Medals contacts

Contacts to apply for a medal, replace a medal or ask a question about Canadian military medals and honours.

Directorate of Honours and Recognition

Contact the Directorate of Honours and Recognition to apply for a replacement or initial issue medal for retired or deceased Forces members.

For all questions about individual honours:

Directorate of Honours and Recognition
National Defence Headquarters
101 Colonel By Dr
Ottawa ON K1A 0K2

By phone: 1-877-741-8332 (toll free Mon-Fri 8 am to 4 pm Eastern Time)

apply for the Canadian Volunteer Service Medal for Korea (CVSMK)
submit a nomination for Canadian orders, decorations and commemorative medals
get a replacement of insignia for Canadian orders, decorations and commemorative medals

Chancellery of Honours
Rideau Hall
1 Sussex Dr
Ottawa ON K1A 0A1

By phone: 1-800-465-6890 (toll free)

Contact Veterans Affairs Canada to replace lost Second World War and Korean conflict medals (with the exception of the CVSMK):

Honours and Awards
Veterans Affairs Canada
66 Slater St Suite 1411
Ottawa ON K1A 0P4

By phone: 1-866-522-2122 (toll free)

Contact Library and Archives Canada to get information from a military service file or a statement of military service:

Library and Archives Canada
Personnel Record Unit (PRU)
395 Wellington St
Ottawa ON K1A 0N3

By phone: 1-866-578-7777 (toll free)

Contact the Release and Benefits Administration (RBA) to obtain a Canadian Forces service pins or a Certificate of service (CF 54):

Release Benefits Administration (RBA)
National Defence Headquarters
101 Colonel By Dr
Ottawa ON K1A 0K2

Contacts for historical medals
Apply for the Veteran’s Service Card (VSC) or contact the Veteran’s Service Card Team
CFOne military identification card for retired members of the Regular or Reserve Force