Immigration, Refugees and Citizenship Canada: Media contacts
Media Relations Specialists are available Monday to Friday during regular business hours.
National Headquarters
- Email address: media@cic.gc.ca
- Media Line: 613-952-1650
This is for questions from the media only and we will not respond to others. Please note this inbox is monitored during regular business hours, Monday to Friday.
Media Accreditation
IRCC media relations services are limited to
- journalists engaged in researching, reporting or editing for recognized online, print and broadcast news services or magazines that regularly publish or broadcast original news
- students enrolled in a full-time journalism program
The requester must work on behalf of an organization that demonstrates a commitment to producing original news content on an ongoing basis and is not engaged in producing content that serves to promote their immigration business interests.
IRCC must be satisfied that journalists requesting media relations services are media professionals who represent bona fide media organizations, which are defined using criteria similar to the qualified Canadian journalism organization designation in the Income Tax Act.
Case enquiry
IRCC generally requires written consent from individuals before it can disclose information about their cases to media. Journalists requesting case details can have the consent to disclosure of personal information to the media form (PDF, 102 KB) filled out in its entirety and signed by the individual in question. The completed form should be included as an attachment with any relevant media inquiries.
If you are seeking general immigration information or information about your own case, please contact us. If you are a Canadian citizen, a permanent resident of Canada, or an individual or corporation currently in Canada, you may also send a request to IRCC under the Access to Information Act. Those seeking statistical data may search the Open Government Portal. You may also visit IRCC’s website for more information about our programs, services and eligibility criteria.
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