Minister Duclos provides an update on Canada.ca during National Public Service Week
News Release
Making it easier to find and access government information and services online
June 16, 2016 Gatineau, Quebec Employment and Social Development Canada
The Government of Canada is modernizing its web presence by consolidating 1,500 existing websites into a single user-centric website—Canada.ca—and is making the online experience faster, seamless and as secure as possible.
Canada.ca makes it easier to find and access government information and services anywhere and anytime, using computers, tablets and smart phones, and puts the needs and interests of the public first. The website is organized by topics and tasks most requested by the public, and the improved search function allows users to quickly find what they are looking for.
As the Government moves forward in standardizing, consolidating and modernizing its web systems, the Public Service is hard at work sharing expertise, knowledge and information in order to best deliver the improved and integrated website. All existing web content will continue to be available to the public, and continues to be migrated in phases from approximately 90 government departments, agencies and institutions.
To deliver the enhanced online presence, the Government of Canada is working with private sector industry leaders and procured a best-in-class suite of cloud-based, enterprise solutions. People using the new Canada.ca will benefit from faster access to information, improved user experience and increased security.
The initiative is a leading example for government priorities related to openness, transparency and improved services. It provides the foundation for modern digital communication and improved digital-by-default service delivery by using leading tools to make it easier for the public to find the services they need. Additionally, it facilitates engagement in a way that the public expects, and will make it easier for them to find and participate in their government.
Visit and discover Canada.ca as themes evolve and new topics are added.
Quick Facts
- The Government of Canada announced the Web Renewal Initiative in the fall of 2013 and launched the first iteration of Canada.ca in December of the same year.
- Canada.ca is managed by Service Canada.
- Through open and transparent processes, the Government of Canada awarded contracts to Hootsuite in 2014 to administer the social media accounts of over 90 departments and agencies, and to Adobe Systems Canada in 2015 to manage, support and operate the Managed Web Service for Canada.ca.
- The new Managed Web Service improves website functionality through a suite of tools that provide content management and web analytics, and a distribution network that will improve security, responsiveness and availability.
- Phased content migration from approximately 90 government departments, agencies and institutions began in April 2015, and is ongoing.
- There were over 10 million visits to the site from December 2015 to May 2016.
Quote
“Canadians expect their Government to adapt to new technologies and to provide up-to-date and reliable information about their services and programs. As we continue to develop and improve the website, Canada.ca is becoming a central hub for Government of Canada information. I am proud of the innovative work the Public Service is doing to bring the public the information they deserve using the very best in modern technology. ”
– Minister Duclos, Minister of Families, Children and Social Development
“With Canada.ca, the Government of Canada is leading the way in a digital transformation that is significantly enhancing how citizens, businesses and visitors interact with the Federal Government. Adobe is proud and honoured to be a part of this pivotal initiative that will help deliver digital experiences that matter to Canadians.”
- John Mellor, Vice President, Strategy, Business Development & Marketing, Adobe
“Hootsuite is very proud to be working with ESDC, and to deliver the first Government of Canada-wide hosted solution for social media account management. The Hootsuite Enterprise solution complements the goal of Canada.ca to develop common, centralized approaches to service delivery, to innovate, and to deliver citizens relevant, real-time information and announcements concerning government services, programs, and activities.”
– Chris Saniga, VP Customer Success, Hootsuite.
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Contacts
Media Relations Office
Employment and Social Development Canada
819-994-5559
media@hrsdc-rhdcc.gc.ca
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