Consumer Product Safety Program

Report an incident

Use the Consumer Product Incident Report form to report a health or safety-related issue with a consumer product or cosmetic.

General enquiries

If you can't find the information you are looking for on our website, contact the Consumer Product Safety Program using any of the following:


1-866-662-0666 (Canada and U.S. only. Calls will be routed to closest regional office.)


To submit an enquiry or comments on current consumer product safety issues and policies, or to order consumer product safety publications, contact or the closest regional office. Please include your name, email address, province and country of residence in the email.

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