Operational Bulletins 135 – July 24, 2009

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

Streamlining the Refugee Intake Process


Since early 2008, Citizenship and Immigration Canada (CIC) and the Canada Border Services Agency (CBSA) have been reviewing current practices to streamline the refugee claim intake process.

This operational bulletin introduces two updated forms: the IMM 5611, “Claim for Refugee Protection in Canada” and the IMM 1265, “Interpreter’s Declaration”. It also provides instructions on FOSS entries for Country of Birth (COB), Country of Citizenship (COC) and Country of Last Permanent Residence (CLPR).

Release of the updated version of IMM 5611

The IMM 5611 “Claim for Refugee Protection in Canada”, has been in use since December 2008 by both CIC and the CBSA. The new version of this form is to be implemented immediately. As a transitory measure, refugee claimants to whom CIC/CBSA provided previous versions of the IMM 5611 before publication of this operational bulletin do not need to fill out the new version of the form.

The instruction guides for refugee claimants and officers have been modified to correspond with the new version of the IMM 5611 (PDF, 749.86KB). All other versions of the instruction guides are to be discarded. Instruction guides on how to use the new forms for claimants and officers are attached here.

Release of the updated version of IMM 1265

The IMM 1265 “Interpreter’s Declaration”, has been updated to a bilingual form that includes boxes to check for the main documents used during the refugee intake process. This form is to be implemented immediately by CIC and the CBSA.

FOSS entries for COB, COC and CLPR

It may happen that a claimant was born in a country that no longer exists. For COB, the officer should always enter into FOSS the name of the country that existed on the day the claimant was born. Consistency in entering such data is important for program integrity and statistical reporting.

FOSS entries for COC and CLPR should always be the name of the country that exists today. For example, a person who was born in 1978 in the USSR is now a citizen of Ukraine. For COB, the entry would be ‘USSR’ and for COC/CLPR, it would be ‘Ukraine’.

Note that as of June 2009, Czechoslovakia is no longer an option for COC or CLPR.

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