Interim Policy Bulletin 720
The English text of this document has been written using gender-neutral language. Given the binary structure of the French language, and to facilitate reading, the masculine is used without prejudice to gender in the French text.
Policy number and title
Commissioner’s Directive (CD) 081 – Offender Complaints and Grievances
Why was the policy changed
Pursuant to subsection 80.1 of the Corrections and Conditional Release Regulations (CCRR) and as per paragraph 8 of Commissioner’s Directive 081: Offender Complaints and Grievances, the Commissioner may designate by position a decision-maker for grievances at the national level, in respect of grievances submitted under paragraph 75(b) or an appeal submitted under subsection 80(1) of the CCRA.
Policy Bulletin
Number: 720
In Effect: 2024-10-28
Related links:
In order to provide timely responses to offender grievances, the policy is amended to reflect the Commissioner’s designation of the Senior Deputy Commissioner and the Special Advisor to the Commissioner as additional positions who may be final decision makers for national level grievances.
What has changed
A technical amendment was made to include two additional decision-makers for final level grievances.
How was it developed
This interim policy bulletin was developed by the Executive Secretariat in consultation with the Policy Sector and the Legal Services Unit.
Who will be affected by the policy
These amendments impact those engaged in the offender complaint and grievance process.
Accountabilities
The Policy Sector will ensure compliance with this Interim Bulletin.
Expected cost
N/A
Other impacts
N/A
Contact:
Strategic Policy Division
Policy-Politiques.GEN-NHQ@csc-scc.gc.ca
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