March 24: Update from the Office of the Chief Human Resources Officer (OCHRO)
March 24, 2020 - Defence Stories
This message contains updated information from the Government of Canada’s Office of the Chief Human Resources Officer (OCHRO) for all Public Service employees.
If you have any questions about how this information pertains to you, please speak to your manager or contact HR Connect RH at 1-833-RHR-MDND (1-833-747-6363) between 08h00 and 16h00 EST.
You are also encouraged to visit the DND/CAF COVID-19 Information Page for the latest information pertinent to both civilian andmilitary Defence Team members.
Temporary Public Service Health Care Plan changes
The Government of Canada has implemented temporary changes to the Public Service Health Care Plan (PSHCP). These new measures are designed to help plan members and their eligible dependents access healthcare benefits, while at the same time, minimizing their social interaction with healthcare professionals as well as supporting the social distancing directive.
In summary, these measures include:
- Extending travel emergency benefits
- Relaxing the dispensing limit for maintenance medications and allow the pharmacist to exercise professional discretion whether to dispense the medication sooner.
- Accepting claims for social workers as mental health professionals
- Removing the requirement for a prescription for mental health and physiotherapy services
These temporary changes will be in effect until April 24, 2020, with the possibility of being extended.
More information on these changes is available on canada.ca. Plan members who require assistance with travel-related medical emergencies in Canada and the United States should call Allianz toll-free at 1-800-667-2883. Those in all other countries should call Allianz collect at 519-742-1342.
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