Ombuds for workplace well-being

Correctional Service Canada’s (CSC's) Ombuds for Workplace Well-being is a confidential, informal, early resolution mechanism for all CSC employees seeking to resolve workplace issues. The ombuds’ office provides a safe space where employees at all levels are empowered to find solutions.

The ombuds provides:

This, in turn, contributes to overall and ongoing efforts to improve CSC’s organizational culture.

Reporting directly to CSC’s Commissioner, the Ombuds for Workplace Well-being operates autonomously and has sole discretion on how or whether to act upon issues. In addition, the ombuds office supports employees at all levels on matters related to:

All interactions are confidential and staff identities will never be shared without consent.

Contact the ombuds' office

CSC employees can contact the office confidentially:


Speak to an intake analyst

1-844-234-3583 (toll-free)

Monday to Friday from 8:30 am ET to 4:00 pm ET


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