Contact your ICMS Office

Employees in every department and agency in the federal public service have access to free, confidential and voluntary informal conflict management services (ICMS). Call your ICMS office to find out how they can help you to prevent, manage and resolve a workplace issue.

Institutions - A to Z Menu:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Institutions starting with the letter A

Accessibility Standards Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Administrative Tribunals Support Service of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Agriculture and Agri-Food Canada
E-mail: aafc.conflictresolution-resolutiondeconflits.aac@canada.ca
Telephone: 1-866-657-1834

Atlantic Canada Opportunities Agency
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Institutions starting with the letter C

Canada Border Service Agency
Telephone: 613-957-3502

Canada Council for the Arts
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Canada Economic Development for Quebec Regions
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Canadian Centre of Occupational Health and Safety
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Canadian Intergovernmental Conference Secretariat
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609

Canadian Radio-television and Telecommunications Commission
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Canada Revenue Agency
E-mail: hrncrog@cra-arc.gc.ca
Telephone: 1-877-418-7713 (toll free)

Canada School of Public Service
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Canadian Environmental Assessment Agency
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Canadian Food Inspection Agency
E-mail: Cfia.solution-solution.acia@canada.ca

Canadian Grain Commission
E-mail: patti.charach@grainscanada.gc.ca
Telephone:  204-230-9436

Canadian Heritage
E-mail: PCH.bve-ove.PCH@canada.ca
Telephone: 819-956-9060; 1-800-675-6811

Canadian Human Rights Commission
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Canadian Space Agency
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Canadian Transportation Agency
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Civilian Review and Complaints Commission for the RCMP
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Copyright Board of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609

Correctional Services Canada
E-mail: OCM-BGC.GEN-NHQ@CSC-SCC.GC.CA
Telephone: 613-947-3255

Courts Administration Service
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Crown-Indigenous Relations and Northern Affairs Canada
E-mail: aadnc.centre.aandc@canada.ca
Telephone: 1-866-247-1080 (toll free)

Institutions starting with the letter D

Department of Fisheries and Oceans
Telephone: 1-877-213-6272 (toll free)

Department of National Defense and Canadian Forces
Telephone: 1-888-589-1750 (toll free)

Institutions starting with the letter E

Elections Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Employment and Social Development Canada
Telephone: 1-866-382-7502 (toll free)

Environment and Climate Change Canada
E-mail: bureaudurespect-respectbureau@ec.gc.ca
Telephone: 1-833-201-4354

Institutions starting with the letter F

Finance Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Financial Consumer Agency of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Financial Transactions and Reports Analysis Centre of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609

Institutions starting with the letter G

Global Affairs Canada
E-mail: solution@international.gc.ca

Institutions starting with the letter H

Health Canada
E-mail: hc.ombudsman.sc@canada.ca
Telephone: 1-888-490-2753 (toll free)

House of Commons
E-mail: rw.rmt@parl.gc.ca
Telephone: 1-833-566-5417 / 613-996-2068

Institutions starting with the letter I

Immigration, Refugees and Citizenship Canada
E-mail: conflict-resolution-resolution-des-conflits@cic.gc.ca
Telephone: 613-437-9531; 1-877-690-7971

Infrastructure Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Innovation, Science, and Economic Development Canada
Informal Conflict Management and Professional Coaching Services (ICM & PCS)
ICM & PCS confidential email: icms-sgic@ised-isde.gc.ca

Immigration and Refugee Board of Canada
E-mail: irb.ombudsoffice-bureauombuds.cisr@irb-cisr.gc.ca

Institutions starting with the letter J

Justice Canada
E-mail: ICMS_SGIC@justice.gc.ca
Telephone: 1-877-944-4414 (toll free)

Institutions starting with the letter L

Library and Archives Canada
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Institutions starting with the letter M

Military Grievances External Review Committee
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Military Police Complaints Commission of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Institutions starting with the letter N

National Security and Intelligence Review Agency
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Natural Resources Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Institutions starting with the letter O

Office of the Auditor General of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609

Office of the Commissioner for Federal Judicial Affairs Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Office of the Commissioner of Lobbying of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Office of the Commissioner of Official Languages
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Office of the Information Commissioner of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609

Office of the Privacy Commissioner of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Office of the Secretary to the Governor General
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Office of the Superintendent of Financial Institutions
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Institutions starting with the letter P

Pacific Economic Development Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Parks Canada Agency
Telephone: 1-866-787-6780 (toll free)

Parole Board of Canada
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Polar Knowledge Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Prairies Economic Development Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Privy Council Office
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Public Health Agency of Canada
E-mail: hc.ombudsman.sc@canada.ca
Telephone: 1-888-490-2753 (toll free)

Public Prosecution Service of Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Public Safety Canada
E-mail: officeofombuds-bureaudelombuds@ps-sp.gc.ca

Public Service Commission
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Public Services and Procurement Canada
E-mail: SGICTPSGC.ICMSPWGSC@tpsgc-pwgsc.gc.ca
Telephone: 819-956-5360

Institutions starting with the letter R

Royal Canadian Mounted Police
E-mail: RCMP.ICMP-PGIC.GRC@rcmp-grc.gc.ca

Institutions starting with the letter S

Shared Services Canada
E-mail: ombuds@ssc-spc.gc.ca
Telephone: 1-833-626-3421

Statistics Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Institutions starting with the letter T

Transport Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Transportation Safety Board of Canada
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Treasury Board of Canada Secretariat
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

Institutions starting with the letter V

Veterans Affairs Canada
E-mail: icms-sgic@hc-sc.gc.ca
Telephone: 1-844-899-3609 (toll free)

Institutions starting with the letter W

Women and Gender Equality Canada
E-mail: ICMS-SGIC@tbs-sct.gc.ca
Telephone: 613-907-7923

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