Employee Assistance Services: About EAS

On this page:

• Employee Assistance Services
• A leader in the industry
• Dedicated professional team across the country

Employee Assistance Services

Employee Assistance Services (EAS) is housed within Health Canada. It supports federal departments with their workplace wellness initiatives, including the provision of Employee Assistance Program (EAP), Trauma, and post-incident support. It also provides specifically designed programs for employees who are at-risk as a result of their work.

EAS offers solutions to both prevent and address the concerns of employers, employees, and immediate family members.

A leader in the industry

We:

• adapt and design programs to meet specific requirements
• are one of the largest national Employee Assistance Program (EAP) providers in Canada
• respond to the ever-changing needs of federal government departments and agencies
• provide a toll-free, 24-Hour Crisis and Referral Center staffed with bilingual counsellors trained in crisis and suicide prevention
• serve more than 80 federal organizations and over one million clients across the country
• meet a high standard set by the Employee Assistance Society of North America (EASNA) and the Council of Accreditation (COA)

Dedicated professional team across the country

We:

• operate on a cost-recovery, not-for-profit basis
• have a cross-Canada and international network of highly qualified mental health professionals
• have high client satisfaction: 98% of users say that they would use the services of EAP again
• are fully compliant with Treasury Board of Canada policies governing EAPs
• have a Quality Assurance team that ensures that the counselling services we offer are fully confidential, professional, and appropriate
• have a Case Management team focused on providing the highest quality service while respecting the strict standards of the COA