LifeSpeak’s COVID-19 Expert Blog Series #2: Managing difficult emotions in times of stress

June 26, 2020 – Defence Stories

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Navigating the challenges of the COVID-19 pandemic can be very difficult, but there are services and resources available that can help you – such as “LifeSpeak.” 

This is a web-based service that offers anonymous access to hundreds of short videos. They feature leading experts discussing everyday issues that affect all of us from time to time.

LifeSpeak is available to both Civilian and Military Defence Team Members.

To log-in:

  • Visit and select “Group Account”
  • Click either Canadian Armed Forces or Department of National Defence (Civilian)
  • Input client password: Canada

Once you’re logged-in, we suggest LifeSpeak’s COVID-19 Expert Blog series, which is full of resources to help manage your day-to-day life during these uncertain times.

This week’s featured Blog is “Managing difficult emotions in times of stress.” This is a short-piece written by certified Professional Development and Co-Active Coach, Jenny Tryanski.

The article demonstrates how giving ourselves the space to be with the difficult emotions that the pandemic is stirring up, is actually a positive and can help foster honest discussion between peers.

Read more to learn about ways in which you can help identify and soothe your emotions, including the “three circles of safety” method to dealing with these uncertain times.

To learn more about services that can help you navigate these challenging times, check-out the resources below.

Defence Team Members can access help in the following ways:

Referral Agents (RA)s for Civilians —DND employees provide confidential active-listening skills and resources to employees in need and can be contacted during regular working hours.

Contact HR Connect at 1-833-747-6363 to be connected with a readily available agent from 0800-1600 hrs Mon-Fri, or Contact the EAP Corporate Office. A referral agent will be in contact with you within 24 hours.

Health Canada – Employee Assistance Services (EAS) for Civilians

Canadian Forces Member Assistance Program (CFMAP) - Members of the Canadian Armed Forces (CAF), Veterans, and their families can access free, confidential counseling, 24 hours a day, seven days a week at 1-800-268-7708 or TDD 1-800-567-5803 (hearing impaired).

LifeSpeak for Military members and Civilians — As mentioned above, LifeSpeak is a web-based service that offers free confidential access to hundreds of short videos by experts on everyday issues.

  • To access LifeSpeak:
  • Visit or download the app.
  • Select Canadian Armed Forces or Department of National Defence (Civilian) and input corporate ID: canada.

Additional Resources:

Be the first to know!

Contact the EAP Corporate Office to be added to the EAP distribution list for health related newsletters, special events and more.

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