Accessibility feedback form

Provide feedback on IRCC’s accessibility plan, barriers you have experienced, or any matter related to accessibility.

You can consult the Accessibility feedback process for other ways to provide feedback and how we use your feedback.

Privacy disclaimer

Feedback can be submitted anonymously or with personal information identified. All feedback related to accessibility will be captured in a central location for analysis and record keeping.

The collection of personal information is authorized by section 7(1)(a) and Section 70 of the Accessible Canada Act. This personal information is collected by the Administration, Security and Accommodation branch to comply with the Accessible Canada Act by creating a mechanism to collect feedback and be able to respond back to the individual and acknowledge that their feedback has been collected and how it was handled.

Collection and use of this personal information is in accordance with the Privacy Act. The mechanism is used to collect feedback internally and externally on our Accessibility Plan, future progress reports, as well as accessibility and barriers to accessibility within the work carried out in each department.

The personal information collected is described in Personal Information Bank PSU 938 – Outreach Activities and will be retained for 7 years. Under the Privacy Act you have the right of access to, and correction of, your personal information. To exercise either of these rights, contact IRCC’s ATIP Coordinator. If you are not satisfied with our response to your privacy concern, you may wish to Contact the Office of the Privacy Commissioner of Canada.

Contact information


1. What do you want to provide feedback on?

  • Accessibility barrier
  • Immigration, Refugees and Citizenship Canada's Accessibility Plan
  • Other item
2. Select all the areas that are relevant to your comments

Do not include information that could identify a person.

4. Do you want us to contact you about your feedback?

  • No
  • Yes, I’m comfortable providing my email address for contact purposes only.
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Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

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