Consumer alert: Impersonation of an FCAC employee

The Financial Consumer Agency of Canada (FCAC) is alerting Canadians about an email scam involving an individual who attempted to obtain personal and financial information by claiming to be an employee of FCAC.

If you are approached by someone with such a request, be advised that FCAC does not ask for personal or confidential information by telephone, email, text message or fax. Anyone contacted in this manner should report the incident to the Canadian Anti-Fraud Centre (CAFC), which is jointly managed by the RCMP, the Competition Bureau and the Ontario Provincial Police.

Identifying fraud

Frauds are becoming increasingly sophisticated, and fraudsters are constantly coming up with new ways to steal personal or financial information and access the financial accounts of people or businesses. It can sometimes be difficult to identify the difference between legitimate requests for information from trusted organizations and scams.

Avoiding fraud is all about knowing how to recognize the signs, reject claims that seem too good to be true, and reporting scams to the appropriate authorities.  

As part of its role to protect financial consumers, FCAC provides unbiased and fact-based information and tools which includes tips to help Canadians protect themselves from financial fraud.

The Canadian Anti-fraud Centre has more information on scams as well as tips to help protect you from fraud.

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