CCO Net Via Remote Desktop

The Canadian Cadet Organizations Network (CCO Net) can be accessed in one of four ways:

  1. Using a CCO Net computer and a cabled CCO Net connection
  2. Using a CCO Net computer and a Virtual Private Network (VPN) connection
  3. Using a personal device and Remote Desktop via the Web browser
  4. Using a personal device and Remote Desktop via the Application (Windows or other)

Instructions for all four methods can be found in the CCO Connection Guide.

This page will focus on the third and fourth methods (Remote Desktop) and describe some of the features and limitations of Remote Desktop.

Remote Desktop – Context and Purpose

Remote Desktop Services (RDS, or simply Remote Desktop) is a system that allows a user to remotely take over control of a computer. It is a way for CCO staff to access CCO Net, which is a secured Protected A network, without needing a CCO Net computer.

Remote Desktop allows users to access CCO Net resources such as email (@Cadets.gc.ca), FORTRESS, SharePoint, and any other application available on CCO Net.

Remote Desktop should not be used to access tools that are already available from the open Internet, such as the Defence Learning Network (DLN) Learning Management System or any virtual teleconference tools such as Microsoft Teams, Cisco Webex, etc. Using such applications through the Remote Desktop will negatively affect system performance.

Remote Desktop – New Features (2016 version)

In 2020, the CCO upgraded to Remote Desktop Services (RDS) version 2016. This has enabled several new features, including:


Table

Method of Connecting to CCO Net

 

 

 

Feature 

Web Access (Remote Desktop Web Client)

Remote Desktop Windows Application

Remote Desktop on Android

Remote Desktop on iPhone

Remote Desktop on iOS

CCO Net Computer (Either cabled connection or VPN) 

Save as PDF

Yes

Yes

Yes

Yes

Yes

Yes

Printing (to PDF)

 

No

No

No

No

No

Yes

Printing (to a local printer)

No

Yes

No

No

No

Yes, if it is a CCO printer

Desktop session is saved

Yes

Yes

Yes

Yes

Yes

Yes

Outlook settings (e.g. signature block) are saved

Yes

Yes

Yes

Yes

Yes

Yes

Common Tasks with Remote Desktop

Known Issues and Limitations

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