Guidance on the Accessible Canada Regulations
These guidance documents will help federally regulated entities understand the planning and reporting requirements set by the Accessible Canada Regulations. They also contain additional tips, best practices, and resources that may inspire entities to go farther in eliminating barriers to accessibility.
This page contains links to each of the guidance documents on the Accessible Canada Regulations. It also contains links to optional templates, annexes, and other materials. Links to additional guidance and resources will be available throughout 2022.
The regulations set different deadlines by which different federally regulated entities must publish their first accessibility plans. These deadlines depend on the entities’ function and size. Entities should keep these deadlines in mind as they plan their consultations.
- Government entities – including departments, agencies, Crown corporations, or government-related entities such as the Canadian Forces or Parliamentary entities: by December 31, 2022
- Large federally regulated private sector entities with an average of 100 or more employees: by June 1, 2023
- Small federally regulated private sector entities with an average of between 10 and 99 employees: by June 1, 2024
Read sections 1, 2 and 3 of the Accessible Canada Regulations to learn which entities may be exempt from these requirements.
Who this guidance is for
These guidance documents are intended for those to whom the Accessible Canada Act (ACA) applies, including:
- Government of Canada entities, including departments and agencies
- Crown corporations
- every portion of the federal public administration designated under subsection 7(3) of the ACA
- the Canadian Forces
- parliamentary entities
- federally regulated private sector entities
Guidance and resources
- Accessibility plans
- Consulting persons with disabilities
- Descriptions of feedback processes
- Simple, clear and concise language
- Alternate formats
- Progress reports
- Frequently asked questions about the Accessible Canada Regulations
If you have questions or comments about these guidance documents, please contact the Accessible Canada Directorate at email@example.com
If you have questions or comments about the Accessible Canada Regulations, including about how they will be enforced, please contact the office of the Accessibility Commissioner. The Commissioner’s office is open Monday to Friday, 8:00AM to 8:00PM (Eastern Time). You can contact the Commissioner’s office by the following means:
- Toll Free: 1-888-214-1090
- TTY: 1-888-643-3304
- Canada Video Relay Service (VRS)
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