Text version: Occupations of Host Volunteer Survey Respondents
| Unemployed |
1% |
| Transportaion & warehousing |
1% |
| Public administration |
1% |
| Construction |
1% |
| Information, culture & recreation |
2% |
| Settlement agency |
2% |
| Finance, insurance, real estate & leasing |
3% |
| Professional, scientific & technical |
4% |
| Business, building & other support services |
6% |
| Education |
8% |
| Other |
8% |
| Administration |
9% |
| Health care & social assistance |
12% |
| Retirees |
15% |
| Students |
26% |
Text version: SPOs Perceptions of Host Clarity and Design
| |
|
Disagree |
Neither Agree or Disagree |
Agree |
|
| The Host Program is well-designed to meet the needs of newcomers |
SPOs Staff |
5% |
5% |
91% |
101% |
| SPOs Senior Managers |
3% |
6% |
90% |
99% |
| Host Program's objectives, structures, roles and responsibilities are clear |
SPOs Staff |
4% |
7% |
88% |
99% |
| SPOs Senior Managers |
13% |
|
87% |
100% |
| The Host Program is flexible enough to be able to respond to local needs |
SPOs Staff |
2% |
7% |
90% |
99% |
| SPOs Senior Managers |
16% |
16% |
68% |
100% |
Text version: CIC monitoring mechanisms
| |
Group |
Disagree |
Neither Agree Nor Disagree |
Agree |
|
| CIC has the adequate resources and capabilities to effectively monitor the programs and support delivery |
CIC Program Officers |
50% |
|
50% |
100% |
| Monitoring and reporting mechanisms that are in place for these settlement services are appropriate |
SPOs Staff |
23% |
9% |
68% |
100% |
| SPOs Managers and Directors |
24% |
6% |
70% |
100% |
| CIC Program Officers |
38% |
8% |
55% |
100% |
Text version: Perceptions of Host Program promotion
| |
|
Disagree |
Neither Agree
nor Disagree |
Agree |
| Efforts of CIC to promote the Host Program are effective |
SPOs Staff |
24% |
27% |
49% |
| SPOs Senior |
26% |
22% |
52% |
Text version: Client Assessment Procedures
| Other |
6% |
| Language assessment |
9% |
| Input from others (settlement staff, school) |
12% |
| Interview |
50% |
| Intake/application form |
67% |
Text version: Newcomer Attributes Assessed by SPOs
| Language ability |
5% |
| Interest in Canadian culture/Other cultures |
9% |
| Interest in language improvement |
9% |
| Availability/commitment |
14% |
| Other attributes |
14% |
| Preferred status criteria |
25% |
| Need/potential benefit from Program |
25% |
| Interest in social connections |
25% |
Text version: Volunteer Assessment Procedures
| Other |
11% |
| Volunteer orientation behaviour |
23% |
| Application form |
43% |
| Character references |
52% |
| Criminal record check |
52% |
| Interview |
64% |
Text version: Attributes of Volunteers Assessed by SPOs
| Second language |
5% |
| Previous volunteer experience |
5% |
| Knowledge of newcomer issues |
9% |
| Other characteristics |
16% |
| Ability to clear police check |
23% |
| Knowledge of local community/Canadian culture |
34% |
| Cultural sensitivity/open-mindedness |
39% |
| Communication/relational skills |
41% |
| Availability/reliability/commitment |
52% |
Text version: Volunteer Training Areas
| Helping clients find/apply for jobs |
18% |
| Dealing with high needs clients |
21% |
| How to improve clients' language skills |
41% |
| Interacting with other volunteers |
52% |
| Settlement challenges and immigration benefits |
59% |
| Community resources and services |
59% |
| Multicultural/cultural issues |
63% |
| Objectives of the Host Program |
89% |
Text version: Newcomers’ Reasons to Participate in Host Program
| Other |
1% |
| Recreation |
4% |
| Build skills |
4% |
| Academic assistance |
8% |
| Employment assistance |
11% |
| Settlement assistance |
23% |
| Learn about Canadian culture |
30% |
| To interact with Canadians |
33% |
| To improve English/French skills |
53% |
Text version: Perceptions of impact on clients’ settlement and adaptation
| |
|
|
No impact |
Minor Impact |
Major Impact |
| immediate Outcomes |
Improved English and/or
French skills |
Clients |
6% |
17% |
73% |
| Volunteers |
5% |
29% |
62% |
| SPOs |
|
5% |
93% |
Reduced stress of the
settlement process and
increased confidence |
Clients |
12% |
28% |
52% |
| Volunteers |
2% |
36% |
53% |
| SPOs |
|
5% |
93% |
| Intermediate Outcomes |
Knowing about various services and resources and become more independent using them in undertaking day-to-day tasks |
Clients |
15% |
24% |
53% |
| Volunteers |
6% |
50% |
38% |
| SPOs |
2% |
7% |
88% |
Text version: Impact on Clients’ Networks
| |
|
No impact |
Minor Impact |
Major Impact |
|
| Knowing more people in community/profession |
Clients |
9% |
34% |
51% |
94% |
| Volunteers |
11% |
43% |
35% |
89% |
| SPOs |
2% |
27% |
71% |
100% |
| Search/find a job |
Clients |
28% |
31% |
29% |
88% |
| Volunteers |
16% |
38% |
29% |
83% |
| SPOs |
5% |
43% |
45% |
93% |
Text version: Client Cross-Cultural Outcomes
| |
|
No impact |
Minor Impact |
Major Impact |
| Better understanding of Canadian society, culture, and opportunities to participate in community life |
Clients |
5% |
23% |
66% |
| Volunteers |
|
34% |
60% |
| SPOs |
|
|
98% |
| More knowledgeable about other cultures |
Clients |
10% |
21% |
62% |
| Volunteers |
4% |
44% |
42% |
| SPOs |
|
16% |
81% |
| Better able to deal with racism/discrimination |
Clients |
29% |
32% |
26% |
| Volunteers |
17% |
33% |
21% |
| SPOs |
|
43% |
53% |
Text version: Volunteers’cross-cultural outcomes
| |
|
No impact |
Minor Impact |
Major Impact |
| Understand immigrants' contributions |
Volunteers |
5% |
39% |
52% |
| SPOs |
1% |
15% |
83% |
Awareness/knowledge
of other cultures |
Volunteers |
17% |
33% |
21% |
| SPOs |
|
43% |
53% |
Understand challenges
related to
racism/discrimination |
Volunteers |
17% |
33% |
21% |
| SPOs |
|
43% |
53% |
Text version: Occupations of Host Volunteer Survey Respondents
| Unemployed |
1% |
| Transportaion & warehousing |
1% |
| Public administration |
1% |
| Construction |
1% |
| Information, culture & recreation |
2% |
| Settlement agency |
2% |
| Finance, insurance, real estate & leasing |
3% |
| Professional, scientific & technical |
4% |
| Business, building & other support services |
6% |
| Education |
8% |
| Other |
8% |
| Administration |
9% |
| Health care & social assistance |
12% |
| Retirees |
15% |
| Students |
26% |
