Commissioner's update for offenders and their families: November 4, 2024

As we celebrate Diversity Week at CSC, I wanted to highlight a few important days.

Diwali, which began last week, is a Festival of Lights that celebrates the triumph of light over darkness. Diwali is observed by Hindu, Sikh, Jain, and Buddhist communities around the world, each adding their own unique traditions to the festivities. Diwali is a time to gather in a joyous celebration of unity and reflection, offering a chance to recognize the light within us and spread positivity. In Canada, this celebration resonates deeply, reminding us that, regardless of our diverse backgrounds or beliefs, we are united in our pursuit of kindness and strength to overcome challenges.

November 7 is International Inuit Day. I am proud that our organization was able to develop the Anijaarniq Holistic Inuit Strategy. The Strategy sets the vision for Inuit Corrections and prepares CSC for important collaboration with National Inuit Organizations. This is an important step towards reconciliation and collaboration with National Inuit Organizations and governing bodies of Inuit communities to address the challenges of corrections with federally incarcerated Inuit and address the goals of the Anijaarniq Holistic Inuit Strategy. As part of our Continuum of Care for all Indigenous offenders, we continue to provide Inuit responsive interventions to support Inuit offender reintegration. This includes correctional programs, carving programs, the provision of country food and, most importantly, access to Elders and staff.

To help CSC respond to your complaints and grievances more quickly, we are making a few changes to the process. As of November 4, 2024:

• The length of complaint and grievance submissions and addenda will be limited to four pages.
• Submissions must be written in dark pen and legible script. They can also be typed using a minimum of 12 size font, with some exceptions.
• Addenda will be allowed only if they are significantly related to the original complaint or grievance.

For more details on the changes, please contact the Grievance Coordinator at your institution or the Offender Redress Division at the National toll-free phone number 1-800-263-1019.

“Life is not a solo act, it's a huge collaboration.” - George Takei