Evaluation of the Strategic Plan for Settlement and Language Training under the Canada-Ontario Immigration Agreement (COIA)

Text version: Exhibit 3: COIA Governance overview: Strategic plan focus

Joint Steering Committee
Research Sub-Committee
Management Committee
Research and Accountability Working Group
Evaluation and Accountability Sub-Committee
Steering Committee for Settlement and Language Training
Municipal Immigration Committee
Pilot Provincial Nominee Program
Language Training Working Group
MCI Attraction and Retention Working Group
MCI Settlement and Integration Working Group
Temporary Foreign Workers Agreement
Settlement Working Group
Municipal Participation in Portal
Legend
Strategic Plan Component
Portal Working Group
Canada-Ontario-Toronto MOU
Overall COIA Component

(Performance Measurement Plan, CIC, 2008. Sourced as from COIA Governance Overview, CIC August 2007)

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Text version: Figure 3-1: Changes in post-arrival information and referral activities as reported by SPOs

In percentage
Option	Expanded or enhanced	New aspect
First stop or one-stop shops	52	10
Use of networks for referrals	69	3
Information and referral services	78	2
Information, guidance or orientation to life in Canada	73	7

Source: SPO Survey (N=84)

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Text version: Figure 3-2: Changes in SPOs’ focus of services on target groups

In percentage
Groups	Expanded or enhanced	New aspect
Francophones	25	2
Women	35	6
Seniors	40	4
Youth	39	14

Source: SPO Survey (N=84)

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Text version: Figure 3-3: Changes in SPO approaches in addressing barriers

In percentage
Groups	Expanded or enhanced	New aspect
Other support services	36	6
Child minding services	40	7
Operating hours	65	3
Geographic distribution	58	8
Service delivery methods	68	4

Source: SPO Survey (N=80)

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Text version: Figure 3-4: Perceptions of SPOs on the effectiveness of referral systems

C. There are effective information and referral systems that link newcomers to the resources they need through all of the stages of their settlement and integration process.
Stage	1	2	3	4	5
Data	1	8	31	30	14

Source: SPO Survey (N=84)

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Text version: Figure 3-5: Perceptions of SPOs on progress related to coordination of services

A. CIC and MCI have created a coordinated network of services that supports newcomers’ settlement.
Stage	1	2	3	4	5
Data	2	11	42	18	6

Source: SPO Survey (N=79)

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Text version: Figure 3-6: Changes in language training services reported by language training service providers

In percentage
Services	Services enhanced or expanded	New areas of service
French language training	5	1
Language mentoring	18	9
Linkages with provincial language training programs	24	4
Language training in the workplace	18	11
Language training for seniors	28	13
Occupation-specific language training	29	15
LINC literacy classes	43	7
Higher level language training	39	13
Coordination within LINC	51	4
Computer-assisted language training	47	9
Language training for employment	51	8
Referrals to settlement services	59	5

Source: SPO Survey (N=76)

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2017-10-16