Lift Me Up

"Lift Me Up" is Correctional Service Canada’s (CSC)
series that puts a focus on how we change lives, protect Canadians: it’s about humans helping humans

All of our employees, volunteers and community partners work to support the rehabilitation and successful reintegration of incarcerated individuals, while keeping Canadians safe and upholding victims’ rights.

We wanted to go beyond the walls of our institutions to show impacts and outcomes: the human side and how real lives are being impacted by our employees and volunteers, and the real change and outcomes of our federal correctional system.

Our new series “Lift Me Up” shows our human touch through inspiring stories. It also broadens awareness of CSC's mission: Changing Lives. Protecting Canadians.

 Watch

Todd, Detector Dog Handler

      

Meet Detector Dog Handler Todd and his partner Java who work hard everyday to keep our federal prisons, employees and Canadians safe.

This video is available in French only, with English subtitles.

Video transcript

Hello, I am Todd Ring. I work at Correctional Service Canada. I’m with my dog Java.

He is a detector dog specialized in drugs and firearms.

I’ve been a dog handler for Correctional Service Canada since 2001.

What am I passionate about? Just working with my colleague here.

This is my third. I have been with him for three years.

What did we do today? We conducted a search of the institution.

After that, we came back here to the warehouse, and now we’re checking all the goods that are in the warehouse, which will be distributed to the institutions of the Sainte-Anne-des-Plaines Complex.

Jav! Let’s go! Good boy!

We’ll bring him up here. We’re going to the boxes in the back. You see, dogs are real athletes.

With him, I don’t need to point, he’ll investigate, he’ll go look for himself, he is searching.

You see, his tail is going... Look at that!

He is a mature dog, he is not afraid. Look, his tail is starting to wag. That means that he found the spot.

He sits down.

The last time he stuck his nose in.

Where is it? Up there? Where is it? Search! Show me! It is right... there!

Boom! Good boy! Ah! You are a good boy!

It’s hidden in the back. A small amount of drug was hidden inside the box here in the corner.

You see how efficient the dog is. He’ll do the work himself.

I’ll try to help him if there are things missing.

Otherwise, I let him work. Good boy!

During my day, I often work with correctional officers on the frontline, who are in the cell blocks.

I’m going to make my presence known; I’m going to talk to the inmates.

Hello, everything okay? Yes. How is it going, you guys?

And I’m just going to show that I am there.

Just by doing this, I don’t need the dog and it’s a great deterrent for the inmates to say we have a specialist who can find drugs with his dog.

I’ll also check the sector while I’m there; I’ll chat with them. I’m always looking around to see if there are any signs that something is wrong.

If ever I see something, I may not necessarily react right away without the dog. If something like that were to happen, I’d head back, plan intelligence with the intelligence officers, the officers, and then we’d conduct our search for our day in the sector. This is where the handler comes in, to make sure that the dog is going to work and performs at all times, and not to push him to the point of exhaustion.

It has to be fun for the dog, the dog has to love his work and always be passionate about what he is doing.

Us, we train him. We take a scent. We introduce it to him. We let him sniff it.

Sit! He sits down.

We put the Kong where the drugs are. During training, we’ll do this with each drug, each scent. At this point, we remove it. The dog, he knows it. He points his nose exactly where the drugs are.

He’s looking at me because he wants his reward. Where are the drugs?

Then we reward the dog.

Good boy!

That’s how we introduce scents to the dog.

So that he understands these scents, I want him to point them out to me.

Focus on that. Sit right next to the source.

I’ll give you your ball and we’ll play together.

As you can see, the dog is super happy. The dog, all he wants is his ball.

That’s his pay cheque. Exactly.

Valentina, Community Parole Officer, Edmonton Area Parole.

      

While Valentina is now Assistant Warden of Interventions at Edmonton Institution, she shares that when she was a Community Parole Officer, she loved her job because every day offered something new, each intervention and case was different.

Video Transcript

Valentina
Community Parole Officer

Hi, my name is Valentina and I'm currently a community Parole Officer at Edmonton Area Parole.

I was in University, I wasn't really sure what I wanted to do. I was getting my Bachelor of Arts major in psychology and he was actually a friend of a friend that knew that I was really interested in crime, knew that I really liked working with people, and so they said, why don't you try and get a job with corrections?

I'm just very passionate about it. I love going to work every day. I don't look at it as dealing with these like, horrible human beings every day. I'm dealing with humans and I'm trying to contribute to public safety by setting these offenders up with the best release plans possible.

I do a lot of like one-on-one with the offenders because a lot of them don't have positive support, so a lot of them just need an outlet. So, if you're like a listening ear and you care about them doing well, they share a lot with you. And that in itself is very helpful in them being successful because as soon as they can start talking about their problems in a safe environment, they're more motivated to work on it.

In an institution you’re more so like just dealing with the offender and everything that's going on with them.

Whereas in the community, once they get out, you have all of these other moving pieces, like you're now dealing with their family, whether it's their family members or their partner or their kids. You're dealing with their employer, you're dealing with all these variables that you can't control, and it's just a whole other world.

That is what I love about my job is every day is different. I don't come to work and like sit at a desk all day, every day writing the exact same reports because each case is so different, each intervention that you're trying to create is different, and so that's what keeps you motivated.

So, if I could give someone just coming into the job advice or somebody that was interested in the job, I would say the most important things are definitely self-care, having work life balance and knowing your limits because it is a hard job and being patient, like there's so much to learn in this job and it's constantly changing and just being patient with yourself and knowing that you're not going to have all the answers, and that you have a whole team to support you no matter where you are, whether it's in the institution or the community, and using that team environment.

There are offenders that genuinely want to change, and when you can put in place those interventions or the resources or the support to help them do that, that's when you really feel like you're making a difference.

Albe, licensed practical nurse, Edmonton Institution for Women

      

Meet Albe, a licensed practical nurse at the Edmonton Institution for Women. There, she helps educate inmates what their own health concerns are, so they can manage that on their own and be self-sufficient when they reintegrate back into the community.

Video Transcript

Albe
Nurse

Hello. My name is Albe McClintock. I'm a licensed practical nurse at the Edmonton Institution for Women. My path to CSC was actually through a co-worker, and it's been a completely new and different experience, which actually has a lot more engaging challenges than any of the other nursing that I've done so far.

What's nice for me about working with the inmates, especially in a correctional environment, is we're aiming for them to go out into the community, to be self-sufficient, to know what their own health concerns are and how to deal with those in the community. And it's really rewarding when I have patients come back to me a couple of weeks later and say, I tried these interventions that you suggested, this is what worked for me, this is what didn't, this is what I can continue to do in the future. So having people come back to me and say, I took that learning to heart, I know how to manage this portion of my health care aspect is uplifting. It means people are actually paying attention.

The staff here are wonderful to each other, from my experience. The first time I had to deal with a trauma here at the facility, I actually had a lot of people come up to me afterwards, in the next couple of days, asking me if I'm coping okay, if there's someone that I would like to talk to, if I would like to take the time to talk to them. So, it's very much not just touching base with our patients, but touching base with each other. We have a fantastic nursing staff here that are really good at stepping up and stepping in when they see that someone is struggling. And it's a very encouraging environment, it's very engaging. Everyone is encouraged to grow as much as they can.

The thing that I enjoy most about working with CSC as a nurse is I genuinely get to make a difference for people. When they come up to health care, they're happy to see me because I treat them with the same respect that I would want someone to treat me with. I get to put a smile on someone's face and my whole reason for going into nursing is if I can make one person smile per day, I know that I've made a difference.

More videos are available in the video gallery


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Faces of CSC: Pastor Oliver Johnson

When it comes to inmates, Pastor Oliver Johnson feels that being heard and understood is key to helping individuals become law abiding citizens and active members of society post incarceration.


More stories are available on our Read our stories web page

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Lift Me Up poster

The primary text version of the poster is presented following the alternate PDF version.

Lift Me Up poster — text version

A poster with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.

The campaign title “Lift Me Up” appears on the top right corner with CSC’s mission of “Changing Lives. Protecting Canadians.”

Correctional Service Canada’s federal identity is included on the bottom left.

The Canada wordmark is on the bottom right.

Virtual background for video conferencing

The primary text version of the virtual background is presented following the alternate JPG version.

Lift Me Up virtual background — text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.

The campaign title “Lift Me Up” appears in the center with CSC’s mission of “Changing Lives. Protecting Canadians.”

Social media

Join the Lift Me Up campaign on social media!

Follow Correctional Service Canada on social media as we highlight the campaign. Share your experiences by using the hashtag #LiftMeUp. Download our graphics for social media for Facebook, Twitter, LinkedIn and Instagram.

Facebook/Twitter/LinkedIn — Text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.

The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”
In the bottom right-hand corner is the Canada wordmark.


Instagram — Text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.

The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”
In the bottom right-hand corner is the Canada wordmark.

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1. Head to your social media account and click “Edit Profile”.

2. Select the "Update Cover Photo" prompt displayed on the current picture.


Facebook — Text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.
The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”


Twitter version of #Lift Me Up Changing lives. Protecting Canadians.

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.
The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”


LinkedIn — Text version

A graphic with vibrant shades of blue and purple features two hands supporting each other and lifting one another up.
The campaign title “Lift Me Up” appears with CSC’s mission of “Changing Lives. Protecting Canadians.”

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