Passport program statistics

Applications received

Last updated: August 5 2022

Week of July 25 to July 31	Week of July 18 to July 24	Difference	Year to date
57,450	56,279	+ 1,171	1,042,816

Applications received is an estimated value that includes a mix of client requests (for example, complete and incomplete applications for a passport, documents from incomplete applications, requests to cancel passports as a result of lost, stolen or death, etc.).

Passports issued

Last updated: August 5 2022

Week of July 25 to July 31	Week of July 18 to July 24	Difference	Year to date
47,778	51,418	- 3,640	704,663

Passports issued to Canadians living in Canada and the United States.

Percentage of passports

Last updated: August 5 2022

Percentage of passports issued within 40 business days

Week of July 25 to July 31	Week of July 18 to July 24	Difference
81%	80%	+ 1%

Percentage of passports applied for at a Specialized passport office issued within 10 business days

Week of July 25 to July 31	Week of July 18 to July 24	Difference
96%	91%	+ 5%

Percentage of passports applied for by mail or at a Service Canada Centre issued within 20 business days

Week of July 25 to July 31	Week of July 18 to July 24	Difference
53%	50%	+ 3%

Passport Call Centre

Last updated: August 5 2022

Average wait time

Week of July 25 to July 31	Week of July 18 to July 24	Difference
36 minutes	50 minutes	- 14 minutes

Application processing

Last updated: August 5 2022

Year to date values are calculated from April 1, 2022 to July 31, 2022.

Month	Applications received	Passports issued
April	261,183	134,284
May	281,055	160,200
June	266,027	203,327
July	234,551	206,852
Year to date total	1,042,816	704,663

Workforce capacity

Operational workforce represents the net number of full time equivalent employees, new hires and departures are included.

Week of July 25 to July 31	Week of July 18 to July 24	Difference
1,903	1,867	+ 36

Overtime hours worked

Hours include overtime worked by the passport processing network and do not include hours worked by resources by other government employees.

Week of July 25	6,649
Week of July 18	7,839
Week of July 11	7,076
Week of July 4	9,349
Week of June 27	10,182 Footnote *
Week of June 20	6,347