Apply for funding for the In-Home Support Pilot Project stream of the Age Well at Home initiative

From: Employment and Social Development Canada

On this page

  1. Application period
  2. Description of the funding
  3. Objectives
  4. Eligibility
  5. How we assess your application
  6. Steps to apply
  7. After you’ve applied
  8. Contact us
  9. Glossary

Application period

You can apply between June 8, 2022 at noon and July 22, 2022 at 3:00 PM Eastern Daylight Time (EDT).

Description of the funding

The Age Well at Home (AWAH) is a federal funding initiative. After a lifetime of hard work, seniors want to live healthy, safe, and independent lives. Seniors want to stay at home, in the communities that support them, for as long as possible. They also want to increase their sense of belonging and connection to their communities, but this can become difficult as they age. This leads many vulnerable seniors to move to supportive care (such as a senior’s home) sooner than they would have needed to if they had adequate support at home. Low-income and otherwise vulnerable seniors may be particularly at risk.

In-Home Support Pilot Project is a stream of the AWAH initiative. This stream funds eligible organizations across Canada with experience delivering one or more of a specific list of volunteer-based services to seniors. Organizations need to provide at least 1 of the following eligible practical support services to low-income and otherwise vulnerable seniors in a local area (see glossary for key terms), as well as help seniors navigate and access eligible services provided by other local organizations.

Eligible services are:

  • light housekeeping (for example laundry, cleaning)
  • meal delivery and/or preparation
  • home maintenance (for example repairs, yard work, lawn mowing)
  • transportation (for example to appointments, errands)
  • snow removal
  • volunteer drop offs (for example groceries, medication, pet supplies), and
  • friendly visiting in the home

Note: Extra consideration will be given to organizations planning to deliver multiple services.

Note: Projects are expected to rely on volunteers to deliver services, unless there are exceptional circumstances that make it impossible to deliver a service without paid support.

Note: This initiative is delivered under the Terms and Conditions of the New Horizons for Seniors Program.

Note: You may also be eligible to apply under the Scaling Up for Seniors stream of the Age Well at Home Initiative.

Objectives

Employment and Social Development Canada will invest in projects from eligible organizations that focus on providing services to low-income and otherwise vulnerable seniors, primarily in the seniors’ homes who need help to age at home, primarily through volunteers. The objectives of the initiative are to:

  • expand delivery of volunteer-based eligible services to low-income and otherwise vulnerable seniors, primarily in the seniors’ homes to help them age at home, by offering additional eligible services and/or offering existing eligible services to more seniors, and
  • provide a service that helps low-income and otherwise vulnerable seniors navigate and gain access to eligible services provided by other organizations active in the local area

Important: Assess your eligibility

Before you apply, please check to see if you are eligible by responding to these 4 statements. If you cannot answer “yes” to all 4 eligibility statements and cannot provide all required information in your application, you are not eligible to apply under this process and your application will be deemed ineligible for funding.

  1. I delivered one of the following eligible services to low-income and otherwise vulnerable seniors, primarily in their home, for at least 3 of the last 5 years. (Yes/No)
    • light housekeeping (for example: laundry, cleaning)
    • meal delivery and/or preparation
    • home maintenance (such as repairs, yard work, lawn mowing)
    • transportation (for example: to appointments, errands)
    • snow removal
    • volunteer drop offs (for example: groceries, medication, pet supplies), and
    • friendly visiting in the home
  2. I have provided a service that helps seniors navigate and gain access to eligible services provided by other organizations active in the local area, for at least 3 of the last 5 years. (Yes/No)
  3. I provided the service(s) primarily using volunteers (at least 60% of delivery of services is done through volunteer labour). (Yes/No)
  4. I delivered the services primarily to people who are low-income and otherwise vulnerable seniors. (Yes/No)

Eligibility

To apply, you must meet all the following eligibility criteria.

Eligible applicants

Your organization must have significant and relevant experience in delivering one of the following services to low-income and otherwise vulnerable seniors, primarily in their home, for at least 3 of the last 5 years:

  • light housekeeping (for example: laundry, cleaning)
  • meal delivery and/or preparation
  • home maintenance (such as repairs, yard work, lawn mowing)
  • transportation (for example to appointments, errands)
  • snow removal
  • volunteer drop offs (for example: groceries, medication, pet supplies), and
  • friendly visiting in the home

Your organization can only submit 1 application under the In-Home Support Pilot stream Call for Proposals (CFP).

Your organization must be in Canada and must be 1 of the following types:

  • not-for-profit organization (including charities)
  • municipal governments
  • educational institution
  • Indigenous entities including:
    • band councils
    • tribal councils, and
    • self-government entities
  • health and social services institutions

The following organizations are eligible to apply, if they can demonstrate that their provincial or territorial government is in agreement with the project proposed:

  • post-secondary institutions
  • health institutions
  • provincially/territorially funded institutions

Note to organizations located and operating in Quebec

If we accept your application for funding, approval from the Quebec government may be needed before a funding agreement can be signed. Consult the Act respecting the Ministère du Conseil exécutif.

Eligible projects

Your project must meet all of the following criteria:

  • end by March 31, 2025
  • request no less than $300,000
  • request no more than $800,000
  • deliver services only within a local area (not of national or provincial scope)
  • completed Application for Funding form (EMP5523) and supporting documents submitted within the allowed timelines, and
  • an eligible recipient submits the application

Eligible activities and costs

Eligible activities and costs include, but are not limited to, the following:

  • hiring, paying, and providing work tools to staff related to project administration
  • buying and renting materials, supplies, and equipment
  • renting, insuring, and purchasing utilities for work and project space
  • travelling and providing hospitality
  • reimbursing volunteer purchases of supplies to support project activities (including mileage)
  • providing accessibility supports for staff
  • engaging with Elders
  • purchasing professional services, and
  • in exceptional circumstances only, hiring staff or paid contractors to deliver services to seniors

Each activity should be clearly linked to the project costs.

Mandatory activities

Your project must include the following mandatory activities:

  • introducing new eligible services and/or expanding delivery of the eligible services already offered, within 6 months of the start of the agreement
  • working with ESDC’s research partner, including participating in developing a common measurement framework and collecting information for mandatory results indicators
  • developing a sustainability plan
  • participating in a Community of Practice convened by ESDC
  • expecting that funding recipients engage over the course of the project with a researcher contracted by ESDC to support the evaluation of In-Home Support Pilot Project stream projects submitted under the Age Well at Home Initiative, and participate in an ESDC-managed Community of Practice to facilitate sharing expertise and experience among projects.

Note: Your participation in the Community of Practice convened by ESDC will provide you with additional training and knowledge-sharing opportunities.

Note: In addition, funded organizations will be required to collect and report meaningful data on project impacts.

How we assess your application

We will use the information collected in your application, and may disclose it for the purpose of assessing the merits of your application. As part of the assessment process, this information may be shared with:

  • external consultants
  • review committee members
  • officials in other departments, and
  • federal, provincial and/or territorial governments

We will assess your application based on the following criteria:

  • the completed Application for Funding form (EMP5523) was received within the allowed timelines
  • the application was submitted by an eligible recipient
  • the application met the criteria for the project objectives, project activities and expected results mentioned below
  • the application demonstrated the applicant’s experience in delivering programs or services that target seniors, including low-income and otherwise vulnerable seniors, and
  • the application was accompanied by all required supporting documents

Note: ESDC may refuse applications that are incomplete or contain errors. We will contact you to request any mandatory information if it is missing from your application. We will do this before we determine if your application is eligible. If you receive such a request, you must respond within 5 business days of the date we sent the request. If you do not respond before the deadline, we will assess your application with the information on file.

Organization experience

You must show and describe in your application that your organization has recent, significant, and relevant experience.

We define recent experience as experience within the last 5 years.

We define significant experience as experience totaling at least 3 years within the last 5 years.

We define relevant experience as experience providing:

  • at least 1 of the eligible services to people who are low-income and otherwise vulnerable seniors, primarily in the seniors’ homes
  • individualized help with navigating and gaining access to eligible services provided by other organizations, and
  • at least 60% of delivery of services through volunteer labour

Note: Please include all details related to each experience including, but not limited to, timelines and the number of seniors impacted by your activities.

Project objectives

You must show in your application:

  • how your project addresses the needs of low-income and otherwise vulnerable seniors to help them age at home, including how it aligns with the objectives of this call, which are to:
    • expand delivery of volunteer-based eligible services to low-income and otherwise vulnerable seniors to help them age at home, by offering additional eligible services and/or offering existing eligible services to more seniors,
    • provide a service that helps low-income and otherwise vulnerable seniors navigate and gain access to eligible services provided by other organizations active in the local area
  • applicants must list the eligible services they propose to deliver, primarily in the seniors’ homes
  • applicants must demonstrate that proposed services will be delivered using volunteers; or, in exceptional circumstances, why they will primarily be delivered by volunteers with limited delivery by paid staff or contractors (see applicant guide for details)
  • applicants must list all the groups of vulnerable seniors who will benefit from their activities
  • applicants must describe:
    • their target group of low-income and otherwise vulnerable seniors
    • the strategies they would use to find and enroll those seniors as clients
    • if any of the eligible services they propose to deliver are already provided in the local area, applicants must explain why the services are not available and accessible to the seniors they propose to serve (the project cannot duplicate services already available and accessible in the local area, including services that are provincially- or territorially-funded)

Project activities

You must describe in your application:

  • how your project’s activities will align with the project objectives
  • the activities and timelines clearly and in a realistic manner
  • the steps that your organization will take to meet the objectives of the project, including mandatory activities for all projects

Project expected results

You must demonstrate in your application how the expected results:

  • clearly link to your project objectives
  • are specific, concrete and measurable
  • are defined as outputs and outcomes (qualitative and/or quantitative), and
  • include Results Measurement Indicators (RMIs)

Project outcomes must support the outcome of this CFP, which are to:

  • increase the ability of seniors and low-income and otherwise vulnerable seniors to age at home, and
  • increase the capacity of seniors-serving organizations to support aging at home

Priority

The following priority will be applied: 

  • funding projects in as many provinces and territories as possible

Considerations

Projects will be considered for funding based on their own merit, and the Department will also consider how the projects contribute to the diversity and inclusion of the group of projects recommended for approval. To recommend a group of projects to the Minister of Seniors, several related considerations could be applied at the same time.

We may give additional consideration to:

  • geographic distribution of projects within a province or territory could be considered to allow for both urban and rural/remote sites to be funded
  • projects through which organizations will deliver as many different types of practical supports as possible
  • projects that will deliver multiple eligible services, and allow for a variety of eligible services within a province and territory
  • projects that focus on serving seniors who are members of Official Language Minority Communities (OLMCs)
  • projects that will support a variety of vulnerable seniors, for example seniors who are:
    • women
    • Indigenous
    • seniors with disabilities
    • newcomers
    • primarily speak languages other than English or French
    • LGBTQ2+
    • Black or otherwise racialized
    • living in rural and remote settings, and
    • facing other barriers
  • projects from a variety of types of organizations (not-for-profit, etc.).
  • organizations that have demonstrated a relatively higher degree of the recent, significant, and relevant experience required for eligibility
  • funding an organization only once under the Age Well at Home Initiative (meaning 1 project across both streams – In-Home Support Pilot Project and Scaling Up for Seniors)

Please note that we may share your application with other departments and jurisdictions as part of the assessment of your project proposal.

Steps to apply

Gather your supporting documents and information

  • Completed Application for Funding form (EMP5523)
  • A proof of organization type and status: A formal document coming from Canada Revenue Agency (CRA) that includes your organization’s current address and business number

Note: If you are unable to provide that document with your application, please provide a rationale as to why you cannot provide it. You should also provide us with a document that includes:

  • registration number, or
  • proof of provincial incorporation or registration

Please note that you will still be required to send us a formal document coming from Canada Revenue Agency (CRA) that includes your organization’s current address and business number, but at a later date. We encourage you to get the process of obtaining that document started as early as possible.

Decide how to apply

Apply online

  1. Create your Grants and Contributions Online Services (GCOS) account. GCOS allows you to apply and track your application status, sign agreements, manage active projects, submit supporting documents, and review past projects submitted through GCOS
  2. Read the applicant guide. This guide includes details for each question of the online form
  3. Apply online
Information you need to know if you apply online
  • Private and public organizations must have a Canada Revenue Agency business number to apply online
  • You can print a copy of your application, before you submit your application, by following these steps:
    • enter your username and password in the GCOS and click ‘Continue’
    • choose on your organization’s name
    • select ‘Gs & Cs Online Services’
    • under “Applications and Projects”, retrieve your application
    • select “View Application”
    • select review under “Review and Submit”
    • select “Print”. It will open the “Review and Submit” screen in a printable version

After you print a copy of your online application, click “submit” to complete your application. If you do not click “submit”, your application will not be sent to us.

Apply by email or mail

  1. Read the applicant guide to complete your application form. This guide includes details for each question of the form
  2. Complete the Application for Funding form (EMP5523). If you need additional space to answer any of the questions on the form, please use the space provided in Appendix A of the Application for Funding form.
  3. Send your completed application package by email or mail to:
    • email address: EDSC.DGOP.BVCS.SD-AWAH.IHS.POB.ESDC@servicecanada.gc.ca
    • mailing address:
      Age Well At Home Initiative – In-Home Support Pilot Project stream
      Coordination Unit Mailstop 402
      National Grants & Contributions Delivery Centre (ESDC)
      140 promenade du Portage, Phase IV, 4th Floor, Gatineau QC  K1A 0J9

In your email, clearly say if you will be sending further documentation by mail. For any documents mailed, clearly provide (on each document) the organization name and project title.

Note: You cannot submit applications through other means, including cloud storage service providers such as Dropbox or Google Drive. We will reject applications sent using such means.

PDF form help

The application form uses PDF form technology. You must have a PDF reader installed to use the form correctly. There are several readers available on the Internet for free that support our form:

  • Adobe Reader 8 or higher, for example:
    • Adobe Acrobat DC Reader
    • Foxit Reader
Downloading the application form
  1. Make sure that you have Adobe Acrobat Reader 8 or higher or Foxit Reader installed on your system
  2. Select the application form
  3. When prompted to open or save the form, select the down arrow on the Save button, and select Save as
  4. Select your folder location and save (file type must be PDF)
  5. Reopen the form from your computer:
    • select the Open with option; and
    • choose option to open with either Adobe Acrobat Reader or Foxit
  6. Make sure that the form opens in 1 of the Reader Software (Adobe or Foxit), by looking at the top of your screen. For example, you should see:
    • ESDC-EMP 5523.pdf (secured) – Adobe Acrobat Reader DC, or
    • ESDC-EMP 5523.pdf (secured) – Foxit PhantomPDF
  7. Begin inputting and save your information
  8. Before submitting your application make sure that you complete the application form, and that you save all information properly
Moving within a form

To move from one field to the next on the form, hit Tab. This ensures that you do not accidently skip over any fields.

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Some sections of the form perform calculations based on the amounts you enter and will automatically calculate totals in the right fields.

You are responsible for the completeness and accuracy of any information submitted. Please double-check all data you enter.

Be aware that these issues will change your form

The following issues will change your form:

  • not using recommended reader software, for example:
    • old versions of Adobe
    • preview reader on a Mac
  • completing the form in a browser

We cannot accept links to cloud based documents

After you’ve applied

We will review your application. We expect to make funding decisions within 90 days of the CFP closing date of the Call for Proposal on July 22, 2022, 3:00 pm Eastern Daylight Time (EDT).

ESDC will let you know the outcome of the review of your application in writing.

Decisions are final and there is no appeal process.

Online

You will receive an automatic confirmation of receipt.

By email

You will receive an automatic confirmation of receipt by email.

By mail

You will receive a confirmation of receipt by email within 14 calendar days. We will use the email address you provided in your application.

Contact us

If you have questions or need help with this application process, contact EDSC.DGOP.BVCS.SD-AWAH.IHS.POB.ESDC@servicecanada.gc.ca

We will answer questions sent before July 21, 2022 at 3:00 pm Eastern daylight time (EDT).

If you need any accessibility-related accommodation, please email us with the details. We strive to accommodate all of your needs in line with accessibility standards. We will accept accessibility requests until July 15, 2022 at 3:00 pm Eastern Daylight Time (EDT).

Information sessions

We will hold information sessions, in the coming weeks, to provide an overview of this application process. You can take part online or by teleconference.

If you are interested, send an email to: EDSC.DGOP.BVCS.SD-AWAH.IHS.POB.ESDC@servicecanada.gc.ca. In your email, specify your preferred language (English or French).

Glossary

Aging at home

Is the ability to live healthy, safe and independent lives in one’s own home and community. Seniors want to stay at home, in the communities that support them, for as long as possible. They also want to increase their sense of belonging and connection to their communities, but this can become difficult as they age. This leads many seniors to transition to supportive care sooner than they would have needed to if they had adequate support at home. Low-income and otherwise vulnerable seniors may be particularly at risk.

Barrier to aging at home

Something that makes it difficult for a senior to access the services they need to be able to live healthy, safe and independent lives at home. Examples of barriers might include:

  • lacking funds to pay for services
  • living in a rural area where few services are available
  • lacking access to services in a language they are comfortable speaking; and/or
  • lacking culturally-appropriate services; and more

Indigenous peoples

  • First Nations
  • Métis
  • Inuit

Note: includes Urban/Non-Affiliated Indigenous people.

In-kind contribution

Non-monetary goods or services donated to the project and for which the donor does not ask for reimbursement. These contributions to the project can come from:

  • the applicant organization
  • other organizations; or
  • partners.

In-kind support may include donated equipment, services or labour necessary for your project that would have to be purchased otherwise.

LGBTQ2+

Acronym forlesbian, gay, bisexual, transgender, queer, and 2-Spirit, plus other identities.

Local area

For this CFP, a local area is the geographic area within which you plan to deliver services. This could be a neighbourhood, a group of neighbourhoods that are close together, a municipality, or another similar area.

Low-income

For this CFP, low-income means not having enough money to buy:

  • basic goods and services, including food, housing, clothing, transportation
  • practical services to support aging at home

Newcomers

Immigrants and refugees, especially those who have been in Canada for fewer than 5 years. May include people with temporary or permanent resident status.

Official Language Minority Communities (OLMCs)

For this CFP, we define official language minority communities as:

  • a French-speaking population living outside of Quebec, where English is predominant; or
  • an English-speaking population living in Quebec, where French is predominant

Outcome

Outcomes are the short-term, intermediate or long-term changes that you expect the project to deliver.

Output

Outputs are direct products or services that you will expect to produce to get the outcomes you want.

Persons with disabilities

A person with a disability is one who self-identifies as having a permanent physical or mental disability that restricts their ability to perform daily activities.

Projects that serve OLMCs

OLMC-focused organizations generally lead projects that serve people who live in OLMCs and mainly or exclusively target OLMC communities.

Racialized communities

They are communities that face systemic barriers, often in employment, justice, and social participation, due to racialization.

Rural communities

For this CFP, we define a rural community as a place with:

  • a population of less than 1,000, and
  • no or very little, access to the services of the closest municipality with a population of 1,000 or more

Note: for this CFP, rural includes remote communities.

Senior

For the purposes of this CFP, seniors are people who are 55 years old or older.

Sustainability

Some or all of the activities that are part of your project can continue beyond the end of a funding agreement with ESDC.

Value for money

Project costs must be reasonable in relation to what the applicant is proposing to do and accomplish. You must justify all costs.

Vulnerable senior

For this CFP, vulnerable senior is a senior that face social and financial barriers that may limit their ability to age at home. Aging at home touches all seniors in all parts of Canada. However, some seniors are disproportionately at risk of being unable to age at home. Some populations also experience additional barriers to aging at home, and may have access to fewer supports and services. This may include populations such as, but not limited to:

  • seniors who have low income
  • seniors who are women, Indigenous, LGBTQ2+, and/or Black or racialized
  • seniors living in rural and remote settings, and others

Women

Adult person who identifies as a woman.

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