Program delivery update – March 31, 2016

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

Elimination of the payment receipt form [IMM 5401]

Summary

As part of Immigration, Refugees and Citizenship Canada’s (IRCC) modernization of payment processing, the payment receipt form [IMM 5401] (previously called an HPM receipt) is being eliminated as an accepted fee payment option as of April 1, 2016.

As of January 29, 2016, clients and immigration representatives can no longer order new payment receipt forms [IMM 5401] via the Call Centre or online via the IRCC website. Previously ordered forms can continue to be used at financial institutions in Canada until March 31, 2016. Otherwise, clients must pay online through IRCC’s online payment tool.

On April 1, 2016, financial institutions in Canada will stop accepting the payment receipt form [IMM 5401]. Forms date-stamped by a financial institution in Canada before April 1, 2016, can be submitted with an application after April 1, 2016, at any time.

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