Health services

Correctional Service Canada (CSC) provides safe, quality health care to people in federal custody. This is underscored by CSC’s legislative mandate, the Corrections and Conditional Release Act (CCRA), to provide essential health care and reasonable access to non-essential health care, in line with professional standards.

Our approach to health care is evidence-based and focused on continuous quality improvement. Care is effective, patient-centered, and meets diverse health needs. The goal is to improve health outcomes for those in our care. 

CSC’s Health Services are accredited by Accreditation Canada, the same independent organization that accredits hospitals and other facilities across the country. Health care is delivered by licensed and registered health professionals.

CSC publishes a Health system overview and quality score card on Open Government. This report gives a snapshot of inmate health needs and health system performance. It highlights strengths and opportunities for improvement in priority areas such as mental health, chronic disease management, and preventive care. 

Resources and guidelines

CSC Health Services produces internal guidance documents and resources for staff and offenders to ensure consistent delivery of quality health care. They are available to the community upon request.

Send your request to HealthServicesPartnerships-PartenariatServicesSante@CSC-SCC.GC.CA.

Available documents
  • National Essential Health Care Framework: Guidance on Coverage of Specific Assistive Devices / Mobility Aids and Procedures
  • Patient Advocacy Framework for Federal Corrections
  • Correctional Service Canada National Formulary
  • Palliative and End of Life Care
  • Prison Needle Exchange Program (PNEP): Application and Assessment Process Guideline
  • Health Services Responsibilities related to Commissioner’s Directive 567-1 Use of Force
  • Intake, Transfer and Discharge Planning Guidelines
  • Mental Health Guidelines
  • Personal Health Information Sharing Guidelines
  • Take-Home Naloxone Kit User’s Guide
  • Interim Guidance on Opioid Use Disorder Program: Medication
  • Medication Distribution and Administration Guidelines
  • Essential Health Services Framework
  • Quality of Care Review Guidelines for Natural Deaths in Custody

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2022-07-22