloist in a choir and my friend, who was the choir director, invited me by telling me, “Anissa, come, we’re going to Drummondville, we’re going to celebrate Christmas with the inmates.” So I said to myself, “Well, I’m going, that’s important.” I started to sing, it was an Ave Maria, we were singing Christmas songs, classic Christmas songs, and there were young men in front of me, slightly older men who started to cry (...) When I started singing, it was from that moment that I said, “I can make a difference, I can bring something else.” So I started to offer business start-up workshops in penitentiaries, giving two-hour workshops to inmates to explain how to start a business.

The time that I give, when I volunteer, is time that can make an impact on someone’s life. Like when I go singing and I have people come to me and say, “You made me feel, you made me feel human. Thank you, thank you for being here, thank you for transporting me outside these walls.” And so, that was my story with CSC (Correctional Service of Canada).

Thus, the Ethnocultural Advisory Committee was the next logical step: volunteering to make a difference. It’s a committee that is part of Correctional Service of Canada and is made up of volunteers who care about ethnoculturalism. We help CSC, we provide tools, we help CSC to better understand ethnocultural realities.

We work on various projects, with specific areas of focus assigned directly by the Commissioner. Mental health is one of them, but we also work on reintegration, employability and everything related to housing. We’ve also added the issues of discrimination and racism.

We listen to our ethnocultural inmates, we relay this information to Correctional Service of Canada, who listens to us, and together we work towards continuous improvement so that we can better meet the needs of this population.

My two priorities are to continue to raise awareness of ethnocultural differences and to work, to strengthen our work in mental health.

Yes, there is still work to be done. Yes, as a big institution, we take things one step at a time, but in the last 14 years I have seen a lot of progress, I have seen an openness, I have seen a lot of things happen, which means that, well, if I have another 10 years, 14 years to give, I’m going to give it all.

For me, it’s important to view inmates as humans, people I don’t judge, and who are entitled to a second chance because they will one day be citizens in their own right.

Diderot Roc, Correctional Officer, Federal Training Centre in Quebec

      

Diderot Roc, a Correctional Officer from the Federal Training Centre in the Quebec and recipient of CSC’s Emerson Douyon Multiculturalism Award speaks about fostering respect, diversity, and inclusion within the Service and the community.

Video transcript

My name is Diderot Roc, and I am a Level Two Correctional Officer.

I was pleasantly surprised when the director sent me the order for a briefing. That’s when she told me that she had just received the news that I was the new recipient of the Emerson Douyon Award. So, it was a pleasant surprise and as I say, it’s an individual and collective form of recognition. Because apart from or after me, there are quite a few people who are involved, who help me, who support me in all my activities, at the Employment Equity Committee, in terms of diversity.

I have been involved in several committees, and I am still involved. What I am most proud of is to share a little of my culture with the officers and all the staff, but also to have been able to contribute to a gathering event. So, I think sometimes it’s fear of others that makes us a little afraid. But I think that when you participate, when you share, you learn to know others. Therefore, my main goal is to create a quiet climate at work of brotherly camaraderie between all of us.

And in terms of multiculturalism, it’s to enable those who are in the majority to understand the differences that come from elsewhere. I also believe that, instead of being perceived as a problem, it should be seen as a privilege and a benefit.

I am not there to judge inmates. They have already been tried. Therefore, I am there to help them move forward. And by my own example, to show them that they can change.

It’s important to be able to make a difference for the clientele, to be able to help someone to get out, to reintegrate into society, because I believe in rehabilitation and I think that inmates are a projection of our image. They are human beings like us, who may have made serious mistakes, but as the Service says so well, everyone deserves a second chance. So if we can work, if there is an inmate who reintegrates into society and does not come back, it is a success for us.

I love my work, I love what I do, I love my involvement and I think that on the last day I’m still going to be involved in various committees.

Kory, Assistant Warden, Stony Mountain Institution

      

Meet Kory, Assistant Warden of Interventions in the Structured Intervention Unit SIU at Stony Mountain Institution, who talks about the challenging nature of the important work he and his team do and how it is rewarding.

Video transcript

Kory Abrams

Assistant Warden, Interventions

My name is Kory Abrams, I’m the Assistant Warden of Interventions (Stony Mountain Institution).

During the transition from segregation to SIU, I was actually a manager in segregation and became the manager of the SIU when we opened up in 2019.

In implementing the SIU, we made a number of changes primarily to do with the conditions of confinement. Mostly related to time outside of cell, opportunity to interact with others, interact with family and participate in programs and various interventions that we offer within the SIU.

We certainly encounter challenges with the inmates coming out of their cell. That’s where the offenders really benefit from the opportunity to interact and progress through their correctional plans while they are residing here.

Our Indigenous population at Stony Mountain and throughout the Prairie region is quite high. We have a strong cultural Indigenous initiatives team here. We are responsible as a service to focus on ensuring reintegration options that are culturally appropriate for those offenders.

There is no button that you can press that will fix or resolve all of someone’s issues.

What motivates me to do a good job in this environment is the challenge of it and the ultimate reward. When you see an offender actually meeting some goals in their correctional plan, actually participating in some program and successfully reintegrating into a mainstream population where they maybe would not have previously.

I think that it’s the most important job for us, to make sure that while they are residing in our institution and within our SIUs, that they get the most benefit out of the resources that are available as possible.

Chantille, Correctional Educator in SIU

      

Meet Chantille, an educator for offenders in an SIU in the Prairie region. Chantille shares that as much as she loves teaching, she loves learning about where her students are coming from and where they’ve been.

Video transcript

Day in the life

Chantille

Correctional Educator

Hi, my name is Chantille and I am a Correctional Educator in the SIU

The education programs available to inmates here are numerous. We have lots of different courses that they can take which will help them earn their high school diploma before they leave, that's the goal.

A lot of the offenders are here on a short-term basis because the SIU is designed to be a very intensive short-term placement.

I have to have lots of different lessons at the ready because my students are at all different levels. So sometimes I'll be teaching, you know, pre-calculus and sometimes I'll be teaching someone how to read.

I find it to be a great privilege just to work with offenders and to learn about where they're coming from and where they've been. You know, as much as I love teaching, I also love learning and I learn from my students every day, and that's what makes my job so special to me and so important.

I really have seen some changes, offenders will come in and a lot of the times, you know, we don't get to necessarily see the end results of our work here. So, I like to think of it as planting seeds. You know, some of them will grow into big, strong trees and some of them might not make it into big strong trees but they’ll still have a chance. So what we're doing is we're planting those seeds to, you know, give everyone a chance.

Ava, Resident at Edmonton Institution for Women

      

“Being here saved my life.” Ava, a resident at Edmonton Institution for Women, explains how reconnecting to Indigenous culture through the Pathways program has made an impact on her life.

Video transcript

Back in touch

Pathways to healing.

Ava

Resident – Pathways

Offender – Pathways

When I came here, I started to reconnect. I started to smudge every day. I started attending a drum group. And it just kind of opened my soul back up. It's just a good feeling to be back in touch with something that I lost.

Hi, my name is Ava.

So for me, I pushed away my spirituality, my culture, my family, and I just stayed with what I knew in the city. I quit going home to the reserve. I quit participating in anything that made me feel whole. It took a lot of work for me to get to here. I had to do a lot of programming, a lot of digging deep within myself to touch base with where I wanted to be at from where I was.

Honestly, being here saved my life. I came here and once I realized that all these resources were open to me, I started opening up in my programs. You know, I started going to see the elders every day, being around them, listening and learning. And drum group was a big part of me finding myself again. Being there, drumming, feeling, you know, like the beat of the drum and the songs and learning all the songs that I used to know and I forgot and you know, like just being a part of that. It really helped me to calm myself, to open my heart back up.

You know, walking the red road takes a lot of work. So participating in ceremony and stuff kind of just brings you back to yourself, helps you focus on balancing your medicine wheel.

There's still a lot in there that just needs to come out, but it feels good to be a part of the community again, to be in contact with people who know that this is what I need and they know how to help me. You really have to work for everything you're going to get. If you want it, you can get it here.

SPIRITUALITY

CULTURE

FAMILY

BALANCING

COMMUNITY

Kwame, Structured Intervention Unit Teacher

      

Kwame, a teacher in a Structured Intervention Unit, shares his personal experience working with offenders and how academic and physical education can lead to personal growth and meaningful relationships.

Video transcript

Hi, my name is Kwame Osei, I’m a teacher in a SIU.
I provide everything you can think of from the traditional academics: math, english, science and history. But the biggest thing I provide is a physical education course that has reeled inmates into engaging in an education. Hopefully, they learn something, but the biggest thing is building relationships with inmates.

Initially, when I first started here and I would approach inmates about education, the typical response was usually negative, or one of just lack of interest. I had to be adaptive and find new ways to reel them in, and that’s why we started this physical education course.

It came a point in time where the principal of this institution approached me because I have a physical education background, coaching background, and I am a teacher too. So, he just thought this was the perfect environment for me because the goal of SIUs is to get our inmates out and interact, have some social interacting. Countless guys come in and out and have positive experiences with me. It has become a smoother transition and a smoother experience for alot of guys.

When my students are with me, they know that their time with me is valuable to me, and they understand that when they are with me, they can be human beings while they are with me.

I’m a big believer in evolution. At some point, you got to give all. And evolution requires change. If you are not changing, you are not growing. And CSC decided to pivot, to change, to grow, and now we have a more healthy environment with SIUs.

I am a byproduct of what happens when you give somebody a chance. I am a byproduct of what happens when you invest in troubled youth. For me, football saved my life. Because I’m a former athlete and football distracted me from that.
I have a best friend I grew up with and me and him were like this (close), like two peas in a pod. And like I said, football saved my life and when I got involved in football, my life started to go here (higher), and his life stayed down here (lower). He decreased and ended up in jail at one point. But, one thing I will tell you about my best friend is that, he did his time, he paid for his crime. But guess what? Now he is out in the real world and he his a family man, and he has a legit job, and he hasn’t been back in (jail).

He is living proof that guys can be rehabilitated, but they need the right environment to help produce that.

The reason why I’m here is to try to just build these guys up, build these guys up educationally, build a foundation for them to believe in themselves, to have some confidence.

Everyone is different, every person goes through different feelings every day and it’s up to us to approach them with our whole self and try to build them up and rehabilitate them so that they’re ready for the real world.


More videos

Joe, CORCAN Instructor

      

Joe, an instructor at an Indigenous healing lodge for women, who helps residents learn trades such as carpentry and construction during their time there so that they have skills to help them find jobs and be successful when returning to the community.

Video transcript

My name is Joe Daniel. I'm a CORCAN Supervisor and I work here at Okimaw Ohci Healing Lodge.

We teach the residents how to work with different construction equipment, tools, basic knowledge, showing them the ins and outs of construction and just different techniques of maintaining and building practices.

We do various different things like you can see around the shop here, we've got some picnic tables, coffee tables and stuff that we've put together. We've also done some renovations for the site. We’ve replaced all the flooring in the living units and painted the living units, and we also replaced all the electrical fixtures in the living units. We get through a process and then, okay, now we can analyze what we did. How can we cut time here? How can we do improvements here?

The changes in the girls is phenomenal. They come in, scared to even touch a circular saw. Watching them move beyond their own insecurities of just life in general. Every story is different. Every one of them has a different healing process that we all need to go through as everybody else. Getting to know the residents individually and being able to, you know, help them through their process to a normal life. However I can do that, that's what I find the most rewarding, watching them move beyond and have success.

Sophie, Dietitian

      

Meet Sophie, a dietician with the Correctional Service of Canada who educates incarcerated individuals about proper dietary choices so that when they transition back into the community, they’re able to maintain a healthy lifestyle and better quality of life.

Video transcript

Hello, my name is Sophie. I am a Regional Dietitian for the Correctional Service of Canada.

What I like most about my job is the autonomy that I have in developing different projects and new protocols, and then really having the freedom to pursue the project that appeals to me the most or that I’m most interested in.

One thing I also like about my job as a Regional Dietitian in the Correctional Service is the combination of the clinical aspect of the nutritionist’s job and a little bit of the community aspect as well. When working with offenders, I have many limitations, either from a knowledge perspective or from a food accessibility perspective; I have to teach them how to maintain a good diet in their daily life or to make it the easiest and the most affordable for them. So, it’s really a combination of both the clinical and the community aspects for a nutritionist that’s very interesting as well.

Another thing that I’m very proud of is the little bit of teaching that I do for offenders who are close to release or absences. It’s an education that they’re given that I think should be an essential education in healthy eating habits for everyone, not just for an offender.

At the end of the day, whether you’re a warden, a teacher outside the institution, an inmate, an officer or a nurse, we all have to eat for the rest of our lives.

Olabanji, Mental health nurse

      

Olabanji, a mental health nurse responsible for managing the psychiatric clinics in a federal institution for women, speaks openly and honestly about how she enjoys the unpredictability of her daily routine. 

Video transcript

As a mental health nurse here, my role is managing the psychiatric clinics. We have about six clinics that we offer to the women. What I am ensuring is that I am providing adequate mental health services, ensure that the meds are processed on time, I am in charge of making sure somebody is not unwell, I am in charge of making sure that people are taking their meds as prescribed.

There are days you come into work and your day won’t go as planned. There is somebody who is unwell, there is somebody who is self-harming, there is somebody who has been beaten or been bullied in the house, there is a medication that needs to be re-ordered. The chaos, I like it sometimes, I do, I enjoy it because at the end of the day you feel fulfilled. Most days you go home and you know you were able to help this lady.

I really do enjoy the relationship that I get to build with the offenders. I think most of my proud moments are when I see somebody come in, who, they haven’t figured it out yet, their stressed, they have a lot of things on their mind, their scared. And I think it gives me joy to be able to sit down with them, to be able to kind of help them in solving their problems. So we look at strategies, we look at, ok let’s look at a bigger picture. Let’s look at the things that we can help you with while you are in here.

Everybody here, the ultimate goal is to ensure they are well. Making sure that the women go out and they have a very high chance of success in staying out in the community and being good women, and following the rules and not ending up coming back here in corrections.

Doree, Dad Hero Program

      

Doree, a first-time father, shares how he’s trying to become a better dad through the Dad Hero program at CSC which is giving him the tools to help build a foundation for when he returns to the community.

Video transcript

I’m a first-time father, I’ve just had a baby. I’m really nervous about it all.

The Dad Hero program, the woman teaching it, she’s encouraging.

She gives me a lot of hope.

I had a rough childhood growing up and my father wasn’t always around.

I just want to be better for my daughter, and she helps me see that.

I’m moving in the right direction, I’m doing what’s necessary and I’m doing what’s really positive in trying to keep the steps moving forward and just being positive with everything.

I look forward to it all the time, I love talking to her. She is a big inspiration.

She has given me tools and I guess all I want is tools to build the a  foundation.

Michelle Hwadowy, Social Program Officer:

From what I can tell from a few guys that I have dealt with down here, they have really enjoyed the Dad Hero program. A few of them have talked about how it’s made their lives easier, they are able to talk to their kids or their families and hopefully become or stay dads when they get out into the community. 

I believe that it’s necessary, especially being in a prison or being in this kind of lifestyle. It helps change views and beliefs. I think it is really important that men step up and learn about that stuff and try to be better for their children, so they don’t have to do the same things that we went through, so we can be better for them.

It’s a great program. I really enjoy it.

It’s not like super hard work. It’s just learning.

Jody, Correctional Officer

      
Video transcript

Hi, my name is Jody Johnston. I'm an Acting Correctional Manager here at the Edmonton Institution for Women.

A Primary Worker at the Institution, is, it's a correctional officer here, it's another term for a correctional officer. We work closely with the women. We have caseloads here. We help reintegrate them back into the society successfully. We're in charge of dynamic security here, static security, and just overall, the safety of both the staff and the offenders here at the institution.

I chose this career because law enforcement is actually something I've always been interested in and I want an opportunity to impact some lives and kind of make a change. And that's kind of how I ended up here, I'm actually originally from Ontario, but I got this opportunity to work with the federal government and work with the women offenders, and I thought it'd be challenging and it has been challenging, but it's been rewarding too. So that's kind of how I ended up here.

Yeah, you know, I get a lot of questions, and I'm always happy to answer as much as I can, obviously there is still privacy, but yeah, is it a lot of like bars, and are they all wearing jumpsuits and is it as bad as what you see on TV? And you know, it isn’t, it's actually a pretty good atmosphere here, and it's nothing like you would imagine it. Because I remember coming here, I thought it was going to be a certain way and I was blown away when it was actually a lot different. And and what they do here is really good with all the programs, the schooling, everything. There's a lot of opportunity here for them to reintegrate back and be successful.

I came here and I've always tried to treat people the way I want to be treated myself. I've always been respectful and I've always got respect back, I've never had any issues since being here at the institution. I find that what you put in is what you kind of get back. And at the end of the day, you know, there is a stigma there, and working here has definitely helped me get rid of that stigma because I used to think that all people that committed crimes were bad people, and that's certainly not the case. You know what, people have different upbringings, they came from different cultures, different backgrounds, and it's really opened my eyes to the stigma behind it and really kind of broadened my horizon for sure.

I think the smallest interaction with the women can be huge, and sometimes you don't realize that. Sometimes you go about your day and you don't realize that one simple conversation you might have had with a female offender could change everything.

I love it that every day is different, but it is challenging. You have to be flexible and you have to be willing to adapt, and be a quick thinker.

You know, I've seen a lot of women come in on my caseload that came as maximum security offenders that you get to witness the change and you see them grow and then you see them get day parole, you see them get released and you see the change right before your eyes, so that's kind of nice to see. So I do feel like we do make a difference in the lives of some of the women here, for sure.

Brandy, Correctional Officer and Buddy, Detector Dog

      

Meet Brandy, a Correctional Officer who is a detector dog handler. Brandy shares a day in her life with her dog, Buddy, and how he’s helping to keep the institution safe by facilitating a drug-free environment.

Video transcript

Hi, my name is Brandy. I'm a dog handler at Edmonton Institution for Women.

I am on my 24th year in Correctional Service of Canada. I started my career when I was fairly young. I've got to do lots with the Correctional Service of Canada. CSC has been super good to me. Currently, I have a job which I don't really call a job. I have a lifestyle. I have one of the best jobs in the service. I work with a Detector Dog. 

Currently, I'm working with a golden retriever, his name is Buddy. When I first got him, he is a long-haired dog, I'm going to be full of dog hair, I wasn't too excited about that because my previous two dogs were black labs. But I actually love him, he has the greatest personality ever.

Our job entails caring for our dog 24-7. Buddy comes to work with me. I get up in the morning actually at 5 a.m., five, 530, take him for his walk. I like to keep him on a pretty good routine. He works well on the routine, I know what's going on. He gets me up, I get up at 530, take him for a walk around the block, come home, he gets fed, I load him up in the van. He's all excited to get to work. We drive to work when we get here. I come in, I do my briefing, and the very first thing we usually do is his little search of the yard, which takes us about 20, 25 minutes. We run around the yard. His most favorite time of the morning. Cold, snow, rain, he's out there. He's enjoying what he's doing. We run around the institution, do a little search. He gets to chase rabbits every once in a while. He gets a little distracted, but he's loving what he does. I work with him throughout the day, doing many different types of searching. At the end of the day, I take him home.

I live with him. On my days off I take care of him. He still gets his two walks a day. Basically, it's like having a pet, but you bring your pet to work. All his fun time is working time and all our home time is kind of his relax time.

As a detector dog, we work shift work. We search all areas of the institution. We're in the inmates houses here, or inmate cells in male institutions. We search inmates, we search their property coming in. We search visits, we search their mail, we search visitors, official visitors coming in.

The dog pretty much has a roam of the entire institution and at Edmonton Institution for Women lots of people love the dog. He loves his job. Our job is to keep the institution safe and do what we can to help facilitate the drug free environment. The most rewarding part of my job is coming to work everyday with pretty much my best friend.

Tunde, Correctional Officer

      

Meet Tunde, a Correctional Officer who works in the Structured Intervention Units (SIUs) at Correctional Service Canada who talks about the human side to his work and the importance of CSC’s programs. Correctional Officers help keep our institutions healthy and safe, and like Tunde, also play an important role in helping to change the lives of individuals within our care.

Video transcript

My name is Tunde Tokumboh, I am a Correctional Officer, here at Stony Mountain Institution.

I’ve been working in the SIU (Structured Intervention Unit) for about 3 years now.

When it comes to being segregated, no matter who you are, what you’ve done, you’re just another body in another cell, whereas in the SIU you have a persona that comes with you, and you get to build rapport with certain people. And you know them inside and out type of thing, you get to know the person, family, friends, relationships and so forth. So you get to build a rapport and a trust factor with them. If someone is having a bad day, and they are acting out, if I have a good rapport with them I can go talk to them and say hey, what’s up?

Programs can definitely change a person. Their outlook as where they came from to what they are doing now. Be it on an educational base, be it on a cultural base, the programs are definitely a big part of connecting them with themselves.

Everybody here is human, everybody has a bad day, everybody has a great day. You come in with a mindset that is not judgemental. Because you don’t know why that person is here, you don’t know what circumstance they have been in and what type of upbringing they have come into being in their spot.

I call myself lucky for being here because any situation could have been a flip and I could have been on the other side.

Charlotte, Indigenous Elder

      
Video transcript

My name is Charlotte Daniels, I’m one of the elders that work in SIU.

One of the things that I look at every day, my guide is kind of the reconciliation we are going through. Learning and understanding the trauma inmates have come through, why they are here. And for me, that’s what I base my teachings on.

I am a 10 year residential school survivor, and that is what I talk about when I am talking with them. Finding out what they’ve gone through, understanding that trauma, and relating to that trauma, I know what it is.

Like many of the inmates here in SIU, this may be the first time they’ve ever learnt and understand about traditional teachings and ceremonies, so they may not have that experience of feeling good about who they are. And you know I always tell them, you have to feel good about being a Cree man, an Ojibwe man, a Dakota man. You have to feel good about who you are.

Things that we offer to the inmates, of course we offer the ceremonies to them, but also we offer the craft program. Whether it is beading, loom beading, or learning how to play guitar or learning how to use the hand drum, so we have those different activities we offer to them. 

A smaller and basic ceremony we do is the smudging, and the smudging ceremony is for them to cleanse and I always tell them no matter what kind of day you are having, always stop and smudge, because that stops you in whatever you are feeling and makes you feel positive of who you are.

One of the things that I like to talk to the inmates is to get educated. Get your education while you are here. Get educated, take programs so you will understand about your trauma, so you will know what, when you go back into the community, you may find that you will have the answers now to deal with that trauma you’ve gone through.

I never give up on anybody. I have never said that, I never tell them that “Oh you made a mistake.” Things happen and that’s the steps you’ve got to take to walk the red path. That’s a step you have got to take, and sometimes it means stepping back and understanding what happened. Understanding what made you come back.

When I’m out in the community and I run into one of them, and they introduce me to their family, and they tell me they are working, going to schools or whatever. To me, that’s my accomplishments.

Read


Theresa Halfkenny-Web-En

Faces of CSC: Theresa Halfkenny, an exceptional volunteer

Theresa Halfkenny believed that members of the community play a valuable role in the corrections and conditional release system. 


Alima Prime

Faces of CSC: Alima Prime

“I always wanted to work within the criminal justice system. After I finished my degree, I faxed my resume over to Edmonton Institution, the maximum security prison for men. They called me to pick up a package to study for a primary worker position at Edmonton Institution for Women (EIFW).”



The Black Employee Network: connecting Black employees across CSC

“The first thing people need to know about the BEN is that we are a group of employees who are looking to create change in the lives of our Black colleagues, and a cultural transition within our organization,” said Makenzy Ricketts, A/Senior Project Officer on the Employment, Equity, Diversity, and Inclusion team.



Recognizing Carole Eldridge and her unique approach to restorative justice

For 14 years, Carole Eldridge worked with the Restorative Opportunities (RO) program at the Correctional Service of Canada (CSC), providing her clients with compassionate care as a restorative justice practitioner and mediator in cases of serious crime.



Restorative justice: in the shoes of a mediator

“Restorative justice enables people to talk about an event or events that have occurred, so that they can feel that the wrongs done have been righted,” said Correctional Service Canada (CSC) mediator Chantal Chicoine.



William Head Inmates give back to the community in creative ways 

Craftsmen at William Head Institution in British Columbia are hard at work. Residents at the minimum-security facility focus intently on their creations.



Reflecting on Adele's legacy

Adele MacInnis-Meagher did everything at CSC from teaching cooking to leading the Atlantic region. She showed continuous dedication to CSC’s mission throughout her 30-year career.

 Download

How to save images to your computer or mobile device

(1) Open the full-sized image

Open the full-sized image by selecting the image you wish to download.

(2) Open the contextual menu

On a PC: Right-click on the image you want to download.
On a Mac: Hold on the Control key (Ctrl) and click on the image you want to download.
On a mobile device: Tap and hold the image you want to save until the menu appears.

(3) Choose “Save as”

The options on the contextual menu will vary, depending on which web browser you’re using. Some browsers may say “Save as” while others may say “Save image as” or “Save picture as”.

(4) Optional: rename the file

A dialogue box will open, allowing you to change the file name or keep it as is.

(5) Choose a destination folder

Specify a location to save the downloaded image and click “Save”.

Lift Me Up poster

The primary text version of the poster is presented following the alternate PDF version.

Lift Me Up poster — text version

A poster with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.

The campaign title “Lift Me Up” appears on the top right corner with CSC’s mission of “Changing Lives. Protecting Canadians.”

Correctional Service Canada’s federal identity is included on the bottom left.

The Canada wordmark is on the bottom right.

Virtual background for video conferencing

The primary text version of the virtual background is presented following the alternate JPG version.

Lift Me Up virtual background — text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.

The campaign title “Lift Me Up” appears in the center with CSC’s mission of “Changing Lives. Protecting Canadians.”

Social media

Join the Lift Me Up campaign on social media!

Follow Correctional Service Canada on social media as we highlight the campaign. Share your experiences by using the hashtag #LiftMeUp. Download our graphics for social media for Facebook, Twitter, LinkedIn and Instagram.

Facebook/Twitter/LinkedIn — Text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.

The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”
In the bottom right-hand corner is the Canada wordmark.


Instagram — Text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.

The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”
In the bottom right-hand corner is the Canada wordmark.

Cover photos

How to change your cover photo

1. Head to your social media account and click “Edit Profile”.

2. Select the "Update Cover Photo" prompt displayed on the current picture.


Facebook — Text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.
The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”


Twitter version of #Lift Me Up Changing lives. Protecting Canadians.

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.
The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”


LinkedIn — Text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.
The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”

Page details

Date modified: