Contact the Canadian Forces Housing Agency
Emergency after-hours response service
If you have an emergency maintenance issue outside of regular business hours, please contact the Emergency After-Hours Response Service at 1-800-903-2342. Please limit your requests for emergency maintenance to problems that affect health and safety, or that will cause significant damage to the home. See our Emergency After-Hours Response Service page for more information.
Housing Services Centres
Our Housing Services Centres at military housing locations are your first point of contact for housing information and services including allocations, rent information and maintenance.
Contact an HSC office directly:
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Alberta
HSC Cold Lake
The HSC is open Monday, Tuesday, Wednesday and Friday from 8:00 a.m. to 3:45 p.m. and Thursday from 9:00 a.m. to 3:45 p.m., except holidays. Phones are answered Monday, Tuesday, Wednesday and Friday from 7:30 a.m. to 4:00 p.m. and Thursday from 9:00 a.m. to 4:00 p.m.
Housing Services Centre Cold Lake
Building 719 Kingsway
Cold Lake AB T9M 2C2Telephone: 780-594-4325 or 780-840-8000 ext. 8869
Fax: 780-594-2801
Email: cfha-alfc.coldlake@forces.gc.caHSC Edmonton
The Housing Services Centre is open Monday to Friday from 7:30 a.m. to 3:30 p.m., except holidays.
Housing Services Centre Edmonton
158 Arras Avenue
Edmonton AB T5J 4J5Telephone: 780-973-4011 ext. 4342, 4338 & 6367
Email: cfha-alfc.edmonton@forces.gc.caHSC Suffield
The Housing Services Centre is open Monday to Friday from 8:00 a.m. to 4:00 p.m., except holidays.
Housing Services Centre Suffield
19 Edgewood Road
Ralston AB T0J 2N0Telephone: 403-544-4841
Email: cfha-alfc.suffield@forces.gc.caHSC Wainwright
The Housing Services Centre is open Monday to Friday from 7:30 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m., except holidays.
Housing Services Centre Wainwright
Building 188, 2nd floor, Buffalo Rd
Denwood AB T0B 1B0Telephone: 780-842-1363 ext. 1250
Email: cfha-alfc.wainwright@forces.gc.ca -
British Columbia
HSC Comox
The HSC is open Monday to Friday from 7:30 a.m. to 3:30 p.m., except holidays.
Housing Services Centre Comox
5-1625 Military Row
Lazo BC V0R 2K0Telephone: 250-339-1946
Email: cfha-alfc.comox@forces.gc.caHSC Esquimalt
The Housing Services Centre is open Monday, Tuesday, Thursday and Friday from 7:30 a.m. to 3:30 p.m., and Wednesday from 7:30 a.m. to 11:00 p.m., and 12:00 p.m. to 3:30 p.m., except holidays.
Housing Services Centre Esquimalt
1343 Woodway Road
Victoria BC V9A 7K6Telephone: 250-363-4994
Email: cfha-alfc.esquimalt@forces.gc.caThe Housing Services Centre in Esquimalt is also responsible for housing in Masset.
Masset
The HSC Esquimalt is responsible for housing in Masset.
The HSC is open Monday to Friday from 7:30 a.m. to 3:30 p.m., except holidays.
Housing Services Centre Esquimalt
1343 Woodway Road
Victoria BC V9A 7K6Telephone: 250-363-4421
Fax: 250-363-4166
Email: cfha-alfc.esquimalt@forces.gc.ca -
Manitoba
HSC Shilo
The HSC is open Mondays, Tuesdays, Wednesdays, and Fridays from 7:30 a.m. to 4:00 p.m., and Thursdays from 7:30 a.m. to 3:00 p.m., except holidays.
Housing Services Centre Shilo
78 Kingston Avenue
Shilo MB R0K 2A0Telephone: 204-765-3000 ext. 4111
Fax: 204-765-3856
Email: cfha-alfc.shilo@forces.gc.caHSC Winnipeg
The HSC is open Monday to Friday from 8:00 a.m. to 4:00 p.m., except holidays.
Housing Services Centre Winnipeg
642 Wihuri Road (Building 33)
Winnipeg MB R3J 3Y5Telephone: 204-833-2699
Fax: 204-833-2574
Email: cfha-alfc.winnipeg@forces.gc.ca -
New Brunswick
HSC Gagetown
The HSC is open Monday to Friday from 8:30 a.m. to 3:45 p.m., except holidays. Also, on the second Thursday of every month, the HSC opens at 9:00 a.m. instead of 8:30 a.m.
Housing Services Centre Gagetown
15 Hazen Crescent
Oromocto NB E2V 1V3Telephone: 506-446-3930
Email: cfha-alfc.gagetown@forces.gc.ca -
Newfoundland and Labrador
HSC Gander
The HSC is open Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m., except holidays.
Housing Services Centre Gander
127 Sullivan Avenue
Gander NL A1V 1S3Telephone: 709-256-1703 ext. 1291
Fax: 709-256-1708
Email: cfha-alfc.gander@forces.gc.caHSC Goose Bay
The HSC is open Monday to Friday from 8:00 a.m. to 12:00 p.m., and from 1:00 p.m. to 4:00 p.m., except holidays.
Housing Services Centre Goose Bay
381 Banshee Bvld
Goose Bay NL A0P 1C0Telephone: 709-896-6900 ext. 7940
Fax: 709-896-6966
Email: cfha-alfc.goosebay@forces.gc.ca -
Northwest Territories
Yellowknife
For more information on military housing in Yellowknife, please contact the customer services representative in Yellowknife at cfha-alfc.yellowknife@forces.gc.ca.
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Nova Scotia
HSC Greenwood
The HSC is open Monday to Friday from 7:30 a.m. to noon and 1:00 pm to 4:00 p.m., except holidays.
Housing Services Centre Greenwood
83 School Road, Morfee Centre
Greenwood NS B0P 1N0Telephone: 902-765-1294
Fax: 902-765-1274
Email: cfha-alfc.greenwood@forces.gc.caHSC Halifax
The Housing Services Centre is open Monday to Friday from 8:00 a.m. to 12:00 p.m., and 1:00 p.m. to 3:45 p.m., except holidays.
Housing Services Centre Halifax
70 Labrador Avenue
Shearwater NS B0J 3A0Telephone (Maintenance): 902-720-3242
Telephone (Allocations and other inquiries): 902-720-2112
Fax: 902-427-4758
Email: cfha-alfc.halifax@forces.gc.ca -
Nunavut
Iqaluit
For more information on military housing in Iqaluit, please contact the customer services representative in Yellowknife at cfha-alfc.yellowknife@forces.gc.ca.
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Ontario
HSC Borden
The HSC is open Monday to Friday from 8:00 a.m. to 3:00 p.m. (full access) and 3:00 p.m. to 4:00 p.m. (telephone/email access only), except holidays.
Housing Services Centre Borden
51 Somme Boulevard
Borden ON L0M 1C0Telephone: 705-423-2342
Fax: 705-423-7909
Email: cfha-alfc.borden@forces.gc.caHSC Kingston
The HSC is open Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 3:45 p.m., except holidays.
Housing Services Centre Kingston
40 Lundy’s Lane
Kingston ON K7K 5G3Telephone: 613-541-5010 ext. 8116
Email: cfha-alfc.kingston@forces.gc.caHSC North Bay
The HSC is open Monday to Friday from 7:30 a.m. to 12:00 pm and 1:00 p.m. to 4:00 p.m., except holidays.
Housing Services Centre North Bay
16 Duxford Road, Room 110
Hornell Heights, ON P0H 1P0Telephone: 705-494-2011 ext. 2753
Fax: 705-494-2125
Email: cfha-alfc.northbay@forces.gc.caHSC Ottawa
The HSC is open Monday to Friday from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., except holidays.
Housing Services Centre Ottawa
60 De Niverville Private
Ottawa ON K1V 7NBTelephone: 613-990-2985
Fax: 613-998-1647
Email: cfha-alfc.ottawa@forces.gc.caHSC Petawawa
The HSC is open Monday to Friday from 8:00 a.m. to 3:00 p.m., except holidays. Calls and emails are answered from 8:00 a.m. to 4:00 p.m., except holidays.
Housing Services Centre Petawawa
3420 Dundonald Drive
Petawawa ON K8H 2W6Telephone: 613-687-0000
Email: cfha-alfc.petawawa@forces.gc.caHSC Trenton
The HSC is open Monday to Friday from 8:00 a.m. to 4:00 p.m., except holidays.
Housing Services Centre Trenton
1 Rivers Annex
Trenton ON K0K 3W0Telephone: 613-965-3114
Fax: 613-965-3142
Email: cfha-alfc.trenton@forces.gc.ca -
Quebec
HSC Bagotville
The HSC is open Monday to Friday, except holidays, during the following hours:
Winter (October to May): 8:00 a.m. to 12:00 p.m. and 13:00 p.m. to 15:30 p.m.
Summer (June to September): 7:30 a.m. to 12:00 p.m. and 13:00 p.m. to 15:30 p.m.Housing Services Centre Bagotville
1820, Jean-Paul-Desloges Street
Alouette QC G0V 1A0Telephone: 418-677-4000 ext. 7580
Fax: 418-677-7876
Email: alfc-cfha.bagotville@forces.gc.caHSC Montreal
The HSC is open Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m., except holidays.
Housing Services Centre Montréal
105 Salaberry
Saint-Hubert QC J3Y 3Y6Telephone: 450-678-8054 ext. 663-7764
Email: alfc-cfha.montreal@forces.gc.caHSC Valcartier
The HSC is open Monday, Tuesday, Thursday and Friday from 8:00 a.m. to 12:00 p.m., and from 1:00 p.m. to 3:00 p.m.; and on Wednesday from 9:00 a.m. to 12:00 p.m., and from 1:00 p.m. to 3:00 p.m, except holidays.
Housing Services Centre Valcartier
1A Dubé Street
Courcelette QC G0A 1R1Telephone (Maintenance): 418-844-6855
Telephone (Allocations): 418-844-6856
Telephone (General): 418-844-6804
Fax: 418-844-6921
Email: alfc-cfha.valcartier@forces.gc.ca -
Saskatchewan
HSC Dundurn
The Housing Services Centre in Moose Jaw is responsible for housing in Dundurn.
The HSC is open Monday to Friday from 7 a.m. to 4 p.m., except holidays.
Housing Services Centre Moose Jaw
Building 64 – Main Floor
Bushell Park SK S0H 0N0Telephone: 306-694-2255
Email: cfha-alfc.moosejaw@forces.gc.caHSC Moose Jaw
The HSC in Moose Jaw is also responsible for housing in Dundurn.
The Housing Services Centre is open Monday to Friday from 7 a.m. to 4 p.m., except holidays.
Housing Services Centre Moose Jaw
Building 64 – Main Floor
Bushell Park SK S0H 0N0Telephone: 306-694-2255
Email: cfha-alfc.moosejaw@forces.gc.ca
Customer service
Customer feedback is an important indicator of customer satisfaction levels and helps us measure how we are doing and how we can improve. Your input is very important and we are committed to maintaining a high standard of customer service.
Tell us about your customer service experience:
- Customer complaint resolution process - submit an online Complaint / Enquiry form
- Stars of the Canadian Forces Housing Agency program - nominate a Housing Services Centre employee who provided great customer service
General enquiries
Canadian Forces Housing Agency
National Defence Headquarters
Major-General George R. Pearkes Building
101 Colonel By Drive
Ottawa ON K1A 0K2
Telephone: 1-888-459-2342
Email: cfha-alfc@forces.gc.ca
Complaint / Enquiry online form
Teletypewriter (TTY): 1-800-467-9877
Fax: 613-998-8060
Media enquiries
Media representatives can contact the Department of National Defence Media Liaison Office by email at mlo-blm@forces.gc.ca or by phone at 613-904-3333.
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