Health Canada - Transfer Payments Service Standards Results
As part of its ongoing commitment to provide quality client service, Health Canada has developed service standards. Service standards state the level of performance that citizens can reasonably expect to receive from Health Canada under normal circumstances.
Access previous years standards
Results achieved 2024-2025
2024-2025
Health Canada Grant & Contribution Programs
- Multi-Project Programs:
- Chemicals Management Plan Engagement and Outreach Contribution Program
- Climate Change and Health Capacity Building Program
- Environmental Health Research Contribution Program
- Health Care Policy and Strategies Program
- Official Languages Health Program
- Oral Health Access Fund
- Radon Outreach Contribution Program
- Substance Use and Addictions Program
- Pan Canadian Health Organizations:
- Contribution to Canada Health Infoway
- Contribution to the Canadian Agency for Drugs and Technologies in Health
- Contribution to the Canadian Institute for Health Information
- Contribution to the Canadian Partnership Against Cancer Corporation
- Contribution funding to improve health care quality and patient safety
- Mental Health Commission of Canada Contribution Program
- Named Recipients:
- Canada Brain Research Fund Program
- Canadian Thalidomide Survivors Support Program
- Improving Affordable Access to Prescription Drugs Program
- National Strategy for Drugs for Rare Diseases Program
- Organs, Tissues and Blood Program
- Contributions to Provinces and Territories for Shared Health Priorities
- Territorial Health Investment Fund
Results achieved 2024-2025 – Service Standard #1
Results achieved 2024-2025 – Service Standard #2
| Service Standard | Result Achieved for 2024-2025 |
|---|---|
To acknowledge in writing receipt of an application for funding for a grant or a contribution within seven (7) business days of receipt. The target for achieving this standard is set at 95%.Table A1 Footnote * |
99.77% |
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| Service Standard | Result Achieved for 2024-2025 |
|---|---|
Health Canada commits to a service standard of issuing grant and contribution payments within fifteen (15) business days, upon approval of the required documentation specified in each funding agreement. The target for achieving this standard is set at 85%. |
100% |
Results achieved 2023-2024
2023-2024
Health Canada Grant & Contribution Programs
- Multi-Project Programs:
- Addressing Racism and Discrimination in Canada’s Health Systems Program
- Chemicals Management Plan Engagement and Outreach Contribution Program
- Climate Change and Health Capacity Building Program
- COVID-19 Safe Restart Agreements
- Environmental Health Research Contribution Program
- Health Care Policy and Strategies Program
- Official Languages Health Program
- Oral Health Access Fund
- Radon Outreach Contribution Program
- Substance Use and Addictions Program
- Pan Canadian Health Organizations:
- Canada Health Infoway
- Canadian Agency for Drugs and Technologies in Health
- Canadian Institute for Health Information
- Canadian Partnership Against Cancer Corporation
- Contribution funding to improve health care quality and patient safety
- Mental Health Commission of Canada
- Named Recipients:
- Canada Brain Research Fund Program
- Canadian Thalidomide Survivors Support Program
- Improving Affordable Access to Prescription Drugs Program
- National Strategy for Drugs for Rare Diseases Program
- Organs, Tissues and Blood Program
- Shared Health Priorities Initiative
- Territorial Health Investment Fund
Results achieved 2023-2024 – Service Standard #1
Results achieved 2023-2024 – Service Standard #2
| Service Standard | Result Achieved for 2023-2024 |
|---|---|
To acknowledge in writing receipt and an assessment of completenessTable A2 Footnote * of an application for funding for a grant or a contribution - submitted through a time-limited, competitive application process - within fifteen (15) calendar days (holidays not included) of receipt. The target for achieving this standard is set at 95%. |
100% |
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| Service Standard | Result Achieved for 2023-2024 |
|---|---|
Health Canada commits to a service standard of issuing grant and contribution payments within 30 business days, upon approval of the required documentation specified in each funding agreement. The target for achieving this standard is set at 85%. |
100% |