IT Support and Resources

Live Network and Application Status

You can now view the live status of our network and applications. If you're having technical problems, check here first to see if it is something wrong on our end.

IT Support Hours

The Service Desk is open 0800 to 2100 Monday-Friday, for all time zones.
E-mail is preferred for requests, and telephone for technical support.

Email: IT@Cadets.gc.ca

Cadet365 is coming to a device near you

To support the Cadets and Junior Canadian Rangers (CJCR), the program is rolling out CADET365, a Microsoft Office 365 platform, to all personnel in a phased approach.

Find out more about CADET365

Resources

Services and applications

View the full catalogue of CCO IT services and applications and consult the associated documentation.

CCO Net

Learn about the Canadian Cadet Organizations Network (CCO Net) and how to access it. Read our Frequently Asked Questions and obtain troubleshooting help.

Computers and Equipment

How staff of the CCO can learn more about the IT equipment to assist them with their work.

Digital Skills

Learn how to get the most out of CCO IT. This blog-style series of articles addresses digital topics and skills relevant to CCO adult staff.

IT Security and Cyber Awareness

General IT security information and some handy guides and infographics you can download and print.

Mandatory Windows 10 Update

Information for the update of Windows 10

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