How to Pay Health Canada Fees

Fees payable to Health Canada must be paid in Canadian funds (CAD) only. Payment may be paid by existing credit, cheque, money order, bank draft, directly through a financial institution, credit card, wire transfer, or direct deposit.

Requirements

You must have a valid Health Canada customer number or group account number to submit a payment. Your customer number can be found on any Health Canada invoice or periodic statement.

If you do not have a customer number, or would like to confirm your existing customer number, please contact us for assistance. A list of program-specific contact information can be found HERE.
Please allow up to five business days for a new customer number to be created.

Some programs have specific requirements such as when paying without an invoice. A list of program-specific pages can be found HERE.

Payment options:

1. Existing Credit on Account

To pay an invoice using an existing credit on your account, please contact Accounts Receivable by e-mail at ar-cr@hc-sc.gc.ca or 1-800-815-0506.

2. Cheque, Money Order or Bank Draft

Payments must be in Canadian funds and be made payable to the "Receiver General for Canada".

Payments must be sent to:

Health Canada
Accounts Receivable, Address Locator: 1918B
18th Floor, Room 1804B, Jeanne-Mance Building
161 Goldenrod Driveway, Tunney's Pasture
Ottawa, Ontario
K1A 0K9

Please include your Health Canada customer number or group account number with your payment, as well as the invoice number (if applicable).

3. Payment through a Canadian Financial Institution

A Client ID number is required to set up Health Canada as a payee through your financial institution. Your client ID is an 8 to 10 digit number and can be found on any invoice. It is not the same as your customer number.

The steps to pay online through your financial institutions are as follows:

Log in to your online bank account
Proceed to the pay bills page and select add a bill payee
Search and select "Health Canada" or "Health Canada NDS" in the payee field
- Currently there is also the option for "Health Canada – Health Products"; "Pest Management Regulatory Agency"; "Health Canada - PMRA" and "Cannabis Licences and Permits", but these selections will be phased out over time.
Type your Client ID into the account number field

Important Notes:

If you do not have access to your Client ID, please contact Accounts Receivable at ar-cr@hc-sc.gc.ca or 1-800-815-0506 for assistance.
The process for setting up a payee is different for each financial institution. Please contact your bank if you require assistance setting up a new payee.
Please email your payment confirmation to ar-cr@hc-sc.gc.ca and put your customer number or group account number(s) in the subject line and the invoice number(s) being paid in the body of the message
Please allow 3-4 business days for the funds to appear on your Health Canada account.

4. Credit Card

Please note that credit card payment is not currently available for the Cannabis Annual Regulatory Fee.

Online Payment:

Payment can be made using the Common Online Payment System at fee-payments.health.canada.ca/en/payment. This system will allow you to process payments directly to your Health Canada account. Instructions are provided on the website.

Acceptable card types include:

Visa
MasterCard
American Express

Payments should appear on your Health Canada account within one hour of processing.

Important Notes:

You cannot use this service without a valid customer number or group account number. Please see the Requirements section above for how to locate or obtain this number.

Phone Payment:

Payments can also be made by calling Accounts Receivable at 1-800-815-0506 (for National Dosimetry Services by calling 1-800-261-6689) and providing:

Customer number or group account number
Cardholder's full credit card number
Expiry date
Cardholder's name, address and phone number

Note: Please do not submit credit card information via e-mail.

5. Wire Transfer/Electronic Funds Transfers (EFT)

Payments must be made in Canadian funds (any payments sent in non-Canadian funds will be rejected) to:

Bank Name:
Fédération des caisses Desjardins du Québec
1 Complexe Desjardins, South Tower, 15th floor
Montréal, QC, Canada
H5B 1B3
SWIFT:
- CCDQCAMM
Bank Number:
- 815
Transit Number:
- 98000
Routing Number:
- 081598000
Beneficiary Name:
- 022-25631 - Health
Beneficiary Account Number:
- MFI09703350815CAD2
Charges Field:
- "OUR"
Description Field:
- Customer number, Group account number or invoice number

Please email your payment remittance to ar-cr@hc-sc.gc.ca and put your customer number or group account number(s) in the subject line and the invoice number(s) being paid in the body of the message.

Please ensure all service charges, including fees charged by your bank or any intermediary banks, are covered by your payment. The sender is responsible for all service charges, including fees charged by your bank or any intermediary banks.

If problems occur with the transaction, please contact the Fédération des caisses Desjardins du Québec at 1-866-866-7000.

6. Direct Deposit

Bank Name:
- Fédération des caisses Desjardins du Québec
  1 Complexe Desjardins, South Tower, 15th floor
  Montréal, QC, Canada
  H5B 1B3
Bank Number:
- 815
Transit Number:
- 98000
Routing Number:
- 081598000
Beneficiary Name:
- 022-25631 - Health
Beneficiary Account Number:
- 97-033-5
Transaction Type:
- Data element 04 that appears under Logical Record Type C in Payments Canada Standard 005
Originator's sundry information:
- Data element 18 that appears under Logical Record Type C in Payments Canada Standard 005