Management Response and Action Plan - Audit of Regional Internal Services - Real Property - December 2013

It is recommended that the Assistant Deputy Minister, Corporate Services Branch update the Real Property Accountability Framework, real property policies and related documents to align responsibilities and expectations with new organizational processes.

The Corporate Services Branch (CSB) is in the process of updating the Real Property Accountability Framework, real property policies and related documentation. The Branch is also completing a flowchart exercise to map responsibilities within the new organizational process.

It is recommended that the Assistant Deputy Minister, Corporate Services Branch update the Real Property Integrated Risk and Performance Management Framework:

• Update the real property risk profile
• Finalize and implement the draft performance measures

CSB will undertake its annual review of the Real Property Integrated Risk and Performance Management Frameworkin collaboration with the branches and will update the real property risk profile as required.

CSB will continue to develop and use performance measures for real property in the regions. Key performance indicators are already developed and used in the National Capital Region. The existing suite of key performance indicators will be rolled out nationally which will measure the key business lines.

The Branch will aggregate information from the review exercise to produce the annual Real Property Security Directorate Report that includes Building Risk Profile and key performance indicators. This will be reviewed annually and updated as required.