Direct Costs – 81.9%
Capital and Betterment – 33.3%
New construction and recapitalization, or work completed to improve an asset
Life cycle and Maintenance – 24.4%
Activities that maintain the useful life of the asset or its components (e.g. roof replacement, siding replacement, furnace replacement)
Repairs – 8.4%
Activities that address breakages of the asset, response to failures, or unforeseen events (e.g. concrete repairs, electrical repairs, plumbing repairs, heating, ventilation and air conditioning repairs)
Housing Operations – 15.7%
Activities directly attributable to regular/periodic upkeep of the housing units (e.g. snow removal, grass cutting, and general maintenance between occupancy) and management of vacant units
Demolition – 0.1%
Activities related to the disposal of housing assets that are non-capital
Indirect costs – 18.1%
Operational Salaries – 8.9%
Salaries for Housing Services Centre personnel
Corporate Salaries – 7%
Salaries for Head Office personnel
Corporate Overhead – 1.7%
Lease and utilities, supplies, training, professional services, travel for Head Office employees, market studies, and strategic site plans
Housing Services Centre Overhead – 0.5%
Recurring activities required in running site offices (e.g. office lease and utilities, supplies, training, and travel for Housing Services Centre employees)
