PR - Inventories & Admissions As of August 31, 2025
Permanent Resident Line of Business
Processing Inventorytablenote *
YTD Admissions
Jan - August 2025
2025 Admissions
Target
Permanent Residents Total
901,800
277,000
395,000
Economic Class
297,500
170,100
232,150
Federal Economic Prioritiestablenote **
Federal Economic Priority
29,500
30,300
41,700
In Canada Focustablenote **
In Canada Focus
11,900
31,400
82,980
In Canada Focus-PNP Reserve
0
27,600
27,500
Federal Business
Federal Business: Self Employed
8,600
650
2,000
Federal Business: Start-up Visa
42,800
1,400
Canadian Experience (Excluding In Canada Focus)tablenote **
Canadian Experience Class
0
0
Federal Skilled/Trades Workers (Excluding Federal Economic Priorities)tablenote **
Federal Skilled Workers
0
0
--
Federal Skilled Trades
0
0
Federal Economic Pilots
Live-in Caregiver
70
65
10,920
Caring for Children
Interim Pathway Measure
25
15
Home Child Care Provider - Gaining Experience
18,100
750
Home Child Care Provider - Direct to PR
650
1,700
Home Child Care Provider - Category Unspecified
50
250
Home Support Worker - Gaining Experience
11,800
900
Home Support Worker - Direct to PR
500
0
Home Support Worker - Category Unspecified
0
Home Care Worker Immigration Pilot: Child Care - Workers in Canada
6,100
0
Home Care Worker Immigration Pilot: Child Care - Out of Status Workers in Canada
250
0
Home Care Worker Immigration Pilot: Home Support - Workers in Canada
5,700
0
Home Care Worker Immigration Pilot: Home Support - Out of Status Workers in Canada
250
0
Economic Mobility Pathways Pilot
4,600
450
Agri-Food Immigration Pilot
8,300
400
Rural and Northern Immigration Pilot
1,500
3,400
Atlantic Immigration
Atlantic Immigration Class
12,900
3,600
5,000
Atlantic Immigration Pilot Programs
70
15
Provincial Nominee Program (Excluding In Canada Focus)
Provincial/Territorial Nominees (EE)
12,600
16,900
55,000
Provincial/Territorial Nominees (No EE)
93,200
19,700
Quebec Skilled Workers and Business
Quebec Skilled Workers
23,900
30,100
34,500
Quebec Business
4,100
550
Regularization Public Policy
Regularization Public Policy
0
0
50
Family Class
180,700
63,400
94,500
Quebec Spouses, Partners, and Children (incl. FCH) Domestic
12,000
2,100
70,000
Quebec Spouses, Partners, and Children (incl. FCH) Overseas
20,100
2,300
RoC Spouses, Partners, and Children (incl. FCH) Domestic
48,100
10,600
RoC Spouses, Partners, and Children (incl. FCH) Overseas
45,300
31,100
Quebec Parents and Grandparents
11,500
1,600
24,500
RoC Parents and Grandparents
43,700
15,600
Resettled Refugees & Protected Persons
298,400
34,600
58,350
Protected Persons In Canada
131,200
7,400
20,000
Dependants Abroad of Protected Persons
54,300
5,100
Federal Government-assisted Refugees
18,800
8,700
38,350
Quebec Government-assisted Refugees
350
950
Privately Sponsored Refugees
93,700
12,400
Humanitarian & Compassionate and Other Class
125,200
9,000
10,000
Humanitarian & Compassionate and Othertablenote ***
65,700
1,200
1,400
Out of Status Construction Workers
650
250
500
Hong Kong
22,600
1,600
2,200
Ukraine
23,000
1,500
2,200
Language and Cultural Advisor
250
450
-
Safe Third Country Agreement
850
2,400
2,000
Sudan
12,100
1,700
1,700
Source: EDW as of September 01, 2025
PR - Service Standards & Processing Times - As of August 31, 2025
Permanent Resident Line of Business
Intake Control (Y/N)
Service Standard
Processing Timestablenote *
Processing Times
50th%
What Most New Clients Can Expect as of August 31, 2025
(in months)
Economic
Federal Business
Federal Business: Self Employed
62
48
>48
Federal Business: Start-up Visa
53
39
>48
Canadian Experience (Including In Canada Focus)
Canadian Experience Class
Y
6
5.0
3.0
6
Federal Skilled/Trades Workers (Including Federal Economic Priorities)
Federal Skilled Workers
Y
6
5.3
4
5
Federal Economic Pilots
Live-in Caregiver
Y
143
101
>48
Caring for Children
Y
24
9
>48
Interim Pathway Measure
Y
75
68
Home Child Care Provider - Gaining Experience
Y
56
27
Home Child Care Provider - Direct to PR
Y
59
25
Home Child Care Provider - Category Unspecified
Y
--
--
Home Support Worker - Gaining Experience
Y
54
15
Home Support Worker - Direct to PR
Y
31
15
Home Support Worker - Category Unspecified
Y
--
--
Home Care Worker Immigration Pilot: Child Care - Workers in Canada
Y
--
--
Home Care Worker Immigration Pilot: Child Care - Out of Status Workers in Canada
--
--
Home Care Worker Immigration Pilot: Home Support - Workers in Canada
--
--
Home Care Worker Immigration Pilot: Home Support - Out of Status Workers in Canada
--
--
Economic Mobility Pathways Pilot
Y
6
14
9
>48
Agri-Food Pilot Program
Y
17
16
>48
Rural and Northern Immigration Pilot
Y
12
11
10
Atlantic Immigration
Atlantic Immigration Class
Y
13
13
29
Atlantic Immigration Pilot Programs
Y
50
47
Provincial Nominee Program
Provincial/Territorial Nominees (EE)
Y
6
8.3
4
8
Provincial/Territorial Nominees (No EE)
Y
11
14
11
20
Quebec Skilled Workers and Business
Quebec Skilled Workers
11
8
5
9
Quebec Business
101
71
>48
Regularization Public Policy
Regularization Public Policy
--
--
--
Family Class
Quebec Spouses, Partners, and Children: Domestic
23
22
37
Quebec Spouses, Partners, and Children: Overseas
33
27
41
RoC Spouses, Partners, and Children: Domestic
12
11
24
RoC Spouses, Partners, and Children: Overseas
12
12.9
6
15
Quebec Parents and Grandparents
Y
43
31
44
Y
20
14
26
Resettled Refugees & Protected Persons
Protected Persons Landed In Canada
44
28
48
Dependants Abroad of Protected Persons
51
38
Federal Government-assisted Refugees
Y
20
8
20
Quebec Government-assisted Refugees
Y
20
10
10
Privately Sponsored Refugees
Y
43
34
43
Humanitarian & Compassionate and Other
Humanitarian & Compassionatetablenote ***
--
--
>48
Out of Status Construction Workers
12
11
--
Hong Kong
21
19
>48
Ukraine
20
18
>48
Language and Cultural Advisor
--
--
--
Safe Third Country Agreement
20
19
10
Sudan
16
14
41
tablenotes
*
Processing times refer to the time in which 80% or 50% of complete applications were finalized by IRCC in the past 6 months from the date indicated. Please note that a minimum of 10 cases are required to calculate processing times.
Return to tablenote * referrer
**
Reporting requirements are still being confirmed for these lines of business.
Return to tablenote ** referrer
***
Includes TR to PR, Permit Holders, and other Public Policies including Guardian Angels.
The "--" indicates there are an insufficient amount of cases to calculate a processing time or because there are multiple programs inlcuded.
Return to tablenote *** referrer
Source: EDW as of September 01, 2025
TR - Intake, Inventories, and Decisions - As of August 31, 2025
Temporary Resident Line of Business
Intake (Jan–Aug) 2024
Intake (Jan–Aug) 2025
Intake % Difference
Processing Inventorytablenote *
Total Decisions (Jan–Aug) 2024
Total Decisions (Jan–Aug) 2025
Temporary Residents Overall
6,932,800
5,636,200
-19%
1,060,200
6,034,700
5,110,800
Work Permit Total by Sub-category
281,800
223,800
-21%
29,900
312,900
337,800
Agriculture NOC
33,800
31,600
-7%
1,200
37,200
35,200
All Other Work Permit
133,900
89,400
-33%
22,300
165,000
202,000
International Experience Canada (IEC)
73,100
63,600
-13%
3,500
66,800
60,800
SAWP
26,000
26,300
1%
350
28,800
27,200
GSS
15,100
12,900
-15%
2,500
15,100
12,700
Work Permit Total by MYLP Target
281,800
223,800
-21%
29,900
312,900
337,800
WP – International Mobility Programtablenote **
173,300
123,000
-29%
19,100
195,900
223,500
WP – Temporary Foreign Worker Program
108,500
100,800
-7%
10,800
117,000
114,300
Work Permit – Extension Total by Sub-category
671,000
730,900
9%
399,300
561,100
593,800
Agriculture NOC
11,000
8,000
-27%
900
7,700
10,600
All Other Work Permit – Extension
660,000
722,900
10%
398,400
553,400
583,100
Study Permit
349,300
199,000
-43%
28,200
424,000
214,800
Study Permit – Extension
201,300
201,000
0%
101,700
170,300
176,600
Temporary Resident Visa
2,537,800
1,525,500
-40%
329,000
2,467,200
1,794,900
Super Visa
52,800
57,400
9%
30,600
49,500
51,400
eTA
2,631,300
2,509,600
-5%
23,700
2,636,900
2,505,700
Visitor Record – Extension
207,400
189,000
-9%
117,800
183,200
156,500
Please note that values are rounded to the closest multiple of 5. This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. As a result of rounding, data may not sum to the totals indicated.
Source: EDW as of September 3, 2025
TR - Intake, Inventories, and Decisions - As of August 31, 2025
Temporary Resident Line of Business
Total Approved (Jan–Aug) 2024
2024 Approval Rate
Total Approved (Jan–Aug) 2025
2025 Approval Rate
TR Arrivals (Permits Confirmed) Jan–Aug 2025tablenote *
2025 MYLP TR Arrivals Targettablenote **
Temporary Residents Overall
5,022,600
75%
4,389,800
77%
289,800
673,650
Work Permit Total by Sub-category
233,300
76%
175,100
55%
200,500
367,750
Agriculture NOC
31,000
84%
28,800
82%
31,400
N/A
All Other Work Permit
98,600
61%
52,400
28%
84,400
N/A
International Experience Canada (IEC)
62,400
94%
56,600
94%
41,400
N/A
SAWP
28,200
99%
26,700
99%
33,500
N/A
GSS
13,100
89%
10,600
86%
9,900
N/A
Work Permit Total by MYLP Target
233,300
76%
175,100
55%
200,500
367,750
WP – International Mobility Programtablenote ***
146,900
77%
99,500
48%
111,000
285,750
WP – Temporary Foreign Worker Program
86,400
75%
75,500
67%
89,500
82,000
Work Permit – Extension Total by Sub-category
477,500
92%
509,000
90%
N/A
N/A
Agriculture NOC
7,000
93%
9,800
94%
N/A
N/A
All Other Work Permit – Extension
470,500
92%
499,200
90%
N/A
N/A
Work Permit – Extension Total by Program
477,500
92%
509,000
90%
N/A
N/A
WP-EXT – International Mobility Program
451,700
96%
469,500
96%
N/A
N/A
WP-EXT – Temporary Foreign Worker Program
25,800
49%
39,500
50%
N/A
N/A
Study Permit
209,200
52%
86,100
42%
89,200
305,900
Study Permit – Extension
155,300
94%
157,300
93%
N/A
N/A
Temporary Resident Visa
1,198,100
49%
850,300
48%
N/A
N/A
Super Visa
39,000
79%
38,200
75%
N/A
N/A
eTA
2,551,700
97%
2,447,300
98%
N/A
N/A
Visitor Record – Extension
158,500
91%
126,500
89%
N/A
N/A
Please note that values are rounded to the closest multiple of 5. This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. As a result of rounding, data may not sum to the totals indicated.
Source: EDW as of September 3, 2025
TR - Service Standards & Processing Times - As of August 31, 2025
Temporary Resident Line of Business
Service Standard (in days)
Processing Times (80th %) (in days)tablenote *
Processing Times (50th %) (in days)tablenote *
What Most New Clients Can Expect (as of Aug 31, 2025)
Work Permit Total
60
34
1
30–50
Agriculture National Occupation Codes (NOC)
60
26
4
--
All Other Work Permit
60
35
1
--
International Experience Canada (IEC)
56
36
10
--
Seasonal Agricultural Worker Program (SAWP)
60
64
19
--
Global Skills Strategy (GSS)
60
21
14
--
WP – International Mobility Programtablenote **
60
28
1
--
WP – Temporary Foreign Worker Program
60
47
21
--
Work Permit – Extension Total by Sub-Category
120
188
114
185–205
Agriculture NOC
120
163
109
--
All Other Work Permit – Extension
120
189
114
--
Work Permit – Extension Total by Program
120
188
114
185–205
WP-EXT – International Mobility Program
120
190
112
--
WP-EXT – Temporary Foreign Worker Program
120
181
143
--
Study Permit
60
60
29
30–50
Study Permit – Extension Total
120
162
111
170–190
Temporary Resident Visa
84
22
30–50
Super Visa
112
126
65
--
eTA
5 mins
1 min
1 min
1 min
Visitor Record – Extension
175
134
130–150
tablenotes
*
Processing times refer to the time in which 80% or 50% of complete applications were finalized by IRCC in the previous 8 weeks from the date indicated. Please note that a minimum of 10 cases are required to calculate processing times.
Return to tablenote * referrer
**
**Includes all IMP work permit data (including for asylum claimants and those in Canada for Humanitarian and Compassionate reasons).
MYLP TR Levels Plan categories.
The "--" indicates that projections are not available for those categories.
Return to tablenote ** referrer
Source: EDW as of September 3, 2025
Hong Kong Public Policy - As of August 31, 2025
Hong Kong Open Work Permit Processing
Year
Applications Received
Processing Inventorytablenote *
Total Processed
Work Permit
Work Permit - Ext
Total
Work Permit
Work Permit - Ext
Total
Work Permit
Work Permit - Ext
Total
2021
10,400
350
10,700
0
0
0
8,700
200
8,900
2022
17,600
450
18,000
--
0
--
14,900
350
15,300
2023
13,400
850
14,200
35
0
35
15,500
850
16,300
2024
5,300
1,400
6,600
100
--
100
6,600
1,000
7,600
2025 (up to August 31)
900
350
1,300
200
0
200
1,600
950
2,500
Grand Total
47,500
3,400
50,900
350
5
350
47,200
3,400
50,600
Hong Kong Open Work Permit Processing Times
(in Days)
Work Permit
Work Permit - Ext
Overall
Processing Time
194
190
190
Hong Kong Permanent Resident Processing
Year
Hong Kong PR Public Policy
Received
Processing Inventorytablenote *
Total Processed
Approval Rate
Processing Timestablenote **
2021
1,000
0
700
97%
--
2022
2,600
--
1,100
97%
--
2023
11,200
2,100
5,200
99%
5
2024
15,800
15,700
4,400
98%
15
2025 (up to Aug)
4,700
4,700
1,600
97%
21
Grand Total
35,400
22,500
12,900
98%
Humanitarian & Compassionate (H&C)
Applications Received
by Country of Citizenship:
Hong Kong SAR
Year
HK H&C Intake
2021
800
2022
2,200
2023
4,900
2024
8,400
2025 (up to August 31)
4,100
Total
20,500
Due to privacy considerations, some cells in these tables have been suppressed and replaced with the notation " --". This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. Values are rounded to the closest multiple of 5 for the same reason. As a result, components may not sum to the total indicated.
Asylum Claim Intake by Mode & Top Nationality - as of August 31, 2025
Organization
Regular / Irregular
MODE
2024
2025
% Change |
2025 vs 2024
Jan to Aug
Jan to Aug
Jan to Aug
CBSA
Regular
Airport
33,470
8,085
-76%
Inland
450
470
4%
Land Border
10,145
16,125
59%
Marine
15
5
-60%
CBSA Regular - Total
44,080
24,685
-44%
Irregular
Irregular
915
1,345
46%
CBSA Irregular - Total
915
1,345
46%
CBSA - Total
44,995
26,030
-42%
IRCC
Regular
Inland
72,665
53,445
-26%
IRCC Regular - Total
72,665
53,445
-26%
Irregular
Irregular
2,035
1,445
-29%
IRCC Irregular - Total
2,035
1,445
-29%
IRCC - Total
74,705
54,890
-27%
Unspecified
Regular
Inland
0
0
0%
Overall - Total
119,700
80,920
-32%
Asylum Claim Intake by Top 10 Countries
Rank
Citizenship
2024
2025
% Change |
2025 vs 2024
Jan to Aug
Jan to Aug
Jan to Aug
1
Haiti
5,370
14,195
164%
2
India
22,160
12,325
-44%
3
Iran
4,345
4,660
7%
4
Nigeria
9,315
4,515
-52%
5
Mexico
6,870
3,290
-52%
6
China
2,365
3,020
28%
7
Bangladesh
12,885
2,655
-79%
8
Pakistan
3,735
2,395
-36%
9
Ghana
4,900
2,040
-58%
10
Sri Lanka
6,955
1,865
-73%
N/A
Other
40,800
29,970
-27%
Overall - Total
119,700
80,920
-32%
Provincial Distribution (PD)
Province
2024 (Jan to Aug)
2025 (Jan to Aug)
% Change |
2025 vs 2024
Intake
% of total intake
Intake
% of total intake
Jan to Aug
ON
62,320
52%
35,945
44%
-42%
QC
41,600
35%
29,730
37%
-29%
BC
7,090
6%
7,790
10%
10%
AB
6,325
5%
5,035
6%
-20%
Eligibility Decisions Rendered by Year and by Organization
Organization
2024 (Jan to Aug)
2025 (Jan to Aug)
IRCC
83,300
53,835
CBSA
47,625
25,725
Overall
130,925
79,560
IRB-RPD Inventorytablenote *
Over 292.7K claims
tablenotes
*
Data source is IRCC-GCMS and may differ from official stats provided by Immigration and Refugee Board (IRB) - Refugee Protection Division (RPD).
Return to tablenote * referrer
Eligibility Decisions Processing Times* Ending Aug 31, 2024 and Aug 31, 2025 by Organization
Organization
2024 (in Days)
2025 (in Days)
Internal Service Standard
(in Days)
CBSA
28
1
30
IRCC
65
23
30
Overall
61
21
30
Work permit issuance post-eligibility and medical completiontablenote **
8
13
Claim to Work Permit (WP)tablenote ***
76
43
tablenotes
*
Processing times refer to the time in which 80% of eligibility decisions were finalized by IRCC/CBSA from the claim date to eligibility decision, and include applications that were finalized in the last 8 weeks of the date stated. Please note that a minimum of 10 cases are required to calculate processing times.
Return to tablenote * referrer
**
Processing times refer to the time in which 80% of applications were finalized by IRCC/GCMS, and begins once the eligibility decision is made in GCMS and the medical activity set to “passed”. Please note that a minimum of 10 cases are required to calculate processing times.
Return to tablenote ** referrer
***
Time delay from claim date to WP final decision is measured as days between claim date and WP final decision date for claimants who request a WP at the time of asylum claim.
Return to tablenote *** referrer
Line of Business
ntake
Jan - Aug 2024
Intake
Jan - Aug 2025
Intake % Difference
PRRA Inventory as of August 31, 2025
Total Decisions
Jan - Aug 2024
Total Decisions
Jan - Aug 2025
Processing Times ending on August 31, 2025
(in months)
Pre-Removal Risk Assessment Applications
3,180
3,645
15%
4,835
2,795
4,020
16
Due to privacy considerations, some cells in these tables have been suppressed and replaced with the notation " - -". This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. Values are rounded to the closest multiple of 5 for the same reason. As a result, components may not sum to the total indicated.
Quebec Key Facts - Asylum as of August 31, 2025
Asylum claims made in Quebec
Year
Location
Montreal-Trudeau International Airport
Between Ports of Entry in Quebec
2022
11,600
38,900
2023
25,600
14,500
2024
23,000
1,000
2025 (up to Aug 31)
4,000
1,400
Total
64,200
55,900
Initial work permitstablenote *
Year
2024
2025
(Jan - Aug)
Number of work permits approved*
51,300
21,000
Source: IRCC-EDW (CBR) - Refreshed September 4, 2025
Quebec Key Facts - Work and Study Permits as of August 31, 2025
Work Permit (WP) and Study Permit (SP) Data on Applicantstablenote *
Line of Business
Inventory
YTDtablenote **
YTDtablenote **
YTDtablenote **
YTDtablenote **
YTDtablenote **
YTDtablenote **
Work Permit Total
2,400
34,900
40,000
51,200
44,400
90%
82%
WP-IMP
750
6,500
9,400
13,800
9,800
89%
67%
WP-TFWP
1,600
28,500
30,600
37,400
34,700
91%
86%
Work Permit - EXT Total
22,000
31,900
19,400
13,400
15,300
82%
84%
WP-EXT-IMP
2,600
6,900
7,900
7,000
7,100
91%
92%
WP-EXT-TFWP
19,400
25,000
11,500
6,400
8,200
75%
78%
Work Permit Total
24,400
66,800
59,400
64,600
59,700
88%
83%
Study Permit
6,800
54,800
61,100
36,700
22,800
36%
31%
Study Permit - EXT
15,400
30,700
23,100
16,500
20,500
92%
92%
Study Permit - Total
22,200
85,500
84,200
53,200
43,300
45%
47%
Grand Total
46,600
152,300
143,600
######
103,000
60%
62%
tablenotes
*
Processing times refer to the time in which 80% of eligibility decisions were finalized by IRCC/CBSA from the claim date to eligibility decision, and include applications that were finalized in the last 8 weeks of the date stated. Please note that a minimum of 10 cases are required to calculate processing times.
Return to tablenote * referrer
**
Processing times refer to the time in which 80% of applications were finalized by IRCC/GCMS, and begins once the eligibility decision is made in GCMS and the medical activity set to “passed”. Please note that a minimum of 10 cases are required to calculate processing times.
Return to tablenote ** referrer
Please note that values are rounded to the closest multiple of 5. This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. As a result of rounding, data may not sum to the totals indicated.
Client Service and Engagement - As of August 31, 2025
Jan - Dec 2024
Jan-Aug 2024
Jan-Aug 2025
% Difference
All Channels
Intake
7,402,400
5,043,700
4,926,500
-2%
Output
4,804,800
3,297,100
3,239,400
-2%
Phone OperationsFootnote 1
Calls received in IVR (All call received)
7,409,600
5,058,700
4,832,200
-4%
Intake (Callers requesting an agent)
4,406,900
2,985,100
2,921,300
-2%
Output (Calls answered by agents)
1,835,400
1,258,500
1,182,200
-6%
Answer Rate %
42%
42%
40%
-2%
Email OperationsFootnote 2
Intake
2,452,500
1,681,200
1,715,100
2%
Output
2,448,200
1,668,400
1,767,800
6%
MCMPSFootnote 3
Cases (Intake and output)
460,000
307,400
265,700
-14%
CrisesFootnote 4
Calls received in IVR (All call received)
59,900
20,600
5,200
-75%
Intake (Callers requesting an agent)
23,700
19,900
5,200
-74%
Output (Calls answered by agents)
22,000
18,200
5,100
-72%
Answer Rate %
93%
91%
98%
7%
Email Intake
59,200
50,000
19,200
-62%
Email Output
39,200
44,600
18,600
-58%
Source: EDW as of September 1, 2025
tablenotes
1
Phone Operations: From January to August 2025, the Client Support Centre received 226,000 fewer calls compared to the same period last year. However, with fewer calls answered, the answer rate is slightly lower in 2025. Furthermore, phone operations capacity went from 248 FTEs in 2024 to 217 FTEs in 2025 during the same period, contributing to a slightly lower overall output and answer rate.
Return to tablenote 1 referrer
2
Email Operations: From January to August 2025, the Client Support Centre processed more than 99,000 email inquiries compared to last year. This increase was driven by several inventory reduction strategies, such as Robotic Process Automation, CEBEC (Client Experience Branch Enquiry Classification) and the transition from two email platforms to one, completed on February 24, 2025.
Return to tablenote 2 referrer
3
MCMPS case intake equals case output, as every case is addressed without exceptions. Although the Federal Election temporarily affected the case processing volume in 2025 due to the integration of new members of Parliament, August volumes have returned to pre-election levels.
Return to tablenote 3 referrer
4
Crises: Call and email volumes have significantly decreased compared to last year, as the previous phone lines for Ukraine and Afghanistan have been integrated into the regular phone operations. One active dedicated phone line remains for the West Bank, and Gaza.
Return to tablenote 4 referrer
Permanent Resident (PR) Card, Permanent Resdient Travel Document (PRTD) and Passport/Travel Document Processing and Service Standards - as of August 31, 2025
NEEDS A CAPTION
Permanent Resident (PR) Card
Intake
Processing Inventory
Jan - Aug 2024
Jan - Aug 2025
% Difference1
PR Card Total
556,900
387,100
-30%
86,700
Phase 1 - New Card
340,900
276,900
-19%
51,300
Phase 2 - Renewal
216,000
110,300
-49%
35,400
NEEDS A CAPTION
Permanent Resident (PR) Card
Output
Service Standard
(in days)
Processing Timestablenote *
Jan - Aug 2024
Jan - Aug 2025
% Difference1
PR Card Total
567,300
385,400
-32%
Phase 1 - New Card
337,400
267,400
-21%
60
35
Phase 2 - Renewal
229,900
118,100
-49%
33
NEEDS A CAPTION
Permanent Resident Travel Document (PRTD)
Intake
Processing Inventory
Jan - Aug 2024
Jan - Aug 2025
% Differencetablenote 1
14,200
12,000
-15%
2,300
NEEDS A CAPTION
Permanent Resident Travel Document (PRTD)
Intake
Processing Inventory
Jan - Aug 2024
Jan - Aug 2025
% Differencetablenote 1
14,200
12,000
-15%
2,300
NEEDS A CAPTION
PRTD
Output
Service Standard
(in days)
Processing Times*
(in days)
Jan - Aug 2024
Jan - Aug 2025
% Differencetablenote 1
14,800
13,300
-10%
60
49
Passports: Intake, Issued and Output
Passport Intake and Output
Intake
Issued
Jan - Aug 2024
Jan - Aug 2025
% Differencetablenote 1
Jan - Aug 2024
Jan - Aug 2025
% Difference
Passport Total
3,864,700
3,110,900
-20%
3,588,200
2,960,200
-18%
ESDC
SCCtablenote 2
1,169,700
897,300
-23%
1,117,200
893,700
-20%
SCC-EEStablenote 3
174,700
169,900
-3%
173,000
165,500
-4%
SCC-PStablenote 4
1,593,400
1,349,000
-15%
1,570,300
1,325,300
-16%
Mail-In (CAN)
628,800
374,300
-40%
474,000
296,200
-38%
Mail-In (US)
70,000
84,800
21%
49,900
59,600
19%
Member of Parliament (MP)
19,600
11,300
-42%
19,100
11,000
-42%
Total
3,656,300
2,886,600
-21%
3,403,500
2,751,200
-19%
GAC
Consular
153,200
143,200
-7%
148,400
138,200
-7%
Total
153,200
143,200
-7%
148,400
138,200
-7%
IRCC
Official Travel (OT)
11,100
10,100
-9%
10,000
10,200
2%
CXPtablenote 5
-
20,500
-
-
19,200
-
Cit2Passporttablenote 6
400
3,600
771%
400
3,400
744%
Mail-In (CAN)tablenote 7
250
20
-92%
200
15
-91%
Non-Canadian Travel Document
43,400
46,900
8%
25,600
38,100
48%
Total
55,100
81,100
47%
36,200
70,800
95%
Passports: Intake, Issued and Output
Passport Intake and Output
Rejected, Withdrawals and Close-out
Refused
Jan - Aug 2024
Jan - Aug 2025
% Differencetablenote 1
Jan - Aug 2024
Jan - Aug 2025
% Difference
Passport Total
186,000
118,300
-36%
1,500
1,800
20%
ESDC
SCCtablenote 2
10,700
1,800
-83%
250
250
-9%
SCC-EEStablenote 3
400
300
-23%
60
65
9%
SCC-PStablenote 4
5,400
2,000
-63%
1,100
1,400
29%
Mail-In (CAN)
124,700
71,900
-42%
70
65
-6%
Mail-In (US)
19,900
23,400
18%
10
10
25%
Member of Parliament (MP)
200
70
-65%
-
--
-
Total
161,200
99,400
-38%
1,500
1,800
20%
GAC
Consular
4,300
4,600
9%
-
-
-
Total
4,300
4,600
9%
-
IRCC
Official Travel (OT)
150
95
-41%
--
-
-
CXPtablenote 5
-
50
-
-
-
-
Cit2Passporttablenote 6
--
20
1,700%
-
--
-
Mail-In (CAN)tablenote 7
40
-
-
--
-
-
Non-Canadian Travel Document (TD)
20,400
14,100
-31%
10
15
8%
Total
20,600
14,300
-31%
15
15
-7%
tablenotes
1
% Difference refers to the volume change of current calendar year to date compared to last calendar year to date.
Return to tablenote 1 referrer
2
SCC (Service Canada Centres), or Receiving Agents (RA), refers to applications submitted in person, 20 business day service.
Return to tablenote 2 referrer
3
SCC-EES (Service Canada Centres offering the Expansion of Expedited Services), or Receiving Agents - EES (RA-EES), refers to applications submitted in person, 10 business day service.
Return to tablenote 3 referrer
4
SCC-PS (Service Canada Centre Passport Service), or walk-in, refers to applications submitted in person, 10 business day service, including consolidated and satellite offices.
Return to tablenote 4 referrer
5
CXP refers to Client Experience Platform.
Return to tablenote 5 referrer
6
Cit2Passport: Citizenship to Passport Pilot Program - The pilot initiative uses data from the citizenship program to develop a new, simplified passport application, where some of the qualified individuals receive invitations through e-mails, and submit additional documents required for obtaining a passport after they conclude the citizenship oath.
Return to tablenote 6 referrer
7
Mail-in channel for IRCC includes regular passports only.
Return to tablenote 7 referrer
Passport & Travel Document Processing Times and Service Standard Adherence
Organization & Service Type
Travel Document Processing Timestablenote *
Travel Document Service Standard Adherence
Jan - Aug 2024
Jan - Aug 2025
Jan - Aug 2024
Jan - Aug 2025
ESDC
00 Days Call Back Service
0
0
93%
97%
01 Day Urgent Service
1
1
95%
97%
09 Days Express Service
6
4
99%
100%
10 Days Service
13
9
78%
96%
20 Days Service
27
20
69%
90%
GAC
Consular
19
15
92%
95%
IRCC
20 Days Service
18
26
98%
82%
20 Days Service Cit2Passport
15
14
98%
99%
20 Days Service Client Experience Platform
-
12
-
100%
Non Canadian TD (RTD & COI)
309
32
42%
60%
Official Travel (OT)
37
20
69%
80%
tablenotes
*
Processing times refer to the time in which 80% of eligibility decisions were finalized by IRCC/CBSA from the claim date to eligibility decision, and include applications that were finalized in the last 8 weeks of the date stated. Please note that a minimum of 10 cases are required to calculate processing times.
Return to tablenote * referrer
