How to make a request under the Access to Information Act

Updated May 29, 2017

We are receiving more requests than usual. We may not be able to meet our service standards.

Send a request to Citizenship and Immigration Canada (CIC) under the Access to Information Act (ATI) to:

  • Get information about CIC
  • Get information that would have been created by CIC
  • Get personal information submitted by a representative, where the client (with their consent) is not a Canadian citizen, permanent resident, or here in Canada.

The fee for requests under the Access to information Act is $5.00.

To send a request you must be a Canadian citizen, a permanent resident of Canada or an individual or corporation currently in Canada.

If you are making a request on behalf of someone else, you must include the Consent for an Access to Information and Personal Information Request (IMM 5744) form. Include this form for each individual listed on your file who is over the age of 18.

Apply online

Applying online is a fast and convenient way to submit your request. To apply online, you will need a credit or debit card.

Apply by mail

To submit a request by mail, send in one of the following:

Note: CIC holds Canadian passport applications, Canadian travel documents (for stateless and protected persons in Canada) or passport investigation files prior to 2002. For these types of requests, you must provide a document to support your identity.

If you wish to obtain passport information in 2002 to date, you must submit your request to Employment and Social Development Canada.

Include a cheque or money order for $5.00 CAN made payable to the Receiver General for Canada.

Mail your fully completed request form and payment with the supporting documents to the following address:

Access to Information and Privacy Division
Citizenship and Immigration Canada
Ottawa, Ontario
K1A 1L1


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