Public Service Health Care Plan
Notice: Canada Life is experiencing a high volume of calls.
Canada Life became the new administrator of the PSHCP on July 1, 2023. As a result, the PSHCP Member Contact Centre is currently experiencing higher-than-normal call volumes. They have taken immediate action to address caller wait times. In the meantime, for answers to the current most common questions:
- PSHCP FAQ and support (canadalife.com)
- Preparing for the Public Service Health Care Plan transition to Canada Life - Canada.ca
- New Public Service Health Care Plan (PSHCP) administrator frequently asked questions - Canada.ca
- Canada Life Public Service Health Care Plan Member Services website (canadalife.com)
- Update: Improvements and changes to the Public Service Health Care Plan - Canada.ca
Learn about the Public Service Health Care Plan (PSHCP), an optional health care plan for federal public service employees and their dependants designed to supplement provincial/territorial health insurance plans.
Services and information
Plan summary
Find a summary of the Public Service Health Care Plan.
Life events
Learn about how your benefits may be affected by certain milestones (such as getting married, becoming a parent, re-employment after retirement) throughout your career and in retirement.
Find a form
Access Plan forms.
Contribution rates
Find the monthly Plan contribution rates.
Submitting a benefit claim – Active members
Questions and answers on how to submit a claim for reimbursement as an active member of the group insurance benefit plans.
Submitting a benefit claim – Retired members
Questions and answers on how to submit a reimbursement claim as a retired member of the Public Service Health Care Plan.
Travel and emergency assistance benefits
Learn how the Public Service Health Care Plan covers you for medical expenses incurred while traveling.
Public Service Health Care Plan – information notices
Most recent administrative information about the Public Service Health Care Plan for the human resources community.
Additional resources
Find additional relevant information on the Public Service Health Care Plan.
Public Service Health Care Plan Bulletin
Newsletter for active and retired members of the Public Service Health Care Plan.
New administrator frequently asked questions
Information about the new contract and processes.
Contact us
Contributors
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