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Health Canada Privacy Act: Annual Report 2018–2019

Table of Contents

Introduction

1. Privacy Act

The Privacy Act (the Act) gives Canadian citizens and permanent residents of Canada the right of access to information about themselves held by the federal government, with certain specific and limited exceptions. The Act protects an individual's privacy by setting out provisions related to the collection, retention, accuracy, disposal, use and disclosure of personal information.

The Act requires the head of every federal government institution to submit an annual report to Parliament on the administration of the Act following the close of each fiscal year. This annual report is prepared and is being tabled before each House of Parliament in accordance with section 72 of the Act. This report summarizes how Health Canada has fulfilled its responsibilities under the Privacy Act during the fiscal year 2018–2019.

2. About Health Canada

Health Canada is the federal department responsible for helping the people of Canada maintain and improve their health.

Health Canada is committed to improving the lives of all Canadians and to make this country's population among the healthiest in the world as measured by longevity, lifestyle and effective use of the public health care system.

By working with others in a manner that fosters the trust of Canadians, Health Canada strives to:

Health Canada has regional offices in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, and the Atlantic and Northern Regions.

For more information about Health Canada, please visit our website.

Privacy Delivery And Governance

Privacy protection and the appropriate management of personal information, including personal health information, are extremely important for Canadians and Health Canada. The Department takes its role in the management of personal information seriously and has taken steps to raise awareness and implement processes to comply with the Privacy Act. These are outlined in this report.

Privacy Act requirements are led out of the Privacy Management Division (PMD) and the Access to Information and Privacy (ATIP) Division. Both Divisions reside in the Planning, Integration and Management Services Directorate of the Corporate Services Branch at Health Canada.

In 2018–2019, the Act was administered at Health Canada by 14.3 full-time equivalent (FTE) employees with the support of 3.07 FTEs in consultant services, as well as part-time and casual employees of 1.22 FTEs, for a total resource complement of 18.59 FTEs. These figures include administrative support, management, reporting, monitoring and policy resources, and overhead cost, which contribute to the overall support of the operations of the application of the Act.

1. Privacy Management Division

The Privacy Management Division’s core functions include ensuring compliance of Health Canada program delivery with the Privacy Act and Treasury Board policies and directives. Responsibilities include:

2. The Access to Information and Privacy Division

The management of requests and associated complaints under the Privacy Act is jointly led by the Access to Information and Privacy Division and the Privacy Management Division. Together, these Divisions are responsible for legislative requirements pursuant to the Act such as:

Delegation of Authority

The most recent delegation order for the Act, signed by the Minister of Health, is included in this report (Appendix A). In keeping with Treasury Board Secretariat recommendations on best practice, the delegation order extends authorities to multiple positions including the Coordinator, the Corporate Services Branch’s Assistant Deputy Minister and Director General of Planning Integration and Management Services Directorate. As appropriate, certain administrative authorities are delegated to various senior levels within the ATIP Division and Privacy Management Division to support the effective and efficient administration of the Act.

Requests Under the Privacy Act - Statistical Figures, Interpretation and Explanation

1. Statistical Report

This section of the report includes an interpretation and explanation of the data contained in Health Canada’s statistical report that summarizes privacy-related activity for the period between April 1, 2018, and March 31, 2019 (Appendix B).

2. Number of Privacy Requests and Case Load

Requests under the Privacy Act

In 2018–2019, Health Canada received 219 Privacy Act requests, compared to 237 in 2017–2018, an 8% decrease. Many of these requests were for access to public servants’ medical records. Health Canada also received a significant number of requests from current and former Health Canada employees who wanted to obtain their personal information.

Case Load

During the 2018–2019 fiscal year, Health Canada processed 215 of 268 active requests (80%). Active requests included 219 new requests and 49 requests carried forward from 2017–2018.

Case Load and Pages Reviewed by Fiscal Year
Fiscal Year Number of Requests
Received		 Number of Requests
Carried Over		 Total
Caseload		 Number of Requests
Closed		 # of Pages Reviewed for
Closed Files
2014–2015 532 79 611 543 81,385
2015–2016 531 68 599 549 36,748
2016–2017 269 50 319 279 13,305
2017–2018 237 40 277 228 8,608
2018–2019 219 49 268 215 21,612
Figure 1. Privacy Requests Received/Completed
Figure 1

Consultations Received from Other Government Institutions

In 2018–2019, Health Canada completed a total of five consultations (21 pages) from other federal government departments. No consultations were received from institutions outside of the federal government.

Number of Consultations and Pages Reviewed from Other Federal Institutions

Federal Institutions Number of Consultations Completed Pages Reviewed
Canadian Border Services Agency 2 6
Public Health Agency of Canada 1 1
Royal Canadian Mounted Police 1 4
Foreign Affairs, Trade and Development 1 10
Total 5 21

3. Disposition of Completed Requests

Completed requests were classified as follows:

Figure 2. Disposition of Completed Requests
Figure 2
Disposition of Completed Requests
Disposition of Requests Requests Completed by Percentage
Request abandoned 32%
Disclosed in part 31%
No records exist 31%
All disclosed 6%

A large percentage of Privacy Act requests made to Health Canada are abandoned, mainly due to the requester’s confusion surrounding the mandate of the Department and the information that it holds. Most of these “abandoned” requests concerned personal medical records that fall under provincial jurisdiction and are not held by Health Canada. Requesters are advised of these details.

4. Exemptions Invoked

Sections 18 through 28 of the Act set out the exemptions intended to protect information pertaining to a particular public or private interest. Section 26 “personal information of other individuals” accounted for 74% of the all exemptions invoked in 2018–2019.

Principal Exemptions Applied
Exemptions Number of Times Applied
Section 26 – Information about another individual 65
Section 25 – Safety of individuals 10
Section 27 – Solicitor-client privilege 9
Section 21 – International affairs and defence 3
Section 22 – Law enforcement and investigation 1

5. Exclusions Cited

The Act does not apply to personal information that is available to the public (section 69), nor does it apply to confidences of the Queen's Privy Council (section 70), with some exceptions. Requests containing proposed exclusions under section 70 require consultation with the Department of Justice, and potentially the Privy Council Office. In 2018–2019, Health Canada did not exclude any information under either section 69 or 70.

6. Completion Time

Health Canada was able to respond within 30 days or less in 69% of the completed requests. Of the remaining requests, 16% were completed in 31 to 60 days, 6% in 61 to 120 days, and 9% in 121 days or more.

7. Extensions

Legal extensions were invoked in 22 cases (10%) of the total 215 requests completed.

8. Translation

There were no requests for translation of records responsive to Privacy Act requests in 2018–2019.

9. Format of Information Released

Of the requests that were fully or partially disclosed, 35 were released in paper format, while the remaining 44 were released as electronic copies. Electronic copies are available through CD or E-Post. E-Post is a service offered by Canada Post that provides an accessible platform to share information. E-Post was introduced in fiscal year 2018–2019 to provide requesters with easier and more timely access to information

10. Corrections and Notations

There were no requests for the correction or the notation of personal information during this fiscal year.

11. Costs

Health Canada spent a total of $1,891,941 responding to requests related to the Act. Of this total, salaries and overtime costs represent $1,242,442 and administration costs accounted for $649,499; most of the administration costs were used to retain temporary help to support the processing of requests.

Training and Awareness

Training, Orientation and Awareness for Health Canada Employees

Health Canada continued to offer privacy awareness training through the Employee Orientation sessions. General Privacy awareness training during these sessions was provided to 386 employees during the 2018–19 fiscal year. These sessions provided participants with a high level understanding of the Privacy Act, including general obligations regarding the collection, use, disclosure, retention and disposal of personal information, the “need to know” principle, and requirements relating to the processing of access to information requests.

During the reporting year, several targeted training sessions were offered in an effort to provide tailored privacy awareness. This included sessions for human resources functional specialists, the Office of Medical Access Intake Group, as well as privacy and ethics training for the Data and Innovation Division. Total participation in these focused training sessions was 76 participants. In addition, an e-learning tool: “Privacy Basics and Privacy Impact Assessments” continued to be used in 2018–2019. Approximately 550 Health Canada employees completed this training.

In addition, Health Canada continues to increase privacy awareness among employees by participating in several departmental events. These included hosting a kiosk at the National Public Service Week, hosting a privacy awareness session at the Young Professional’s Network, the Take Your Kids to Work event and partnering with the Security Management Division for an event during the Security Awareness Week. Participants in these sessions totaled 169.

Recent Privacy Initiatives

In an effort to continue to enhance awareness, privacy-related issues were raised by the Health Canada Corporate Services Branch Assistant Deputy Minister (ADM) at various large-scale departmental events. This included updates and highlights at branch-wide town halls and all-staff meetings to raise privacy awareness.

PMD also began laying the foundation to promote greater integration and partnerships with other areas that have complementary mandates, such as Information Management, IT Security and the Security Management Division. This work is expected to result in more streamlined processes and assist in further raising departmental privacy awareness. These efforts are expected to continue and evolve over the course of the 2019–2020 fiscal year.

New and/or Revised Institution-Specific Privacy-Related Policies, Guidelines and Procedures

1. Privacy Management Division

In fiscal year 2018–2019, the Privacy Management Division updated the Privacy Management Framework of Health Canada/Public Health Agency of Canada. The revised framework includes a robust governance model that will further strengthen privacy considerations across the department. PMD also developed departmental guidelines on privacy requirements for the collection of human biological material.

2. Other Initiatives

Health Information Privacy Group

Health Canada continues to participate as a member of the Canada Health Infoway's Federal-Provincial-Territorial Health Information Privacy Working Group, focused on privacy issues related to the development of digital health services in Canada. In 2018–2019, Health Canada participated in two in-person meetings.

3. Proactive Information

In 2018–2019, TBS issued a revised Directive on Personal Information Requests and Correction of Personal Information that impacts how Privacy Act requests are processed. The ATIP Division introduced three principal changes to address these requirements:

  1. Requesters are provided a written explanation, providing them with details as to why an extension is being taken;
  2. Upon a request going late, the requester is provided a written notification explaining the reason(s) for the delay; and
  3. A follow-up process and a report of different situations follow from this directive.

Key Issues Raised as a Result of Privacy Complaints and/or Investigations

1. Complaints to the Privacy Commissioner

Six complaints were received by Health Canada under Section 31 related to the handling of personal information under the Privacy Act. Two Section 33 notices were sent by the Office of the Privacy Commissioner (OPC) to the Department; these notices provide the opportunity to make formal representations relating to active investigations. Thirteen Letters of Finding under Section 35 relating to complaints were received from the OPC.

2. Types of Complaints and their Disposition

In 2018–2019, the OPC conducted 13 investigations into complaints relating to the processing of requests under the Privacy Act. In five cases, the OPC found the complaint to be valid.

Health Canada received two complaints from the OPC related to the way the department managed personal information. Representations were provided for both complaints, however, findings were not issued in fiscal year 2018–2019 but are expected to be reported in next year’s Annual Report. One Letter of Findings on a complaint related to the department’s management of personal information was received from the OPC. The complaint was determined to be not well-founded.

The Department reviews the outcomes of all OPC investigations, and where appropriate, incorporates lessons learned into business processes.

3. Applications/Appeals Submitted to the Federal Court/Federal Court of Appeal

There were no applications or appeals submitted to the Federal Court or the Federal Court of Appeal during fiscal year 2018–2019.

4. Health Canada Responses to Recommendations raised by other Agents of Parliament

There were no recommendations raised by other Agents of Parliament during fiscal year 2018–2019.

5. Privacy Audits

There were no privacy audits concluded during fiscal year 2018–2019 for Health Canada.

Monitoring Compliance

The ATIP Division has undertaken the production of weekly, monthly and quarterly reporting to senior management in order to monitor performance within Health Canada. Similarly, PMD produces quarterly reports on privacy breaches and privacy impact assessments. PMD supports compliance by periodically reviewing its privacy policies, procedures and practices.

Material Privacy Breaches

During the 2018–2019 fiscal year, Health Canada reported no material privacy breaches.

Privacy Impact Assessments Completed

Two Privacy Impact Assessments (PIA) were completed during the 2018–2019 fiscal year. Below are
brief descriptions of the PIAs. For additional information please contact: hc.privacy-vie.privee.sc@canada.ca.

Controlled Substances and Precursor System (Monitoring – Loss and Theft)

A PIA was conducted for this program to examine the privacy-related risks associated with the Controlled Substances Directorate’s monitoring activities for controlled substance and precursors, as required by regulation; specifically, for monitoring reported losses and thefts of controlled substances and precursors.

Tobacco and Vaping Products Online Inspection Activities

This PIA examined the privacy risks of the Tobacco Control Directorate’s online inspection activities of tobacco and vaping products. 

Disclosures made Pursuant to Paragraph 8(2)(e)

There was one disclosure made to an investigative body pursuant to paragraph 8(2)(e) of the Privacy Act.

Disclosures made Pursuant to Paragraph 8(2)(m)

There was one 8(2)(m) disclosure under the Act to another federal institution and one section 8(5) written notification was provided to the OPC prior to disclosure.

Appendix A: Access to Information Act and Privacy Act – Delegation Order

Delegation Order

Access to Information Act and Privacy Act

I, the Minister of Health, pursuant to section 95 of the Access to Information Act and section 73 of the Privacy Act, hereby delegate the persons holding the positions set out in the Delegation of Authority Schedule attached hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister as head of Health Canada, under the provisions of the Acts and related regulations set out in the schedule opposite each position. This delegation supersedes all previous delegation orders.

The Honourable Patty Hajdu
Minister of Health
January 22, 2020

Delegation of Authority Schedule

Access to Information Act - Part 1 and 3
Provisions Description DM ADM CSB DG PIMSD Dir ATIP Ops Deputy Dir ATIP Ops
All Provisions All powers, duties and functions under the Access to Information Act, R.S.C. 1985, c. A-1 (prior to and following June 21, 2019) and related regulations (prior to and following June 21, 2019) Full authority
Access to Information Act - Part 1 and 3 Continued
Provisions Description Dir, PMD Manager Team Leader Senior Analyst Analyst
4(2.1) Responsibility of government institutions No Yes Yes Yes Yes
6.1(1) Reasons for declining to act on request No Yes No No No
6.1(1.3), (1.4), (2) Notice – suspension, end of suspension No Yes Yes Yes No
7 Notice when access requested No Yes Yes Yes Yes
8(1) Transfer of request No Yes Yes No No
9(1) Extension of time limits No Yes Yes No No
9(2) Notice of extension to Information Commissioner No Yes Yes Yes Yes
10 Where access is refused No Yes Yes No No
11(2) Application Fee Waiver No Yes Yes No No
12(2)(b) Language of access No Yes Yes No No
12(3)(b) Access to record in alternative format No Yes Yes No No
Exemption Provisions of the Access to Information Act
13 Information obtained in confidence No Yes No No No
14 Federal-provincial affairs No Yes No No No
15 International affairs and defence No Yes No No No
16 Law enforcement and investigations No Yes Yes No No
16.5 Public Servants Disclosure Protection Act No Yes No No No
17 Safety of individuals No Yes No No No
18 Economic interests of Canada No Yes No No No
18.1 Economic interest of certain government institutions No Yes No No No
19 Personal information No Yes Yes No No
20 Third party information No Yes Yes No No
21 Advice, etc. No Yes No No No
22 Testing procedures, tests and audits No Yes No No No
22.1 Internal Audits No Yes No No No
23 Protected information – solicitors, advocates and notaries No Yes Yes No No
23.1 Protected information – patents and trade-marks No Yes Yes No No
24 Statutory prohibitions against disclosure No Yes Yes No No
Other Provisions of the Access to Information Act
25 Severability No Yes Yes No No
26 Refusal of access if information to be published No Yes No No No
27(1), (4) Notice to third parties No Yes Yes Yes No
28(1)(b),
(2), (4)		 Representations of third party and decision No Yes No No No
33 Notice to Information Commissioner of notices to third parties No Yes Yes Yes No
35(2)(b) Right to make representations No No No No No
37(1)(c) Notice of actions to implement recommendations of Commissioner No Yes No No No
37(4) Access to be given to complainant No Yes No No No
41(2) Review by Federal Court – government institution No No No No No
43(2) Service or notice of application to Federal Court for review No Yes Yes No No
44(2) Notice to person who requested record No Yes Yes No No
52(2)(b), 52(3) Special rules for hearings No No No No No
94 Annual report – government institutions No No No No No
96(3) Notice of Provision of services related to access to information No No No No No
96(5) Spending authority No No No No No
Access to Information Act – Regulations
6(1) Transfer of request No Yes No No No
8 Method of access No Yes No No No
8.1 Limitations in respect of format support No Yes No No No

Legend

Yes - Delegated

No - No Delegation
Privacy Act
Provisions Description DM ADM CSB DG PIMSD Dir ATIP Ops Deputy Dir ATIP Ops
All Provisions All powers, duties and functions under the Act and Regulations Full authority
Privacy Act Continued
Provisions Description Dir, PMD Manager Team Leader Senior Analyst Analyst
8(2)(j) Disclosure for research or statistical purposes Yes No No No No
8(2)(m) Disclosure in the public interest or in the interest of the individual Yes No No No No
8(4) Copies of requests under paragraph 8(2)(e) Yes No No No No
8(5) Notice of disclosure under paragraph 8(2)(m) Yes No No No No
9(1) Record of disclosures to be retained Yes No No No No
9(4) Consistent uses Yes No No No No
10 Personal information to be included in personal information banks Yes No No No No
14(a) Notice where access requested No Yes Yes Yes No
14(b) Giving access to the record No Yes Yes No No
15 Extension of time limits No Yes Yes Yes No
16 Where access is refused No Yes Yes No No
17(2)(b) Language of access No Yes Yes No No
17(3)(b) Access in an alternative format No Yes Yes No No
Exemption Provisions of the Privacy Act
18(2) Exempt banks No Yes No No No
19 Information obtained in confidence No Yes No No No
20 Federal-provincial affairs No Yes No No No
21 International affairs and defence No Yes No No No
22 Law enforcement and investigations No Yes No No No
22.3 Public Servants Disclosure Protection Act No Yes No No No
23 Security clearances No Yes No No No
24 Individuals sentenced for an offence No Yes No No No
25 Safety of individuals No Yes No No No
26 Information about another individual No Yes Yes No No
27 Protected information – solicitors, advocates and notaries No Yes Yes No No
27.1 Protected information – patents and trade-marks No Yes Yes No No
28 Medical records No Yes No No No
Other Provisions
33(2) Right to make representations Yes No No No No
35(1)(b) Notice of actions to implement recommendations of Commissioner Yes Yes No No No
35(4) Access to be given to complainant Yes Yes No No No
36(3)(b) Notice of actions to implement recommendations of Commissioner concerning exempt banks Yes Yes No No No
51(2)(b),(3) Special rules for hearings Yes No No No No
72 Annual report to Parliament Yes No No No No
73.1(3) Notice of Provision of services related to privacy Yes No No No No
73.1(5) Spending authority Yes No No No No
Privacy Regulations
7 Retention of personal information requested under paragraph 8(2)(e) Yes No No No No
9 Examination of information Yes Yes Yes Yes Yes
11(2),11(4) Notification concerning corrections Yes Yes Yes Yes Yes
13(1) Disclosure of personal information relating to physical or mental health Yes Yes Yes No No
14 Examination in presence of medical practitioner or psychologist Yes Yes Yes No No

Legend

Yes - Delegated

No - No Delegation

Annexe B: Statistical Report on the Privacy Act

TBS/SCT 350-63
Name of institution: Health Canada
Reporting period: 2018-04-01 to 2019-03-31

Part 1: Requests Under the Privacy Act

Requests Under the Privacy Act

1.1 Number of requests
Requests Number of Requests
Received during reporting period 219
Outstanding from previous reporting period 49
Total 268
Closed during reporting period 215
Carried over to next reporting period 53

Part 2: Requests Closed During the Reporting Period

2.1 Disposition and completion time
Disposition of Requests Completion Time
1 to 15
Days		 16 to 30
Days		 31 to 60
Days		 61 to 120
Days		 121 to 180
Days		 181 to 365
Days		 More Than 365
Days		 Total
All disclosed 1 6 5 1 0 0 0 13
Disclosed in part 3 23 19 8 3 5 5 66
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
No records exist 36 22 5 0 1 2 1 67
Request abandoned 49 8 5 4 1 2 0 69
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Total 89 59 34 13 5 9 6 215
2.2 Exemptions
Section Number of Requests Section Number of Requests Section Number of Requests
18(2) 0 22(1)(a)(i) 0 23(a) 0
19(1)(a) 0 22(1)(a)(ii) 0 23(b) 0
19(1)(b) 0 22(1)(a)(iii) 0 24(a) 0
19(1)(c) 0 22(1)(b) 1 24(b) 0
19(1)(d) 0 22(1)(c) 0 25 10
19(1)(e) 0 22(2) 0 26 65
19(1)(f) 0 22.1 0 27 9
20 0 22.2 0 28 0
21 3 22.3 0    
2.3 Exclusions
Section Number of Requests Section Number of Requests Section Number of Requests
69(1)(a) 0 70(1) 0 70(1)(d) 0
69(1)(b) 0 70(1)(a) 0 70(1)(e) 0
69.1 0 70(1)(b) 0 70(1)(f) 0
    70(1)(c) 0 70.1 0
2.4 Format of information released
Disposition Paper Electronic Other formats
All disclosed 6 7 0
Disclosed in part 29 37 0
Total 35 44 0

2.5 Complexity

2.5.1 Relevant pages processed and disclosed
Disposition of Requests Number of Pages Processed Number of Pages Disclosed Number of Requests
All disclosed 1,573 951 13
Disclosed in part 9,004 8,755 66
All exempted 0 0 0
All excluded 0 0 0
Request abandoned 1,329 0 69
Neither confirmed nor denied 0 0 0
Total 11,906 9,706 148
2.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less Than 100
Pages Processed		 101-500
Pages Processed		 501-1000
Pages Processed		 1001-5000
Pages Processed		 More Than 5000
Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
All disclosed 10 266 2 683 1 2 0 0 0 0
Disclosed in part 44 1,562 19 3,554 1 594 2 3,045 0 0
All exempted 0 0 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0 0 0
Request abandoned 67 0 1 0 1 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Total 121 1,828 22 4,237 3 596 2 3,045 0 0
2.5.3 Other complexities
Disposition Consultation
Required		 Legal Advice
Sought		 Interwoven
Information		 Other Total
All disclosed 0 0 0 2 2
Disclosed in part 9 0 2 12 23
All exempted 0 0 0 0 0
All excluded 0 0 0 0 0
Request abandoned 0 0 0 0 0
Neitder confirmed nor denied 0 0 0 0 0
Total 9 0 2 14 25

2.6 Deemed refusals

2.6.1 Reasons for not meeting statutory deadline
Number of Requests Closed
Past the Statutory Deadline		 Principal Reason
Workload External Consultation Internal Consultation Other
58 33 2 0 23
2.6.2 Number of days past deadline
Number of Days Past
Deadline		 Number of Requests
Past Deadline Where
No Extension Was Taken		 Number of Requests
Past Deadline Where
An Extension Was Taken		 Total
1 to 15 days 16 2 18
16 to 30 days 10 1 11
31 to 60 days 3 1 4
61 to 120 days 9 1 10
121  to 180 days 1 3 4
181 to 365 days 3 2 5
More than 365 days 2 4 6
Total 44 14 58
2.7 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 3: Disclosures Under Subsections 8(2) and 8(5)

Disclosures Under Subsections 8(2) and 8(5)
Paragraph 8(2)(e) Paragraph 8(2)(m) Subsection 8(5) Total
1 1 1 3

Part 4: Requests for Correction of Personal Information and Notations

Requests for Correction of Personal Information and Notations
Disposition for Correction Requests Received Number
Notations attached 0
Requests for correction accepted 0
Total 0

Part 5: Extensions

5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where
an Extension Was Taken		 15(a)(i)
Interference With Operations		 15(a)(ii)
Consultation		 15(b)
Translation or
Conversion
Section 70 Other
All disclosed 1 0 0 0
Disclosed in part 13 0 7 0
All exempted 0 0 0 0
All excluded 0 0 0 0
No records exist 0 0 0 0
Request abandoned 0 0 1 0
Total 14 0 8 0
5.2 Length of extensions
Length of Extensions 15(a)(i)
Interference with
operations		 15(a)(ii)
Consultation		 15(b)
Translation
purposes
Section 70 Other
1 to 15 days 0 0 0 0
16 to 30 days 14 0 8 0
Total 14 0 8 0

Part 6: Consultations Received From Other Institutions and Organizations

6.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during tde reporting period 4 17 0 0
Outstanding from tde previous reporting period 1 4 0 0
Total 5 21 0 0
Closed during tde reporting period 5 21 0 0
Pending at tde end of tde reporting period 0 0 0 0
6.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121  to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 0 1 1 1 0 1 0 4
Disclosed in part 0 0 0 0 0 0 0 0
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
Consult other institution 0 1 0 0 0 0 0 1
Other 0 0 0 0 0 0 0 0
Total 0 2 1 1 0 1 0 5
6.3 Recommendations and completion time for consultations received from other organizations
Recommendation Number of days required to complete consultation requests
1 to 15
Days		 16 to 30
Days		 31 to 60
Days		 61 to 120
Days		 121 to 180
Days		 181 to 365
Ddays		 More Than 365
Days		 Total
All disclosed 0 0 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0 0 0
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0

Part 7: Completion Time of Consultations on Cabinet Confidences

7.1 Requests with Legal Services
Number of Days Fewer Than 100
Pages Processed		 101-500
Pages Processed		 501-1000
Pages Processed		 1001-5000
Pages Processed		 More than 5000
Pages Processed
Number of
Requests		 Pages Disclosed Number of
Requests		 Pages Disclosed Number of
Requests		 Pages Disclosed Number of
Requests		 Pages Disclosed Number of
Requests		 Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0
7.2 Requests with Privy Council Office
Number of Days Fewer Than 100
Pages Processed		 101‒500
Pages Processed		 501-1000
Pages Processed		 1001-5000
Pages Processed		 More than 5000
Pages Processed
Number of
Requests		 Pages Disclosed Number of
Requests		 Pages Disclosed Number of
Requests		 Pages Disclosed Number of
Requests		 Pages Disclosed Number of
Requests		 Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Part 8: Complaints and Investigations Notices Received

Complaints and Investigations Notices Received
Section 31 Section 33 Section 35 Court action Total
6 2 13 0 21

Part 9: Privacy Impact Assessments (PIAs)

Privacy Impact Assessments (PIAs)
Number of PIA(s) completed
2

Part 10: Resources Related to the Privacy Act

10.1 Costs
Expenditures Amount
Salaries $1,235,948
Overtime $6,494
Goods and Services
  • Professional services contracts ($589,690)
  • Other ($58,809)
 $649,499
Total $1,891,941
10.2 Human Resources
Resources Person Years Dedicated to Privacy Activities
Full-time employees 14.30
Part-time and casual employees 1.22
Regional staff 0.00
Consultants and agency personnel 3.07
Students 0.00
Total 18.59

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