CIMM – Duplicate Codes issued under the Temporary Public Policy to Facilitate Temporary Resident Visas for Certain Extended Family affected by the Crisis in Gaza – May 27, 2024
[Redacted] appears where sensitive information has been removed in accordance with the principles of the Access to Information Act and the Privacy Act.
- Without information on the specific case, we cannot comment on why a particular client may have received duplicate codes for the same family member. In one case that was brought to the Minister’s attention, the duplication was of refusals; no duplicate codes were issued. This occurred on January 18th, from webforms from January 9th. Procedures have been changed since then to prevent a reoccurrence.
- Immigration, Refugees and Citizenship Canada (IRCC) maintains a master list of codes, which is checked once an anchor has been deemed ready to have codes issued. When an existing anchor submits a request with both previously coded and new applicants, only the new applicants are added to the list and issued codes. If a new anchor submits a form for existing applicants, new codes will be issued.
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- Anchors provided varying information in their web forms, even when the requested applicants were identical. These variations included different spellings and transliterations of names, different last names for spouses, and different email addresses, as well as typos.
- IRCC staff worked diligently to avoid sending duplicate codes where a match could be identified, using all available information (email addresses, date of births, anchor documents). Given the similarity of many names of clients, it was also important not to eliminate any potential code recipient incorrectly (false positive). Duplications should be very rare given the level of scrutiny being undertaken, however the specifics of the process mean that they cannot be eliminated entirely.
- In cases where we clearly identified the same anchor and same applicants, we did not send duplicate codes.