Commissioner's update for correctional employees: May 21, 2024

This content is a message to Correctional Service Canada (CSC) staff from CSC's Commissioner.

Our Mission: The Correctional Service of Canada, as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

Last week, Kirstan, Assistant Commissioner, Communications and Engagement, and I met with His Excellency, the Honourable Bob Rae, Ambassador and Permanent Representative of Canada to the United Nations in New York as well as other United Nations senior officials. As I mentioned in my last message, it was a good opportunity for me to highlight our organization’s important work, including our world-renowned correctional service, programs and employees. I also took the opportunity to discuss some of the safety and security issues we face in our institutions.

Bob Rae, Kirstan, Anne Kelly
Kirstan Gagnon, Assistant Commissioner, Communications and Engagement and Anne Kelly met with His Excellency, the Honourable Bob Rae

We also met with representatives from the Group of Friends of Corrections in Peace Operations, which CSC is a proud member of and co-chair. This group provides advice and support to the United Nations Department of Peacekeeping Operations on correctional issues in peace operations. We were able to have important discussions about corrections work in peace operations around the world.

Wildfires in Western Canada

This past week, we watched with concern as wildfires began burning hectares in Western Canada. Residents were forced to evacuate towns and communities in Alberta and B.C. Although, the fires are not close to any of our institutions, many CSC staff members have family and friends who live in areas affected by them. I encourage you to keep your colleagues, who may be dealing with these challenges or have family affected, in your thoughts.  

Moose Hide Campaign Wrap Up

Last Thursday, May 16, numerous staff members across the country participated in a walk for the Moose Hide campaign. This Indigenous-led grassroots movement is aimed at engaging men and boys in ending violence towards women and children. The campaign, grounded in Indigenous ceremony and tradition, symbolizes a commitment to honour, respect, and protect women and children. I would like to thank both those who helped organize the event, and those who participated in the walk.

Indigenous Awareness Week

Moose Hide icon

Monday marked the beginning of this year’s Indigenous Awareness Week, celebrated nationwide across the Public Service from May 20 to 24.

Each year, Indigenous Awareness Week offers an opportunity to deepen our understanding, appreciation, and recognition of Indigenous cultures and traditions. This week, I encourage everyone to learn more about, reflect on, and celebrate the significant contributions Indigenous Peoples have made, and continue to make, to both CSC and our country.

You can find additional important dates recognized by the Government of Canada at Canadian Heritage. You may also visit the Prime Minister’s page to read statements on these commemorative dates.

Commemorative diversity dates celebrated at CSC are on the Hub (accessible only on the Government of Canada network). You can visit the Hub for other upcoming special events and activities, as well.

New “Prisons Inside/Out” episode: Behind the Badge:
Part two (medium security)

I am happy to share that the fifth episode of our podcast, Prisons Inside/Out, is now available. You can listen to the full episode here:

Behind the Badge

In this episode, we continue our “Behind the Badge” mini-series, to promote awareness of the important and challenging but rewarding work our correctional officers do every day, night, weekend and holiday. Part two takes Canadians behind the walls of Collins Bay Institution and on a tour of the sounds of the institution through the lens of a correctional officer who’s been with CSC for more than 15 years. 

I wanted to say thank you to all of the staff who have been taking time out of their busy schedules to participate in this project and those in the institutions behind the scenes who have been helping to coordinate these recordings. The feedback from the public, stakeholders and you so far has been positive, and this podcast has been important to showcase the hard work you do every day.

If you are interested in listening to part one of the miniseries, you can do that here:

As always, we want to hear your feedback on the podcast series. Please send your comments to the Communications team at: 

As I mentioned in my message last week, CSC plays an important leadership role on the international stage. It was apparent throughout my discussions with Mr. Rae, the respect that other countries have for the work we do here, see you as leaders and examples of excellence. I thank you for being part of an organization that is striving for positive ways to change lives and help people rehabilitate and reintegrate. We are setting the bar for others to follow in how to deliver corrections.


Every job is a self-portrait of the person who did it. Autograph your work with excellence.

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