The year in review from the Chief Executive Officer - Canadian Forces Housing Agency Annual Report 2017-2018

The Canadian Forces Housing Agency (CFHA) provides support to the Department of National Defence (DND) by offering residential accommodation solutions to Canadian Armed Forces (CAF) members and their families. Our service to CAF members contributes to a better quality of life for those who serve and protect our country.  

Prior to being appointed Chief Executive Officer in the fall of 2017, my experience with CFHA allowed for me to witness firsthand the hard work and dedication of the Agency’s employees. Our team has continued to work diligently in support of one overarching goal: providing a good quality of life to CAF members and their families.  

Fiscal year 2017-2018 was a positive and eventful year for the Agency. We launched the Stars of CFHA program, which allowed our occupants to recognize the hard work of our employees. Multiple Housing Services Centres were also recognized by our stakeholders on their exceptional support to CAF members and their families. We’ve made significant investments into DND’s housing portfolio – over $144 million on recapitalization, interior renovation, exterior retrofit, and the construction of 37 new residential housing units. We continued to foster a healthy work environment by encouraging employees to participate in wellness initiatives. Most recently, we took to digital media to enhance our visibility for recruiting talented and dynamic individuals. We continue to focus our business on sound management practices by exploring new opportunities and solutions in meeting our priorities.

Looking to the future, we are committed to improving housing at bases and wings across the country as outlined in Strong, Secure, Engaged: Canada’s Defence Policy. Our objective is to continue implementing housing investment plans and services to improve the overall condition and suitability of the DND housing portfolio, with the aim of providing safe and accessible accommodation, based on the requirements of the CAF.  

I am very fortunate to have a skilled, knowledgeable, and agile workforce that is leading right alongside me. Our team is committed to service excellence and in serving those who serve.

David Thompson
Chief Executive Officer
Canadian Forces Housing Agency