Program delivery update: Biometrics administration and troubleshooting – June 4, 2018

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

The program delivery instructions for the biometrics administration and troubleshooting pages have been updated to reflect current biometric processes which will continue through the Biometric Expansion.

Updated instructions

Deleted instructions

  • Oversight of biometrics collection at overseas visa application centre (overseas temporary residents only)
  • Client complaint – False search result
Note: The relevant content from these instructions has been incorporated into the above updated pages.
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