About the Passport program

From Employment and Social Development Canada

We are working to deliver passports as quickly as we can. Due to high volume, processing times are longer than usual. Please allow up to 2 weeks for processing plus mail time if you apply in person at a passport site, and 9 weeks plus mail time if you apply by mail or at a Service Canada Centre.

Employment and Social Development Canada, through Service Canada, is responsible for the delivery of the passport program on behalf of Immigration, Refugees and Citizenship Canada. Service Canada delivers in-person passport services in passport offices and at Service Canada Centres in Canada, provides information, receives applications and validates identity. Service Canada also issues over 5 million passports per year and processes applications received from around the world, following program service standards.


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