Participants Guide

Acknowledgment

The Defence Ethics Programme would like to thank the Canadian Defence Academy, the Directorate Professional Military Conduct and ethics advisors for contributing to the material contained in this training manual.


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Part I – Defence Ethics

You have a personal set of values and ethics that come from your culture, your heritage and your life experience that helps define and guide you.

The same idea applies to us, the Defence Team.

We have our own unique set of values and ethics that come from our collective culture, heritage and experience. They are deeply rooted in the Canadian identity.

To be part of the Defence Team is to take on its values and ethics and apply them daily.

The Department of National Defence and Canadian Forces Code of Values and Ethics (the Code) identifies three ethical principles, listed in order of priority:

  1. Respect the dignity of all persons;
  2. Serve Canada before self;
  3. Obey and support lawful authority.

These principles are supported by our five values: integrity, loyalty, courage, stewardship and excellence.

Our Code applies to Department of National (DND) personnel and Canadian Armed Forces (CAF) members equally. It is based on the Values and Ethics Code of the Public Sector and the military ethos set out in Duty with Honour.

We are stronger as individuals and as a team when we are conscious of these principles and values in everything that we do in our professional and personal lives.

Many of the issues we face as an organization and a society – racism, sexual misconduct, abuse, harassment and other inappropriate and damaging behaviors – can be greatly diminished if we use the first principle as our compass in navigating ourselves towards improving our collective ethical conduct.

There is always a reason to talk about ethics.

Statement of Defence Ethics

Defence Ethics Programme (DEP)

The Department of National Defence (DND) and the Canadian Armed Forces (CAF) are responsible for the defence of Canada, its people and its parliamentary democracy. DND employees and CAF members must be committed in applying the highest ethical standards in all decisions and actions, whether at home or abroad.

ETHICAL PRINCIPLES AND EXPECTED BEHAVIOURS SPECIFIC VALUES AND EXPECTED BEHAVIOURS

1. RESPECT THE DIGNITY OF ALL PERSONS

  • Treat every person with respect and fairness.
  • Value diversity and the benefit of combining qualities and strengths.
  • Contribute to harassment and discrimination free workplaces.
  • Work together in a spirit of openness, honesty and transparency

2. SERVE CANADA BEFORE SELF

  • Act and make decisions in the public interest.
  • Perform your duties and your responsibilities to the highest ethical standards.
  • Avoid or prevent situations that could give rise to conflicts of interest.
  • Provide open, candid and impartial information, analysis and advice.

3. OBEY AND SUPPORT LAWFUL AUTHORITY

  • Respect the rule of law.
  • Work objectively and in accordance with legislation, policies and directives.

(The ethical principles are in order of precedence.)

INTEGRITY

  • Maintain everyone’s trust in you through your actions.
  • Adhere to the highest ethical standards and act with honesty.
  • Dedicate yourself to fairness and justice.
  • Use your official roles appropriately.
  • Prevent and resolve any conflicts of interest.

LOYALTY

  • Carry out the lawful decisions of your leaders.
  • Safeguard information and disclose it only after proper approval.
  • Ensure that all personnel are treated fairly.

COURAGE

  • Face physical and moral challenges with determination and strength of character.
  • Make the right choice amongst difficult alternatives.
  • Refuse to condone unethical conduct.
  • Discuss and resolve ethical issues.

STEWARDSHIP

  • Use public money, property and resources effectively and efficiently.
  • Consider the effects of your actions on people and the environment.
  • Acquire, preserve and share knowledge and information as appropriate.
  • Provide purpose and direction to motivate personnel to strive for the highest standards.

EXCELLENCE

  • Improve the quality of policies, programs and services.
  • Foster or contribute to an environment that promotes teamwork, learning and innovation.
  • Provide fair, timely, efficient and effective services that respect official languages.

This Aide-memoire is based off of the Statement of Defence Ethics and the DND and CF Code of Values and Ethics.

Ethical decision making model

ETHICAL DECISION MAKING

PERCEIVE

  • What is the problem?
  • What are the facts? What are the assumptions? (What? Who? When? Where? Why?)

JUDGE AND DECIDE

  • What are the obvious courses of action?
  • Are there other possible options?
  • Which principles, values and results are at play for each option, including the option to do nothing?
  • Based on your analysis, decide on the preferred course of action.

ACT AND LEARN

  • Act upon your decision.
  • Be prepared to defend your decision.
  • Anticipate conflicting views.
  • Learn from your decision.


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Part II – Professional Development Day

Background

The Deputy Minister (DM) and the Chief of the Defence Staff (CDS) will offer a dignified and respectful apology to the Heyder Beattie class members that acknowledges historic roles and responsibilities in the areas of sexual assault and sexual harassment in order to support efforts towards healing through restorative justice.

The CDS will issue a public apology for those allegations related directly to actions that occurred within the CAF or the Staff of the Non-Public Funds (SNPF), while the DM will do so for individuals previously and currently in an employment relationship with DND. Per the Joint CDS/DM Initiating Directive, the strategic objectives are described as follows:

Intent

The intent is for all Defence Team personnel to discuss and reflect on the ethical foundation of our organization and what this should mean for our conduct, collective practices and culture.


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Part III – Facilitation

What is Facilitation?

A facilitated discussion is one in which the decision-making power resides with the group. Intergroup dialogue will be key for you to get the most out of the scenarios you will discuss.

The facilitator will help create a climate of collaboration and structure to guide your group through each scenario. In most cases they will not be experts however they have been given tools to help them through the day.

The key to a successful day is engagement and dialogue. Be respectful of everyone’s opinions. Challenge the idea not the person and remember that while discussing each scenario it is more about the journey and less about finding the correct answer. Ethical dilemmas are dilemmas because there are typically numerous potential answers, none of which satisfies all of our competing obligations and beliefs.

Participate, provide feedback and enjoy your day. Every voice is important and this is your chance to be heard.

Access the facilitator’s guide

To access the facilitator’s guide for all scenarios, please contact directly the Defence Ethics Programme.


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Part IV – Guidelines and Scenarios

The following scenarios are open-ended in nature. They are deliberately complex to help generate discussion on ethics. They generally do not have simple clear-cut answers, otherwise the discussions would be short and little understanding would be gained.

Scenario 1 – Inappropriate thoughts or know your audience?

Lieutenant-Colonel (LCol) Morton is leading a team meeting with his subordinate leadership group. All four managers are men: two are DND employees and two are CAF members.

He brings up the topic of the new employee, a trainer, who will be joining the section.

“She is going to be a great ambassador for our work.” he says. “She is really easy on the eyes and she knows it! When the boys take her training sessions, they will listen to her every word.”

Two of the men glance briefly at each other but say nothing. They walk down the hall together after the meeting.

“You know, that was in bad taste maybe, but he’s not wrong,” says Kevin Robert. “She is very attractive and that will give her an edge when she is trying to engage members on this topic. She won the job competition fair and square. I don’t think even she would have any issue with what the boss just said, based on my conversations with her so far.”

“Does it makes it okay to say you think it’s fair to talk about attractiveness as an outreach tool and a strength of a team member as long as you do it behind the back of anyone who would have an issue with it?” asks Captain Rick Jones.

Is it wrong for LCol Morton to comment on the sexual attractiveness of the new hire as an asset that will help ensure what she says gets attention? Why? Discuss with reference to Defence Ethics, the military ethos and relevant policies.

Objectives

Scenario 2A – Diversity and dignity at work (DND personnel)

The director announces during a staff meeting that the he has hired a new employee, Marielle, to fill a position that has been vacant for one year. He says Marielle is going to be a great fit for the needs of the team.

One of the staff members, Shirley, looks up Marielle’s social media profile, which is public, and sees that she is active in the local XYZ community, which does not believe in same sex marriage. Some of Marielle’s posts include comments in opposition to same sex marriage. Shirley finds one that reads, “I believe that marriage can only be between a man and a woman. I don’t attempt to force my views on people who don’t share them, but I have no intention of keeping my views secret, either.”

This is of concern to Shirley, who does not hide being a lesbian and who believes same sex marriage is a human right. Shirley goes to the director to express her concern and find out what he is willing to do to ensure she is not confronted or misjudged at work.

Shirley’s first proposal is a private discussion between the director and Marielle. If the director is not willing to take that step, Shirley, in a bid to be transparent, is willing to address the issue at the first staff meeting after Marielle joins the team.

As the director, how would you react to Shirley’s proposal?

Objectives

Scenario 2B – Diversity and dignity at work (CAF version)

The commanding officer (CO) announces during a meeting that Master Warrant Officer (MWO) Marielle Brault, will be posted in to fill a position that has been vacant for one year. He says MWO Breault will be a great fit for the needs of the team.

One of the staff members of the unit, Captain (Capt) Jana Shirley, looks up MWO Brault’s social media profile, which is public, and sees that she is active in the local XYZ community, which does not believe in same sex marriage. Some of MWO Brault’s posts include comments in opposition to same sex marriage. Capt Shirley finds one that reads, “I believe that marriage can only be between a man and a woman. I don’t attempt to force my views on people who don’t share them, but I have no intention of keeping my views secret, either.”

This is of concern to Capt Shirley, who does not hide being a lesbian and believes same sex marriage is a human right. She goes to the CO to express her concern and find out what he is willing to do to ensure she is not confronted or misjudged at work.

Capt Shirley’s first proposal is a private discussion between the CO and MWO Breault. If the CO is not willing to take that step, Capt Shirley, in a bid to be transparent, is willing to address the issue at the first staff meeting after MWO Breault joins the unit.

As the CO, how would you react to Capt Shirley’s proposal?

Objectives

Scenario 3 – Association with political groups of doubtful persuasion

Canada Patriot, a political association founded in Ontario by two former CAF members, claims to be fighting against illegal immigration and radical Islam. Thousands of association members belong to its private Facebook group. The group’s moderators are known to regularly delete comments that incite violence and are overtly racially violent. External commentators often differentiate Canada Patriot from neo-Fascist, neo-Nazi or white supremacist organizations, and the Ontario Provincial Police doesn’t consider the group to be a threat to law and order.

Master Corporal (MCpl) Dwayne MacDonald is posted to an Army base close to a small town. He has alerted his chain of command that some CAF members wear Canada Patriot t-shirts to the gym during physical training and to the mall in town when off duty.

He interprets the clothing as an expression of anti-immigrant attitudes.

Last week, he overheard someone wearing a Canada Pa-triot t-shirt say the organization is against illegal immigration, not immigration in general, and there is nothing contrary to Canadian values in opposing what is illegal. Three days ago, he overheard someone else wearing the t-shirt say that there are “more than enough Muslims living here already.”

MCpl MacDonald is asking leadership to explicitly ban the wearing of the t-shirts, both on and off base.

As MCpl MacDonald’s immediate supervisor, how would you handle the discussion?

Objectives

Scenario 4 – Politics on social media

You are a member of a small CAF unit with a diverse combination of backgrounds and you have all become close friends. You and your peers have discussed at length the upcoming high-profile election. Although you have different perspectives, you respect each other’s opinions and your friendships remain intact.

While Captain (Capt) Claire Morin, a friend and fellow unit member, has a Facebook account with privacy settings, some information is still open to the public – including a profile picture of her in her CAF uniform, her marital status (married since 2009), amount of friends (1,000) and her hometown (Winnipeg, Manitoba). Her work information and interests are not listed.

You start getting notifications highlighting Capt Morin’s posts and comments related to the election.

Three days ago, she shared a video of an interview featuring a political commentator. She added the following comment to the post: “Such a good watch! Summarizes why we need to vote for a candidate who supports a carbon tax. Check it out if you’ve got six minutes to spare.”

Yesterday, she shared a speech by another candidate and asked the following: “Hmm… What do we think of her platform?”

Did Capt Morin violate her professional duties when she posted comments to her Facebook page, particularly when shown there in her CAF uniform? Or would such constraints be at odds with her individual rights and freedoms? How would you handle this situation as either a friend or supervisor?

Objectives

Scenario 5 – Aid to the civil authority: goodwill or godspeed?

You are deployed on Operation LENTUS, the CAF response to natural disasters in Canada. One of the main efforts is the restoration of the power and communications lines throughout the region.

The CAF is providing logistics, communications and engineering support to Government agencies responsible for those services. In short order, the military assistance is paying dividends with power restored to 50 per cent of those affected after 48 hours.

On day three, the work seems to slow down. You witness workers from a power company telling CAF personnel to slow down because their overtime is getting cut down.

What should you do, and why?

Objectives

Scenario 6 – Parenting and personal time: fairness in workload

“Good Morning, what are you working on?” asks Master Corporal (MCpl) Pierre Prevot.

“I’m late finalizing the duty roster again,” replies Sergeant (Sgt) Barb Cody. “It’s been so busy lately.”

Sgt Cody and MCpl Prevot work in a Joint Operations Centre (JOC) together and between them supervise several junior ranks. Besides ongoing operations which the staff continually monitor, the JOC has been involved in several training exercises involving the CAF and other government departments. It has been a particularly busy month and they are both trying to catch up to regular but essential administrative tasks.

“The duty roster is just what I was meaning to discuss with you,” says MCpl Prevot. “One of my corporals, Cpl Blair, has noticed – and is grumbling – that he has been tasked with a lot more weekend duties over the last several months than the privates and other corporals. I overheard him complaining to another corporal that he’s carrying the load for your Cpl Chappelle. What gives? Doesn’t Cpl Chappelle have to work the odd weekend too, just like the others?”

“Of course she does, but I give her a break every now and then,” explains Sgt Cody. “She is a single mom with two kids and she was deployed last year.”

“But you’ve got to be fair,” responds MCpl Prevot. “Cpl Blair too has been deployed; twice in the last three years. Is he getting more weekend duties because he’s single and doesn’t have any kids?”

“Well, yes Pierre,” says Sgt Cody. “Since he doesn’t have kids, I consider all of his time outside of work as free time.”

MCpl Prevot thinks about Sgt Cody’s explanation. He has three kids under the age of ten and understands working parents don’t have a lot of free time. He also knows baby-sitting costs can add up quickly. But he doesn’t think it’s fair that one person gets assigned extra night and weekend duties because of their personal circumstances.

What do you think?

Objectives

Scenario 7 – The writing on the wall

“Hey, Ron, I heard the major is moving you into the empty captain’s billet,” says Lieutenant (Lt) Yvan Duford. “Now, there’s a position that is not going to get you promoted.”

“Yeah, I know.” replies Captain (Capt) Ron Shadwick, “It’s probably not going to let me keep my high standing on the merit list, either. I just missed getting promoted last year so I’m not happy about this at all. Who would be? It’s a lateral – and I have to train my replacement. How unfair is that?”

“Uh, maybe you already know this, but the word is that the major is not a fan of yours,” Lt Duford continues. “I was at the director’s retirement lunch a few weeks back and I overheard him talking about you to another major. He called you ‘useless’ and said he was going to make sure you didn’t keep ‘fooling’ the chain of command with your ‘supposed’ abilities.”

Major (Maj) Wentworth and Capt Shadwick served together as captains on an early International Security Assistance Force (ISAF) rotation in Afghanistan. Although they didn’t get along too well, they managed to make the best of it and did their jobs as professional soldiers. Maj Wentworth was just promoted and posted in and Capt Shadwick now works for him.

“Well, that’s unfair, but really, what are my options here, Yvan?” asks Capt Shadwick. “He’s the major; it’s his section. If he wants to move me into a position where the work is less challenging and more routine, there isn’t anything I can do about it. I can already tell that my PER this year won’t be like last year’s, before Wentworth.”

“Yeah, but then also being told you have to train your own replacement – that’s pretty low,” says Lt Duford. “And it won’t be the standard two-day handover because your projects are so complicated.”

Capt Shadwick sighs, and then walks away, feeling like he’s been dealt a bad hand.

What do you think?

Objectives

Scenario 8 – Reprisal for alert to safety violation

In carrying out her duties as a vehicle technician, Corporal (Cpl) Sam Smith finds that several of her peers cut corners to make repairs to certain vehicles and forgot to do all the safety checks. This situation could jeopardize the safety of the users when they leave the maintenance garage of the unit.

Cpl Smith, concerned with safety and adherence to good procedures, shares her observations with her immediate supervisor, Master Corporal (MCpl) Tim Troudon, in the maintenance platoon. MCpl Troudon listens to her briefly but doesn’t pay much attention to her observations.

At the end of the meeting, MCpl Troudon tells her: "Great. Now, get back to your work as soon as possible because our section is already four vehicles behind schedule to repair this week."

Cpl Smith notes that MCpl Troudon will not issue any safety directives or reminders to the unit. She is concerned that the issues she presented were brushed off.

A few days later, Cpl Smith asks to speak directly to her maintenance officer. Her request is immediately denied by MCpl Troudon, who claims that the maintenance officer does not want to know anything about these things and that he is too busy to listen to corporals complain. He tells Cpl Smith to get back to her daily tasks.

The next morning, Cpl Smith tries again to request a meeting with the maintenance officer. MCpl Troudon tells her that she has been assigned to duty next Sunday to backfill for another member of the unit who has an unexpected family obligation.

As Cpl Smith, how would you handle this situation? What if you were MCpl Troudon?

Objectives

Scenario 9 – Pressure to measure up (CAF only)

Sergeant (Sgt) Trisha Brown’s section is out for a run during a morning physical training session. After the first few hundred meters, Private (Pte) Pete Leclerc finds it increasingly difficult to keep up. As he falls further and further behind, some people in the group begin to make fun of him for being overweight.

Sgt Brown does not intervene and the negative comments continue.

Sgt Brown is unhappy with Pte Leclerc's performance and begins to get impatient. With him well out of ear shot, she too starts to say disparaging comments against him that the other members of her section can easily hear.

What considerations are at play here with respect to Defence Ethics and the military ethos? How should Sgt Brown have dealt with this situation?

Objectives

Scenario 10 – Time, results and fairness: at NDHQ

At National Defence Headquarters (NDHQ) in Ottawa, Lieutenant-Colonel (LCol) Paula Ali runs a unit comprised of DND employees and CAF members. The organizational chart is layered: some CAF members report to DND employees and some DND employees report to CAF members.

The office provides an internal client service open daily from 0700-1700.

The two client service agents who respond to inquiries are DND employees. They have staggered work and lunch hours (of a half hour each) to ensure there is always someone available to respond to inquiries.

Frank Chu, a program manager, supervises both the client service agents and Major (Maj) Penny Pod, a report-writer. Frank works 0800 to 1600 but lately he’s been staying until 1700 and working on weekends to keep up with the workload.

Maj Pod works from 0700 to 1500. She spends one and a half hours in the gym every morning, takes an hour for lunch and teleworks on Mondays. One of her children has behavioural issues and she occasionally has to leave work abruptly to go to his school. She doesn’t go to all military events she is expected to attend and doesn’t return to work after weekly Friday lunches at the mess.

Karl Klass, a program analyst, works from 0800 to 1600. He reports directly to LCol Ali and has no staff to supervise. He frequently attends off site meetings and, due to the nature of his work, can do most of his work remotely. He does not often spend a full day at the office. LCol Ali is satisfied that he is getting the results needed.

Corporal (Cpl) Ahmed Hassan, a Human Resources Advisor, spends a lot of time chatting with people in the office. He volunteers on all committees, including the charitable causes. Some people say he talks too much and is a bit peculiar, but they know that some of the committees probably wouldn’t exist without him. He reports to Maj Pod, who seems to have no problem with his schedule. Maj Pod is the only one who is aware of Cpl Hassan’s mental health issues.

Cpl Hassan is chatting with one of the client service agents, Marta, one day.

“You seem pretty busy lately, Marta, with the spike in requests!” he says. “It must be hard to relax when you only have half an hour for lunch.

I know that the Public Service employees have collective agreements for you folks that state how long you can take on breaks but it’s interesting how other employees who work here seem to be free to take longer lunches. I think the managers really ought to have a meeting with everybody and remind them of the agreement, because we need to share the workload more fairly in this place.”

What do you think?

Objectives

Scenario 11 – The CAF unit departure event*

You are a new civilian employee at a Canadian Armed Forces (CAF) unit. You are at a departure event at a popular restaurant off-base for a well-liked CAF member of the team. It is 1600 hours and everyone is having a good time. A senior officer approaches you and your co-worker, a junior military member, while you are talking and says “hey good looking” and tightly hugs your co-worker – who freezes. You sense from their body language that they seem to be uncomfortable with the situation and you are offended by this unprofessional behavior.

Later that evening, while the same co-worker is saying goodbye to everyone and preparing to depart, you notice as the senior officer intercepts them and says “No. No. Stay and enjoy the rest of the evening.” You again sense that they feel uncomfortable and ask them if they are ok with the situation. The co-worker responds that this isn’t the first time and they are used to this behaviour.

The next day, you see the senior officer and recall their behaviour. You are still offended and bring up it up with military co-workers. You are shocked when they adamantly defend the senior officer. You feel lost in this situation.

*This scenario has been developed by the Directorate of Professional Military Conduct (DPMC).

Objectives

Scenario 12 – Social callout*

You are reasonably new to the military and spend many of your evenings surfing the web and viewing social media. One evening you notice a recent anonymous post on a popular social media site you often visit that accuses a Canadian Armed Forces (CAF) member from your unit of sexual misconduct towards other members of your unit. You are shocked because you have never witnessed this type of behaviour, nor heard rumours to substantiate such a bold claim.

*This scenario has been developed by the Directorate of Professional Military Conduct (DPMC).

Objectives


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Evaluation Form

Conversations in Defence Ethics (CODE): Defence Team Learning Event Participant Form (DOCX, 12.9 KB)

Your feedback is important. The data collected is anonymous and only identifies your Level One (L1) organization. It will be used for the continued development and effectiveness of future learning events. Aggregate information at the Defence Team wide level and the L1 level (if requested) will be shared internally. You may fill out this paper form and return it to your facilitator or fill out the e-form via the link provided by your facilitator.

If you have further feedback, concerns or questions, please contact Ethics-Ethique@forces.gc.ca and we will respond to you personally. This feedback will not be shared beyond DEP without your consent.

Thank you for participating.

~ The Defence Ethics Programme


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