Records of Employment on the Web brochure

What is ROE Web?

The Record of Employment on the Web (ROE Web) is a secure, easy-to-use online application that allows you to create, submit, retrieve, and amend 53-week ROEs on the Internet.

Benefits for your business

Increases productivity and saves time - ROE Web allows you to submit up to 1,200 ROEs at once. Achieve additional efficiencies by using compatible payroll software or your own data interface to exchange data with ROE Web.

Provides flexibility - Using ROE Web allows you to align ROE issuance with your pay cycle.

Reduces paper burden and saves money in administration, storage, and postage - With ROE Web, you no longer need to order or store paper ROE forms or to send copies to Service Canada, and you are not required to print paper copies for your employees.

Improves the quality and accuracy of ROEs - Using ROE Web, your ROEs are instantly validated, which means more accurate data and fewer phone calls and requests for payroll information from Service Canada.

Benefits for your employees

Quicker payments - An electronic ROE facilitates processing of EI claims, which results in faster service for your employees when they need it most.

Always available online - Employees with a My Service Canada Account can view and print copies of their ROEs, anytime

Register for ROE Web today!

1. Sign-in - The Primary Officer (PO), the person who will manage the ROE Web account on behalf of the organization, must create a profile and input the organization details including the Canada Revenue Agency (CRA) Business Number.
2. Validate - The PO must authenticate his/her identity. Online authentication is fast and easy using a CRA account. Authentication can also be done in person at a Service Canada Centre by providing two pieces of identification (one with a photo).
3. Activate - Enter the authorization code that Service Canada mailed to the business owner or chief executive officer, and accept the ROE Web agreement to start using ROE Web.

If you use a payroll service provider - Contact your provider to determine which electronic ROE service is available to you.

If you use payroll software - Contact your software vendor to check if the version you are using is compatible with ROE Web.

If you issue a large number of ROEs - Enquire about the customized solution to transfer ROEs electronically.

For more information and to register for ROE Web

• Click: servicecanada.gc.ca/roeweb
• Call: 1-800-367-5693 (Employer Contact Centre)
• TTY: 1-855-881-9874
• Visit a Service Canada Centre