Program delivery update: COVID-19 – Web form 5

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

April 14, 2021

Updates have been made to the temporary resident COVID-19 program delivery instructions to remove reference to clients contacting the travel exemptions mailbox. They now state that clients will use web form 5 to contact IRCC when signalling that they meet a travel restriction exemption.