Employment Insurance contact information for trustees 

Applicable for employer bankruptcies only.

When a company declares bankruptcy, a trustee is appointed to oversee the company’s finances. During the bankruptcy process, the employer may owe dividend payments to former employees.

Contacting a bankruptcy coordinator

If you’re a trustee who needs to issue dividend payments for an Employment Insurance (EI) claimant, send an email to esdc.ien.agfq.ei.ag.bec.gd-gd.cteo.co.ae.corq.rei.edsc@servicecanada.gc.ca.

In your email, please provide:

  • your name and company
  • the employer company name
  • the date of bankruptcy

Note: Never include a social insurance number in your email.

An EI bankruptcy coordinator will follow up to discuss timeframes for completion and obtain any additional information.

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From:

2026-03-20