Contact the Canadian Forces Housing Agency

Emergency after-hours response service

If you have an emergency maintenance issue outside of regular business hours, please contact the Emergency After-Hours Response Service at 1-800-903-2342. Please limit your requests for emergency maintenance to problems that affect health and safety, or that will cause significant damage to the home. See our Emergency After-Hours Response Service page for more information.

Housing Services Centres

Our Housing Services Centres at military housing locations are your first point of contact for housing information and services including allocations, rent information and maintenance.

Contact an HSC office directly:

Customer service

Customer feedback is an important indicator of customer satisfaction levels and helps us measure how we are doing and how we can improve. Your input is very important and we are committed to maintaining a high standard of customer service.

Tell us about your customer service experience:

General enquiries

Canadian Forces Housing Agency
National Defence Headquarters
Major-General George R. Pearkes Building
101 Colonel By Drive
Ottawa ON K1A 0K2

Telephone: 1-888-459-2342
Complaint / Enquiry online form
Teletypewriter (TTY): 1-800-467-9877
Fax: 613-998-8060

Media enquiries

Media representatives can contact the Department of National Defence Media Liaison Office by email at or by phone at 613-904-3333.

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