Correctional Service Canada’s 2024 to 2025 Departmental results report

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© His Majesty the King in Right of Canada, as represented by the Minister of Public Safety, 2025

Catalogue Number: PS81-15E-PDF

ISSN: 2561-1364

Aussi disponible en français sous le titre : Rapport sur les résultats ministériels 2024 à 2025

At a glance

This departmental results report details the Correctional Service of Canada’s actual accomplishments against the plans, priorities and expected results outlined in its 2024 to 2025 Departmental Plan.

Key priorities

The Correctional Service of Canada identified the following key priorities for 2024 to 2025:

  • safe management of eligible offenders during their transition from the institution to the community, and while on supervision
  • safety and security of the public, victims, staff and offenders in institutions and in the community
  • effective, culturally appropriate interventions and reintegration support for First Nations, Métis and Inuit offenders
  • effective and timely interventions in addressing mental health needs of offenders
  • efficient and effective management practices that reflect values-based leadership in a changing environment
  • productive relationships with diverse partners, stakeholders, victims’ organizations, and others involved in support of public safety

Highlights for the Correctional Service of Canada in 2024 to 2025

  • Total actual spending (including internal services): $3,600,517,417
  • Total full-time equivalent staff (including internal services): 19,154

For complete information on Correctional Service of Canada’s total spending and human resources, read the Spending and human resources section of its full departmental results report.

Summary of results

The following provides a summary of the results the department achieved in 2024 to 2025 under its main areas of activity, called “core responsibilities.” 

Core responsibility 1: Care and custody

Actual spending: $2,369,929,863

Actual full-time equivalent staff: 11,207

Departmental results achieved:

  • institutions are safe and secure
  • inmates are managed in a humane manner

For more information on the Correctional Service of Canada’s Care and custody read the ‘Results - what we achieved” section of its departmental results report.

Core responsibility 2: Correctional interventions

Actual spending: $550,767,555

Actual full-time equivalent staff: 4,581

Departmental results achieved:

  • offenders are prepared for their release from CSC’s jurisdiction as law-abiding citizens

For more information on the Correctional Service of Canada’s Correctional interventions read the ‘Results - what we achieved” section of its departmental results report.

Core responsibility 3: Community supervision

Actual spending: $223,135,184

Actual full-time equivalent staff: 244

Departmental results achieved:

  • offenders are law-abiding citizens while under community supervision

For more information on the Correctional Service of Canada’s Community supervision read the “Results - what we achieved” section of its departmental results report.

From the Minister

The Honourable Gary Anandasangaree, P.C., M.P.
Minister of Public Safety

As Canada’s Minister of Public Safety, I am pleased to present the Correctional Service of Canada’s (CSC) Departmental Results Report for the 2024 to 2025 fiscal year.

CSC plays a vital role in the criminal justice system, working in close collaboration with public safety partners across the country. This report outlines the results achieved over the past year and highlights the important work undertaken to ensure that CSC institutions remain safe environments for those who work and live within them. It also showcases the efforts made to support offender rehabilitation and their safe reintegration into our communities.

Safety and security remain CSC’s top priority. In June 2024, Port-Cartier Institution in Quebec underwent an unprecedented evacuation due to wildfires. Thanks to the dedication of CSC staff and the collaboration of key partners, all inmates were safely transferred to other secure federal institutions, demonstrating the organization’s commitment to protecting both staff and offenders during emergency situations.

CSC continues to address the risks posed by contraband in its institutions by working with partners to evaluate and implement technologies aimed at detecting drones and cell phones in its institutions, including the highly successful Preventing Contraband Delivery Via Air and Ground Detection project. In addition, CSC continues to use ferromagnetic detectors - an effective search tool for cellular devices and deterrent to illicit cellphone use.

Fostering a workplace that is healthy, inclusive, and built on trust is central to CSC’s mission. In 2024, CSC released an audit based on research and employee interviews, which provided key insights into the organization’s culture. In response, CSC committed to a long-term, coordinated approach to culture evolution. A dedicated Culture Team was established to lead this effort, leveraging and expanding promising practices that address the unique needs of CSC employees and strengthen the overall workplace environment.

Over the past year, CSC has also made important strides in improving information sharing with victims and survivors of crime. In 2024 to 2025, CSC collaborated with all provinces and territories, Justice Canada, and Public Safety Canada to support the implementation of a revised clause in the Criminal Code of Canada. This clause will require courts to share information with CSC about victims who wish to receive updates regarding the offender who harmed them. This change will enhance CSC’s ability to uphold the rights of victims and survivors, ensuring they have a meaningful voice in the federal justice system.

CSC continued its efforts to improve reintegration outcomes for Indigenous offenders. In the past year, the percentage of successful transitions to lower security for Indigenous offenders has continued to trend upward, reaching 92.2%. This progress reflects the impact of targeted interventions and culturally informed approaches that support Indigenous offenders on their path to rehabilitation and reintegration.

One of CSC’s key activities in preparing offenders for release as law-abiding citizens is the provision of basic literacy, academic development, and personal growth skills that support safe and successful reintegration. In 2024 to 2025, results from both the education program and the CORCAN Employment and Employability Program continued to show improvement, reflecting CSC’s commitment to equipping offenders with the tools they need to succeed in the community.

I am proud of CSC’s achievements during the 2024 to 2025 fiscal year. These positive advancements reflect the dedication and professionalism of CSC staff, volunteers, and partners. I remain committed to working collaboratively to ensure the safety of Canadians across the country.

Sincerely,

The Honourable Gary Anandasangaree, P.C., M.P.
Minister of Public Safety

Results - what we achieved

Core responsibilities and internal services

Core responsibility 1: Care and custody

In this section

Description

CSC provides for the safety, security and humane care of inmates, including day-to-day needs of inmates such as food, clothing, accommodation, mental health services, and physical health care. It also includes security measures within institutions such as drug interdiction, and appropriate control practices to prevent incidents.

Quality of life impacts

Domain: Environment

Indicators:

CSC contributed to the conservation of natural resources and improved environmental performance by reducing the adverse environmental impacts of its activities consistent with the Treasury Board of Canada Secretariat Greening Government Strategy (GGS) and the Environment and Climate Change Canada Federal Sustainable Development Strategy (FSDS). To mitigate risks associated with these commitments, CSC conducted regular internal consultations to identify needs, plan for required funding and schedule timelines for the implementation of approved environmental initiatives and projects.

Through its Departmental Sustainable Development Strategy, CSC supported the goals outlined in the FSDS and made meaningful progress toward operating in a more sustainable manner.

These efforts helped reduce CSC’s impact on air, land, and water, and demonstrated its commitment to contributing to the government’s broader sustainability agenda in collaboration with the with the Centre for Greening Government.

Progress on results

This section details the department’s performance against its targets for each departmental result under core responsibility 1: Care and Custody.

Table 1 shows the target, the date to achieve the target and the actual result for each indicator under institutions are safe and secure in the last 3 fiscal years.

Table 1: Institutions are safe and secure
Departmental result indicator Target Date to achieve target Actual result
Rate of non-natural and undetermined offender deaths in custody per 1,000 offenders (Objective: Zero)Footnote 1 1.31 to 1.75 March 2025

2022 to 2023: 1.46

2023 to 2024: 2.53

2024 to 2025: 1.42

Rate of escapes from federal correctional institutions and Section 81 Healing Lodges per 1,000 offenders (Objective: Zero)Footnote 2 0.62 to 0.97 March 2025

2022 to 2023: 0.84

2023 to 2024: 0.72

2024 to 2025: 1.28

Rate of serious incidents per 1,000 offenders in federal custody 26.2 to 29.2 March 2025

2022 to 2023: 30.3

2023 to 2024: 27.3

2024 to 2025: 21.7

Table 2 shows the target, the date to achieve the target and actual result for each indicator under inmates are managed in a humane manner in the last 3 fiscal years.

Table 2: Inmates are managed in a humane manner
Departmental result indicator Target Date to achieve target Actual result
Maintain health services accreditation Maintain accreditation March 2025

2022 to 2023: Maintain

2023 to 2024: Maintain

2024 to 2025: Maintain

Of the inmates identified as having a mental health need, the percentage who received mental health treatmentFootnote 3 90% March 2025

2022 to 2023: 96.6%

2023 to 2024: 95.3%

2024 to 2025: 95.1%

Percentage of newly admitted offenders receiving health assessments at intake 95% to 100% March 2025

2022 to 2023: 96.4%

2023 to 2024: 96.8%

2024 to 2025: 95.4%

Rate of upheld inmate grievances per 1,000 offenders in federal custody 35.0 to 40.8 March 2025

2022 to 2023: 45.5

2023 to 2024: 49.2

2024 to 2025: 39.8

Median number of days spent in a Structured Intervention Unit (SIU) within the fiscal year 15.1 to 24.9 March 2025

2022 to 2023: 14.0

2023 to 2024: 10.0

2024 to 2025: 15.0

Percentage of successful transfers out of a Structured Intervention Unit (SIU) within the fiscal year (successful if the inmate remains in mainstream population for a period of 120 days) 61.9% to 70.0% March 2025

2022 to 2023: 63.9%

2023 to 2024: 59.9%

2024 to 2025: 63.1%

The Results section of the Infographic for CSC on GC Infobase page provides additional information on results and performance related to its program inventory.

Details on results

The following section describes the results for Care and Custody in 2024 to 2025 compared with the planned results set out in CSC’s departmental plan for the year.

Institutions are safe and secure

Results achieved:

  • the number of non-natural and undetermined offender deaths in custody was within the established target for 2024 to 2025, at 1.42 per 1,000 offenders and lower than in the previous fiscal year. Activities such as intelligence gathering and information sharing practices as well as regular intelligence briefings were likely contributing factors in the prevention of incidents
  • in 2024 to 2025, the rate of serious incidents per 1,000 offenders was well-below the established target range and significantly below the rate of the previous fiscal year. The rapid response by staff to administer life-saving interventions, including the administration of Narcan to reverse the effects of overdoses caused by opioids as well as the broader deployment of treatment and harm reduction measures within CSC, including Overdose Prevention Services, appear to have had a positive impact in this regard 

At the close of the fiscal year, CSC was responsible for approximately 23,000 offenders - over 14,000 incarcerated in federal institutions and nearly 9,000 supervised in the community. The organization continues to respond to increasingly complex needs among a diverse offender population, including individuals with extensive histories of violence, links to security threat groups or organized crime, and/or serious mental health disorders.

Correctional staff manage these offenders across a limited and aging infrastructure. CSC currently, operates 43 institutions across varying security levels, with facilities averaging 38 years in age. In addition, CSC maintains 90 parole offices and sub-parole offices, 14 community correctional centres, and 5 regional treatment centres for specialized mental health care.

In 2024 to 2025, CSC strengthened institutional safety and security by actively disrupting the introduction of contraband. To support this effort, CSC collaborated with partners across multiple levels to assess and implement technologies designed to detect uncrewed aerial vehicles (UAVs) and unauthorized cellphone use. Key partners included Innovation, Science and Economic Development Canada, Transport Canada, Defence Research and Development Canada, and the Royal Canadian Mounted Police. A significant milestone was reached in March 2025, when CSC received an exemption from the prohibitions outlined in the Radiocommunication Act related to signal jammers. This exemption enables CSC to deploy jamming technology to counter the threats posed by unauthorized UAVs and contraband cellphones within its institutions.

At Warkworth Institution, the Preventing Contraband Delivery by Air and Ground Detection project emerged as a highly successful and innovative initiative, attracting significant interest from partners. The system is considered cutting-edge, featuring advanced sensor installation, user interface development, and integration with other operational systems.

CSC also significantly expanded the use and procurement of ferromagnetic detectors, which have proven to be effective tools for detecting cellular devices and deterring illicit cellphone use. In partnership with the Connecticut State Police, CSC trained its instructors and increased the number of detector dog teams capable of locating electronic storage devices. These teams have become a highly effective resource in identifying and deterring the presence of contraband electronics, including cellphones.

CSC continued to advance the implementation of body scanner technology in 2024 to 2025, adding another tool to support effective and efficient search procedures. Legislative authority for the use of body scanners was established through amendments to the Corrections and Conditional Release Act (CCRA) in 2019, enabling CSC to use this technology to prevent the entry of contraband into federal institutions. To operationalize these legislative changes, amendments to the Corrections and Conditional Release Regulations came into force on October 1, 2024. These regulatory updates paved the way for the deployment of body scanners across CSC institutions, enhancing institutional safety and supporting staff in their efforts to detect and deter contraband.

To further enhance safety and security within its institutions, CSC launched the Security Threat Group (STG) Strategy Working Group as part of a broader STG Strategy. This strategy provides a framework for addressing barriers faced by offenders affiliated with STGs, supporting their safe management throughout their sentence, and promoting successful reintegration into the community. In fiscal year 2025 to 2026, the Working Group will continue its efforts, with a focus on developing policy and associated tools to support the effective implementation of the strategy.

During the reporting period, CSC successfully carried out the evacuation of Port-Cartier Institution in response to a nearby wildfire. More than 220 inmates were safely relocated to other secure federal correctional facilities. The evacuation was executed through coordinated efforts with key partners, prioritizing the safety and security of staff, the public, and those in custody.

In the same period, CSC concluded consultations on its updated policy framework for the National Drugs and Substances Strategy, now aligned with the Canadian Drugs and Substances Strategy. To support effective implementation, work began on the development of guidance tools and a comprehensive communications strategy. These efforts will facilitate the rollout of the revised policy suite, including the anticipated promulgation of the relevant Commissioner’s Directive (CD) and associated guidelines in 2025.

CSC continued to work collaboratively with all parties involved in the class actions challenging the use of administrative segregation in federal correctional institutions. This included implementing the Brazeau, Reddock, and Diggs (formerly Gallone) claims administration process in accordance with the Distribution and Individual Issues Protocol issued by the court.

Inmates are managed in a humane manner

Results achieved:

  • the percentage of newly admitted offenders receiving health assessments at intake continued to be within the target range in 2024 to 2025
  • the number of upheld inmate grievances per 1,000 offenders in federal custody decreased during the reporting period and was within the established targets for the year
  • the percentage of successful transfers out of an SIU has increased from fiscal year 2023 to 2024 to fiscal year 2024 to 2025. There are several factors that may be contributing to this increase, including an increased focus on identifying sustainable alternatives for complex cases, behavioural skills coaches support post-release from an SIU for complex cases and regional action plans developed to address certain operational challenges and compliance tracking

CSC has strengthened its National Population Management framework by evolving the National Population Management Committee into a 3-tiered structure to drive change across local, regional, and national levels. This enhanced model fosters meaningful engagement with key stakeholders and enables a more responsive approach to the evolving risks and needs of the offender population, including close collaboration with the Women Offender Population Management Strategy. This is particularly important given that, over the past 20 years, the number of women inmates has increased by 61%, with institutions now operating at or above rated capacity. Although initial projections anticipated a modest 3% growth - resulting in a shortfall of approximately 100 beds nationally - recent data shows a significantly higher rate of increase. In response, the Committee is focused on optimizing existing infrastructure and identifying opportunities to expand capacity through new construction and strategic partnerships, while remaining aligned with the principles of Creating Choices, the foundational framework for federal women’s corrections.

In parallel, CSC has initiated the development of a strategy to improve the management of life sentences. This work includes revising policies to better reflect the distinct needs of this population, fostering meaningful engagement with correctional plans, and strengthening connections with external partners to support reintegration.

To further enhance institutional safety and offender outcomes, CSC promulgated a revised Structured Intervention Unit (SIU) policy suite. This includes a streamlined Commissioner's Directive and Guidelines that clarify responsibilities, along with Procedures Manuals and operational tools that support SIU operations, address offender needs, and promote timely reintegration into the mainstream population.

CSC’s Preventive Security and Intelligence Program also played a critical role in supporting safe and effective population management. Through the collection, analysis, and dissemination of intelligence, the program enabled responsive site-level decision making, informed regional and national strategies, and facilitated the safe transition of complex cases out of SIUs.

CSC has developed and implemented a new Accreditation Standard, approved by the Health Standards Organization, for the 2023 to 2027 accreditation cycle. This revised standard emphasizes interdisciplinary collaboration to deliver person-centered, integrated, and safe health services. To support this approach, CSC created education and professional development materials for patient advocates, ensuring they are equipped to promote health services that are trauma-informed, culturally responsive, and aligned with individual needs. In addition, CSC launched a Patient Advocacy Service Committee comprised of internal and external stakeholders.

CSC continued to monitor incidents related to CD 574: Sexual Coercion and Violence (SCV) and to review operational practices to ensure appropriate responses. SCV training remains a core component of the Correctional Training Program, enhancing new staff’s understanding of SCV and equipping them to respond effectively to incidents and allegations. In 2024 to 2025, CSC convened several Boards of Investigation to examine contributing risk factors, assess staff responses, and identify strategies to prevent and address SCV. These investigations helped uncover compliance issues, document best practices, and inform potential policy improvements.

CSC also advanced its annual research into SCV to better understand the impact of CD 574 on reporting trends and the nature of allegations in federal custody. In parallel, CSC continued its collaboration with Public Safety on a National Prevalence Study of SCV, which aims to explore the broader scope of sexual coercion and violence, including unreported incidents, to strengthen institutional safety and support for those affected.

Key risks

Risk: There is a risk that CSC will not be able to maintain required levels of operational safety and security in institutions and in the community.

Mitigation Strategies: CSC provided staff with the training and tools to de-escalate potentially volatile situations and provide offenders with interventions that address their needs as well as reduce inmate self-injury and deaths in custody.

CSC continued to prevent the entry of contraband and unauthorized items into institutions through a layered security approach, key public safety partnerships, deployment of effective detection technologies, and strengthened security intelligence activities and enhanced familiarity with relevant databases and tools.

Risk: There is a risk that CSC will not be able to respond to the complex and diverse profile of the offender population.

Mitigation Strategies: CSC provided decision makers at various levels within the organization with accurate and timely intelligence information, reports and briefings based on information collection and management tools. These tools provided an analytical basis to assist with the effective management of a complex offender population while enhancing CSC’s contribution to public safety.

CSC continued to update its model of health care to improve integration of physical and mental health services and improve the quality of care provided.

Resources required to achieve results

Table 3 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 3: Snapshot of resources required for care and custody
Resource Planned Actual
Spending 2,017,486,581 2,369,929,863
Full-time equivalents 10,989 11,207

The Finances section of the Infographic for CSC on GC Infobase page and the People section of the Infographic for CSC on GC Infobase page provide complete financial and human resources information related to its program inventory.

Related government priorities

This section highlights government priorities that are being addressed through this core responsibility. 

Gender-based Analysis Plus

During the reporting period, CSC continued implementing the geriatric model of care at 6 launch sites. This model focuses on 5 key areas: assessment, interventions, health promotion, programs, and prevention. The assessment phase - using a comprehensive geriatric assessment followed by the development of an integrated care plan - was completed at all launch sites. Implementation of targeted interventions began and will continue into 2025 to 2026. This initiative reflects CSC’s commitment to humane offender management and considers the diverse needs of aging populations, including gender, cultural background, and health status, in alignment with Gender-Based Analysis Plus (GBA Plus) principles.

United Nations 2030 Agenda for Sustainable Development and the Sustainable Development Goals

CSC’s engagements with international criminal justice partners contributed to the United Nations 2030 Agenda for Sustainable Development, specifically Sustainable Development Goals (SDGs) 16 and 17. Through its collaboration with international human rights mechanisms - such as the Working Group on Arbitrary Detention - and its promotion of the rule of law, CSC supported SDG 16. Contributions to SDG 17 were made through bilateral dialogues, technical assistance, and intergovernmental coordination that strengthened institutional partnerships. CSC’s recognized expertise in corrections continues to inform and improve correctional practices globally, reinforcing human rights principles and the rule of law.

More information on CSC’s contributions to Canada’s Federal Implementation Plan on the 2030 Agenda and the Federal Sustainable Development Strategy can be found in the Departmental Sustainable Development Strategy.

Program inventory

Care and Custody is supported by the following programs:

Additional information related to the program inventory for care and custody is available on the Results page on GC InfoBase.

Core responsibility 2: Correctional interventions

In this section

Description

CSC conducts assessment activities and program interventions to support federal offenders’ rehabilitation and facilitate their reintegration into the community as law-abiding citizens. CSC also engages Canadian citizens as partners in its correctional mandate, and provides services to victims of crime.

Quality of life impacts

Domain: Prosperity

Indicators:

CSC's special operating agency, CORCAN, provided offenders with on-the-job training, apprenticeship hours, vocational certifications, and soft skills development - both directly and through coordinated third-party partnerships.

In parallel, CSC’s education programs focused on enhancing literacy, academic achievement, and personal development, offered on a continuous intake basis to support individualized learning and rehabilitation.

Progress on results

This section details the department’s performance against its targets for each departmental result under Core responsibility 2: Correctional Interventions.

Table 4 shows the target, the date to achieve the target and the actual result for each indicator under offenders are prepared for their release from CSC’s jurisdiction as law-abiding citizens in the last 3 fiscal years.

Table 4: Offenders are prepared for their release from CSC’s jurisdiction as law-abiding citizens
Departmental result indicator Target Date to achieve target Actual result
Percentage of successful transitions to lower security (successful if no reclassification to higher security within 120 days) 90.7% to 93.9% March 2025

2022 to 2023: 90.8%

2023 to 2024: 92.2%

2024 to 2025: 92.0%

Percentage of successful Indigenous offender transitions to lower security (successful if no reclassification to higher security within 120 days) 88.1% to 93.5% March 2025

2022 to 2023: 89.3%

2023 to 2024: 90.4%

2024 to 2025: 92.2%

Median percentage of sentence served prior to first release, for offenders with moderate or high reintegration potential 42.0% to 46.5% March 2025

2022 to 2023: 42.4%

2023 to 2024: 39.8%

2024 to 2025: 40.8%

Of the offenders with an identified need for a nationally recognized correctional program, the percentage who complete prior to first release 68.0% to 72.5% March 2025

2022 to 2023: 71.8%

2023 to 2024: 77.9%

2024 to 2025: 78.9%

Of the offenders with an identified need for an upgrade to their education, the percentage who upgrade prior to first release 62.9% to 67.9% March 2025

2022 to 2023: 69.2%

2023 to 2024: 77.4%

2024 to 2025: 82.7%

Of the offenders with an identified need for vocational training (labour market skills), the percentage who complete prior to first release 59.3% to 64.2% March 2025

2022 to 2023: 62.6%

2023 to 2024: 64.6%

2024 to 2025: 70.6%

Of the offenders with an identified need for employment in the community, the percentage who secure such employment prior to sentence expiry date 76.7% to 81.1% March 2025

2022 to 2023: 78.4%

2023 to 2024: 75.6%

2024 to 2025: 70.9%

Of the offenders with an identified need for a nationally recognized correctional program, the percentage who complete prior to sentence expiry date 68.9% to 72.8% March 2025

2022 to 2023: 70.3%

2023 to 2024: 71.7%

2024 to 2025: 75.5%

Of the Indigenous offenders who identify an interest in following a traditional healing path, the percentage who receive an Elder Review (Elder reviews are required as part of a traditional healing path) 89.6% to 94.0% March 2025

2022 to 2023: 91.7%

2023 to 2024: 89.1%

2024 to 2025: 90.2%

Percentage of offenders who, five years after the end of their sentence, have not been readmitted to federal custody 89.1% to 91.6% March 2025

2022 to 2023: 88.6%

2023 to 2024: 89.9%

2024 to 2025: 89.2%

Percentage of Indigenous offenders who were granted a discretionary release at the time of their first releaseFootnote 4 34.1% to 41.2% March 2025

2022 to 2023: 40.0%

2023 to 2024: 46.0%

2024 to 2025: 42.3%

The Results section of the Infographic for CSC on GC Infobase page provides additional information on results and performance related to its program inventory.

Details on results

The following section describes the results for Correctional Interventions in 2024 to 2025 compared with the planned results set out in CSC’s departmental plan for the year.

Offenders are prepared for their release from CSC’s jurisdiction as law-abiding citizens

Results achieved:

  • in fiscal year 2024 to 2025, the percentage of successful transitions to lower security for Indigenous offenders was well within the anticipated range, continuing its upward trend and reaching a current result of 92.2%
  • the percentage of offenders with an identified need for a nationally recognized correctional program who completed it prior to first release continued to surpass the established target, maintaining a positive year-over-year trajectory
  • there was a decline in the number of offenders securing employment prior to their warrant expiry date compared to the previous fiscal year. Contributing factors may include health-related or complex needs, aging offenders opting for retirement, and elevated unemployment rates in rural and remote areas. CSC is actively monitoring this trend to better understand the underlying causes and inform future strategies

To better identify community stakeholders interested in supporting offenders in institutions - particularly Black and other racialized individuals - CSC launched a national stakeholder registry in July 2024 for internal use. This registry serves as a valuable tool for staff when considering community-based supports that offer a range of services and activities to aid in rehabilitation and reintegration. In line with these efforts, CSC continued to advance safe reintegration initiatives. Notably, in May 2024, a Directed Faith Community Reintegration Project contract was awarded to an organization supporting Black offenders in Halifax.

In 2024 to 2025, the Atlantic Region continued to pilot 2 African Canadian Reintegration Officers, focused on supporting the reintegration of offenders of African descent both in institutions and the community. Working closely with case management teams, these officers contributed to increased releases, escorted and unescorted temporary absences, and parole board hearings for Black offenders. Their efforts also enhanced awareness of culturally relevant community resources and contributed to a greater level of cultural understanding among Parole Board of Canada members during hearings. During the same period, the Ontario Region continued its pilot of the Ethnocultural Liaison Officer and the Black Social History initiative, while the Prairie Region advanced its pilot of the Black Offender Liaison Officer.

Through institutional in-reach and partnerships with community agencies, the Black Offender Liaison has helped strengthen cultural connections between offenders and their communities, actively supporting the safe and successful transition of offenders to conditional release.

In 2024 to 2025, the draft Black Offender Strategy was shared broadly across CSC’s regions and sectors, the National Ethnocultural Advisory Committee as well as all Black offenders. In addition to extensive paper-based consultations, the National Ethnocultural Advisory Committee convened twice - once virtually in July 2024 and once in person for a full-day session in March 2025 - to provide feedback and guidance on the strategy’s development.

In 2024 to 2025, CSC continued to strengthen collaboration with Indigenous partners to expand opportunities for First Nations, Inuit, and Métis communities to participate in the care and reintegration of Indigenous offenders. This included funding Indigenous organizations and communities to build capacity for future agreements under sections 81 and 84 of the CCRA, ensuring access to culturally responsive programming and supports that promote successful reintegration.

As part of the Indigenous Health and Wellness Action Plan, CSC prioritized engagement with Indigenous organizations to support Indigenous-led mental health and substance use initiatives, and to integrate Traditional Healing practices into its health services delivery model. To further enhance the cultural relevance of services, CSC continued to seek guidance from the National Elder Working Group (NEWG) on spiritual, traditional, and cultural protocols. The NEWG provided advice across several areas, including Health Services, Evaluations, Structured Intervention Units, Offender Management System Modernization, and Reintegration Programs. Their input also informed the development of a cultural resource guide for case management staff to ensure appropriate reflection of cultural and spiritual interventions in correctional plans.

The National Indigenous Advisory Committee (NIAC) met twice during the reporting period to discuss key topics aimed at improving the well-being and rehabilitation of Indigenous offenders. These included the Indigenous Health and Wellness Action Plan, updates from CSC’s Research Branch on the Indigenous Research Advisory Circle, health services accreditation, Indigenous policing, and initiatives to foster cultural change within CSC. The NIAC also addressed training, recruitment and retention strategies, Elder procurement, and insights from Indigenous-led initiatives across the organization.

CSC continued to advance the Indigenous Offender Employment Initiative, launched in 2017 to 2018, to enhance vocational and on-the-job training in the Prairie, Pacific, and Ontario Regions. Community industries onboarded during the reporting period provided transitional employment opportunities for offenders under supervision, including projects such as modular buildings and homes for First Nations communities. In Edmonton, community industries offered employment to men and women on parole or work release, helping them build employability skills and work ethic through hands-on experience.

CSC also maintained its collaboration with Indigenous Services Canada (ISC) on the Secure Certificate of Indian Status (SCIS) initiative. As of July 2025, over 2,200 Status First Nations individuals in federal custody or under community supervision had received their SCIS.

The Enhancing Community Success project further strengthened this interdepartmental partnership by supporting the identification of, and access to, community resources for Indigenous offenders upon release. As part of this initiative, an ISC Resource Coordinator was introduced to complement CSC’s release planning and reintegration efforts at selected sites.

In May 2024, CSC released its Multidisciplinary Victims Committee Report, which addressed a broad range of issues relating to victims and victim services. The report included recommendations for CSC and other agencies. In response, CSC developed a multi-year action plan, which was shared with all committee members for feedback in October 2024.

CSC’s Restorative Opportunities program saw a 26% increase in referrals compared to the previous fiscal year. This restorative justice-based initiative provides victim-offender mediation services to victims, allowing victims and offenders to communicate about the harm caused by the offence(s), meet victims’ needs, and hold offenders meaningfully accountable to those they harmed. Victims valued being informed about the program and having the choice to participate, while offenders appreciated the opportunity to take responsibility and contribute to meeting victims’ expressed needs. Due to continued high demand and limited resources, the program has prioritized victim-initiated referrals over institution-initiated ones.

Despite progress during the reporting period, challenges persisted in the area of Chaplaincy, particularly in recruiting chaplains for remote locations in the Quebec and Prairie regions. These staffing shortages affected CSC’s ability to meet the service levels recommended by the Interfaith Committee on Chaplaincy. Recruitment efforts for tradition-specific services also faced obstacles, notably in securing Hindu and Rastafarian chaplains. However, the difficulties in recruiting Muslim chaplains in Quebec during 2023 to 2024 were successfully resolved.

CSC distributed a new iteration of the Handbook for Contractors Delivering Chaplaincy Services in CSC Institutions during the reporting period. The handbook outlines chaplain roles and responsibilities and provides guidance on responding to religious accommodation requests. Additionally, the CSC Prayer and Companion Guide was revised in 2024 to 2025 to emphasize inclusivity, human dignity, and community values - reinforcing CSC’s commitment to spiritual diversity and respect.

A revision to CSC’s Religious Accommodations policy was also initiated to reflect recent changes in Food Services policies related to religious diets. Once finalized, the updated policy will enhance CSC’s alignment with its legal and Charter obligations, while supporting its dynamic responsiveness to the increasingly diverse spiritual needs of the offender population.

CSC continued to advance its efforts to establish a sustainable approach for delivering correctional programs through virtual formats. In 2024 to 2025, programs were offered via the Virtual Correctional Program Delivery Pilot (VCPD-P), which is now available in all regions. This pilot enables correctional program officers to deliver programming using platforms such as WebEx, Microsoft Teams, and videoconferencing. Building on the pilot’s success, CSC is developing the broader Virtual Correctional Program Delivery initiative. This initiative aims to enhance the effectiveness of correctional programs by leveraging technology to address individual needs and expand access to programming.

CSC also continued to provide offenders with foundational literacy, academic, and personal development skills to support safe and successful reintegration. Education program outcomes improved during 2024 to 2025, reflecting ongoing modernization efforts and increased access to digital learning. Following the successful launch of the Digital Education Project (DEP) pilot in 2020 - which helped offenders build computer literacy while upgrading their education - CSC transitioned to the national Offender Digital Education (ODE) initiative. Officially launched in February 2025, the ODE uses a blended classroom model that integrates traditional instruction with modern technology and independent learning. The initiative is now available in at least 1 federal institution in every region, with further expansion underway.

During the 2024 to 2025 fiscal year, CORCAN strengthened its partnerships with other government departments and private sector organizations to broaden access to skilled training opportunities for offenders across the country. These collaborations enabled CORCAN shops across the country to remain active with core product lines while also taking on new projects that support the development of transferable employment skills for reintegration into the community.

Over the past year, CORCAN’s Employment and Employability Program experienced notable growth, alongside expansion across its 5 key business lines: manufacturing, textiles, services, construction, and agriculture. Enhanced sales and installation services, as well as the continued development of the Engineering Centre Program, further contributed to operational success. These advancements positively impacted production and, most importantly, increased inmate employment - reinforcing CSC’s commitment to skill development and workforce integration.

Key risks

Risk: There is a risk that CSC will not be able to respond to the complex and diverse profile of the offender population.

Mitigation Strategies: CSC continued to implement the Anijaarniq Holistic Strategy focusing on Inuit offenders, providing support and resources they need to return to and remain in their communities as contributing members of their families and society.

CSC continued to review, update, and implement the National Indigenous Plan and the Indigenous Intervention Centres as a core strategy to improve reintegration results for Indigenous offenders.

Risk: There is a risk that CSC will not be able to maintain public confidence in the federal correctional system.

Mitigation Strategies: CSC provided timely communication of incidents that took place to stakeholders, the media, and the public.

CSC maintained a program of public education about its operations.

Resources required to achieve results

Table 5 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 5: Snapshot of resources required for correctional interventions
Resource Planned Actual
Spending 516,908,819 550,767,555
Full-time equivalents 4,493 4,581

The Finances section of the Infographic for CSC on GC Infobase page and the People section of the Infographic for CSC on GC Infobase page provide complete financial and human resources information related to its program inventory.

Related government priorities

This section highlights government priorities that are being addressed through this core responsibility.

Gender-based Analysis Plus

CSC maintained active engagement with the Modern Treaty Implementation Office to clarify and fulfill its obligations under existing treaties involving First Nations and Indigenous communities. By providing advice on treaty wording, CSC supported the ratification of 2 modern treaties, ensuring its commitments in the provision of correctional and rehabilitative services to Indigenous offenders were clearly understood and upheld.

As part of the Government of Canada’s broader commitment to advancing Indigenous engagement in the administration of justice, CSC collaborated with several National Indigenous Organizations (NIOs), including the Assembly of First Nations Justice Roundtable, the Congress of Aboriginal Peoples Justice Working Group, and the Métis Nation Justice and Policing Work Group. Through these platforms, CSC shared information on section 81 and section 84 processes, contributed to integrated restorative justice approaches, and supported discussions on the role of CSC Elders and the challenges posed by STGs in offender reintegration. These engagements aim to foster NIO participation in section 81 Agreements and promote section 84 releases. CSC continued implementing the United Nations Declaration Act Action Plan and advancing the Truth and Reconciliation Commission’s Calls to Action. In collaboration with the Department of Justice, CSC participated in interdepartmental working groups to progress shared priorities under the Indigenous Justice Strategy.

To ensure culturally responsive correctional services, CSC worked closely with Indigenous organizations and community partners, including national associations and advocacy groups focused on Indigenous rights and well-being. These engagements inform CSC’s approach to delivering culturally grounded interventions and supports for Indigenous Offenders. The Deputy Commissioner, Indigenous Corrections, continues to lead efforts to strengthen partnerships with Indigenous peoples, groups, and communities.

The Government of Canada’s 2023 to 2024 Federal Pathway Annual Progress Report highlighted federal efforts to address the crisis of missing and murdered Indigenous women, girls, and 2SLGBTQI+ people. The report emphasized accountability, collaboration, and the importance of building trust and partnerships with Indigenous communities. 

CSC’s Section 81 Strategic Action Plan reaffirms its commitment to reconciliation through nation-to-nation, government-to-government, and Inuit-Crown relationships. This fiscal year, CSC deepened relationships with Indigenous authorities operating Healing Lodges to facilitate offender transfers. CSC also explored legislative and policy enhancements to support these partnerships and improve understanding of Healing Lodge programming in relation to offenders’ correctional plan objectives. CSC has engaged in ongoing discussions with Indigenous communities in Nova Scotia, Ontario, and British Columbia that are exploring opportunities to establish section 81 agreements.

To increase utilization of Healing Lodge beds and strengthen the transfer process, CSC developed resource materials outlining available programs and collaborated with all Healing Lodge partners to document the impact of these programs on offender need areas. Additionally, CSC is developing a Culturally Responsive Indigenous Interventions Guide, in consultation with Elders and Spiritual Advisors, to support case management in tracking progress through cultural and spiritual interventions.

In July 2024, CSC shared the Black Offender Strategy with internal stakeholders and volunteer members of the National Ethnocultural Advisory Committee. In January 2025, the strategy was also shared with Black offenders to gather their input and perspectives.

The strategy is structured in 2 phases. Phase 1 includes no- or low-cost initiatives that are already underway, such as pilot projects launched at local and regional levels, which are intended for broader implementation in future fiscal years. Phase 2 outlines additional initiatives CSC aims to pursue, many of which align with recommendations from the external Steering Group for Canada’s Black Justice Strategy and the Office of the Correctional Investigator. These include the development of dedicated programming for Black offenders and the creation of a liaison officer position to support Black offenders both in institutions and in the community.

CSC continued to apply an equity lens across policy reviews, training and development, and organizational strategies, with a focus on addressing systemic racism and the overrepresentation of Black, racialized, and Indigenous offenders in the criminal justice system.

Program inventory

Correctional Interventions is supported by the following programs:

Additional information related to the program inventory for care and custody is available on the Results page on GC InfoBase.

Core responsibility 3: Community supervision

In this section

Description

CSC supervises offenders in the community and provides structure and services to support their safe and successful reintegration into the community. Services include accommodation options, community health services, and the establishment of community partnerships. CSC manages offenders on parole, statutory release, and long-term supervision orders.

Quality of life impacts

Domain: Prosperity

Indicators:

Community Employment Services (CES) supported offenders under community supervision in securing meaningful employment. Employment coordinators operated in various community locations and worked closely with case management teams to identify suitable opportunities and resources tailored to each offender’s needs. In addition to job placement support, CORCAN’s CES offered access to vocational training and, in select locations, transitional employment through CORCAN Community Industries, helping offenders build skills and experience as they reintegrated into the workforce.

Progress on results

This section details the department’s performance against its targets for each departmental result under Core responsibility 3: Community Supervision.

Table 6 shows the target, the date to achieve the target and the actual result for each indicator under offenders are law-abiding citizens while under community supervision in the last 3 fiscal years. 

Table 6: Offenders are law-abiding citizens while under community supervision
Departmental result indicator Target Date to achieve target Actual result
Percentage of offenders on conditional release successfully reaching sentence expiry date without re-admission (no revocation, charge or conviction) 54.7% to 58.9% March 2025

2022 to 2023: 58.0%

2023 to 2024: 57.1%

2024 to 2025: 58.0%

Rate of convictions on supervision for offences resulting in death, per 1,000 offenders (Objective: Zero) 0.42 to 0.74 March 2025

2022 to 2023: 0.72

2023 to 2024: 0.59

2024 to 2025: 0.46

Rate of convictions on supervision for serious or violent offences, per 1,000 offenders 18.8 to 23.8 March 2025

2022 to 2023: 25.1

2023 to 2024: 27.5

2024 to 2025: 23.5

The percentage of offenders with a completed review of their health care needs prior to releaseFootnote 5 95% March 2025

2022 to 2023: 88.0%

2023 to 2024: 85.5%

2024 to 2025: 90.1%

Percentage of employable time spent employed, for offenders under community supervision 71.1% to 72.6% March 2025

2022 to 2023: 70.0%

2023 to 2024: 67.5%

2024 to 2025: 64.3%

Percentage of offenders with a residency requirement successfully transitioning out of residency (no revocation, charge or conviction) 57.8% to 63.3% March 2025

2022 to 2023: 56.8%

2023 to 2024: 55.6%

2024 to 2025: 57.7%

The Results section of the Infographic for CSC on GC Infobase page provides additional information on results and performance related to its program inventory.

Details on results

The following section describes the results for Community Supervision in 2024 to 2025 compared with the planned results set out in CSC’s departmental plan for the year.

Offenders are law-abiding citizens while under community supervision

Results achieved:

  • in 2024 to 2025, the percentage of offenders on conditional release who reached their sentence expiry date without re-admission, revocation, charge, or conviction remained within established targets. These results suggest that effective risk mitigation strategies and strong community partnerships continued to support successful reintegration
  • the percentage of offenders with a completed review of their health care needs prior to release in 2024 to 2025 showed notable improvement compared to previous years. This progress reflects increased access to tools that help anticipate upcoming releases, as well as enhancements to internal reporting systems that enable more timely and effective monitoring
  • the percentage of employable time spent employed by offenders under community supervision fell below the target in 2024 to 2025 and has declined year over year since 2022 to 2023. Contributing factors include limited offender availability during standard work hours, the prevalence of short-term seasonal employment, gaps in community resources, and challenges related to data entry accuracy

During the reporting period, CSC developed and delivered training for Parole Officers on the use of electronic monitoring (EM). The training ensured staff were well-informed about the legal framework, terms, and conditions associated with EM, including how to recommend its use and interpret the data it generates. Parole Officers were also guided on integrating EM as an alternative to suspension or revocation of release. The program continued to support the management of offenders with special conditions, such as geographical restrictions or curfews.

The Advisory Committee on Community Safety and Operations (ACCSO) continued to provide strategic advice to the Commissioner and CSC Executives on issues affecting the security and operations of community corrections, as well as the safety of staff working in the community. During this period, ACCSO established a subcommittee focused on improving the consistency of reporting community staff safety incidents nationwide. This subcommittee worked to standardize practices, enhance data collection, and strengthen the overall safety framework for staff.

CSC also supported existing partnerships and added a new one, resulting in an increase of more than 33 beds in Community-Based Residential Facility (CBRF) capacity. An analysis of the offender population revealed a rise in the number of high-risk, high-need offenders released into the community with residency requirements, including those on day parole. As at March 31, 2025, the national average bed utilization rate for contracted CBRFs was 82.9%, representing a 2.9% increase compared to the same period last year. The Quebec Region reported the highest utilization rate at 97.6%, while the Atlantic Region had the lowest at 72.8%.

To further support offender health and well-being, CSC developed a Health Services Partnership Engagement Plan aimed at strengthening collaboration across key sector priorities. The plan focuses on building partnerships with stakeholders, external health services, and other organizations to deliver culturally responsive, person-centered health care. Priority areas include access to community hospital beds (including forensic psychiatric beds), and initiatives addressing anti-racism, diversity, equity, inclusion, and the overrepresentation of Indigenous and Black Canadians serving federal sentences.

Key risks

Risk: There is a risk that CSC will not be able to respond to the complex and diverse profile of the offender population.

Mitigation Strategies: CSC provided a continuous and integrated approach to offender accommodation management, with strategic actions focused on meeting the needs of aging offenders both within institutions and in the community. CSC also maintained strong partnerships to ensure the availability of accommodation services for offenders with residency requirements.

CSC continued to enhance meaningful engagement with Indigenous communities.

Risk: There is a risk that CSC will lose support of partners delivering critical services and providing resources for offenders.

Mitigation Strategies: CSC continued to engage appropriate criminal justice and community partners and help expand networks.

Resources required to achieve results

Table 7 provides a summary of the planned and actual spending and full-time equivalents required to achieve results. 

Table 7: Snapshot of resources required for community supervision
Resource Planned Actual
Spending 187,779,417 223,135,184
Full-time equivalents 239 244

The Finances section of the Infographic for CSC on GC Infobase page and the People section of the Infographic for CSC on GC Infobase page provide complete financial and human resources information related to its program inventory.

Program inventory

Correctional Interventions is supported by the following programs:

Additional information related to the program inventory for care and custody is available on the Results page on GC InfoBase.

Internal services

In this section

Description

Internal services refer to the activities and resources that support a department in its work to meet its corporate obligations and deliver its programs. The 10 categories of internal services are:

Progress on results

This section presents details on how the department performed to achieve results and meet targets for internal services.

In April 2024, CSC released its first-ever audit of organizational culture, informed by public opinion research and employee interviews. The audit provided valuable insights into CSC’s workplace culture and identified key challenges in areas such as governance, communications, and employee development. In response, CSC committed to a long-term, coordinated approach to evolving its organizational culture.

To lead this effort, a dedicated Culture Team was established within the Public Affairs, Culture, and Engagement sector. This team aligns initiatives across priority areas such as governance and accountability, leadership and training, employee wellness, and anti-racism, diversity, equity, and inclusion. Recognizing the complexity of its operational environment, CSC acknowledged the presence of multiple subcultures across the organization, each with unique needs. Targeted actions were developed to address these needs and foster meaningful, lasting impact. To support collaboration and reduce silos, CSC launched a Culture Community of Practice - a forum informed by employee perspectives that strengthens alignment and guides progress across initiatives. By the end of the reporting period, this community had become a key platform for cross-organizational engagement.

The Culture Team also laid the groundwork for a more consistent application of intersectional analysis, enhancing the detection and prevention of negative impacts and risks. In collaboration with the Assistant Commissioner, Policy, the team supported capacity-building for GBA Plus and the use of disaggregated data. This work promoted a more integrated approach to equity, anti-racism, and inclusion in strategic planning and governance. By embedding intersectional analysis into decision-making frameworks, CSC is advancing more responsive and equitable policies and practices.

In 2010, CSC established Employment Equity and Diversity Committees (EEDC) to promote inclusion and workplace wellness for all staff. These committees operate at both local and regional levels and are guided by a national chair who ensures alignment with CSC’s commitment to anti-racism, diversity, equity, and inclusion. During fiscal year 2024 to 2025, the EEDC organized 180 events - including in-person and virtual training sessions, webinars, and presentations by internal and external speakers - marking a 33% increase from the 122 events held in 2023 to 2024. Participation also rose significantly, with 10,744 attendees in 2024 to 2025 compared to 6,986 the previous year, representing a 35% increase.

Beyond the EEDC, CSC continued to encourage staff to join employee networks, which offer safe spaces for equity-deserving employees to connect and support one another. Funding from the EEDC budget enabled these networks to plan activities tailored to their members’ needs and interests.

In 2024 to 2025, CSC finalized and published its corporate social media strategy for 2024 to 2026, outlining plans to enhance engagement through dynamic and enriching digital communications.

Throughout the reporting period, CSC continued to strengthen its connection with Canadians by leveraging storytelling and digital media, including video. This approach led to steady growth across all social media platforms: Facebook gained 4,298 followers, X (formerly Twitter) added 131, and LinkedIn grew by 3,879.

Over 1,000 posts - including videos, photos, and motion graphics - were shared by users across Facebook, X, and LinkedIn, reaching more than 3.5 million people. CSC also improved its website to enhance usability and ensure information is clear and accessible.

In 2024 to 2025, 77% of recruits who began Stage 3 of the Correctional Training Program (CTP) successfully completed their training. CSC identified a national hiring need of 766 front-line staff and hired 593 successful CTP graduates, meeting 77.4% of its target.

To advance diversity and inclusion and meet employment equity obligations, CSC undertook an in-depth workforce analysis to identify underrepresentation trends among designated groups. In anticipation of the new Treasury Board Secretariat self-identification application, CSC introduced a new Self-Declaration form for members of designated employment equity groups in January 2025.

CSC also continued to promote mental health readiness and resiliency through its Employee Assistance Program (EAP) - Critical Incident Stress Management. Services were offered through internal peer networks and CSC’s external provider, TELUS Health, ensuring employees had access to both preventative and responsive support resources.

In 2024 to 2025, CSC updated its Open Government Framework and addressed data privacy and security challenges across the organization. Efforts focused on enhancing understanding of data de-identification and anonymization in collaboration with business partners, ensuring that published datasets respect privacy laws while meeting reporting obligations.

CSC also continued its collaboration with the Canadian Human Rights Commission to improve the sharing of information related to human rights complaints. This work aimed to ensure consistency between both organizations regarding the status and monitoring of complaints.

In 2024 to 2025, CSC collaborated with police services, provincial and territorial Crown prosecutors, and investigative bodies such as the Canada Revenue Agency and the Canada Border Services Agency to share information as required. These efforts ensured the proper flow of information while safeguarding against Charter violations and other legal risks.

CSC also continued updating CD 701: Information Sharing, working toward the integration of data responsibilities and policies. This initiative aimed to strengthen compliance and increase awareness of shared information obligations among CSC’s business partners.

In 2024 to 2025, CSC completed the implementation of its Data Stewardship program at both national and regional levels. This program is being used to coordinate a comprehensive review of offender data to ensure quality and readiness for migration to the new Offender Management System (OMS).

To support this transition, CSC launched the Data Management as a Service Unit, which delivered key data assets aligned with the Offender Management System Modernization (OMS-M) data plan. These assets ensure structured, compliant, and lifecycle-aware handling of offender records, while safeguarding data quality and supporting policy and legal obligations.

CSC also advanced data mapping, modeling, cleansing, and migration activities for OMS-M. These efforts enhance CSC’s ability to analyze and understand both legacy and current offender data, and directly support the development of robust, fit-for-purpose data requirements. This work ensures data integrity and usability, enabling reliable analytics, automation, and AI-driven decision-making.

In 2024 to 2025, CSC continued reviewing CD 228: Information Management to clearly define responsibilities across all levels of the organization when working with data and information. The directive was reframed in alignment with the Treasury Board Secretariat of Canada’s policy on Information Management, positioning it as a Digital Directive for the department.

To advance digital modernization, CSC completed over 14 digitization guides focused on high-priority operational areas such as personnel security, offender redress, victims’ services, and the Open-Source Clinic Application Resource. CSC also launched the development of its Digital Strategy to modernize its operating model and foster a more responsive and innovative correctional environment. Through engagement with all sectors and regions, CSC assessed its current state and explored opportunities to introduce digital solutions and services for staff and offenders.

In collaboration with Shared Services Canada and internal stakeholders, CSC continued to enhance its foundational network infrastructure. As part of the Essential Network Enhancements project, 18 additional Wide Area Network upgrades were completed this fiscal year, bringing the total to 86 upgrades overall.

In 2024 to 2025, CSC resumed the transformation of its office spaces in response to the new return-to-office directive and the shift to unassigned seating in most administrative areas. To comply with government requirements, work began on releasing occupancy instruments for select buildings.

CSC also advanced the revision of Financial Directive 350-1: Asset Management and delivered targeted materiel management training to asset custodians, budget managers, and asset coordinators. These updates reflect program changes introduced following the implementation of the Treasury Board Secretariat’s Directive on the Management of Materiel.

To strengthen internal communication, CSC continued sharing policy and procedural updates related to Materiel Management and Acquisition through monthly articles in the internal newsletter Materiel Matters.

Promoting ethical conduct and transparency remained a priority. CSC conducted nationwide sessions that reached over 850 employees, including more than 350 managers from various sectors and regions. These sessions fostered a culture of integrity and accountability, reinforcing the importance of ethical behaviour and transparent practices. The active participation of a diverse group of employees underscores CSC’s commitment to embedding these values into its core operations.

Resources required to achieve results

Table 8 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 8: Resources required to achieve results for internal services this year
Resource Planned Actual
Spending 449,101,249 456,684,815
Full-time equivalents 3,105 3,122

The Finances section of the Infographic for CSC on GC Infobase page and the People section of the Infographic for CSC on GC Infobase page provide complete financial and human resources information related to its program inventory.

Contracts awarded to Indigenous businesses

Government of Canada departments are required to award at least 5% of the total value of contracts to Indigenous businesses every year.

Correctional Service Canada results for 2024 to 2025

As shown in Table 9, CSC awarded 8.82% of the total value of all contracts to Indigenous businesses for the fiscal year. 

Table 9: Total value of contracts awarded to Indigenous businesses
Contracting performance indicators 2024 to 2025 results
Total value of contracts awarded to Indigenous businesses² (A) $35,764,286.78
Total value of contracts awarded to Indigenous and non‑Indigenous businesses³ (B) $809,885,599.04
Value of exceptions approved by deputy head (C) $404,164,985.69
Proportion of contracts awarded to Indigenous businesses [A / (B−C) × 100] 8.82%

2 For the purposes of the minimum 5% target, the data in this table reflects how Indigenous Services Canada (ISC) defines “Indigenous business” as either:

  • owned and operated by Elders, band and tribal councils
  • registered in the Indigenous Business Directory
  • registered on a modern treaty beneficiary business list

The data also includes businesses and individuals that have self-identified as an Indigenous business but are not registered in the Indigenous Business Directory.

3 CSC reviewed past contracts and consulted with program and business owners, contracting authorities, Indigenous businesses, and other government departments to understand where Indigenous suppliers could meet procurement needs. This helped identify goods and services with limited Indigenous business capacity, supporting the Deputy Head’s approval of certain exceptions. Additional note: Of the total value of exceptions approved by the Deputy Head, contracts valued at $12 million were still awarded to Indigenous businesses, demonstrating a continued commitment to supporting Indigenous economic participation even in exceptional circumstances. 

In its 2025 to 2026 Departmental Plan, CSC estimated that it would award 5% of the total value of its contracts to Indigenous businesses by the end of 2024 to 2025. CSC continues to actively support the Government of Canada’s commitment to this target through a range of procurement activities.

In 2024 to 2025, CSC conducted several initiatives to support Indigenous businesses. A dedicated resource oversaw Indigenous procurement reporting and provided guidance to both internal stakeholders and Indigenous suppliers. The procurement team also regularly reviewed challenges and successes to improve processes and procedures.

To further advance this work, CSC implemented a pilot project to streamline Indigenous contracting operations in support of the proposed new Indigenous contract model. In addition, CSC began drafting a new Indigenous Procurement Policy and revised its contract request form to include Indigenous considerations as part of the approval process.

CSC also continued analyzing procurement data to identify gaps and trends, helping to better align future contracting activities with the 5% target.

Spending and human resources

In this section

Spending

This section presents an overview of the department's actual and planned expenditures from 2022 to 2023 to 2027 to 2028.

Graph 1 presents how much the department spent in 2024 to 2025 to carry out core responsibilities and internal services. 

Graph 1: Actual spending by core responsibility in 2024 to 2025
for image description read text version for graph 1
Text version for graph 1

This pie chart illustrates the Correctional Service of Canada’s spending for the fiscal year 2024 to 2025, broken down by core responsibility.

  • Care and custody $2,369,929,863
  • Correctional interventions: $550,767,555
  • Community supervision: $223,135,184
  • Internal services: $456,684,815
Analysis of actual spending by core responsibility

In 2024 to 2025, actual spending by core responsibility remained proportionally aligned with prior year results. This consistency reflects CSC’s significant non-discretionary operating expenses, which are directly tied to the offender population. As a result, the majority of expenditures continue to fall within CSC’s 3 operational core responsibilities: Care and Custody, Correctional Interventions, and Community Supervision. Internal services accounted for 12.7% of CSC’s total spending.

The overall increase in spending compared to 2023 to 2024 is primarily attributed to additional funding authorized in 2024 to 2025. This increase was most evident in Care and Custody, driven by higher costs associated with newly ratified collective agreements, Worker’s Compensation Benefits, and changes in offender population volumes and price fluctuations.

Refocusing government spending

In Budget 2023, the government committed to reducing spending by $14.1 billion over 5 years, starting in 2023 to 2024, and by $4.1 billion annually after that.

As part of meeting this commitment, CSC identified the following spending reductions.

During 2024 to 2025, CSC worked to realize these reductions through the following measures:

Budgetary performance summary

Table 10 shows the money that CSC spent in each of the past 3 years on its core responsibilities and on internal services.

Table 10: Actual 3-year spending on core responsibilities and internal services (dollars)
Core responsibilities and internal services 2024 to 2025 main estimates 2024 to 2025 total authorities available for use Actual spending over 3 years (authorities used)
Care and custody 2,017,486,581 2,612,580,165

2022 to 2023: 1,941,837,555

2023 to 2024: 2,119,199,375

2024 to 2025: 2,369,929,863

Correctional interventions 516,908,819 567,370,728

2022 to 2023: 470,173,345

2023 to 2024: 566,876,058

2024 to 2025: 550,767,555

Community supervision 187,779,417 223,135,184

2022 to 2023: 183,033,504

2023 to 2024: 208,855,913

2024 to 2025: 223,135,184

Subtotal 2,722,174,817 3,403,086,077

2022 to 2023: 2,595,044,404

2023 to 2024: 2,894,931,346

2024 to 2025: 3,143,832,602

Internal services 449,101,249 492,387,509

2022 to 2023: 420,392,409

2023 to 2024: 480,030,473

2024 to 2025: 456,684,815

Total 3,171,276,066 3,895,473,586

2022 to 2023: 3,015,436,813

2023 to 2024: 3,374,961,819

2024 to 2025: 3,600,517,417

Analysis of the past 3 years of spending

Over the past 3 fiscal years, CSC’s expenditures have steadily increased, primarily due to incremental funding approved to meet rising legal and operational obligations. The most significant increases in actual spending since 2022 to 2023 are linked to the ratification of various collective agreements by the federal government in 2023 to 2024 and 2024 to 2025. Additional contributing factors include: changes in offender population volumes and associated cost fluctuations; increased expenditures for Workers’ Compensation Benefits due to legal obligations; and, capital investments required to enhance and maintain the safety and security of CSC facilities.

The Finances section of the Infographic for CSC on GC Infobase offers more financial information from previous years.

Table 11 shows Correctional Service Canada’s planned spending for each of the next 3 years on its core responsibilities and on internal services. 

Table 11: Planned 3-year spending on core responsibilities and internal services (dollars)
Core responsibilities and internal services 2025 to 2026 planned spending 2026 to 2027 planned spending 2027 to 2028 planned spending
Care and custody 2,599,777,610 2,252,736,991 2,158,024,409
Correctional interventions 568,932,873 582,783,761 561,665,471
Community supervision 229,996,873 229,464,893 229,493,203
Subtotal 3,398,707,356 3,064,985,645 2,949,183,083
Internal services 463,822,129 449,687,742 448,569,378
Total 3,862,529,485 3,514,673,387 3,397,752,461
Analysis of the next 3 years of spending

The decrease in planned spending for 2026 to 2027 compared to 2025 to 2026 is primarily due to the sunsetting of temporary funding allocated to support correctional operations and reductions related to Refocusing Government Spending.

The Finances section of the Infographic for Correctional Service of Canada on GC Infobase offers more detailed financial information related to future years. 

Funding

This section provides an overview of the department's voted and statutory funding for its core responsibilities and for internal services. Consult the Government of Canada budgets and expenditures for further information on funding authorities.

Graph 2 summarizes the department's approved voted and statutory funding from 2022 to 2023 to 2027 to 2028. 

Graph 2: Approved funding (statutory and voted) over a 6-year period
for image description read text version for graph 2
Text version for graph 2
Graph 2 includes the following information in a bar graph:
Fiscal year Statutory Voted Total
2022 to 2023 $241,908,701 $2,773,528,112 $3,015,436,813
2023 to 2024 $279,586,727 $3,095,375,092 $3,374,961,819
2024 to 2025 $269,718,706 $3,330,798,711 $3,600,517,417
2025 to 2026 $297,787,547 $3,564,741,938 $3,862,529,485
2026 to 2027 $282,216,601 $3,232,456,786 $3,514,673,387
2027 to 2028 $281,315,648 $3,116,436,813 $3,397,752,461
Analysis of statutory and voted funding over a 6-year period

The increase in voted expenditures between fiscal years 2022 to 2023 and 2024 to 2025 is directly linked to incremental funding approved and received during these years to meet various rising legal and operational obligations.

Most of the variance can be explained by the following:

  • ratification of various collective agreements by the federal government
  • incremental expenditures which are due to changes in offender population volumes and price fluctuations
  • workers’ compensation benefits due to legal obligations
  • capital investments necessary to enhance and sustain the safety and security of CSC’s facilities

Planned spending for voted expenditures is decreasing over the next 3 fiscal years, mainly attributable to sunsetting funding for measures received to support correctional operations and reductions related to Refocusing Government Spending.

CSC’s main statutory expenditure is the Employee Benefits Plan, which is directly in relation with CSC’s salary spending, mainly impacted by several collective agreements that were signed in past years.

Consult the Public Accounts of Canada for further information on CSC’s departmental voted and statutory expenditures

Financial statement highlights

Please see the CSC’s Financial Statements (Unaudited) for the Year Ended March 31, 2025 which are available online.

Table 12 summarizes the expenses and revenues for 2024 to 2025 which net to the cost of operations before government funding and transfers. 

Table 12: Condensed Statement of Operations (unaudited) for the year ended March 31, 2025 (dollars)
Financial information 2024 to 2025 actual
results
2024 to 2025 planned results Difference (actual results minus planned)
Total expenses  3,331,852,189 3,274,949,116 56,903,073
Total revenues 71,825,187 54,768,150 17,057,037
Net cost of operations before government funding and transfers  3,260,027,002 3,220,180,966 39,846,036

The 2024 to 2025 planned results information is provided in CSC’s Future-Oriented Statement of Operations and Notes 2024 to 2025.

Table 13 summarizes actual expenses and revenues and shows the net cost of operations before government funding and transfers.

Table 13: Condensed Statement of Operations (unaudited) for 2023 to 2024 and 2024 to 2025 (dollars)
Financial information 2024 to 2025 actual
results
2023 to 2024 actual results (restated) Difference (2024 to 2025 minus 2023 to 2024)
Total expenses  3,331,852,189 4,054,960,059 (723,107,870)
Total revenues 71,825,187 62,551,130 9,274,057
Net cost of operations before government funding and transfers 3,260,027,002 3,992,408,929 (732,381,927)
Analysis of differences in expenses and revenues between 2023 to 2024 and 2024 to 2025

The majority of CSC’s total expenses are attributed to personnel costs, amortization, utilities, materials, supplies and professional services. As reflected in the Consolidated Financial Statements, CSC’s total expenses decreased by $723.1 million compared to fiscal year 2023 to 2024 primarily due to a decrease of approximately $441.2 million in settled claims liability, and was mostly offset mostly by increases in salaries and employee benefits.

CSC generates revenue through the sale of goods and services produced by the CORCAN Revolving Fund, a special operating agency within CSC that supports offender reintegration by providing employment and training opportunities in federal institutions and the community. In 2024 to 2025, total revenue increased by $8.4 million compared to the previous fiscal year.

The Condensed Consolidated Statement of Operations breaks down actual expenses of $3,331.9 million for 2024 to 2025 as follows: Care and Custody: 1,957.8 million (59%); Correctional Interventions: $662.6 million (20%); Internal Services: $477.8 million (14%); and Community Supervision: $233.8 million (7%).

Graph 3: Condensed statement of operations (actual total expenses 2024 to 2025) graph
for image description read text version for graph 3
Text version for graph 3

The pie chart illustrates the Correctional Service of Canada’s actual total expenses for the fiscal year 2024 to 2025, broken down by core responsibility.

  • Internal services: $477,750,926
  • Community supervision: $233,776,572
  • Correctional interventions: $662,573,207
  • Care and custody: $1,957,751,484

Table 14 provides a brief snapshot of the amounts the department owes or must spend (liabilities) and its available resources (assets), which helps to indicate its ability to carry out programs and services.

Table 14: Condensed Statement of Financial Position (unaudited) as at March 31, 2025 (dollars)
Financial information Actual fiscal year (2024 to 2025) Previous fiscal year (2023 to 2024) (restated) Difference (2024 to 2025 minus 2023 to 2024)
Total net liabilities 1,377,238,432 1,604,578,208 (227,339,776)
Total net financial assets 627,246,962 420,132,778 207,114,184
Departmental net debt 749,991,470 1,184,445,430 (434,453,960)
Total non-financial assets 2,637,748,478 2,550,480,169 87,268,309
Departmental net financial position 1,887,757,008 1,366,034,739 521,722,269
Analysis of department’s liabilities and assets since last fiscal year

CSC’s net liabilities include $1,089.4 million in accounts payable and accrued liabilities, $120.7 million in environmental liabilities and asset retirement obligations, $93.1 million in vacation pay and compensatory leave, $37.9 million in employee future benefits, $35.2 million in the inmate trust fund, and $0.9 million in deferred revenue. The decrease in total net financial liabilities is mainly explained by a decrease in accounts payable and accrued liabilities of which approximately $441.2 million represents a decrease in the settled claims liability.

The total net financial assets include $553.3 million in the amount Due from the Consolidated Revenue Fund, $62.7 million in accounts receivable, advances and loans and $11.8 million in inventory held for resale.

Human resources

This section presents an overview of the department’s actual and planned human resources from 2022 to 2023 to 2027 to 2028.

Table 15 shows a summary in full-time equivalents of human resources for CSC’s core responsibilities and for its internal services for the previous 3 fiscal years.

Table 15: Actual human resources for core responsibilities and internal services
Core responsibilities and internal services 2022 to 2023 actual full-time equivalents 2023 to 2024 actual full-time equivalents 2024 to 2025 actual full-time equivalents
Care and custody 10,833 11,009 11,207
Correctional interventions 4,345 4,475 4,581
Community supervision 237 249 244
Subtotal 15,415 15,733 16,032
Internal services 3,020 3,104 3,122
Total 18,435 18,837 19,154
Analysis of human resources for the last 3 years

The variance in full-time equivalents between the fiscal year 2024 to 2025 actual and the fiscal year 2022 to 2023 actual is 719 (3.9%), mainly due to an increase in full-time equivalents (mostly correctional officers) to support correctional operations, Transforming Federal Corrections (Bill C-83) and National Training Academy implementation requirements.

Table 16 shows the planned full-time equivalents for each of CSC’s core responsibilities and for its internal services for the next 3 years. Human resources for the current fiscal year are forecast based on year to date.

Table 16: Human resources planning summary for core responsibilities and internal services
Core responsibilities and internal services 2025 to 2026 planned full-time equivalents 2026 to 2027 planned full-time equivalents 2027 to 2028 planned
full-time equivalents
Care and custody 11,372 11,200 11,167
Correctional interventions 4,590 4,566 4,566
Community supervision 238 237 237
Subtotal 16,200 16,003 15,970
Internal services 3,001 2,971 2,971
Total 19,201 18,974 18,941
Analysis of human resources for the next 3 years

The decrease in full-time equivalents from 2025 to 2026 and 2027 to 2028 is mainly attributable to sunsetting funding for measures received to support correctional operations and reductions related to Refocusing Government Spending.

Supplementary information tables

The following supplementary information tables are available on CSC’s website:

Federal tax expenditures

The tax system can be used to achieve public policy objectives through the application of special measures such as low tax rates, exemptions, deductions, deferrals and credits. The Department of Finance Canada publishes cost estimates and projections for these measures each year in the Report on Federal Tax Expenditures. This report also provides detailed background information on tax expenditures, including descriptions, objectives, historical information and references to related federal spending programs as well as evaluations and GBA Plus of tax expenditures.

Corporate information

Department profile

Appropriate minister(s):

The Honourable Gary Anandasangaree, P.C., M.P.

Institutional head:

Anne Kelly, Commissioner

Ministerial portfolio:

Public Safety

Enabling instrument(s):

Corrections and Conditional Release Act, S.C. 1992, c.20

Year of incorporation / commencement:

1979 (March 31)

Departmental contact information

Mailing address:

340 Laurier Avenue West
Ottawa, Ontario K1A 0P9

Telephone:

613-992-5891

Fax:

613-943-1630

Website(s):

Correctional Service of Canada

Definitions

List of terms
appropriation (crédit)
Any authority of Parliament to pay money out of the Consolidated Revenue Fund.
budgetary expenditures (dépenses budgétaires)
Operating and capital expenditures; transfer payments to other levels of government, departments or individuals; and payments to Crown corporations.
core responsibility (responsabilité essentielle)
An enduring function or role of a department. The departmental results listed for a core responsibility reflect the outcomes that the department seeks to influence or achieve.
Departmental Plan (plan ministériel)
A report that outlines the anticipated activities and expected performance of an appropriated department over a 3-year period. Departmental Plans are usually tabled in Parliament in spring.
departmental priority (priorité)
A plan, project or activity that a department focuses and reports on during a specific planning period. Priorities represent the most important things to be done or those to be addressed first to help achieve the desired departmental results.
departmental result (résultat ministériel)
A high-level outcome related to the core responsibilities of a department.
departmental result indicator (indicateur de résultat ministériel)
A quantitative or qualitative measure that assesses progress toward a departmental result.
departmental results framework (cadre ministériel des résultats)
A framework that connects the department’s core responsibilities to its departmental results and departmental result indicators.
Departmental Results Report (rapport sur les résultats ministériels)
A report outlining a department’s accomplishments against the plans, priorities and expected results set out in the corresponding Departmental Plan.
Full-time equivalent (équivalent temps plein)
Measures the person years in a departmental budget. An employee's scheduled hours per week divided by the employer's hours for a full-time workweek calculates a full-time equivalent. For example, an employee who works 20 hours in a 40-hour standard workweek represents a 0.5 full-time equivalent.
Gender-based Analysis Plus (GBA Plus) (analyse comparative entre les sexes plus [ACS Plus])
An analytical tool that helps to understand the ways diverse individuals experience policies, programs and other initiatives. Applying GBA Plus to policies, programs and other initiatives helps to identify the different needs of the people affected, the ways to be more responsive and inclusive, and the methods to anticipate and mitigate potential barriers to accessing or benefitting from the initiative. GBA Plus goes beyond biological (sex) and socio-cultural (gender) differences to consider other factors, such as age, disability, education, ethnicity, economic status, geography (including rurality), language, race, religion, and sexual orientation.
government priorities (priorités pangouvernementales)
For the purpose of the 2024 to 2025 Departmental Results Report, government priorities are the high-level themes outlining the government’s agenda as announced in the 2021 Speech from the Throne.
horizontal initiative (initiative horizontale)
A program, project or other initiative where 2 or more federal departments receive funding to work collaboratively on a shared outcome usually linked to a government priority, and where the ministers involved agree to designate it as horizontal. Specific reporting requirements apply, including that the lead department must report on combined expenditures and results.
Indigenous business (entreprise autochtones)
For the purposes of a Departmental Result Report, this includes any entity that meets the Indigenous Services Canada’s criteria of being owned and operated by Elders, band and tribal councils, registered in the Indigenous Business Directory or registered on a modern treaty beneficiary business list.
non‑budgetary expenditures (dépenses non budgétaires)
Net outlays and receipts related to loans, investments and advances, which change the composition of the financial assets of the Government of Canada.
performance (rendement)
What a department did with its resources to achieve its results, how well those results compare to what the department intended to achieve, and how well lessons learned have been identified.
performance indicator (indicateur de rendement)
A qualitative or quantitative measure that assesses progress toward a departmental-level or program-level result, or the expected outputs or outcomes of a program, policy or initiative.
plan (plan)
The articulation of strategic choices, which provides information on how a department intends to achieve its priorities and associated results. Generally, a plan will explain the logic behind the strategies chosen and tend to focus on actions that lead to the expected result.
planned spending (dépenses prévues)
For Departmental Plans and Departmental Results Reports, planned spending refers to the amounts presented in Main Estimates. Departments must determine their planned spending and be able to defend the financial numbers presented in their Departmental Plans and Departmental Results Reports.
program (programme)
An Individual, group, or combination of services and activities managed together within a department and focused on a specific set of outputs, outcomes or service levels.
program inventory (répertoire des programmes)
A listing that identifies all the department’s programs and the resources that contribute to delivering on the department’s core responsibilities and achieving its results.
result (résultat)
An outcome or output related to the activities of a department, policy, program or initiative.
statutory expenditures (dépenses législatives)
Spending approved through legislation passed in Parliament, other than appropriation acts. The legislation sets out the purpose and the terms and conditions of the expenditures.
target (cible)
A quantitative or qualitative, measurable goal that a department, program or initiative plans to achieve within a specified time period.
voted expenditures (dépenses votées)
Spending approved annually through an appropriation act passed in Parliament. The vote also outlines the conditions that govern the spending.

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2025-11-07