How to Pay Health Canada Fees

As of September 25, 2025, postal services across Canada are interrupted as a result of a national strike at Canada Post. During this labour disruption, mail delivery services may be delayed or not delivered at all.

Please note:

It remains our clients’ responsibility to ensure that payment due dates are respected and that payments are received on or before the due dates indicated on their invoice.
In order to avoid interest or penalty payments, we strongly recommend that you to send your payment(s) to Health Canada electronically. To facilitate this, we suggest the use of online banking, direct deposit, wire or electronic funds transfer, courier cheque, money order or bank draft.
While we understand that some payments may currently be in transit due to the disruption, the Health Canada Accounts Receivable team will take these circumstances into consideration when reviewing interest charges incurred.

Thank you in advance for choosing the most appropriate payment method to ensure your invoice(s) are paid on time during this period.

Requirements

All fees payable to Health Canada must be paid in Canadian funds (CAD) only.
To submit a payment, a valid Health Canada customer number or group account number is required. Customer numbers can be found on any Health Canada invoice or monthly statement.
For National Dosimetry Services (NDS) accounts, please refer to Your NDS account: Pay your account for the required payment information.
- If you do not have a customer number, or would like to confirm your existing customer number, please contact us for assistance.
- Please allow up to 5-7 business days for a new customer number to be created.
- Ensure that your customer number or group account number/invoice number on all correspondence.
- Customers must take into consideration payment processing timelines as well as any possible disruptions in services (postal, banking, etc.) when submitting payment by the required due date.

Payment Options:

Payments can be made by applying an existing credit, payment through a Canadian Financial Institution (via Bill Payment Service - BPS), direct deposit, wire transfer, cheque, bank draft, money order, or credit card. The sender is responsible for all service charges, including fees charged by their bank or any intermediary bank.

1. Existing Credit on Account

To pay an invoice by applying an existing credit on your account, please contact Accounts Receivable by e-mail at ar-cr@hc-sc.gc.ca.

2. Online Banking through Canadian Financial Institution (via Bill Payment Service -BPS)

A Client ID number is required to set up Health Canada as a payee through your financial institution. Your client ID is an 8-to-10-digit number and can be found on any invoice. This client ID number is not the same as the Health Canada customer number. The steps to pay online through your financial institutions are as follows:

Log in to your online bank account.
Proceed to the pay bills page and select add a bill payee.
Search and select "Health Canada Sante Canada" from the payee field (any other options are not valid).
Enter your Client ID into the account number field.

Important Notes for Online Banking Payments:

The process for setting up a payee is different for each financial institution. Please contact your bank if you require assistance setting up a new payee.
For assistance accessing your Client ID, please contact Accounts Receivable at ar-cr@hc-sc.gc.ca.
Once payment is issued, please email your payment confirmation to ARpayments-paiementsCR@hc-sc.gc.ca and include your customer number or group account number(s) in the subject line and the invoice number(s) being paid in the body of the message.
Payments must be received on or before the due date, therefore please allow 3-4 business days for the funds to appear on your Health Canada account. Payments received after the due date, despite being made before, will be subject to interest charges.
All payments received after the due date, will be subject to interest charges.

3. Direct Deposit

The following information is required from your financial institution in order to process a Direct Deposit payment to Health Canada:

Bank Name:
- The Bank of Nova Scotia
  4715 Tahoe Blvd, Mississauga ON, L4W 0B4, Canada
Bank Number:
- 002
Transit Number:
- 47696
Beneficiary Name:
- Receiver General for Canada
Beneficiary Account Number:
- 476962100916
Description Field:
- 02226306 + customer number or invoice number

Important Notes for Direct Deposit Payments:

The sender is responsible for all service charges, including fees charged by your bank or any intermediary banks. Please ensure all service charges, including fees charged by your bank or any intermediary banks, are covered in your total payment.
Once payment is issued, please email your payment confirmation to ARpayments-paiementsCR@hc-sc.gc.ca and include your customer number or group account number(s) in the subject line and the invoice number(s) being paid in the body of the message. (Note that the financial institution or the issuing customer's financial system omit this information from the transfer when made)
Payments must be received on or before the due date, therefore please allow 3-4 business days for the funds to appear on your Health Canada account. Payments received after the due date, despite being made before, will be subject to interest charges.
All payments received after the due date, will be subject to interest charges.

4. Wire Transfer/Electronic Funds Transfers (EFT)

Payments must be made in Canadian funds (any payments sent in non-Canadian funds will be rejected) to:

Bank Name:
- The Bank of Nova Scotia
  4715 Tahoe Blvd, Mississauga ON, L4W 0B4, Canada
SWIFT:
- NOSCCATT
Bank Number:
- 002
Transit Number:
- 47696
Routing Number:
- //CC000247696
Beneficiary Name:
- Receiver General for Canada
Beneficiary Account Number:
- 476962100916
Details of Charges:
- "OUR"
Description Field*
- 02226306 + customer number or invoice number

Important Notes for EFT Payments:

The sender is responsible for all service charges, including fees charged by your bank or any intermediary banks. Please ensure all service charges, including fees charged by your bank or any intermediary banks, are covered in your total payment.
Once payment is issued, please email your payment confirmation to ARpayments-paiementsCR@hc-sc.gc.ca and include your customer number or group account number(s) in the subject line and the invoice number(s) being paid in the body of the message. (Note that the financial institution or the issuing customer's financial system omit this information from the transfer when made)
Payments must be received on or before the due date, therefore please allow 3-4 business days for the funds to appear on your Health Canada account. Payments received after the due date, despite being made before, will be subject to interest charges.
All payments received after the due date, will be subject to interest charges.

5. Cheque, Money Order or Bank Draft

Cheque, Money Order or Bank Draft payments must be in Canadian funds and be made payable to the "Receiver General for Canada". Payments must be sent to the following address:

Health Canada
Accounts Receivable, Address Locator: 1918B
18th Floor, Room 1804B, Jeanne-Mance Building
161 Goldenrod Driveway, Tunney's Pasture
Ottawa, Ontario
K1A 0K9

Important Notes for Cheque, Money Order or Bank Draft Payments:

Please include your Health Canada customer number or group account number on the Cheque, Money Order or Bank Draft, as well as a list invoice number(s) being paid.

6. Credit Card

Credit Card payments can be processed online or by phone.

Online Credit Card Payment:

Online credit card payments can be made using the Common Online Payment System (COPS) via the website: fee-payments.health.canada.ca/en/payment. This system processes payments directly to your Health Canada account. Instructions are provided on the website.

Acceptable card types include:
- Visa
- MasterCard
- American Express
Phone Credit Card Payment:

Telephone credit card payments can be made by calling Accounts Receivable at 1-800-815-0506 or 1-613-957-1052. Transactions will be processed within 3-5 business days of receipt. Please ensure to have the following information available to provide:
- Customer number or group account number
- Cardholder's full credit card number
- Expiry date
- Cardholder's name, address and phone number
Important Notes for Credit Card Payments:
- Cannabis Annual Regulatory Fees are not eligible to be paid via credit card.
- Tobacco Annual Regulations Charges are not eligible to be paid via credit card.
- National Dosimetry Services telephone credit card payments must be made by calling 1-800-261-6689.
- Payments should appear on your Health Canada account within one hour of processing.
- You cannot use this service without a valid customer number or group account number. Please refer to the Requirements section above for how to locate or obtain this number.
- Please do not submit credit card information via e-mail.

Contact information

Payment related questions
- Accounts Receivable:
  ar-cr@hc-sc.gc.ca, or 1-800-815-0506
- Payment Remittance Confirmations:
  ARpayments-paiementsCR@hc-sc.gc.ca
Customer Number related questions:
- Cannabis
  criu-cannabis-ufrc@hc-sc.gc.ca
- Drugs and Medical Devices
  - Drug Submission/DIN Application (for human use) or Registration of a Master File
    cost.recovery@hc-sc.gc.ca
  - Certificate of Supplementary Protection (CSP) Application
    opml-bmbl@hc-sc.gc.ca
    - Note – it can take up to five days to create or confirm a CSP Customer Number. Payers are encouraged to contact us in advance of the filing deadline to obtain this information.
  - Right to Sell Drugs (Human and Vet)
    annual-annuelle@hc-sc.gc.ca
  - Drug Establishment Licence, Dealers' Licence or for Certificates of Pharmaceutical Products, Medical Device Establishment Licence
    criu-ufrc@hc-sc.gc.ca
  - Medical Device Licence Application or Medical Device Right to Sell (does not include Establishment Licences)
    meddevices-instrumentsmed@hc-sc.gc.ca
  - Drug Submission/DIN Application (for veterinary use) or any other Health Canada veterinary fees
    vdd.skmd.so-dgps.dmv.cp@hc-sc.gc.ca
- Hazardous Materials
  whmis_simdut@hc-sc.gc.ca
- National Dosimetry Service
  nds-snd@hc-sc.gc.ca
  1-800-261-6689
- Oral Health Branch
  CDCPMER-EDARCSD@hc-sc.gc.ca
- Pesticides
  pmra.receivable1-recevable1.arla@hc-sc.gc.ca
- Tobacco
  tcr-rct@hc-sc.gc.ca

Page details

2025-10-23

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