COW - Third-Party Vendors – June 10, 2021

Key messages

Supplementary messages

McKinsey & Company

Accenture

Gartner

Deloitte

A detailed breakdown of contracts with McKinsey, Accenture, Deloitte and Gartner in the context of Transformation and COVID response is enclosed (see Annex A).

Annex A – Detailed Breakdown of Engagements with McKinsey, Accenture, Deloitte, and Gartner

McKinsey
Task Authorization Summary of work/ Deliverables Cost
TA 1 - IRCC Transformation Office Operations Support Service - Year 1 The contractor provided 1 year of professional services to assist in the initialization of IRCC's Transformation Office. $1,187,500.00
TA 2 - Operations Transformation IRCC Delhi India Processing Centre The contractor used lean principles to plan and execute an operational transformation at IRCC's processing office in New Delhi, India. $3,082,500.00
TA 3 - IRCC Transformation, Digital Lab - Temporary Resident Visa Under this task authorization, the contractor planned and executed the launch of the Temporary Resident Visa Digital Journey Lab, and developed a Minimum Viable Product to improve the client experience. $4,507,500.00
TA 4 - IRCC India Processing Centre The contractor helped IRCC implement additional process improvements at IRCC's New Delhi office by providing training and support services. $499,005.00
TA 5 - IRCC Transformation, Digital Lab - Citizenship The contractor planned and executed the launch of the Citizenship Digital Journey Lab, and developed a Minimum Viable Product to improve the client experience. $4,507,500.00
TA 6 - IRCC Digital Talent Engine The contractor designed, stood up, and accelerated IRCC's Digital Talent Engine to help ensure that IRCC has the right resources and skillsets at its disposal to deliver the Digital Transformation Roadmap. $704,438.00
TA 7 - Digital Talent Engine and Digital Journey Lab Support The contractor continued to support the Digital Journey Labs and the Digital Talent Engine.

The contractor is also developing a DPM Phase 3 Business Case.

$7,500,000.00
Accenture
Vendor Engagement Description Cost
Accenture Professional services to define the Digital Strategy and develop a functional design prototype for an online citizenship test digital solution. $3,316,338.94
Accenture Professional services to develop and implement a Power Platform Minimum Viable Product to replace Chinook. $1,826,981.49
Accenture Professional Services to explore the option of completing and submitting asylum applications online. $724,342.50
Accenture Professional services to explore the implementation of a new Hybrid Integration Platform. $2,914,961.18
Accenture Professional Services to establish a prototype and release the first minimum viable product (MVP) for the online citizenship tracker digital solution. $1,602,320.34
Accenture Professional Services for Cloud Initiatives DPM Phase 1 & 2. $224,316.24
Accenture Professional services to support the continued development of the Asylum Digital Intake Tool (minimum viable product).  $673,264.86
Accenture Professional services to support of DPM's cloud adoption and enterprise cloud connectivity initiatives. $1,107,784.13
Deloitte
Vendor Engagement Description Cost
Deloitte Professional services to support IRCC’s IM/IT response to COVID-19, the development of various digital solutions for clients, and DPM Phase 1 & 2. $6,276,784.19
Deloitte Professional Services to support the Global Case Management System Disaster Recovery Project, a critical enabler of DPM $2,620,797.64
Deloitte Change Management consulting for DPM. $144,132.66
Gartner
Vendor Engagement Description Cost
Gartner IRCC ADM CIO Organizational Review Benchmarks $98,991.39
Gartner Digital Imperatives' benchmarking services to support the Transformation and Digital Solutions Sector to optimize services and improve efficiency within the department $569,836.80
Gartner Artificial Intelligence benchmarking services to support the Transformation and Digital Solutions Sector for the development of a departmental AI Strategy $212,143.82
Gartner Gartner Benchmarking services to support Digital Platform Modernization $396,336.06
Gartner Gartner Benchmarking services to support Digital Platform Modernization $220,628.97
Gartner Benchmark exercise to develop a conceptual architecture and perform independent architecture reviews $394,891.20
Gartner Benchmark exercise to support the Global Case Management System renewal. $486,065.48
Gartner Benchmarking exercise to conduct an Independent Architecture Review $284,918.40
Gartner Benchmark exercise to conduct an Organizational Review of the Transformation and Digital Solutions sector $222,143.82
Gartner Benchmark analysis of IRCC's Enterprise Architecture Program $204,945.60
Gartner Benchmark exercise to develop an enterprise cloud strategy $389,891.20
Gartner Subscription services for Global Case Management System (GCMS) Benchmarks in support of various IT Transformation projects. $769,458.70
Gartner Benchmark exercise to provide recommendations on the Technical Debt Reduction Program $294,918.40

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