CADET365 - Onboarding with a personal computer using a telephone number for authentication

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Please note: It is HIGHLY RECOMMENDED you have Chrome or Edge installed and use it for the onboarding process.

  1. On your PC, sign into Cadet365.
    1. If the page does not automatically pop up, open a private browsing window;
    2. This is called “Incognito Mode” on Chrome (go to the upper right corner of the screen with “...” and select new private window) and enter the link (https://www.office.com/?auth=2) there.
  2. Enter your Cadet365 account information and click "Sign in".
    1. Staff: Enter your CCONet account credentials.
    2. Cadets: Enter the email and temporary password that was supplied with your onboarding email.
  3. You will be prompted to accept Cadet365 Terms and Conditions. Click "CJCR-Terms of Use" to expand it. You will have to scroll down manually to click “Accept”. 
  4. There will be a screen with “More information required.” click “Next”.
  5. You will be asked to Authenticate through the Microsoft Authenticator application; however, click “I want to set up a different method”.
  6. Select “Phone” from the drop down menu, and click “Next”.
  7. Enter your telephone number. Be sure to select Canada (+1), if not it may delay the phone call.
  8. You will then receive a call. Listen to the prompt and press the “#” key. The authenticator page will know you answered the call.
  9. You will now be called at that phone number every time you have to login into Cadet365.
  10. You will be asked for a 2nd Authentication method, click on "I want to set up a different method"
    1. Choose "Security questions";
    2. Choose a question for each line and provide an answer;
    3. Click on "Next".
  11. You will then be asked to update your password. Your current password is the one supplied with your onboarding email.
  12. The Cadet365 platform will load and you are successfully onboarded!

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For the best experience on CADET365

We recommend that you download Teams and OneNote apps.

Click on the link, then download and follow the login steps.

The links to download the apps will take you outside the Government of Canada network.

Question? Contact us! 

First, visit the FAQs page to see if we already answered your question.

Call us toll-free at : 1-855-252-8082

Email us at : it@cadets.gc.ca

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