Consolidated Financial Statements for the year ended March 31, 2021

Statement of Management Responsibility Including Internal Control Over Financial Reporting

Responsibility for the integrity and objectivity of the accompanying consolidated financial statements for the year ended March 31, 2021, and all information contained in these consolidated statements rests with the management of Immigration, Refugees and Citizenship Canada (IRCC). These consolidated financial statements have been prepared by management using the Government of Canada's accounting policies, which are based on Canadian public sector accounting standards.

Management is responsible for the integrity and objectivity of the information in these consolidated financial statements. Some of the information in the consolidated financial statements is based on management's best estimates and judgment, and gives due consideration to materiality. To fulfill its accounting and reporting responsibilities, management maintains a set of accounts that provides a centralized record of IRCC's financial transactions. Financial information submitted in the preparation of the Public Accounts of Canada, and included in IRCC's Departmental Results Report, is consistent with these consolidated financial statements.

Management is also responsible for maintaining an effective system of internal control over financial reporting (ICFR) designed to provide reasonable assurance that financial information is reliable, that assets are safeguarded and that transactions are properly authorized and recorded in accordance with the Financial Administration Act and other applicable legislation, regulations, authorities and policies.

Management seeks to ensure the objectivity and integrity of data in its consolidated financial statements through careful selection, training, and development of qualified staff; through organizational arrangements that provide appropriate divisions of responsibility; through communication programs aimed at ensuring that regulations, policies, standards, and managerial authorities are understood throughout IRCC and through conducting an annual risk-based assessment of the effectiveness of the system of ICFR.

The system of ICFR is designed to mitigate risks to a reasonable level based on an ongoing process to identify key risks, to assess effectiveness of associated key controls, and to make any necessary adjustments.

A risk-based assessment of the system of ICFR for the year ended March 31, 2021 was completed in accordance with the Treasury Board Policy on Financial Management and the results and action plans are summarized in the annex.

The effectiveness and adequacy of IRCC's system of internal control is reviewed by the work of internal audit staff, who conduct periodic audits of different areas of IRCC's operations, and by the Departmental Audit Committee, which oversees management's responsibilities for maintaining adequate control systems and the quality of financial reporting, and which recommends the consolidated financial statements to the Deputy Minister of IRCC.

The consolidated financial statements of IRCC have not been audited.

Original signed by Catrina Tapley
Catrina Tapley
Deputy Minister

Original signed by Hughes St-Pierre
Hughes St-Pierre, MA, CPA, CMA
Chief Financial Officer

Ottawa, Canada
August 30, 2021

Immigration, Refugees and Citizenship Canada
Consolidated Statement of Financial Position (unaudited)

As at March 31
(in thousands of dollars)

  2021 2020
Financial assets
Due from Consolidated Revenue Fund 320,642 305,903
Accounts receivable and advances (note 4) 49,968 61,240
Loans receivable (note 5) 72,371 82,934
Inventory held for resale (note 6) 19,625 12,994
Total gross financial assets 462,606 463,071
Financial assets held on behalf of Government
Accounts receivable and advances (note 4) (40,577) (40,566)
Total financial assets held on behalf of Government (40,577) (40,566)
Total net financial assets 422,029 422,505
Liabilities
Accounts payable and accrued liabilities (note 7) 338,076 322,975
Immigrant Investor Program (note 8) 2,219 3,200
Vacation pay and compensatory leave 58,631 40,323
Deferred revenue (note 9) 921,036 593,793
Employee future benefits (note 10) 22,067 23,172
Total gross liabilities 1,342,029 983,463
Liabilities held on behalf of Government
Deferred revenue (note 9) (921,036) (593,793)
Total liabilities held on behalf of Government (921,036) (593,793)
Total net liabilities 420,993 389,670
Departmental net financial asset 1,036 32,835
Non-financial assets
Prepaid expenses 14,218 9,483
Inventory held for consumption (note 6) 9,030 9,445
Tangible capital assets (note 11) 117,130 122,886
Total non-financial assets 140,378 141,814
Departmental net financial position 141,414 174,649

Contractual obligations (note 12)
Contingent liabilities (note 13)

The accompanying notes form an integral part of these consolidated financial statements.

Original signed by Catrina Tapley
Catrina Tapley
Deputy Minister

Original signed by Hughes St-Pierre
Hughes St-Pierre, MA, CPA, CMA
Chief Financial Officer

Ottawa, Canada
August 30, 2021

Immigration, Refugees and Citizenship Canada
Consolidated Statement of Operations and Departmental Net Financial Position (unaudited)

For the Year Ended March 31
(in thousands of dollars)

  2021
Planned results
2021 2020
Expenses
Immigrant and Refugee Selection and Integration 2,278,968 2,377,188 2,464,184
Citizenship and Passports 543,167 458,547 460,802
Visitors, International Students
and Temporary Workers
456,482 387,546 462,049
Internal Services 243,735 360,791 312,559
Expenses incurred on behalf of Government (1,014) - -
Total expenses 3,521,338 3,584,072 3,699,594
Revenues
Immigration service fees 1,046,538 340,892 766,298
Immigration rights and privileges 174,955 95,096 163,467
Passport fees 313,080 52,703 274,885
Citizenship service fees 116,528 27,161 113,351
Right of citizenship 20,653 4,436 19,730
Passport miscellaneous revenues 250 224 236
International Experience Canada 9,938 - 8,787
Other revenues 1,143 951 3,814
Revenues earned on behalf of Government (1,359,817) (468,496) (1,066,649)
Total revenues 323,268 52,967 283,919
Net cost of operations before government funding and transfers 3,198,070 3,531,105 3,415,675
Government funding and transfers
Net cash provided by Government of Canada   3,109,277 3,048,383
Change in due from Consolidated Revenue Fund   14,739 7,395
Services provided without charge by
other government departments (note 14)
  373,782 360,608
Transfer of the transition payments for implementing
salary payments in arrears
  - (5)
Other transfer of assets from (to)
other government departments
  72 (159)
Net cost (revenue) of operations after government funding and transfers   33,235 (547)
Departmental net financial position - Beginning of year   174,649 174,102
Departmental net financial position - End of year   141,414 174,649

Segmented information (note 15)

The accompanying notes form an integral part of these consolidated financial statements.

Immigration, Refugees and Citizenship Canada
Consolidated Statement of Change in Departmental Net Financial Asset (unaudited)

For the Year Ended March 31
(in thousands of dollars)

  2021 2020
Net cost (revenue) of operations after government funding and transfers 33,235 (547)
Change due to tangible capital assets
Acquisition of tangible capital assets 21,597 21,610
Amortization of tangible capital assets (26,967) (35,939)
Proceeds from disposal of tangible capital assets (31) (8)
Net loss on disposal of tangible capital assets (355) (89)
Transfer to another government department - (22)
Total change due to tangible capital assets (5,756) (14,448)
Change due to inventory held for consumption (415) (1,177)
Change due to prepaid expenses 4,735 4,371
Net decrease (increase) in departmental net financial asset 31,799 (11,801)
Departmental net financial asset - Beginning of year (32,835) (21,034)
Departmental net financial asset - End of year (1,036) (32,835)

The accompanying notes form an integral part of these consolidated financial statements.

Immigration, Refugees and Citizenship Canada
Consolidated Statement of Cash Flows (unaudited)

For the Year Ended March 31
(in thousands of dollars)

  2021 2020
Operating activities
Net cost of operations before government funding and transfers 3,531,105 3,415,675
Non-cash items:
Amortization of tangible capital assets (26,967) (35,939)
Net loss on disposal of tangible capital assets (355) (89)
Services provided without charge by other
government departments (note 14)
(373,782) (360,608)
Transfer of the transition payments for implementing
salary payments in arrears
- 5
Variations in Consolidated Statement of Financial Position:
Decrease in accounts receivable and advances (11,283) (1,555)
Increase (decrease) in loans receivable (10,563) 15,640
Increase in prepaid expenses4,735 4,371
Increase in inventory held for resale 6,631 4,934
Decrease in inventory held for consumption (415) (1,177)
Increase in accounts payable and accrued liabilities (15,101) (21,872)
Decrease in Immigrant Investor Program981 16,400
Increase in vacation pay and compensatory leave (18,308) (8,111)
Decrease (increase) in employee future benefits 1,105 (1,030)
Transfer of salary overpayments to (from) other
government departments
(72) 137
Cash used in operating activities 3,087,711 3,026,781
Capital investing activities
Acquisition of tangible capital assets 21,597 21,610
Proceeds from disposal of tangible capital assets (31) (8)
Cash used in capital investing activities 21,566 21,602
Net cash provided by Government of Canada 3,109,277 3,048,383

The accompanying notes form an integral part of these consolidated financial statements.

Immigration, Refugees and Citizenship Canada
Notes to the Consolidated Financial Statements (unaudited)

For the Year Ended March 31

1. Authority and objectives

Immigration, Refugees and Citizenship Canada (IRCC) was established under the Department of Citizenship and Immigration Act. It is a department named in Schedule I of the Financial Administration Act and reports to Parliament through the Minister of Immigration, Refugees and Citizenship.

IRCC administers the Citizenship Act of 1977 and shares responsibility with the Canada Border Services Agency for the Immigration and Refugee Protection Act (IRPA).

Jurisdiction over immigration is a shared responsibility between the federal and the provincial and territorial governments under section 95 of the Constitution Act, 1867. Under s. 91(25) of the Constitution Act, 1867, the federal government has jurisdiction over naturalization and aliens.

IRCC's priorities in 2020-21 were:

These six priorities were delivered with the following core responsibilities:

Immigrant and Refugee Selection and Integration: IRCC facilitates the admission and economic and social integration of immigrants and refugees who intend to stay in Canada permanently, while protecting the health, safety and security of Canadians. IRCC selects economic immigrant applicants to contribute to the Canadian economy, processes family member applicants to reunite families, and processes refugee and protected person applicants to provide a safe haven for those facing persecution. IRCC works with partners to verify that individuals meet admissibility requirements before they enter Canada. In order to support immigrants and refugees in integrating into Canadian society, IRCC offers a variety of settlement support services through a network of service providers.

Visitors, International Students and Temporary Workers: IRCC facilitates the entry of migrants who wish to come to Canada temporarily, while protecting the health, safety and security of Canadians. IRCC works with partners to verify that individuals meet admissibility requirements. IRCC processes visas, electronic travel authorizations, and work and study permits for tourists, business travelers, international students and temporary workers, whose spending and presence in Canada benefit the economy.

Citizenship and Passports: IRCC promotes the rights and responsibilities of Canadian citizenship, and issues secure and internationally recognized Canadian citizenship and travel documents so that Canadians can participate fully in civic society and so that travel is facilitated across borders while contributing to international and domestic security.

Internal Services: Internal Services are those groups of related activities and resources that the federal government considers to be services in support of programs and/or required to meet corporate obligations of an organization. Internal Services refers to the activities and resources of the 10 distinct service categories that support Program delivery in the organization, regardless of the Internal Services delivery model in a department. The 10 service categories are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Management Services; Materiel Management Services; and Acquisition Management Services.

2. Summary of significant accounting policies

These consolidated financial statements are prepared using IRCC's accounting policies stated below, which are based on Canadian public sector accounting standards. The presentation and results using the stated accounting policies do not result in any significant differences from Canadian public sector accounting standards.

Significant accounting policies are as follows:

(a) Parliamentary authorities

IRCC is mainly financed by the Government of Canada through parliamentary authorities. Financial reporting of authorities provided to IRCC do not parallel financial reporting according to generally accepted accounting principles since authorities are primarily based on cash flow requirements. Consequently, items recognized in the Consolidated Statement of Operations and Departmental Net Financial Position and in the Consolidated Statement of Financial Position are not necessarily the same as those provided through authorities from Parliament. Note 3 provides a reconciliation between the bases of reporting. The planned results amounts in the “Expenses” and “Revenues” sections of the Consolidated Statement of Operations and Departmental Net Financial Position are the amounts reported in the Consolidated Future-Oriented Statement of Operations included in the 2020-21 Departmental Plan. Planned results are not presented in the “Government funding and transfers” section of the Consolidated Statement of Operations and Departmental Net Financial Position and in the Consolidated Statement of Change in Departmental Net Financial Asset because these amounts were not included in the 2020-21 Departmental Plan.

(b) Consolidation

These consolidated financial statements include the accounts of the Passport Canada Revolving Fund, for which the Deputy Minister is accountable. The accounts of the Passport Canada Revolving Fund have been consolidated with those of IRCC, and all inter-organizational balances and transactions have been eliminated.

(c) Net cash provided by Government

IRCC operates within the Consolidated Revenue Fund (CRF), which is administered by the Receiver General for Canada. All cash received by IRCC is deposited to the CRF, and all cash disbursements made by IRCC are paid from the CRF. The net cash provided by Government is the difference between all cash receipts and all cash disbursements, including transactions between departments of the Government.

(d) Amount due from the CRF

Amounts due from the CRF are the result of timing differences at year-end between when a transaction affects authorities and when it is processed through the CRF. Amounts due from the CRF represent the net amount of cash that IRCC is entitled to draw from the CRF without further authorities to discharge its liabilities.

(e) Revenues

The recognition of revenues from immigration and citizenship service fees and rights and privileges is deferred until a final decision has been rendered. Revenues from passport fees are recognized upon request for a passport service, which is upon receipt of payment and verification of the passport application for completeness. Other revenues, including International Experience Canada, are accounted for in the period in which the underlying transaction or event that gave rise to the revenues takes place.

Revenues that are non-respendable are not available to discharge IRCC's liabilities. While the Deputy Minister is expected to maintain accounting control, she has no authority regarding the disposition of non-respendable revenues. As a result, non-respendable revenues are considered to be earned on behalf of the Government of Canada and are therefore presented as a reduction of IRCC's gross revenues.

Revenues that are respendable are mainly available to discharge the liabilities of the Passport and International Experience Canada programs.

(f) Expenses

Expenses are recorded on an accrual basis.

Transfer payments are recorded as an expense in the year the transfer is authorized and all eligibility criteria have been met by the recipient.

Vacation pay and compensatory leave are accrued as the benefits are earned by employees under their respective terms of employment. For the last five fiscal years, excess hours of vacation and compensatory leave earned were not automatically cashed out on March 31, but only when specifically requested by employees.

Services provided without charge by other government departments for international immigration and citizenship services, accommodation, employer's contributions to the health and dental insurance plans, legal services, and workers' compensation are recorded as operating expenses at their estimated costs.

(g) Employee future benefits

  1. Pension benefits: Eligible employees participate in the Public Service Pension Plan, a multiemployer pension plan administered by the Government. IRCC's contributions to the Plan are charged to expenses in the year incurred and represent the total departmental obligation to the Plan. IRCC's responsibility with regard to the Plan is limited to its contributions. Actuarial surpluses or deficiencies are recognized in the financial statements of the Government of Canada, as the Plan's sponsor.
  2. Severance benefits: The accumulation of severance benefits for voluntary departures ceased for applicable employee groups. The remaining obligation for employees who did not withdraw benefits is calculated using information derived from the results of the actuarially determined liability for employee severance benefits for the Government as a whole.

(h) Accounts and loans receivable

Accounts and loans receivable are stated at the lower of cost and net recoverable value. A valuation allowance is recorded for accounts and loans receivable where recovery is considered uncertain. Loans that cannot be recovered are written off after receiving Parliamentary approval in accordance with the Debt Write-off Regulations, 1994.

(i) Non-financial assets

The costs of acquiring land, buildings, equipment and other capital property are capitalized as tangible capital assets and, except for land, are amortized to expense over the estimated useful lives of the assets, as described in Note 11. All tangible capital assets and leasehold improvements having an initial cost of $10,000 or more are recorded at their acquisition cost. Tangible capital assets do not include immovable assets located on reserves as defined in the Indian Act, works of art, museum collection and Crown land to which no acquisition cost is attributable, and intangible assets. Inventory held for consumption consists of forms, informatics equipment and passport material held for future program delivery and not intended for resale. All passport material is valued at the lower of cost (using the average cost method) or net realizable value. Informatics equipment and forms are valued at cost using the first in, first out method.

(j) Contingent liabilities

Contingent liabilities are potential liabilities, which may become actual liabilities when one or more future events occur or fail to occur. If the future event is likely to occur or fail to occur, and a reasonable estimate of the loss can be made, a provision is accrued and an expense recorded to other expenses. If the likelihood is not determinable or if an amount cannot be reasonably estimated, the contingency is disclosed in the notes to the consolidated financial statements.

(k) Transactions involving foreign currencies

Transactions involving foreign currencies are translated into Canadian dollar equivalents using rates of exchange in effect at the time of those transactions. Monetary assets and liabilities denominated in foreign currencies are translated in Canadian dollars using the rate of exchange in effect at March 31. Gains and losses resulting from foreign currency translation are reported on the Consolidated Statement of Operations and Departmental Net Financial Position according to the activities to which they relate.

(l) Measurement uncertainty

The preparation of these consolidated financial statements requires management to make estimates and assumptions that affect the amounts of assets, liabilities, revenues and expenses reported in the consolidated financial statements and accompanying notes at March 31. The estimates are based on facts and circumstances, historical experience, general economic conditions and reflect the Government's best estimate of the related amount at the end of the reporting period. The most significant items where estimates are used are the deferred revenues, the liability for employee future benefits, the useful life of tangible capital assets, contingent liabilities and the allowance for doubtful accounts.

Management assessed the impact of the COVID-19 pandemic on its significant estimates such as the calculation of the allowance for doubtful accounts on loans receivable and accounts receivable. Although the COVID-19 pandemic might have increased the financial pressure of debtors, the facilitative measures put in place by IRCC have mitigated the risk of loans and accounts receivable not being reimbursed and the allowances being significantly understated.

Actual results could significantly differ from those estimated. Management's estimates are reviewed periodically and, as adjustments become necessary, they are recorded in the consolidated financial statements in the year they become known.

(m) Related party transactions

Related party transactions, other than inter-entity transactions, are recorded at the exchange amount.

Inter-entity transactions are transactions between commonly controlled entities. Inter-entity transactions, other than restructuring transactions, are recorded on a gross basis and are measured at the carrying amount, except for the following:

  1. Services provided on a recovery basis are recognized as revenues and expenses on a gross basis and measured at the exchange amount.
  2. Certain services received on a without charge basis are recorded for consolidated financial statements purposes at the carrying amount.

3. Parliamentary authorities

IRCC receives most of its funding through annual parliamentary authorities. IRCC is also responsible for the management of the Passport Canada Revolving Fund, a continuing non-lapsing authority from Parliament to make payments out of the CRF for working capital, capital acquisitions and temporary financing of accumulated operating deficits. The International Experience Canada program is managed through a budgetary authority. Employee benefits are authorized by a statutory authority. IRCC issues immigration loans through a non-budgetary non-lapsing authority.

Revenues related to immigration and citizenship, including fees, rights and privileges, are deposited to the CRF and are not available for use by IRCC. Fees, rights and privileges are collected through the Immigration and Refugee Protection Regulations as well as through the Citizenship Regulations.

Items recognized in the Consolidated Statement of Operations and Departmental Net Financial Position and the Consolidated Statement of Financial Position in one year may be funded through parliamentary authorities in prior, current or future years. Accordingly, IRCC has different net results of operations for the year on a government funding basis than on an accrual accounting basis. The differences are reconciled in the following tables:

(a) Reconciliation of net cost of operations to current year authorities used

  2021 2020
  (in thousands of dollars)
Net cost of operations before government funding and transfers 3,531,105 3,415,675
Adjustments for items affecting net cost of operations but not affecting authorities:
Amortization of tangible capital assets (26,967) (35,939)
Net loss on disposal of tangible capital assets (355) (89)
Services provided without charge by other government departments (373,782) (360,608)
Increase in vacation pay and compensatory leave (18,308) (8,111)
Decrease (increase) in employee future benefits 1,105 (1,030)
Decrease in accrued liabilities not charged to authorities 4,754 2,654
Bad debt allowance (679) (2,072)
Refund of previous years' expenditures 2,180 2,219
Phoenix damages - collective agreements (7,681) -
Decrease in program expenditures not charged to authorities 2,365 984
Other 3 28
Total items affecting net cost of operations but not affecting authorities (417,365) (401,964)
Adjustments for items not affecting net cost of operations but affecting authorities:
Acquisition of tangible capital assets 21,597 21,610
Increase (decrease) in gross loans receivable (11,406) 16,966
Salary overpayments related to pay system implementation 3,620 7,141
Transfer of the transition payments for
implementing salary payments in arrears
- 5
Increase in inventory held for resale 6,631 4,934
Decrease in inventory held for consumption (415) (1,177)
Increase in prepaid expenses 4,735 4,371
Refund of previous years' revenues 9,442 9,420
Other 222 585
Total items not affecting net cost of operations but affecting authorities 34,426 63,855
Current year authorities used 3,148,166 3,077,566

(b) Authorities provided and used

  2021 2020
  (in thousands of dollars)
Authorities provided:
Vote 1 - Operating expenditures 1,203,109 1,122,745
Vote 5 - Capital expenditures 38,915 29,185
Vote 10 - Grants and contributions 1,985,586 1,940,098
Vote 15 - Enhancing the integrity of
Canada's Borders and Asylum System
- 35,322
Vote 20 - Improving Immigration Client Service - 4,156
Vote 25 - Helping Travellers Visit Canada - 2,464
Vote 30 - Protecting People
from Unscrupulous Immigration Consultants
- 11,250
Debt write-off 312 -
Debt forgiveness 7 -
Statutory amounts 1,274,686 1,360,566
Non-budgetary items 41,191 58,157
Less:
Lapsed Vote 1 - Operating expenditures (168,028) (94,915)
Lapsed Vote 5 - Capital expenditures (23,922) (12,872)
Lapsed Vote 10 - Grants and contributions (286,388) (112,433)
Lapsed Vote 15 - Enhancing the
integrity of Canada's Borders and Asylum System
- (35,322)
Lapsed Vote 20 - Improving Immigration Client Service - (4,156)
Lapsed Vote 25 - Helping Travellers Visit Canada - (2,464)
Lapsed Vote 30 - Protecting People
from Unscrupulous Immigration Consultants
- (11,250)
Debt write-off (24) -
Lapsed - Statutory amounts - (11)
Authorities available for future years (917,278) (1,212,954)
Current year authorities used 3,148,166 3,077,566

4. Accounts receivable and advances

The following table presents details of IRCC's accounts receivable and advances balances:

  2021 2020
  (in thousands of dollars)
Receivables - Other government departments and agencies 11,795 23,255
Receivables - Salary overpayments 29,093 26,443
Receivables - Other external parties 9,605 11,191
Employee advances 1,252 1,393
Subtotal 51,745 62,282
Allowance for doubtful accounts on receivables from external parties (1,777) (1,042)
Gross accounts receivable and advances 49,968 61,240
Accounts receivable and advances held on behalf of Government (40,577) (40,566)
Net accounts receivable and advances 9,391 20,674

5. Loans receivable

In accordance with the IRPA, IRCC can issue immigration loans up to a maximum of $126,600 thousand. The Immigration Loans Program provides eligible immigrants, who are mainly refugees selected for resettlement to Canada, with access to funding that would otherwise not be available to them. Loans are used to cover a number of expenses, including travel to Canada and other costs associated with resettlement, specifically:

Starting February 28, 1995, all immigration loans bore interest at a rate determined by the Minister of Finance at the beginning of each calendar year. Regulations provided for a period of up to six years for the repayment of the loans and the interest rate on outstanding interest-bearing loans varied from 0.76% to 9.06%. Since February 21, 2018, loans are non-interest bearing and are repayable over one to eight years with a possible deferment of two years. The closing balance of the immigration loans only includes the outstanding principal balance. An allowance for uncollectible loans is recorded when recovery is considered uncertain.

The following table presents details of IRCC's immigration loans balances:

  2021 2020
  (in thousands of dollars)
Immigration loans - Opening balance 85,410 68,444
New loans issued 8,452 30,707
Repayments of loans (19,589) (13,741)
Write-off and forgiveness of loans (269) -
Immigration loans - Closing balance 74,004 85,410
Allowance for uncollectible loans (1,633) (2,476)
Total loans receivable 72,371 82,934

6. Inventory

The following table presents details of the inventory, measured at cost or net realizable value:

  2021 2020
  (in thousands of dollars)
Inventory held for resale:
Passport material 14,846 8,163
Forms 4,779 4,831
Total Inventory held for resale 19,625 12,994
Inventory held for consumption:
Informatics equipment 5,773 5,205
Passport material 3,159 4,131
Forms 98 109
Total inventory held for consumption 9,030 9,445
Total inventory 28,655 22,439

The cost of consumed inventory recognized as an expense in the Consolidated Statement of Operations and Departmental Net Financial Position is $7,084 thousand in 2020-21 ($33,747 thousand in 2019-20).

7. Accounts payable and accrued liabilities

The following table presents details of IRCC's accounts payable and accrued liabilities:

  2021 2020
  (in thousands of dollars)
Accounts payable - Other government departments and agencies 56,902 54,062
Accounts payable - External parties 138,961 77,497
Total accounts payable 195,863 131,559
Accrued liabilities 142,213 191,416
Total accounts payable and accrued liabilities 338,076 322,975

8. Immigrant Investor Program

The Economic Action Plan 2014 Act, no.1 (Bill C-31) put an end to requests for applications in the federal Immigrant Investor Program (IIP) for which a selection decision had not been made before February 11, 2014. While the program was terminated, outstanding investments will continue to be returned to investors until May 2024. The IIP allowed qualified immigrants to gain permanent residence in Canada by making an investment of $800 thousand ($400 thousand prior to December 1, 2010) in the Canadian economy. The investment is returned to the investor, without interest, five years and two months after initial payment.

After meeting other immigration requirements, applicants to these programs were required to pay their investment to the Receiver General for Canada. IRCC acted as an agent for the approved provincial funds by collecting the investments and distributing them to the participating provinces on the first day of the second month following receipt from the investor.

The participating provinces were then responsible for investing their allocations to strengthen their economies and to create or continue employment. They still report to IRCC quarterly, and after the five-year holding period, remit the full amount of the investment back to IRCC. Within 30 days of receipt of the full amount from a participating province, IRCC returns the investment to the investor (without interest).

In 2020-21, the provinces of New Brunswick and Saskatchewan repaid all amounts owed to IRCC under this program.

The value of financial transactions processed during the year is as follows:

  2021 2020
  (in thousands of dollars)
Opening balance 3,200 19,600
Receipts 21,019 223,600
Payments (22,000) (240,000)
Closing balance 2,219 3,200

9. Deferred revenue

The deferred revenue account was established to record immigration and citizenship fees and rights and privileges derived from the Immigration and Refugees Protection Act and regulations and the Citizenship Act and regulations for services that have yet to be rendered by IRCC.

The following table presents details of the deferred revenue account:

  2021 2020
  (in thousands of dollars)
Opening balance 593,793 540,234
Amounts received 804,080 1,123,964
Revenue recognized (476,837) (1,070,405)
Gross closing balance 921,036 593,793
Deferred revenue held on behalf of Government (921,036) (593,793)
Net closing balance - -

10. Employee future benefits

a) Pension benefits

IRCC's employees participate in the Public Service Pension Plan (the “Plan”), which is sponsored and administered by the Government of Canada. Pension benefits accrue up to a maximum period of 35 years at a rate of two percent per year of pensionable service, times the average of the best five consecutive years of earnings. The benefits are integrated with Canada/Québec Pension Plan benefits and they are indexed to inflation.

Both the employees and IRCC contribute to the cost of the Plan. Due to the amendment of the Public Service Superannuation Act following the implementation of provisions related to the Economic Action Plan 2012, employee contributors have been divided into two groups — Group 1 relates to existing plan members as of December 31, 2012 and Group 2 relates to members joining the Plan as of January 1, 2013. Each group has a distinct contribution rate.

The 2020-21 expense amounts to $71,798 thousand ($60,965 thousand in 2019-20). For Group 1 members, the expense represents approximately 1.01 times (1.01 times in 2019-20) the employee contributions and, for Group 2 members, approximately 1.00 times (1.00 times in 2019-20) the employee contributions.

IRCC's responsibility with regard to the Plan is limited to its contributions. Actuarial surpluses or deficiencies are recognized in the Consolidated Financial Statements of the Government of Canada, as the Plan's sponsor.

b) Severance benefits

Severance benefits provided to IRCC's employees were previously based on an employee's eligibility, years of service and salary at termination of employment. However, since 2011 the accumulation of severance benefits for voluntary departures progressively ceased for substantially all employees. Employees subject to these changes were given the option to be paid the full or partial value of benefits earned to date or collect the full or remaining value of benefits upon departure from the public service. By March 31, 2021, substantially all settlements for immediate cash out were completed. Severance benefits are unfunded and, consequently, the outstanding obligation will be paid from future authorities.

The changes in the obligations during the year were as follows:

  2021 2020
  (in thousands of dollars)
Accrued benefit obligation - Beginning of year 23,172 22,142
Expense for the year 4,336 3,668
Benefits paid during the year (5,441) (2,638)
Accrued benefit obligation - End of year 22,067 23,172

11. Tangible capital assets

Amortization of tangible capital assets is done on a straight-line basis over the estimated useful life of the asset as follows:

Asset class Amortization period
Machinery and equipment 15 years
Informatics hardware 5 to 10 years
Software (purchased and developed) 3 to 10 years
Office furniture 10 years
Vehicles 8 years
Leasehold improvements Lesser of remaining term of the lease or useful life of the improvement

Assets under construction are recorded in the applicable asset class in the year they became ready for productive use and are not amortized until then.

Cost

(in thousands of dollars)

Capital Asset Class Opening balance Acquisitions AdjustmentsFootnote 1 Disposals and write-offs Closing balance
Machinery and equipment 2,940 876 488 19 4,285
Informatics hardware 7,324 179 - 119 7,384
Software (purchased and developed) 422,974 692 22,259 3,939 441,986
Office furniture 1,555 265 - 27 1,793
Vehicles 579 - - 176 403
Assets under construction 11,506 19,585 (22,747) - 8,344
Leasehold improvements 7,259 - - - 7,259
Total 454,137 21,597 - 4,280 471,454

Accumulated amortization

(in thousands of dollars)

Capital Asset Class Opening balance Amortization AdjustmentsFootnote 1 Disposals and write-offs Closing balance
Machinery and equipment 1,648 142 - 9 1,781
Informatics Hardware 6,018 339 - 119 6,238
Software (purchased and developed) 314,950 26,339 - 3,566 337,723
Office Furniture 1,034 102 - 24 1,112
Vehicles 342 45 - 176 211
Assets under construction - - - - -
Leasehold improvements 7,259 - - - 7,259
Total accumulated amortization 331,251 26,967 - 3,894 354,324

Net book value

(in thousands of dollars)

Capital Asset Class 2021 2020
Machinery and equipment 2,504 1,292
Informatics hardware 1,146 1,306
Software (purchased and developed) 104,263 108,024
Office furniture 681 521
Vehicles 192 237
Assets under construction 8,344 11,506
Leasehold improvements - -
Total  117,130  122,886

12. Contractual obligations

The nature of IRCC’s activities may result in some large multi-year contracts and obligations whereby IRCC will be obligated to make future payments in order to carry out its transfer payment programs or when the services/goods are received.

Significant contractual obligations that can be reasonably estimated by fiscal year are summarized as follows:

(in thousands of dollars) 2022 2023 2024 2025 2026 2027 and subsequent Total
Transfer Payments 1,503,292 1,459,518 1,420,486 1,427,607 650,270 650,270 7,111,443
Capital 4,207 - - - - - 4,207
Operating and Maintenance 99,993 15,496 18,843 14,926 15,176 15,534 179,968
Passport - Operating and Maintenance 87,361 47,910 49,427 53,563 54,703 271,557 564,521
Total 1,694,853 1,522,924 1,488,756 1,496,096 720,149 937,361 7,860,139

13. Contingent liabilities

Claims have been made against IRCC in the normal course of operations. These claims include items with pleading amounts and others for which no amount is specified. While the total amount claimed in these actions is significant, most of their outcomes are not determinable. IRCC records an allowance for claims and litigation where it is likely that there will be a future payment and a reasonable estimate of the loss can be made. No such allowance has been recorded as at March 31, 2021 (nil as at March 31, 2020). Claims and litigations for which the outcome is not determinable and a reasonable estimate can be made by management amount to $60,504 thousand as at March 31, 2021 ($60,500 thousand as at March 31, 2020).

14. Related party transactions

IRCC is related as a result of common ownership to all government departments, agencies, and Crown corporations. Related parties also include individuals who are members of key management personnel or close family members of those individuals, and entities controlled by, or under shared control of, a member of key management personnel or a close family member of that individual.

IRCC enters into transactions with these entities in the normal course of business and on normal trade terms. There are no transactions that have occurred at a value different from that which would have been arrived at if the parties were unrelated.

a) Common services provided without charge by other government departments

During the year, IRCC received services without charge from certain common service organizations, related to accommodation, legal services, the employer's contributions to the health and dental insurance plans, and workers' compensation coverage. Additionally, Global Affairs Canada provides international immigration and citizenship services at missions abroad. These services provided without charge have been recorded at the carrying value in IRCC's Consolidated Statement of Operations and Departmental Net Financial Position as follows:

  2021 2020
  (in thousands of dollars)
International immigration and citizenship services 238,158 236,812
Employer's contributions to health and dental insurance plans 56,974 51,003
Accommodation 49,605 45,896
Legal services 29,038 26,844
Workers' compensation 7 53
Total 373,782 360,608

The Government has centralized some of its administrative activities for efficiency, cost-effectiveness purposes and economic delivery of programs to the public. As a result, the Government uses central agencies and common service organizations so that one department performs services for all other departments and agencies without charge. The costs of these services, such as the payroll and cheque issuance services provided by Public Services and Procurement Canada, audit services provided by the Office of the Auditor General and information technology infrastructure services provided by Shared Services Canada are not included in IRCC's Consolidated Statement of Operations and Departmental Net Financial Position.

b) Other transactions with other government departments and agencies

  2021 2020
  (in thousands of dollars)
Expenses 361,477 376,134
Revenues 2,060 3,893

Expenses disclosed in (b) exclude common services provided without charge, which are already disclosed in (a).

15. Segmented information

Presentation by segment is based on IRCC's core responsibilities. The presentation by segment is based on the same accounting policies as described in the Summary of significant accounting policies in note 2. The following table presents the expenses incurred and revenues generated for the main core responsibilities, by major object of expense and by major type of revenue. The segment results for the period are as follows:

(in thousands of dollars) Immigrant and Refugee Selection and Integration Citizenship and Passports Visitors, International Students and Temporary Workers Internal Services 2021 2020
Transfer payments
Other levels of government within Canada 966,753 - - - 966,753 1,092,710
Non-profit organizations 670,685 - - - 670,685 643,420
Individuals 32,068 - - - 32,068 68,975
Other countries and international organizations 26,979 - - - 26,979 19,742
Total transfer payments 1,696,485 - - - 1,696,485 1,824,847
Operating expenses
Salaries and employee benefits 379,222 189,599 265,810 216,497 1,051,128 917,842
Professional and special services 253,747 231,756 52,423 86,016 623,942 695,007
Accommodation 20,696 11,285 10,202 13,392 55,575 53,333
Rentals 10,480 9,107 18,958 12,167 50,712 45,783
Utilities, materials and supplies 5,133 5,903 8,885 12,641 32,562 47,087
Amortization of tangible capital assets 3,213 1,728 16,489 5,537 26,967 35,939
Transportation and communication 6,792 6,242 11,386 2,493 26,913 58,308
Information services 1,065 2,337 1,866 5,472 10,740 10,411
Repairs and maintenance 894 570 1,482 4,695 7,641 8,618
Other (539) 20 45 1,881 1,407 2,419
Total operating expenses 680,703 458,547 387,546 360,791 1,887,587 1,874,747
Total expenses 2,377,188 458,547 387,546 360,791 3,584,072 3,699,594
Revenues
Immigration service fees 97,650 - 243,242 - 340,892 766,298
Immigration rights and privileges 33,941 - 61,155 - 95,096 163,467
Passport fees - 52,703 - - 52,703 274,885
Citizenship service fees - 27,161 - - 27,161 113,351
Right of citizenship - 4,436 - - 4,436 19,730
Passport miscellaneous revenues - 224 - 224 236
International Experience Canada - - - - - 8,787
Other revenues - - 309 642 951 3,814
Revenues earned on behalf of Government (131,591) (31,597) (304,706) (602) (468,496) (1,066,649)
Total revenues - 52,927 - 40 52,967 283,919
Net cost of operations before government funding and transfers 2,377,188 405,620 387,546 360,751 3,531,105 3,415,675

16. Comparative information

Certain comparative figures have been reclassified to conform to the current year's presentation.

Immigration, Refugees and Citizenship Canada
Annex to the Statement of Management Responsibility Including Internal Control over Financial Reporting (unaudited)

For the fiscal year 2020-21

1. Introduction

This document provides summary information on the measures taken by IRCC to maintain an effective system of internal control over financial reporting (ICFR), including information on internal control management, assessment results and related action plans.

Detailed information on IRCC's authority, mandate, and program activities can be found in its latest Departmental Results Report and in its most recent Departmental Plan.

2. Departmental System of Internal Control over Financial Reporting

2.1 Internal Control Management

IRCC has a well-established governance and accountability structure to support departmental assessment efforts and oversight of its system of internal control. A departmental internal financial control management framework, approved by the Deputy Minister, is in place and includes:

  • organizational accountability structures as they relate to internal financial control management to support sound financial management and reporting, including roles and responsibilities for senior managers in their areas of responsibility for control management;
  • values and ethics, including a departmental code of conduct;
  • on-going communication and training on statutory requirements, policies, and procedures for sound financial management and control; and,
  • at least semi-annual monitoring and regular updates on internal financial control management as well as the reporting of annual assessment results and related action plans to the Deputy Minister, departmental senior management and the Departmental Audit Committee.

The Departmental Audit Committee provides advice to the Deputy Minister on the adequacy and functioning of the department's risk management, control and governance frameworks and processes.

IRCC's senior management recognizes the importance of setting the tone from the top to help ensure that staff at all levels understand their roles in maintaining effective systems of ICFR and are equipped to exercise these responsibilities effectively. IRCC's focus is on ensuring that risks are managed well through a responsive and risk-based control environment that enables continuous improvement and innovation.

2.2 Service Arrangements Relevant to Financial Statements

IRCC relies on other organizations for the processing of certain transactions that are recorded in its financial statements as follows:

Common arrangements:
  • Public Services and Procurement Canada (PSPC) centrally administers the payments of salaries and the procurement of goods and services, as per IRCC's Delegation of Spending and Financial Authority Instrument, and also provides accommodation services;
  • Treasury Board Secretariat provides IRCC with information used to calculate various accruals and allowances, such as the accrued severance liability;
  • The Department of Justice provides legal services to IRCC; and,
  • Shared Services Canada (SSC) provides IT infrastructure services to IRCC in the areas of data centre and network services. The scope and responsibilities are addressed in the interdepartmental arrangement between SSC and IRCC.
Specific arrangements:
  • The Department of Global Affairs Canada (GAC) provides common administrative services and support for the Immigration Program outside Canada, under a memorandum of understanding with IRCC. Common administrative services include accommodations, revenues and payments processing, accounting and telecommunications. Program support is offered by both Canada-based officers and locally engaged staff in missions abroad. GAC also prepares periodic financial reports for IRCC staff on the revenues collected and the expenses incurred directly in the field;
  • The Department of Employment and Social Development Canada (ESDC) provides passport processing and delivery services to IRCC. These services are governed by a service level agreement with IRCC which ensures optimal and sound financial management of the Passport Program and the recovery of costs associated with Passport Operations and Service Delivery, Receiving Agent Services, Modernization costs, Accommodations and Internal Services provided by Service Canada;
  • The International Organization for Migration (IOM) provides for the pre-departure services and transportation costs of immigrants to their final destinations in Canada, which are later converted to loans. As a result, reliance is placed on the control procedures of the IOM;
  • Visa Facilitation Services Global and TT Visa Services Ltd both manage visa application centres that deliver visa application intake services and the collection of related application fees abroad. As a result, reliance is placed on the control procedures of these external service providers; and,
  • Medavie-Blue Cross provides claims administration for the Interim Federal Health Program (IFHP). The IFHP reimburses service providers for emergency and essential health-care services in cases where eligible clients, such as refugees, do not qualify for provincial, territorial or private health coverage. As a result, reliance is placed on the control procedures of Medavie Blue-Cross.

3. Departmental Assessment Results during Fiscal Year 2020-21

During 2020-21, the ongoing monitoring of controls was implemented according to plan. The key findings and significant adjustments required from the current year's assessment activities are summarized below.

New or significantly amended key controls

In the current year, IRCC continued to enhance and further digitized several of its business processes, such as non-salary operating expenses, accounts payable, accrued liabilities and payments, grants and contributions, and budgeting and forecasting. Notably, in response to the pandemic and remote work situation, digital signatures were expanded and implemented in the vast majority of business processes. IRCC also continued to closely monitor and adjust its salary business process following the implementation, in recent years, of PSPC's Phoenix Pay System.

The design of any new or amended key controls within the non-salary operating expenses, accounts payable, accrued liabilities and payments, grants and contributions, salaries, and budgeting and forecasting business processes was thoroughly analyzed prior to their implementation. Operating effectiveness of these key controls was either assessed in 2020-21 or will be assessed during the next three fiscal years, according to IRCC's ongoing monitoring program. There were no significantly amended key controls in all other existing business processes that required a reassessment in 2020‑21.

Ongoing monitoring program

As part of its rotational ongoing monitoring program, IRCC completed its reassessment of information technology (IT) general controls under departmental management and of the financial controls embedded within the following business processes: salaries and employee benefits, non-salary operating expenses at NHQ (for three significant branches), services provided without charge by another department, capital assets, and accounts payable, accrued liabilities and payments. For the most part, the key controls that were tested performed as intended, with remediation required in the following areas:

  • existence of documentary evidence of the application of certain key controls, such as significant reviews, reconciliations and approvals;
  • documentation of significant financial procedures and controls; and
  • performance of review of certain documents, transactions and reconciliations.

Management action plans addressing the remediation requirements were developed by the business process owners and several have already been implemented. The remaining action plans will be operationalized within a reasonable timeframe.

Furthermore, in 2020-21, IRCC substantially advanced its reassessment of the financial controls embedded within the transfer payments to service provider organizations business process at one Canadian regional office. This reassessment work will be completed in 2021-22, and its results will be disclosed in next year's annex.

Due to other management priorities, the planned reassessment of the financial controls embedded within the Transfer payments to individuals — Resettlement Assistance Program and in all significant business processes at a Canadian case processing location was deferred to the 2021-22 fiscal year.

4. Departmental Action Plan

4.1 Progress during Fiscal Year 2020-21

IRCC continued to conduct its ongoing monitoring according to the previous fiscal year's rotational plan as shown in the following table:

Rotational Ongoing Monitoring Plan for Current Year Status
Services provided without charge by another department Completed as planned; remedial actions also completed.
IT general controls under departmental management, salaries and employee benefits, non-salary operating expenses at NHQ (for three significant branches), capital assets, and accounts payable, accrued liabilities and payments Completed as planned; remedial actions substantially advanced.
Transfer payments to service provider organizations at one Canadian regional office Assessment work substantially advanced in 2020‑21, and results to be reported in 2021-22.
Transfer payments to individuals — Resettlement Assistance Program, and all significant business processes at a Canadian case processing location Assessment work deferred to 2021‑22.

In 2020-21, IRCC assessed the design of any new or amended key controls while enhancing and further digitizing its non- salary operating expenses, accounts payable, accrued liabilities and payments, grants and contributions, and budgeting and forecasting business processes, and adjusting its salary business process. It also followed-up on all financial controls that required enhancements as a result of prior year monitoring, and determined that these controls were being duly strengthened within appropriate timelines.

4.2 Action Plan for the Next Fiscal Year and Subsequent Years

IRCC's rotational ongoing monitoring plan over the next three years, subject to an annual revalidation of the high risk processes and controls and related adjustments to the plan as required, is shown in the following table:

Rotational Ongoing Monitoring Plan
Key control areas Fiscal year
2021-22
Fiscal year
2022-23
Fiscal year
2023-24
Entity-level controls No No Yes
IT general controls under departmental management No No Yes
Budgeting and forecastingFootnote ** No No Yes
Investment PlanningFootnote ** No No Yes
CostingFootnote ** Yes No No
Financial closing and reporting Yes No No
Adjusting journal entries No Yes No
Revenue processes at NHQ No Yes No
Transfer payments to service provider organizations (at NHQ and selected Canadian regional offices)Footnote * Yes Yes Yes
Transfer payments to other levels of government Yes No No
Transfer payments to individuals – Resettlement Assistance Program Yes No Yes
Salaries and employee benefits No Yes No
Non-salary operating expense processes at NHQ Yes Yes Yes
Interim Federal Health Program expenses Yes No No
Services provided without charge by other departments No Yes No
Immigrant loans Yes No No
Capital assets No No Yes
Accounts payable, accrued liabilities and payments No No Yes
Canadian case processing centres – All significant revenue and expense business processes Yes No Yes
International missions – All significant revenue and expense business processesFootnote *** No Yes No

In addition to the ongoing monitoring rotational plan, IRCC plans to continue addressing any outstanding remediation resulting from its reassessments of the existing financial controls.

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