How to Pay Health Canada Fees
Fees payable to Health Canada must be paid in Canadian funds (CAD) only. Payment may be paid by existing credit, cheque, money order, bank draft, directly through a financial institution, credit card, wire transfer, or direct deposit.
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Requirements
You must have a valid Health Canada customer number or group account number to submit a payment. Your customer number can be found on any Health Canada invoice or periodic statement.
- If you do not have a customer number, or would like to confirm your existing customer number, please contact us for assistance. A list of program-specific contact information can be found HERE.
- Please allow up to five business days for a new customer number to be created.
Some programs have specific requirements such as when paying without an invoice. A list of program-specific pages can be found HERE.
Payment options:
1. Existing Credit on Account
To pay an invoice using an existing credit on your account, please contact Accounts Receivable by e-mail at ar-cr@hc-sc.gc.ca or 1-800-815-0506.
2. Cheque, Money Order or Bank Draft
Payments must be in Canadian funds and be made payable to the "Receiver General for Canada".
Payments must be sent to:
Health Canada
Accounts Receivable, Address Locator: 1918B
18th Floor, Room 1804B, Jeanne-Mance Building
161 Goldenrod Driveway, Tunney's Pasture
Ottawa, Ontario
K1A 0K9
Please include your Health Canada customer number or group account number with your payment, as well as the invoice number (if applicable).
3. Payment through a Canadian Financial Institution
A Client ID number is required to set up Health Canada as a payee through your financial institution. Your client ID is an 8 to 10 digit number and can be found on any invoice. It is not the same as your customer number.
The steps to pay online through your financial institutions are as follows:
- Log in to your online bank account
- Proceed to the pay bills page and select add a bill payee
- Search and select "Health Canada" or "Health Canada NDS" in the payee field
- Currently there is also the option for "Health Canada – Health Products"; "Pest Management Regulatory Agency"; "Health Canada - PMRA" and "Cannabis Licences and Permits", but these selections will be phased out over time.
- Type your Client ID into the account number field
Important Notes:
- If you do not have access to your Client ID, please contact Accounts Receivable at ar-cr@hc-sc.gc.ca or 1-800-815-0506 for assistance.
- The process for setting up a payee is different for each financial institution. Please contact your bank if you require assistance setting up a new payee.
- Please email your payment confirmation to ar-cr@hc-sc.gc.ca and put your customer number or group account number(s) in the subject line and the invoice number(s) being paid in the body of the message
- Please allow 3-4 business days for the funds to appear on your Health Canada account.
4. Credit Card
Please note that credit card payment is not currently available for the Cannabis Annual Regulatory Fee.
Online Payment:
Payment can be made using the Common Online Payment System at fee-payments.health.canada.ca/en/payment. This system will allow you to process payments directly to your Health Canada account. Instructions are provided on the website.
Acceptable card types include:
- Visa
- MasterCard
- American Express
Payments should appear on your Health Canada account within one hour of processing.
Important Notes:
- You cannot use this service without a valid customer number or group account number. Please see the Requirements section above for how to locate or obtain this number.
Phone Payment:
Payments can also be made by calling Accounts Receivable at 1-800-815-0506 (for National Dosimetry Services by calling 1-800-261-6689) and providing:
- Customer number or group account number
- Cardholder's full credit card number
- Expiry date
- Cardholder's name, address and phone number
Note: Please do not submit credit card information via e-mail.
5. Wire Transfer/Electronic Funds Transfers (EFT)
Payments must be made in Canadian funds (any payments sent in non-Canadian funds will be rejected) to:
- Bank Name:
- The Bank of Nova Scotia
4715 Tahoe Blvd, Mississauga ON, L4W 0B4, Canada
- The Bank of Nova Scotia
- SWIFT:
- NOSCCATT
- Bank Number:
- 002
- Transit Number:
- 47696
- Routing Number:
- //CC000247696
- Beneficiary Name:
- Receiver General for Canada
- Beneficiary Account Number:
- 476962100916
- Details of Charges:
- "OUR"
- Description Field:
- 02226306 + customer number or invoice number
Please email your payment remittance to EFT-TEF@hc-sc.gc.ca and put your customer number or group account number(s) in the subject line and the invoice number(s) being paid in the body of the message.
Please ensure all service charges, including fees charged by your bank or any intermediary banks, are covered by your payment. The sender is responsible for all service charges, including fees charged by your bank or any intermediary banks.
6. Direct Deposit
- Bank Name:
- The Bank of Nova Scotia
4715 Tahoe Blvd, Mississauga ON, L4W 0B4, Canada
- The Bank of Nova Scotia
- Bank Number:
- 002
- Transit Number:
- 47696
- Beneficiary Name:
- Receiver General for Canada
- Beneficiary Account Number:
- 476962100916
- Description Field*:
- 02226306 + customer number or invoice number
Please email your payment remittance to EFT-TEF@hc-sc.gc.ca and put your customer number or group account number(s) in the subject line and the invoice number(s) being paid in the body of the message.
Please ensure all service charges, including fees charged by your bank or any intermediary banks, are covered by your payment. The sender is responsible for all service charges, including fees charged by your bank or any intermediary banks.
* Note that in most cases, either the financial institution or the issuing customer's financial system omit this information from the transfer.
Contact information
1. Payment-related questions
- Accounts Receivable:
ar-cr@hc-sc.gc.ca, or 1-800-815-0506
2. Invoice or Customer Number related questions
- Drugs and Medical Devices
- Drug Submission/DIN Application (for human use) or Registration of a Master File
cost.recovery@hc-sc.gc.ca - Certificate of Supplementary Protection (CSP) Application
opml-bmbl@hc-sc.gc.ca- Note – it can take up to five days to create or confirm a CSP Customer Number. Payers are encouraged to contact us in advance of the filing deadline to obtain this information.
- Right to Sell Drugs (Human and Vet)
annual-annuelle@hc-sc.gc.ca - Drug Establishment Licence, Dealers' Licence or for Certificates of Pharmaceutical Products, Medical Device Establishment Licence
criu-ufrc@hc-sc.gc.ca - Medical Device Licence Application or Medical Device Right to Sell (does not include Establishment Licences)
meddevices-instrumentsmed@hc-sc.gc.ca - Drug Submission/DIN Application (for veterinary use) or any other Health Canada veterinary fees
vdd.skmd.so-dgps.dmv.cp@hc-sc.gc.ca
- Drug Submission/DIN Application (for human use) or Registration of a Master File
- Pesticides
pmra.receivable1-recevable1.arla@hc-sc.gc.ca - Cannabis
criu-cannabis-ufrc@hc-sc.gc.ca - Hazardous Materials
whmis_simdut@hc-sc.gc.ca - National Dosimetry Service
nds-snd@hc-sc.gc.ca
1-800-261-6689
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