2016-2017 Report on plans and priorities

The Honourable Ralph Goodale, P.C., M.P.
Minister of Public Safety and Emergency Preparedness

Minister: The Honourable Ralph Goodale, P.C., M.P.

Deputy Head: Don Head

Ministerial portfolio: Department of Public Safety and Emergency Preparedness

Year Established: 1979

Main legislative authorities: Corrections and Conditional Release Act ^{Endnote i} and Corrections and Conditional Release Regulations ^{Endnote ii}

Other: Correctional Service of Canada's Mission

The purpose of the federal correctional system, as defined in law, is to contribute to the maintenance of a just, peaceful and safe society by carrying out sentences imposed by courts through the safe and humane custody and supervision of offenders, and by assisting the rehabilitation of offenders and their safe reintegration into the community as law-abiding citizens through the provision of programs in penitentiaries and in the community (Corrections and Conditional Release Act, s.3).

The Correctional Service of Canada, as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

Correctional Service of Canada's (CSC) responsibilities are derived from the Corrections and Conditional Release Act and the Corrections and Conditional Release Regulations. The Act and Regulations direct CSC to be responsible for:

1. the care, custody and supervision of offenders: CSC manages institutions for men and women, mental health treatment centres, Aboriginal healing lodges, community correctional centres, and parole offices where offenders under conditional release are supervised in the community. CSC provides services across the country in small and large urban centres, as well as in remote northern Inuit communities. On a typical day during 2014-15, CSC was responsible for 22,958 offenders, 15,043 of whom were in federal custody (including temporary detainees) and 7,915 who were supervised in the community. CSC is responsible for the management of 43 institutions (comprised of six maximum security, nine medium security, five minimum security, 12 multilevel security, and 11 clustered institutions), 91 parole offices and sub-parole offices, and 15 community correctional centres. CSC also manages four healing lodges (included in the 43 institutions) and works in close collaboration and partnership with Aboriginal communities in the management of five CCRA Section 81 healing lodges to foster a traditional healing environment that supports the reintegration of Aboriginal offenders back into the community.
2. the provision of interventions: CSC encourages and assists offenders to be accountable for their behaviour and rehabilitation by delivering a continuum of correctional interventions that contribute to successful reintegration into the community. CSC delivers the most relevant, appropriate and effective interventions to address the risks and needs of the offender population while in custody or under community supervision.
3. the preparation of offenders for release: CSC staff work with inmates and partners to establish viable plans to prepare inmates for release. This includes pre-release case preparation, developing release plans, presenting cases to the Parole Board of Canada, and developing community strategies to ensure the safe release of inmates into the community.
4. the supervision of offenders on conditional release: CSC provides an integrated continuum of supervision, accommodation, employment and intervention in the effective management of offenders in order to contribute to public safety.
5. public education about the operations of CSC: CSC works to build partnerships with Canadian communities to foster understanding of correctional programs and processes among Canadians, to boost public support for safe reintegration, and to demonstrate that CSC's ultimate goal is to contribute to public safety.

The Act also requires CSC to develop, implement and monitor correctional policies, programs and practices that respect gender, ethnic, cultural and linguistic differences and are responsive to the specific needs of women, Aboriginal peoples, persons requiring mental health care and other groups. As well, it requires that CSC provide essential health care services and reasonable access to non-essential mental health care that will contribute to inmates' rehabilitation and successful reintegration into the community. The Act mandates CSC to provide services to victims of crime, such as information sharing and awareness building to support victims.

CSC constantly assesses and adjusts the allocation of resources to ensure effective and efficient offender rehabilitation. CSC strives to achieve administrative efficiencies through streamlining its operations and program delivery. These and other related initiatives optimize available resources for CSC's key priorities and core mandate, and ensure that the organization continues to deliver strong public safety results for Canadians.

Strategic Outcome: The custody, correctional interventions, and supervision of offenders in communities and in institutions, contribute to public safety

• 1.0 Program: Custody
  • 1.1 Sub-program: Institutional Management and Support
  • 1.2 Sub-program: Institutional Security
    • 1.2.1 Sub-sub-program: Intelligence and Supervision
    • 1.2.2 Sub-sub-program: Drug Interdiction
  • 1.3 Sub-program: Institutional Health Services
    • 1.3.1 Sub-sub-program: Clinical and Public Health Services
    • 1.3.2 Sub-sub-program: Mental Health Services
  • 1.4 Sub-program: Institutional Services
    • 1.4.1 Sub-sub-program: Food Services
    • 1.4.2 Sub-sub-program: Accommodation Services
• 2.0 Program: Correctional Interventions
  • 2.1 Sub-program: Offender Case Management
  • 2.2 Sub-program: Community Engagement
  • 2.3 Sub-program: Spiritual Services
    • 2.3.1 Sub-sub-program: Chaplaincy
    • 2.3.2 Sub-sub-program: Elder Services
  • 2.4 Sub-program: Correctional Reintegration Program
    • 2.4.1 Sub-sub-program: Correctional Program Readiness
    • 2.4.2 Sub-sub-program: Correctional Program
    • 2.4.3 Sub-sub-program: Correctional Program Maintenance
  • 2.5 Sub-program: Offender Education
  • 2.6 Sub-program: CORCAN Employment and Employability
  • 2.7 Sub-program: Social Program
• 3.0 Program: Community Supervision
  • 3.1 Sub-program: Community Management and Security
  • 3.2 Sub-program: Community-Based Residential Facilities
    • 3.2.1 Sub-sub-program: Community Residential Facilities
    • 3.2.2 Sub-sub-program: Community Correctional Centres
  • 3.3 Sub-program: Community Health Services
• 4.0 Program: Internal Services

CSC continuously examines its internal and external environment to ensure that strategic, organizational, financial, legal and cultural factors are considered in its risk management process. This leads to the identification of risks which are then monitored, managed and mitigated. The risks and response strategies articulated below are captured within CSC's Corporate Risk Profile.

Through the administration of court-imposed sentences to offenders, CSC plays a key role in public safety by implementing a comprehensive set of measures, controls and practices that help offenders to become law-abiding citizens and contributing members of Canadian society upon their return to the community. The accurate identification and effective management of risks lead to the identification of priorities and facilitates the achievement of results. Risk management is a central part of daily business in all areas of CSC's large, decentralized and multifaceted work environment.

CSC operates in a continuously changing environment that requires a high level of adaptability and transformational skills. Victims' rights are considered at the same time as CSC assists offenders to become law-abiding and contributing members of Canadian society.

Challenges still exist that impact federal corrections and include the ever-increasing complexities in the offender profile, more offenders with extensive histories of violence and violent crimes, previous youth and adult convictions, more affiliations with gangs and organized crime, serious mental health disorders, higher rates of infection of Hepatitis C and Human Immunodeficiency Virus (HIV), increasing numbers of women offenders in federal custody, the disproportionate representation of First Nations, Métis and Inuit, the operational impacts of new legislation and government cost reduction measures.

As a high reliability organization, CSC implements processes and crisis management methods to ensure the integrity of its operations. These processes and methods must be current and sustainable 24 hours a day, seven days a week. The continuity of CSC operations largely depends on its ability to maintain control of its activities and to manage and anticipate risks. It does so by identifying, developing, and assessing innovative ways to ensure the safety and security of staff, the public and offenders. Information, knowledge and technology are used to minimize the occurrence of incidents, and should they occur, to manage and learn from them. Clearly articulated responsibilities and robust governance structure ensure that risks are managed appropriately at the operational level as well as at the corporate level. Strategies exist which enable unique flexible shifting of centralized to decentralized control, permitting risk management that is mindful of facilitating the avoidance of catastrophe, while ensuring risk is minimized and resilience is developed. The implementation of these measures, systems, and controls will increase the high reliability capacity of CSC and will benefit the management of corporate risks at CSC. These strategies to reduce risks continue to facilitate the management and sustainability of the correctional environment and the development of organizational resilience.

Corporate risk management continues to guide decision making, and audit, evaluation and research planning. The risk analysis and management process is ever evolving in order to mitigate potential risks, and to ensure delivery of core business that contributes to public safety.

This integrated approach allows CSC to handle risk-related challenges, ensure operational sustainability and fulfill its mandate.

The graph shows CSC's Spending Trend from fiscal years 2013-14 to 2018-19. The graph include stacked bars showing the anticipated renewal of sunset funding of program, voted spending and statutory spending.

For information on the Correctional Service of Canada's organizational appropriations, consult the 2016–17 Main Estimates on the Treasury Board of Canada Secretariat website.^{Endnote iv}

The custody, correctional interventions, and supervision of offenders in communities and institutions, contribute to public safety.

The Custody Program contributes to public safety by providing for the day-to-day needs of offenders, including health and safety, food, clothing, accommodation, mental health services, and physical health care. It also includes security measures within institutions such as drug interdiction, and appropriate control practices to prevent incidents.

• Continue to develop and implement the Population Management approach.

The Institutional Management and Support Program contributes to public safety through the day-to-day management of operational activities and institutional services for offenders in custody.

Key activities include administering, operating and maintaining institutions; establishing operational processes and procedures; managing allocated financial and human resources; directing and overseeing the delivery of integrated correctional operations; monitoring the effectiveness of institutional security activities; considering threats, risks, vulnerabilities and physical security requirements and controls; managing the intelligence function for institutions; ensuring coordination across the criminal justice system; providing a safe environment for staff and inmates; and making decisions and recommendations related to offenders within delegated authorities.

• Implement action plans arising from findings related to audits, board of investigation reports, coroners' inquiries and evaluations related to safety and security incidents within institutions.

The Institutional Security Program contributes to public safety through the development, implementation of, and compliance with, policies and procedures designed to ensure the safety and security of staff, offenders and the public, while meeting the security requirements of the diverse inmate population.

Key activities include dynamic security, security intelligence, segregation, perimeter control, and the prevention and control of contraband and drugs.

• Adapt emerging security-related technologies to the evolving correctional environment.
• Maintain, evaluate, update and implement, emergency management plans as required, to strengthen CSC's ability to react to emergency situations.
• Continue to implement, maintain and evaluate the segregation renewal strategy, which will improve decision making and strengthen the oversight for administrative segregation.

The Intelligence and Supervision Program contributes to public safety through the provision of security and the gathering, analysis, and sharing of intelligence. This is done by identifying and managing illegal activities and threats to security for offenders in institutions and in the community in conjunction and cooperation with external partner agencies.

Key activities include gathering and sharing information and intelligence to prevent security incidents, eradicate illegal activity and support the case management process; continually assessing threats and risks to identify and mitigate internal and external threats to the safety of individuals (inmates, staff and public) and institutions; collaborating, liaising and sharing information with justice partners both domestically and internationally; identifying and managing security threat groups; and preventing, intercepting, and eliminating illegal or threatening activities.

• Reinforce and formalize key public safety partnerships at the national, regional and local levels to prevent the introduction of contraband and unauthorized items into institutions and to ensure the safety and security of institutions.
• Enhance the capacity of preventive security and intelligence to respond to and prevent threats and risks that exist in operational settings and contribute to national security.

The Drug Interdiction Program contributes to public safety through the development, implementation, and coordination of activities included in Correctional Service Canada's National Drug Strategy. This is done to ensure a safe, drug-free institutional environment for inmates, which is a fundamental condition for their successful reintegration into society as law-abiding citizens.

Key activities include assessing risk related to drug use and trafficking, detecting and deterring drug use and/or trafficking of drugs, using security services such as urinalysis, drug detector dogs, ion mobility spectrometry, and other services or devices, and reviewing the imposition of administrative measures.

• Strengthen operational policies and/or procedures to eliminate the entry of illicit materials which will reduce the trafficking and supply of drugs in institutions, and lead to fewer drug-related incidents.

The Institutional Health Services Program contributes to public safety by providing essential health care and reasonable access to non-essential mental health care to inmates, in accordance with professionally accepted standards, to promote, improve and maintain offender health in institutions. These health services are delivered from intake to release, while considering the needs of vulnerable populations.

Key activities include disease prevention, health education as well as screening, diagnosis, treatment, release planning and the administration, development and implementation of policy and programs to ensure patient safety and improve program delivery.

Maintain CSC's health accreditation status as per Accreditation Canada Qmemtum Program to ensure that health services are available to all offenders in institutions in accordance with professionally accepted standards.

The Clinical and Public Health Services Program contributes to public safety by providing essential health care in accordance with professionally accepted standards.

Key activities across the continuum of care include disease prevention and control, health promotion, screening, assessment and treatment, hospital care, referral to medical specialists, pharmacy services and release planning.

• Continue monitoring the application of the essential services framework to ensure CSC provides offenders with essential health care that conforms to professionally accepted standards.

The Mental Health Services Program contributes to public safety by providing inmates with essential mental health care and reasonable access to non-essential mental health care in accordance with professionally accepted standards. These services are delivered from intake to release, while considering the needs of vulnerable populations. The continuum of care is reflected through CSC's comprehensive Mental Health Strategy which is consistent with the five pillars of the Government of Canada's Mental Health Action Plan for Federal Offenders to address complex mental health needs, namely: timely assessment; effective management; sound intervention; ongoing training and development; as well as robust governance and oversight.

Key activities include mental health screening at intake, primary mental health care in institutions, intermediate mental health care at Regional Treatment Centres and some institutions, psychiatric hospital care at Regional Treatment Centres; as well as release preparation and transitional care for release to the community.

• Monitor implementation of CSC's refined model of mental health service delivery in order to maximize the efficiency and effectiveness of mental health services, and to contribute to offender mental health, safe institutions and successful reintegration to the community.

The Institutional Services Program contributes to public safety through the daily operations of institutions. This program aims to provide safe, secure and humane living conditions for inmates.

Key activities include infrastructure management, accommodation support, engineering services, provision of food services and clothing, institutional maintenance, fleet management, telecommunications, environmental protection and sustainable development, fire safety protection, and maintenance of security electronics.

• Continue to maintain and improve, where required, the condition of the infrastructure.
• Implement the 2015-2018 Sustainable Development Strategy and carry out additional environmental initiatives in support of CSC's Environmental Protection Program.

The Food Services Program contributes to public safety by providing nutritionally balanced meals to offenders in institutions. Meal preparation is based on appropriate nutrition standards for Canadians such as Eating Well with Canada's Food Guide. The program meets the needs of offenders requiring specific diets for their faith or for therapeutic reasons.

Key activities include setting the overall policy direction for the delivery of food services; monitoring food services activities to ensure adherence to standards; ensuring all activities related to the ordering, storage, preparation and service of food and disposal of waste meet food safety standards; and planning for food service within the established budget.

Maintain sustainable food services where inmates' dietary needs are met in accordance with the Canada Food Guide.

The Accommodation Services Program contributes to public safety through maintenance and repair of institutional buildings/structures, vehicles, and lands as well as related basic services for offenders. This is done so that institutions can meet their operational requirements including the provision of safe and clean living and working conditions for staff and for offenders in custody.

Key activities include the provision of basic necessities to offenders, technical support, housekeeping, laundry services, engineering services, environmental services, waste management, electrical, water and sewage, heating/co-generation of power, plumbing, fire protection, motor vehicle maintenance and operations, carpentry, masonry, painting, welding and millwright, general labour, general maintenance, and landscaping.

• Strengthen the management of facilities through improved governance, processes and information systems.

The Correctional Interventions Program contributes to public safety through assessment activities and program interventions for federal offenders that are designed to assist their rehabilitation and facilitate their successful reintegration into the community as law-abiding citizens. The program engages Canadian citizens as partners in CSC's correctional mandate, and provides outreach to victims of crime.

• Continue to strengthen the case management framework by providing evidence-informed assessments and interventions relative to offender risks and needs.
• Improve procedures to provide offenders with opportunity to complete Correctional Programs prior to conditional release eligibility dates.
• Implement the revitalised Peer Mentorship in Women Offender Institutions.
• Continue the revitalization and use of Pathways Initiatives as one of the key culturally based interventions for First Nations, Métis and Inuit men and women offenders at all security levels.
• Continued collaboration with Aboriginal community, National Aboriginal Advisory Committee and National Aboriginal Organizations in order to enhance Aboriginal correctional policies, programs and operations in CSC.

The Offender Case Management program contributes to public safety through a dynamic process that includes interventions to assess, clarify, counsel, plan programs for, and supervise offenders throughout their sentences.

Key activities include sentence management, intake assessment, penitentiary placement, offender personal development, transfers, the development and management of correctional plans, and institutional and community supervision.

• Continue to implement the Structured Assessment and Intervention Framework to improve and modernize training, tools, skills, reporting and quality assurance practices within the realm of case management, with the overall goal of maximizing assessment and intervention activities.
• Renewed collective focus on the Strategic Plan for Aboriginal Corrections (SPAC) through engagement and collaboration with Sectors and Regions, and key community partners in order to improve correctional results for Aboriginal offenders.
• Continue the implementation and monitoring of the Anijaarniq Holistic Inuit Strategy to ensure that Inuit offenders have the support and resources they need to return and remain in their communities as contributing members of their families and society.

The Community Engagement Program contributes to public safety through citizen engagement by developing and maintaining relationships with participants, partners, stakeholders and Canadian communities and provides voluntary client-centered services focused on restorative justice and victim services that further contribute to the federal correctional process in areas including meaningful accountability, meeting victims needs, and the reintegration of offenders.

Key activities include raising public awareness to improve confidence in federal corrections; providing/receiving information to/from victims; providing opportunities for and delivering victim-offender mediation services to address serious crime nationally, developing and maintaining partnership agreements; creating collaborative working relationships with diverse segments of the community, non-governmental agencies and other government departments; providing leadership to the volunteer program, engaging in restorative justice initiatives; and supporting ongoing activities that promote the successful reintegration of offenders into the community.

• Continue to engage victims of crime within the correctional process by providing notifications, raising awareness, receiving information from victims, and including their concerns in decision making.
• Continue the implementation of the Canadian Victims Bill of Rights, including raising awareness and sharing information about restorative justice and CSC's victim-offender mediation (VOM) services, and by providing client-centred VOM services through CSC's Restorative Opportunities program.
• Continue to deliver training to case management staff to ensure victims are considered in all decision making.
• Advance CSC's Integrated Engagement Strategy to promote, develop and strengthen diverse partnerships and stakeholder relationships at local, regional and national levels to share information and provide support for offenders thereby contributing to the safe reintegration of offenders into Canadian communities.
• Where achievable, increase use of communications technologies to enhance engagement with partners and stakeholders, including citizen advisory groups, victims, faith and non-faith community reintegration organizations.

The Spiritual Services Program contributes to public safety by providing spiritual intervention and guidance to offenders, through Chaplaincy services and Aboriginal spiritual and cultural counselling, teaching and services provided by Aboriginal Elders. The program increases the likelihood of success for the safe release of offenders back into the community.

• Continue to fulfill legal and Charter obligations for access to spiritual services through engagement with contractors, faith communities, volunteers and other community partners to support successful offender reintegration.

The Chaplaincy Program contributes to public safety by providing opportunities for offenders to examine their behaviours and decisions and discover new ways of living in the context of their faith practice. This can help offenders find greater wholeness and accept responsibility for their actions, which in turn contributes to their safe reintegration into Canadian communities.

The right of offenders to practice their religion is guaranteed by the Canadian Charter of Rights and Freedoms and other legislation. Chaplaincy ensures that offenders of all traditions are offered opportunities to practice their faith.

Key activities include the development, implementation, delivery, and management of religious and spiritual activities, which includes volunteer and other community resources.

• Implement the Strategic Plan for Chaplaincy by providing institutional services to the standard set forth by the Interfaith Committee on Chaplaincy (IFC), and by strengthening the re-focussed faith-based community reintegration projects, in order to ensure that offenders have access to religious and spiritual services throughout the sentence continuum.
• Strengthen Chaplaincy Services by maintaining existing partnerships and developing new and diverse ones with partners and stakeholders at local and national levels to share information and provide support for offenders.

The Elder Services Program contributes to public safety through the counselling, teachings and ceremonial services provided to First Nations, Métis and Inuit men and women offenders who are following a traditional healing path. Elder services also include the provision of spiritual support and advice to the institutional Head regarding ceremonies and offenders' access to ceremonial objects and traditional medicines within the institution.

Key activities include counseling, providing spiritual and cultural teachings to First Nations, Métis and Inuit offenders; delivering ceremonial services and establishing and maintaining partnerships to help offenders reintegrate and live in the community as law-abiding citizens.

• Strengthen Elder participation in the provision of correctional interventions to Aboriginal offenders including at the Intake Assessment Units, and improve the use of Elder assessments/reviews as one of the key considerations in the transfer and/or discretionary release of Aboriginal offenders.

Correctional Reintegration Program encompasses structured interventions based on social psychological research and grounded in evidence based decision making. Operating from a cognitive-behavioural approach, correctional programs contribute to reduced re-offending by targeting factors that are known to be directly related to criminal behaviour.

Key activities include the development, implementation, delivery and effective management of nationally recognized correctional programs designed to address risk and need factors that contribute to reoffending.

• Continue to develop and implement initiatives that will enhance the delivery of reintegration programs, which target the criminogenic needs of offenders at intensity levels commensurate with their risk levels to reduce recidivism.
• Continue the final phases of the implementation of the Integrated Correctional Program Model (ICPM), in regions where it is not fully implemented in order to enhance efficiency and effectiveness of correctional program delivery.
• Plan, deliver, and monitor the ICPM in order to address offenders' risks and needs in an efficient and holistic manner in regions where the program model has already been implemented.
• Ensure all correctional program policies and guidelines are up to date, and reflect efficient and effective program delivery so that the framework remains relevant.

The Correctional Program Readiness Program includes nationally recognized programs that prepare and motivate offenders to address risk factors related to offending.

Key activities include identification of problematic behavior, providing motivational support to offenders, and preparing offenders to address their risk factors.

• Continue the final phases of the implementation of the Integrated Correctional Program Model (ICPM), including the implementation of the readiness component of correctional programs (primers, motivational modules).
• Continue to plan, deliver, and monitor the Integrated Correctional Program Model Primers and Motivational Module in order to help prepare offenders for participation in the main ICPM programs.
• Continue to plan, deliver, and monitor the Women's Engagement and Aboriginal Women's Engagement Programs in order to increase motivation and to help prepare women offenders for participation in the subsequent correctional programs comprised in the Women Offender Correctional Programs and the Aboriginal Women Offender Correctional Program's Models.
• Improve procedures to provide offenders the opportunity to complete Correctional Programs prior to conditional release eligibility dates.

Correctional Programs include nationally recognized correctional programs to specifically address risk factors related to offending at intensity levels commensurate to offenders' risk and needs.

Key activities include teaching offenders skills that will help reduce their problematic behaviour and assisting offenders to change pro-criminal attitudes and beliefs, manage themselves, set goals, solve problems, and develop healthy interpersonal relationships and coping skills.

• Continue to plan, deliver, and monitor the Integrated Correctional Program Model group of programs to offenders in order to address their risk factors in a holistic and efficient manner while contributing to their safe and timely reintegration.
• Continue to plan, deliver, and monitor the Women Offender Correctional Programs and the Aboriginal Women Offender Correctional Programs in order to address women offenders' risks and needs in an efficient and holistic manner while contributing to their safe and timely reintegration.
• Improve procedures to provide offenders the opportunity to complete Correctional Programs prior to conditional release eligibility dates.

The Correctional Program Maintenance Program includes nationally recognized correctional programs designed to support offenders to continue to make changes and maintain skills learned through their participation in correctional programming. These programs are delivered to offenders in the institution and in the community.

Key activities include providing support to offenders to maintain and apply the skills that they learned in other correctional programs in order to monitor and cope with daily challenges.

• Continue to plan, deliver, and monitor maintenance programs that are included as part of nationally recognized correctional programs.

The Offender Education Program contributes to public safety through interventions designed to provide offenders with basic literacy, academic, and personal development skills thereby improving their capacity to effectively participate in correctional programs. It also offers them an opportunity to improve their education qualifications, increasing their likelihood of successfully reintegrating into the community.

Key activities include the implementation, delivery and management of education programs.

• Continue to develop and monitor the plans and results of education programs in order to provide offenders with the basic literacy, academic, and personal development skills that are needed for safe reintegration into the community.

The CORCAN Employment and Employability Program contributes to public safety by helping offenders develop and enhance their employment skills to meet the specific demands of the labour market, thereby improving their chances of employment and safe release into the community.

Key activities include employment training and career planning programs for inmates as well as employment and job placement services for offenders after release. The CORCAN Employment and Employability Program is designed to allow offenders to acquire skills and develop the pro-social attitudes and behaviours that are valued by employers, which represents a key part of CSC's efforts to actively support offenders to become law-abiding citizens.

Note: The planned spending does not include expenditures funded by revenues of CORCAN Revolving fund. The above table mainly includes expenditures that are funded from CSC appropriation (mainly the Correctional and Training Fee paid to CORCAN and the inmate remuneration).

Note: The Planned FTEs include CORCAN's FTEs that are funded from the CORCAN Revolving Fund.

• Provide offenders with employment skills reflective of the labour market, through the provision of on-the-job training, third-party certified vocational training and the ability to earn apprenticeship hours towards a trade, to assist offenders in being employment ready upon release.

The Social Program contributes to public safety by providing a combination of structured and unstructured interventions and activities designed to prepare offenders for reintegration into the community as law-abiding citizens.

The program encourages offenders to adopt pro-social lifestyles and contributes to a meaningful use of time by providing basic life skills. It provides offenders with opportunities to learn and practice social skills, necessary for personal and social development, and increases offenders' awareness of their strengths and weaknesses, which assists them to overcome possible roadblocks to reintegration.

Key activities include community integration program, social integration program for women, recreation and leisure activities, hobby crafts, self-help, life skills training, social and cultural activities, and community contact opportunities.

• Provide structured and unstructured programs and activities, such as recreation, self-help, and life skills training to assist offenders in gaining social skills that will help them reintegrate into the community.
• Explore the feasibility of expanding the opportunities for contact with family and support persons through the use of technology, such as video communication.

The Community Supervision Program contributes to public safety through the administration of community operations, including the provision of accommodation options, establishment of community partnerships and provision of community health services as necessary. Community supervision provides the structure to assist offenders to safely and successfully reintegrate into society.

• Strengthen management and community capacity through the Federal Community Corrections Strategy, by identifying and addressing community capacity challenges.
• Continue to offer modernized training and tools to case management staff as a means to ensure offenders are receiving programs and interventions in a timely manner and are released at their earliest eligibility.

The Community Management and Security Program contributes to public safety by supervising and managing offenders in the community, and by gathering, analyzing, and sharing intelligence.

Key activities include supervising offenders, updating correctional plans, the Community Staff Safety Program, Electronic Monitoring of offenders, the National Centralized after hours Duty Office, the After Hours Victim Notification Program and the Correctional Service of Canada Tip Line program.

• Explore the use of technology and software to enhance the safety of community staff members and the public.
• Continue to implement electronic monitoring services, to augment CSC's ability to supervise offenders.

The Community-based Residential Facilities Program contributes to public safety by providing a structured and supportive environment during the gradual reintegration process. The program provides accommodation for offenders on parole, statutory release, temporary absence and Long Term Supervision Orders.

Note: Salary expenditures for offender supervision in the community, including the delivery of correctional programs, are accounted for under the Program 2.0. Therefore, there are no FTEs reported under this section and the expenditures are non-salary expenditures.

• Implement strategies to provide the flexibility required to appropriately respond to future offender population requirements.
• Enhance community accommodation for offenders in conjunction with community partners to establish the most appropriate accommodation options for offenders who are on conditional release, particularly those with special needs and/or a residency requirement.

The Community Residential Facilities Program contributes to public safety by providing accommodation for offenders in what are commonly known as “halfway houses” as well as Hostels, Private Home Placements and Treatment Centres. Community Residential Facilities are operated by non-profit community-based agencies under contract with CSC and promote the successful reintegration of offenders into the community.

Key activities include providing supervision, intervention, support, monitoring and accommodation for offenders on release.

• Oversee the management of Community Residential Facility contracts to ensure a continuum of offender accommodation services, while allowing for improved planning in response to current and future offender needs.

The Community Correctional Centres program contributes to public safety by managing federally-operated community-based residential facilities that provide a 24-hour structured living environment for the purpose of safely reintegrating offenders into the community. Community Correctional Centres accommodate offenders under federal jurisdiction who have been released to the community on unescorted temporary absences, day parole, full parole, work releases, statutory release, as well as those subject to Long-Term Supervision Orders.

• Ensure community accommodations for higher risk offenders by providing a structured living environment, appropriate supervision and support for those who have a residency requirement.

The Community Health Services Program contributes to public safety by facilitating access to essential health services for offenders residing in a Community Correctional Centre. CSC pays, on a fee-for-service basis, the costs associated with essential health services for non-insured offenders in the community. In addition, as part of its Mental Health Strategy, CSC provides, during conditional release, mental health services to offenders with significant mental health challenges, including psychological services pursuant to Parole Board of Canada conditions; as well as facilitates access to community services to support rehabilitation and successful reintegration.

Key activities include providing discharge planning services to ensure continuity of support, mental health services to address mental health needs (e.g., crisis intervention and counselling), and links to community agencies.

• Collaborate with other jurisdictions on mental health initiatives in order to provide continuity of mental health services to offenders in the community.

Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. Internal services include only those activities and resources that apply across an organization, and not those provided to a specific program. The groups of activities are Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Materiel Services; and Acquisition Services.

• Promote the Values and Ethics Code for the Public Sector and the CSC Values Statement by continuing to update existing values and ethics training components embedded in various CSC learning programs, as well as maintaining specialized training in Values and Ethics.
• Continue to collaborate with key stakeholders and increase awareness of Internal Disclosure and services of the Office of Conflict Management among staff and managers to promote the concept of respectful workplaces and engage staff in working together toward this achievement.
• Continue to oversee the implementation of the formal mentoring program for Wardens of Women Offender Institutions and parole officer supervisors in women's supervision units.
• Continue to involve the DCWor Director General of the Women Offender Sector in all selection processes for Wardens and Deputy Wardens at Women Offender Institutions
• Hold regular and open consultations with provincial / territorial partners at both regional and national levels to ensure that information is shared among the various jurisdictions, thus contributing to effective communications within the Canadian criminal justice system.
• Continue to implement CSC's Strategic Plan for Human Resource Management 2015-2018.
• Continue to implement the National Recruitment & Retention Action Plan for health professionals.
• Continue to implement strategies that improve the wellbeing of all staff.
• Maximize Learning and Development resources through optimal collaboration with internal and external partners.
• Advance CSC's multi-year action plan to implement the Treasury Board Policy on Internal Control.
• Implement financial strategies in response to budgetary constraints and continue to enhance the resource allocation model.
• Continue to implement the CSC/Parole Board Canada IM/IT 2015 to 2018 Business Plan.
• Continue to strengthen contracting and materiel management across the organization.

The consolidated future-oriented condensed statement of operations provides a general overview of CSC's operations. The forecast of financial information on expenses and revenues is prepared on an accrual accounting basis to strengthen accountability and to improve transparency and financial management.

Because the consolidated future-oriented condensed statement of operations is prepared on an accrual accounting basis, and the forecast and planned spending amounts presented in other sections of the Report on Plans and Priorities are prepared on an expenditure basis, amounts differ.

A more detailed consolidated future-oriented statement of operations and associated notes, including a reconciliation of the net cost of operations to the requested authorities, can be found on the Correctional Service of Canada website.

CSC's 2016-17 planned expenses are projected to be $2,554,114,028. These expenses include planned spending presented in this Report on Plans and Priorities and also include expenses such as amortization, services provided without charge and accrued employee future benefits. CSC's planned revenues are projected to be $62,916,292 in 2016-17. Revenues are primarily generated by the CORCAN revolving fund.

The supplementary information tables listed in the 2016–17 Report on Plans and Priorities are available on the Correctional Service of Canada's website.

• Departmental Sustainable Development Strategy
• Disclosure of Transfer Payment Programs Under $5 Million
• Upcoming Internal Audits and Evaluations Over the Next Three Fiscal Years
• User Fees and Regulatory Charges

The tax system can be used to achieve public policy objectives through the application of special measures such as low tax rates, exemptions, deductions, deferrals and credits. The Department of Finance Canada publishes cost estimates and projections for these measures each year in the Tax Expenditures and Evaluations^{Endnote v} publication. The tax measures presented in that publication are the responsibility of the Minister of Finance.

Correctional Service of Canada website: https://www.canada.ca/en/correctional-service.html
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