Introduction
Official title: Employment Insurance Monitoring and Assessment Report for the fiscal year beginning April 1, 2024 and ending March 31, 2025: Introduction
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List of abbreviations
This is the complete list of abbreviations for the Employment Insurance Monitoring and Assessment Report for the fiscal year beginning April 1, 2024 and ending March 31, 2025.
- ACG
- Apprenticeship Completion Grants
- ADR
- Alternative Dispute Resolution
- AI
- Artificial Intelligence
- AIG
- Apprenticeship Incentive Grants
- B/C
- Benefits-to-Contributions
- B/U
- Beneficiary-to-Unemployed (rate)
- B/UC
- Beneficiary-to-Unemployed Contributor (rate)
- BDM
- Benefits Delivery Modernization
- CAL
- Canada Apprenticeship Loans
- CEEDD
- Canadian Employer-Employee Dynamics Database
- CCB
- Compassionate Care Benefits
- CCDA
- Canadian Council of Directors of Apprenticeship
- CEIC
- Canada Employment Insurance Commission
- CEIFB
- Canada Employment Insurance Financing Board
- CFP
- Call for Proposals
- CIRNAC
- Crown-Indigenous Relations and Northern Affairs Canada
- COLS
- Community Outreach and Liaison Service
- CPI
- Consumer Price Index
- CPP
- Canada Pension Plan
- CRA
- Canada Revenue Agency
- CRF
- Consolidated Revenue Fund
- CSO
- Citizen Service Officers
- CWDP
- Community Workforce Development Program
- CX
- Client Experience
- EAS
- Employment Assistance Services
- EB
- Employment Benefits
- EBSM
- Employment Benefits and Support Measures
- ECC
- Employer Contact Centre
- EDI
- Equity, Diversity and Inclusion
- EI
- Employment Insurance
- EI-A
- Employment Insurance Regular Benefits - Apprentices
- EIACC
- Employment Insurance Appeals Consultative Committee
- EICS
- Employment Insurance Coverage Survey
- ELMLP
- Education and Labour Market Longitudinal Platform
- eROE
- Electronic Record of Employment
- ES
- Employment Services
- ESDC
- Employment and Social Development Canada
- FS
- Family Supplement
- FTE
- Full-Time Equivalent
- FY
- Fiscal Year
- G7
- Group of 7
- GC
- Government of Canada
- GDP
- Gross Domestic Product
- HCCS
- Hosted Contact Centre Solution
- HR
- Human Resources
- IBD
- Integrity-by-Design
- IC
- Individual Counselling
- IQF
- Individual Quality Feedback
- ISET
- Indigenous Skills and Employment Training
- IVR
- Interactive Voice Response
- IWW
- Integrated Workload and Workforce
- JCP
- Job Creation Partnership
- KPI
- Key Performance Indicators
- LFS
- Labour Force Survey
- LMDA
- Labour Market Development Agreements
- LMI
- Labour Market Information
- LMIA
- Labour Market Impact Assessment
- LMP
- Labour Market Partnerships
- LTU
- Long-Term Unemployed
- MIE
- Maximum Insurable Earnings
- MSCA
- My Service Canada Account
- MUS
- Monetary Unit Sampling
- NEET
- Not in Employment, Education or Training
- NERE
- New Entrant and Re-Entrant
- NESI
- National Essential Skills Initiative
- NHQ
- National Headquarters
- NIS
- National Investigative Services
- NOC
- National Occupation Classification
- OAS
- Old Age Security
- OASIS
- Occupational and Skills Information System
- OECD
- Organisation for Economic Co-operation and Development
- p.p.
- Percentage point
- PAAR
- Payment Accuracy Review
- PCIC
- Parents of Critically Ill Children
- PCS
- Post Call Survey
- PEAQ
- Processing, Excellence, Accuracy and Quality
- PPE
- Premiums-paid Eligible Individuals
- PRAR
- Processing Accuracy Review
- PRP
- Premium Reduction Program
- PSPC
- Public Services and Procurement Canada
- PT
- Provinces and Territories
- QPIP
- Quebec Parental Insurance Plan
- R&I
- Research and Innovation
- RAIS
- Registered Apprenticeship Information System
- RN
- Registered Nurse
- ROE
- Record of Employment
- RPA
- Robotics Processing Automation
- SCC
- Service Canada Centre
- SCT
- Skills and Competency Taxonomy
- SD
- Skills Development
- SD-A
- Skills Development - Apprentices
- SD-R
- Skills Development - Regular
- SE
- Self-Employment
- SEAQ
- Service, Excellence, Accuracy and Quality
- SEPH
- Survey of Employment, Payrolls and Hours
- SFS
- Skills for Success
- SIN
- Social Insurance Number
- SIP
- Sectoral Initiatives Program
- SIR
- Social Insurance Register
- SM
- Support Measures
- SME
- Small and medium enterprise
- SRI
- Service Referral Initiative
- SRS
- Simple Random Sampling
- SST
- Social Security Tribunal
- STDP
- Short-Term Disability Plan
- SUB
- Supplemental Unemployment Benefit
- SWSP
- Sectoral Workforce Solutions Program
- TES
- Targeted Earning Supplements
- TFW
- Temporary Foreign Worker
- TIS
- Telephone Interpretation Service
- TRF
- Targeting, Referral and Feedback
- TTY
- Teletypewriter
- TWS
- Targeted Wage Subsidies
- UTIP
- Union Training and Innovation Program
- VBW
- Variable Best Weeks
- VER
- Variable Entrance Requirement
- VET
- Vocational Education and Training
- VRI
- Video Remote Interpretation
- VRS
- Video Relay Service
- WCAG
- Web Content Accessibility Guidelines
- WISE
- Work Integration Social Enterprises
- WWC
- Working While on Claim
As required under Section 3 of the Employment Insurance Act, the Canada Employment Insurance Commission is pleased to present this report to Parliament. Its purpose is to monitor and assess the impact and effectiveness of the benefits and other supports offered under the Employment Insurance (EI) program. This report aims to provide a clear understanding of how EI impacts the Canadian economy and how it supports the needs of workers across the country.
The Employment Insurance program
The EI program provides temporary income support to eligible individuals who are unemployed and have contributed to the program in order to partially replace employment income. Benefits help claimants while they search for work, pursue training to improve their skills (if referred by a designated authority under Section 25 of the Employment Insurance Act) or are absent from work due to specific life circumstances.Footnote 1
EI is delivered through 2 major components:
- EI Part I, which provides direct temporary income support through EI regular benefits, fishing benefits, Work-Sharing benefits and special benefitsFootnote 2
- EI Part II, which provides Employment Benefits and Support Measures (EBSMs). These include services delivered through Labour Market Development Agreements (LMDAs) as well as the Indigenous Skills and Employment Training program (ISET) program
Together, the income benefits offered under EI Part I and the EBSMs offered under EI Part II support workers across Canada as they navigate through employment transitions.
EI regular benefits provide temporary income support to partially replace lost employment income for eligible claimants, helping them as they look for a new job and remain active in the labour force. To qualify, individuals must have accumulated a minimum number of hours of insurable employment, paid EI premiums, and had a valid job separation. They must also be available for and actively seeking work to receive benefits.
EI fishing benefits are provided to qualifying self-employed fishers who are actively seeking work. Unlike regular benefits, eligibility is based on earnings from fishing rather than hours of insurable employment.
Work-Sharing is an employee-retention program designed to help employers and employees avoid layoffs during temporary reductions in normal business activity that are beyond an employer's control. Eligible workers in a work unit agree to reduce and share working hours equally while the employer recovers. In return, these workers receive EI Work-Sharing benefits to partially compensate for their reduced working hours.
EI special benefits provide support to employees and self-employed persons who have to take leave from work due to specific life circumstances, such as illness, pregnancy, childbirth, caring for a newborn or a newly adopted child, or the care of a critically ill or injured family member or someone requiring end-of-life care.
Employment Benefits and Support Measures (EBSM) are services delivered under EI Part II and help individuals prepare for, find, and maintain employment. Through LMDAs, provinces and territories create and administer the programs that deliver these services, while the Government of Canada provides pan-Canadian programming. This includes the Indigenous Skills and Employment Training (ISET), delivered by Indigenous organizations to support skills development and employment outcomes for Indigenous peoples.
Recent changes to the Employment Insurance program
Budget 2024 announced an extension of the temporary seasonal measure until October 2026. This measure provides up to 5 additional weeks of EI regular benefits, for a maximum of 45 weeks, to eligible seasonal workers residing in one of 13 EI regions.
In February 2025, the Government of Canada introduced an EI pilot project to test the effectiveness of providing a one-time credit of 300 hours of insurable employment to support EI claimants affected by lengthy evacuations due to 2024 wildfires. The pilot project targeted claimants in Jasper, Alberta and Bunibonibee Cree Nation, Manitoba, who established a claim between July 21, 2024 and July 19, 2025.
In March 2025, the Government of Canada also introduced an EI pilot project to test temporary measures in response to major changes in economic conditions. The initiative aimed to provide additional income support and financial stability for workers impacted following the imposition and ongoing threat of tariffs. Measures being tested under this pilot project include:
- waiving the one-week EI waiting period
- suspending the rules around treatment of monies paid on separation, including severance pay
- providing 20 additional weeks of EI benefits to long-tenured workers
- adjusting the regional unemployment rates up by 1 percentage point in all EI regions, to a maximum of 13.1%, with no region at an unemployment rate of less than 7.1%. This measure applied to claims with a benefit period that began between April 6, 2025 and October 11, 2025
Additionally, this pilot project introduced temporary Work-Sharing measures to support employers that experienced a decline in business activity attributable to the threat or potential realization of tariffs. These measures include:
- expanding eligibility requirements for employers and employees
- extending the maximum duration of a Work-Sharing agreement from 38 to 76 weeks
- waiving the requirement to serve a cooling-off period between successive agreements
Legislation was also passed in June 2024 to create an Employment Insurance adoption benefit, providing up to 15 weeks of shareable benefits to eligible parents, along with a corresponding job-protected leave under the Canada Labour Code (Code) for employees in federally regulated workplaces. The new benefit and leave will be available to parents through adoption or surrogacy and will come into force on a date to be fixed by order of the Governor in Council.
Other recent changes to the EI program, including all measures from EI Part I and Part II in response to tariffs, will be reported on in future Monitoring and Assessment Reports once they have been fully implemented and impacts have been assessed.
The Canada Employment Insurance Commission
The Canada Employment Insurance Commission (CEIC) has a legislated mandate to monitor and assess the EI program. It also oversees a research agenda that supports the preparation of the annual EI Monitoring and Assessment Report. At the end of each fiscal year, the CEIC submits this report to the Minister of Employment and Social Development (the Minister), who then tables it in Parliament.
The CEIC is composed of 4 members, 3 of whom are voting members representing the interests of workers, employers and the federal government. The Commissioner for Employers and the Commissioner for Workers are appointed to renewable terms of up to 5 years and represent their respective groups' interests in policy development and program delivery related to EI and the labour market. The Deputy Minister of Employment and Social Development Canada (ESDC) represents the federal government and serves as Chairperson of the CEIC. The Senior Associate Deputy Minister of ESDC serves as Vice-Chairperson and holds voting privileges only when acting on behalf of the Chairperson.
The CEIC makes regulations under the Employment Insurance Act, with the approval of the Governor in Council. It plays a central role in overseeing the EI program by reviewing and approving policies related to its administration and delivery. ESDC and Service Canada carry out EI program operations on behalf of the CEIC.
The CEIC also ensures the financial transparency of the EI program. Each year, it commissions an EI premium report from the Chief Actuary and prepares a summary report, which are both provided to the Minister and the Minister of Finance for tabling in Parliament. The Actuarial Report is also used by the CEIC to set the maximum insurable earnings, as required by legislation. Since 2017, the CEIC has been responsible for setting EI premium rates using a 7-year-break-even mechanism.
The CEIC advises on EI appeal decisions brought before the Federal Court of Appeal. The Commissioner for Employers and the Commissioner for Workers serve on a tripartite committee with the Chair of the Social Security Tribunal. This committee is consulted by the Minister regarding Governor in Council appointments to the Tribunal's EI section.
The report
ESDC and Service Canada produce the Employment Insurance Monitoring and Assessment Report under the direction and guidance of the CEIC. The report provides a comprehensive analysis of the impact and effectiveness of the EI program, using sources such as EI administrative data, Statistics Canada survey data, internal and external analytical reports, and peer-reviewed evaluation studies.
- Chapter 1 examines the state of the Canadian economy and labour market in 2024-25
- Chapter 2 analyzes the usage, impact and effectiveness of EI Part I benefits during this period
- Chapter 3 reviews the supports delivered under EI Part II through Employment Benefits and Support Measures
- Chapter 4 presents information on EI program administration and service delivery