IT Frequently Asked Questions

A Cadet365 Device computer is a managed cloud device provided by the CJCR Gp IT SMC that has a more streamlined approach to cloud services. Unlike CCO Net Devices, cloud devices allow users that have a cloud account to log in, this includes adult staff and cadets and volunteers. All Cadet365 services including email are accessible from cloud devices, while internal CCO Network services are currently only available using Azure Virtual Desktop (AVD). The purpose of a cloud device is to provide an asset to staff, volunteers and cadets with the ability to access Cadet365 services, and emails without the overhead of a CCO Net device.

For a Cadet365 Device to be useful at your Corps/Sqn, you need to have an open Internet connection. This can be Wi-Fi or wired but cannot be a CCO Network, DWAN or GPNet connection as found in many DND facilities.

Currently, you must retain at least one CCO Network computer which allows for VPN access to the internal on-premises CCO Network.

You can request conversion of an existing CCO Net computer to a Cadet365 Device by following the link below and filling out information about the computer you wish to convert. You will need information from the CJCR Gp asset label or serial number on the computer. When approved, you will be contacted, and the conversion will be done remotely requiring minimal input from the user.

Cadet365 Device Conversion Request (You are now leaving Canada.ca. Link accessible only on Cadet365)

Once the conversion command is sent to the device, the process will start the next time the computer connects to the CCO Network. The process can take up to an hour on a good Internet connection. For best results, have the computer connected to the fastest Internet connection you can.

Before converting to a Cadet365 Device, you need to back up your files to another storage location. Cadet365 OneDrive for personal files, and SharePoint/Teams for unit files would be a safe location for this purpose and give you the benefit of having access wherever you need it.

Converting back is not so easy, the device would need to be sent back to your region Desktop Support to be re-imaged.

Yes. Cadet365 can be used with both your personal or CCO devices, from laptops to phones and tablets. Users accessing through their personal devices will have access to all tools, including MS Teams and will reduce the strain on the networks. If using a CCO Net device, you will require VPN connection, or be on-site, in order to access Cadet365. 

With the implementation of Cadet365 to all Corps/Sqn staff and cadets, there is now one single authorized platform.

• Promote the use of Canada.ca/cadet-365 for resources and training.
• Be familiar with CJCR Gp O 6003-2, Acceptable Use of Virtual Engagement Platforms.

Yes. Refer to the Microsoft user guide. (You are now leaving the Government of Canada website)

Yes. Refer to the Microsoft user guide. (You are now leaving the Government of Canada website)

The only supported application is Outlook for desktop, mobile or web.

Public Sharing Link Procedure

Staff can share files publicly from Cadet365 using a file share library that has been connected to Corps/Squadron Staff Teams, and select regional/national Teams. This functionality will allow staff to share files via a public sharing link through e-mail, on Sway, or through a messaging service.

Selected Teams now have a tab called “Public Documents” in the General channel. All members in a Team have access to this tab.

Generally, a Corps/Squadron staff member will only see one folder. However, if an individual is a member of multiple Teams that own a public sharing folder, they will see folders for all Teams that they are a part of regardless of what Team they are currently working in.

To use the folder:

1. Ensure that the file you are intending to share contains Unclassified information only! (You are now leaving the Government of Canada website)

2. Open the file folder and upload a file using any file common upload method (usually using the upload button or drag-and-drop).

3. Once the file is in the folder, click on the ellipses (three dots beside the file), and select “Copy Link”.

4. You will be taken to the following screen where you can copy the share link. The default settings will allow a file to be shared for 60 days using a link that will allow anyone with that link to view the document.

5. If you would like to modify these setting you can click on the “Anyone with this link can view” button to get to the following options.

1. Within Cadet365 “People in DND – Cadets with the link” and “People with existing access” are the same thing. These are not public sharing options, and may mean there is a better location where the file should go.
2. Select “Allow editing” if you want to collaborate on the file with a partner or sponsor, or want to have your cadets/parents enter information (remember that this also means information can be deleted!).
3. To share with a specific audience, click on “Specific People” and enter the email address(es).
4. Select “Set Password” on the file if you are trying to share with a specific person or group of people.
5. The link expiry date can be modified to a date that is less than 60 days from the date of sharing. This date cannot be extended, if a longer period of sharing is required, the file will need to be shared again.
6. Select ”Block download” if you want to ensure that people can only view the file, but not take a copy of it.
7. Click “Apply” to return to the previous options screen.

6. You will be brought to this screen to copy your link. 

7. Click the “Copy” button and paste the link in a location of your choice.

Information in Teams can be cached for up to 60 days, to help new information update, clear your Teams cache on each of your devices. (You are now leaving the Government of Canada website)

Learn how to clear your Teams cache on each of your devices. (You are now leaving the Government of Canada website)

Cadet365 can be accessed from the following countries: Canada, United States, United Kingdom, Australia and New Zealand. If you require access while outside of these countries in support of cadets activities, please contact the chain of command.