Working at the Canadian Forces Housing Agency

We manage Department of National Defence housing at locations across Canada and we have employees at all locations, except Masset, Dundurn and Iqaluit. We have close to 200 employees at our Housing Services Centres across Canada and 100 employees at our Head Office in Ottawa.

Where we're located

• National Capital Region: Head Office
• Alberta: Cold Lake, Edmonton, Suffield, Wainwright
• British-Columbia: Comox, Esquimalt, Masset
• Manitoba: Shilo, Winnipeg
• New Brunswick: Gagetown
• Newfoundland and Labrador: Gander, Goose Bay
• Northwest Territories: Yellowknife
• Nova Scotia: Greenwood, Halifax
• Nunavut: Iqaluit
• Ontario: Borden, Kingston, North Bay, Ottawa, Petawawa, Trenton
• Québec: Bagotville, Montréal, Valcartier
• Saskatchewan: Dundurn, Moose Jaw

Visit our military housing locations page for more information.

About the Canadian Forces Housing Agency (video)

Housing project management (technical services)

• Manage construction projects and contracts
• Perform home inspections
• Help customers resolve technical housing issues
• Evaluate and update information on the condition of the housing units
• Apply directives, instructions and guidelines

Customer service

• Deliver front line service to customers, applicants and contractors
• Allocate housing units to customers
• Help resolve customer issues and complaints
• Coordinate appointments with customers, technical staff and contractors
• Create work orders and purchase orders

Finance and administration

• Provide administrative, financial and human resources support services
• Prepare financial analyses and reports
• Prepare budgets
• Process rent payments
• Give financial information and services to managers, staff and customers

We have a strong reputation for exceptional customer service, professionalism and passion in improving the quality of life of our occupants. We accomplish this through sustained improvement efforts guided by Excellence Canada’s organizational excellence certification program. Over the years, we have achieved progressive levels of certification. Our most recent achievements include Platinum Level certification for the Excellence, Innovation and Wellness (EIW) Standard for Canada and a Canada Award for Excellence®.